Babynest
Verified38 reviews
SCAM once payment is confirmed you don’t have any update on delivery – Order made and paid10 days ago and I still haven’t received any update on my order being processed or sent. They haven’t reply to any of my emails about what is going on either. Do not order on this website!!
AVOID – Ordered an item online using paypal. They emailed back to say that colour is no longer in stock if I would like a refund or like another colour. I opted for the refund, which they emailed would be processed in 3 working days, it wasn't I followed up and they asked for me to email my credit card number to process a refund, I replied no please… Read more
refund through paypal. I don't hear back, so I called paypal and they put a hold on my funds until they provide a tracking number for the item ordered or a refund, I finally got a refund. Which I was happy with. Did it end there? No. Multiple emails from the company asking to close the dispute through paypal. I logged on and there are no open cases only a refund for the item. I then on christmas day get a text from a lady from the company saying they got my number from my paypal account and that paypal and the company refunded me and I should send them the funds back, which is not true I only recieved one refund. DO NOT trust this company. This seems to be a neverending headache for simply wanting a refund for stock they didn't have or couldn't offer. Atleast with paypal you have another level of safety to get your money back.
Still waiting for shipping confirmation but money was taken out of my account 4 weeks ago. No reply with my email – Still waiting for shipping confirmation but money was taken out of my account 4 weeks ago. No reply with my email
Positive reviews
Baby nest liner - Bukett – This is one purchase that I never regretted. My baby was co-sleeping due to very bad reflux. We had her all night taking turns without any sleep. But now, she sleeps like an angel on this nest. It is rather pricey but it's worth every penny. Bub is happy and I'm happy as a mother.
Great dog toy! – This is the only place we can buy our little dog's favourite toy in the whole world! We get free postage if we buy more than 5, & as she goes through one a month, we really appreciate that! Show reply
Quick delivery, quality products but pricey – I use MAM bottles but since Big W ceased to sell these and the teats, BABYNEST is the only place I could find the product, it’s range of spare parts, and hard-to-find items. While I have never had an issue with the products or delivery, the only issue I have is the cost of the product, it’s parts and then $10 shipping cost on top of that. However,… Read more · 1
I continue to buy the bottles and parts for my second child because of the quality product. My advice would be to order whatever and EVERYTHING you need the first time round, rather than buying a pair of $10.99 teats and then paying a $10 shipping fee on top. I cannot comment on the service as I have never had to seek it.
Negative reviews
Scam!! – I ordered 2x baby jumpsuit from this company it took 45 days to arrive!! I found out it is dispatched from overseas. If I knew about this then I will buy it from overseas directly with much cheaper price. They sent a different items with very poor quality! I emailed to try and rectify the issue and there was no response or communication back. This website is a SCAM I wrote a review on the item witch they deleted it!
excuse for Covid and item is not dispatch locally – I have been using online chat to ask my order status for more than 3 times and no response. Then after 10 days i found it is dispatched from overseas. If I knew about this then I will buy it from overseas directly with much cheaper price. not happy with the customer service and shipping. they should have item in local stock
Terrible communication – I ordered 2x mam bottles with slow flow teats online from this company, when the bottles came they came with medium flow teats, I emailed to try and rectify the issue and there was no response or communication back.
Recent reviews
Poor customer service – Have sent several emails with no response. Items were not sent out within 3 business days, although this is stated in their terms and conditions section. I was not contacted at all, until I submitted a dispute via PayPal. I was then finally given a tracking number for my purchase. I won't be buying from this store again.
Bad Customer Service – I have purchased online with babynest, at first the products did not arrive, when enquired, they advised me they would resend it. One of the items was wrong and when queried, I've been advised that they have more important things to do. Bad customer service.
You ordered the wrong colour and we made sure we sent… Read more (+1 reply)
Amazing service and fantastic product range!! – I'm a regular online shopper and I have purchased many items from Babynest for my first child. The range is fantastic and the service has been faultless. On occasion where the product I have ordered one evening, has been out of stock - the very next morning I had emails and a phone call offering alternatives, etc. Otherwise all my orders have been dispatched quickly and always well packaged so no damaged items! Show reply
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Great Scandinavian look and very functional – I love this bassinet. It's great that it can pack down to travel easily and can move up and down to match the bed height. You can also put it on an angle for bubs with reflux. It also looks amazing. Great design. Show reply
Best bottle I have ever had for my babies – With three babies who have had feeding problems and reflux I found the Mam bottles the best and never had a problem with them. Show reply
Great prices and Quick delivery – Wide range of MAM products best bottles found for my daughter rarely gets wind pain :-) easy to navigate site, great prices an fast delivery. Show reply
Perfect always – Qucik post/delivery, very pleased and a great experience all around.. My lil man was very happy with his new bottle and my 2yr old promptly took it off him lol :) Keep up the good work Show reply
Always great – Can't find the MAM dummies my son loves anywhere else - and at a great price. Always receive the product quickly. Good mix of products
Terrific – It was my time using the babynest website as I couldn't find the MAM bottles anyway. I found they had great products and great service with quick delivery. Will definitely recommend the website to other mums. Show reply
Best website to buy mam products in Australia! – I'm glad my sister recommended me Babynest. The best website to buy mam products for fast shipping! Very easy and user friendly website.
Awesome products – Loves these products :) I will Definitely buy from them again Good prices and excellent specials with Wonderful customer service
Such a fantastic company , I will always buy your products – This is the only place I could buy mam bottles , very reasonable prices , fast delivery , great communication , such a pleasant experience all round , makes for one very happy and content bubba Thank you baby nest
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Perfect! – Great quality products! Things I've ordered in 2010 are still going strong! fast shipping! Everything about this company is great!! Will definitely be back!
The only place I could find them! – We ordered MAM bottles, so happy with the product and fast delivery as the major baby stores have stopped selling them! Babynest was the only site I could find that was Australian and stocking them! So glad I found them :)
Fantastic! – A fantastic site, great range of products and amazing customer service who are always happy to help! Would happily recommend to friends and family and will use again! Great Facebook page too, with lots of special offers, and giveaways etc.
brilliant – Absolutely love your Facebook page, your website everything. The website is so easy to navigate and so helpful. Definitely recommend this site/page to everyone.
Great website! Good range of products & easy to navigate! – Fantastic website! I really love the range of products & the fact that it's free delivery when you spend over $100. I have a newborn baby & needed to get a gift for an upcoming Baby Shower - it's so great that I didn't need to leave the house. I will be recommending it to all of my friends Product range & free delivery
Fantastic site! – I used this site to buy items for my daughters baby shower and it is great! I love that there is a free shipping option once you spend $100!! My items arrived quickly and exactly as I ordered them. This is the only site I will ever use to buy baby items because it is one I trust!
BabyNest Makes Baby Shopping Simple! – I am a huge fan and supporter of Babynest! A friend of mine first recommended me to the site when I was looking to buy some items to put together a baby shower pack. Now, as an expecting first time mum I have decided to purchase what I can from BabyNest because of how happy I was with the price and delivery last time. I have a huge list of… Read more
items I've compiled in order to take part in the free shipping over $100 option - I'm just about ready to place my order!
I would and definitely do recommend this site to everyone looking for well priced, great quality items!
Great site – Love this site....it was really easy to navigate and have referred to many of my friends who also have newborns and babies due very soon....many of my friends have used this site to purchase presents for my baby shower earlier this year and also for other friends babies.....i highly recommend Babynest.
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Hi I think your order was raised on a Fri and we sent… Read more