- Verified customer
Great prices and fast delivery
I chose Banana Baby because of the price for a specific product that I was looking for. The online order went through very efficiently, I made a purchase on Sunday, Monday morning it was already shipped and I got the product to Brisbane area on Wednesday. I would definitely recommend and I will be using Banana Baby for future purchases. Thank you.
Great service and prices
I really shopped around for prams and all our baby things, and found Banana baby to be really competitive on price. To add to that I've found the services to be amazing. I had an issue 12 months after I purchased my valco snap, and the girls in store couldn't have been more helpful when dealing with the supplier to fixing the pram. A delight to deal with I would highly recommend.
Amazing range, service and low prices
We initially heard someone mentioned Banana Baby in a parenting class and then in a party with our friends they also mentioned they purchased from there too. Didn't pay much attention or made a effort to go there as there was several other baby shops around us. However, after seeing the same products at full prices and poor/lack of customer service at the other baby store, we decided to visit Banana Baby. It quite a large shop with some boutique products not seen at other baby stores. Also, they had lower prices than most of the other baby ...shops we visited. But, here the best part - they have really good customer service. All the staff are really easy to talk to and they really know the products. When there was a product that had to order in, we got a call within the same week as it arrive as they promised.
Wonderful shop and great service
After travelling to Sydney to purchase baby items, we came across Banana Baby shop. The staff were very knowledgeable and were approachable. They had an extensive range of products although not all were set up for display. We decided to put our items on lay-by over the phone and we settled the account when we picked up the items. Really great prices too. I was deceived by the size of the shop, initially it looked quite small, but there is a second level and another area behind the cash register. It's an amazing shop.
- Verified customer
Happy wit purchase :)) trustworthy online baby store!
Ordered just over $600 worth of baby goods. Bought a pram which was $527 and accessories to go with it. I would never have spent that much ever online but because I did some research before hand, checked their reviews, overall good feedback, rang them up to check if it was in stock, yep! was the last one left in the colour I was looking for and on sale! the lady on the phone was very helpful, kind and knew exactly what I was after. Ordered online that afternoon rang the next day to check if my order went through, they had my order but it hadn't...been dispatched yet this was 4pm when I rang, was speaking to a different lady she was happy to assist fixed everything up for me and told me within 2 to 3 working days should be delivered. Yes! Received it the very next day. Couldn't believe how fast delivery was! Everything was nicely packaged and had all the stuff I ordered. Brand new products in excellent condition. This is my first review, had to give my feedback cause of the good experience I had with banana baby store. Would shop here again definitely!!!!
amazing customer service, good prices, best brands!
I recently purchased baby stuff from this store for my second baby! All i can say is positives! These people are sooooo welcoming nice and helpful! All stocked up and ready for sale. No waitiing period. The only baby store that had the pram i wanted and their prices are cheap so much cheaper then baby kingdom baby warehouse and baby bunting! They price match and match lower!! Love this shop and will def go back! Recommend this too all!
- Verified customer
Shop is excellent, Supplier was the weak link
Chasing a hard to get pram i was pleasantly surprised to come across this shop which not only beat a competitor by $400 but also attempted to get the pram in to me the following day whereas EVERYWHERE else in and around Sydney all said it would be a 4 - 8 week wait after i pre-paid in full for the pram first without even seeing it. This shop was also the one shop which had both the pram with toddler seat AND carrycot already in the store that i could "test-drive". They required no deposit from me over the phone and the following day did indeed ...have the pram and seat in store ready for me to go. The sales lady was extremely helpful, happy and lovely to chat to. She also showed an extraordinary amount of patience for my two toddlers and toddler-aged nephew running around the shop full of beans. I paid for the pram and seat, the matching carrycot and a booster seat. All but the carry cot was carried and put into our car for us around the back of the shop. The carrycot i was told would take about two weeks to arrive from the supplier and then another week to make delivery to our house. Once home, we set up the pram and weren't too thrilled to discover the two back wheels were bubbled out, so they weren't completely round. It gives the pram a wobble. After a phone call to the store the lady was extremely helpful and told us to send photos with the serial number and she would take care of the supplier for us. Two weeks after purchase i contacted the shop to inquire about the carrycot. Turns out the carrycots did not make the certain shipment they were supposed to and thus would now not arrive in store for another whole month. Im not very happy at all with this but i recognise it is a mistake by the supplier which has unfortunately reflected bad upon this great store.
They got the best brands, services and prices
Amazing range on displayed. Also surprised they had the Troll Sun in stock. The other stores told us there was a 2 month wait. We love the selection of strollers. Service was amazing and the prices are low. A real warehouse price type of place, but showroom really nice product was on displayed. We also hire a capsule from them.
Great range and bargain prices
We had a tight budget and we were surprised at the range of low priced products available. We got our cots brand new for less than $200 and the car seat for only $129. All new and not ex-displayed. We did pick up a ex-displayed change table with no visible scratches. The products was at bargain prices, but was of great quality. The sales staff was friendly and did no try to push us to buy the high end products. All the products she shown us was at a similar price range
The Best Baby Shop in Sydney
We were recommended by a friend and we loved this shop as much as they did. It really lived up to the recommendations. It was a huge store, lots of prams and strollers on displayed. There was also all the cots and furniture we wanted too see. Really good selection of car seats. The staff's product knowledge was excellent as well as the service. Extremely happy with the service and the prices we got. The listed prices on their website and also instore was lower than all the other store we have been. As we brought all our stuff here, we even got more discount. We even got our car seat installed here.
Delivery time was amazing
I ordered the Babyzen Yoyo from Bananababy as they were the only ones showing that they had it in stock. I ordered it at miday on the 17th December (a week before Christmas) and it arrived by courier at my front door at 7.30am the next day. I was shocked and amazed, I didn't think it would arrive before Christmas, but the next day was amazing. I don't even live in the Sydney Area, I live about 6 hours away. I would buy there again.
Excellent service and cheapest!
We searched online and in various shops for the pram and capsule we wanted. I emailed Banana Baby for a quote and found out that it was the cheapest of all the quotes we saw plus they had everything in stock for immediate pickup. We knew exactly what we wanted which helped, however I would thoroughly recommend Banana Baby for the cheapest prices and friendly, honest and helpful service.
Price was unbeatable and everything was in stock
I contacted them to get an item for my sister in laws baby shower and they dispatched the order without any delay. The order was made on the Thursday and arrived on the Friday. They followed my instructions by removing price tags, wrapping the item and saying who it was from. I would highly recommended their services.
How efficient they were
Great!!! Perfect and bargain prices!
I am currently 22weeks with my first, hubby and I couldn't decide on what we wanted or anything.
So after visiting a few stores in PERTH we decided everything for what it is, was just far too expensive.
So had a look online and found banana baby and saw they shipped Australia wide.
We brought cot, mattress for cot, change table, mattress for change table, got a free bedding set. We also brought our pram which is the mountain buggy swift and got the bassinet too. All of this came to $1500 incl postage to Perth.
Was perfect and everything arrived today! So happy!!! I cannot wait to set up baby room.
The service was fantastic and website is awesome!
Everything!! Was fantastic
These people are hopeless, no help at all, and we spent over $3000 at their crap shop, shouldnt that count for some respect??? I am very disappointed, they made the whole experience feel horrible, and now I am having to fork out another $700 on another pram. Wish I had gone to a much larger, well known store. Final word: Do not shop there..
close to home
Where to start? Firstly, I had a pram on lay-by, and when I had paid it off and was ready to collect it, shopkeeper told me she didn't have it, and was due to receive it by the end of October -...
We live in Parramatta and was recommended by a friend. Kogarah is a long way, but it was worth it. They a large range and had all the products we wanted and the prices were much better than other places we got quoted. I was especially impressed when they recommended a stroller that was better suited to our use than the one we selected. For smaller items, I now order on their web or just call them. They still give me the VIP discount.
very good range on display. service was absolutely great as well as the product knowledge of the staffs. Lower prices.
It's a small store compared to others, however, this is where the best service and prices are offered as we were always served by the owner. They have a good range on the floor and can order in products if they didn't have it displayed too. staffs were helpful in loading the products into the car.
Really happy with the service and information provided. Prices are lower than other stores we visited.
Nothing. It was just very hot in the shop on one of the days we were there.
The dealing with this online store was nothing but pleasant.
When there was a discrepancy between the quoted delivery cost and at the online checkout, I have emailed the store for clarification. Reply came back promptly, and the problem at the checkout was rectified immediately.
I was even more pleasantly surprised that my ordered item arrived within 24 hours at my door step!
Great customer service.
- great communication
- fast shipping
- great prices
- good customer service
If the shop was in Melbourne, I would love the store even more!
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