Baby Care Nursery

Baby Care Nursery

 Verified
Baby Care Nursery
4.9

223 reviews

PositivevsNegative
98% · 2193 · 1%

Return Claim MadeYes · No
Product Quality
5.0
Shipping
5.0
Customer Service
5.0

Reviews

223 reviews
Ann Symons
Ann SymonsSydney, NSW5 posts
  Online store

Little WiWa Play Mat

I ordered playmat on line. A lovely cushioned surface, perfect for my limestone floor when my 3 year old granddaughter (and me too) play with blocks and toys on the floor. As this mat slides a little when walked over I have put a rug underlay under it. Andy personally delivered the mat and the Burpy Bibs I also ordered to use when burping 6 week old granddaughter. I received super fast.
Andy lovely to do business with Show details
Alex H.
Alex H.2 posts
  Physical store

Absolutely amazing service

Andy and his team were absolutely amazing. We bought the Maxi Cosi Pria baby seat and got the option for the walkthrough install of the baby seat. Highly Recommend! Throughout the whole process Andy demonstrated a genuine care and no-nonsense attitude towards baby safety. Highly, highly recommend Andy and his team, for a genuine team who went above and beyond for us! Show details
Joanne
JoanneSydney, NSW3 posts
  Physical store

Baby outfits

Staff friendly and always willing to go out of there way to help you get exactly what you want for the perfect gift thanks for your help Show details
Diamond
Diamond2 posts
  Physical store

Amazing!

I bought the Burleigh Wagon from this store, amazing product and amazing customer service! Very happy customer here, thank you!! Show details
Cherrybee
CherrybeeSydney, NSW2 posts
  Physical store

Best customer service and knowledge of baby products!

Purchased a Maxi cosi baby capsule for our 2nd bub. Andy kindly installed the capsule for us and showed us how to use the capsule. Andy and Jenny are so friendly and knowledgeable, and answered all our questions! I have come back multiple times to purchase baby and kids items from this shop, as they provide the best customer service and products.
Also, our car battery died just as we were leaving the store. Andy went above and beyond to help out by driving home to get jumper leads! So grateful for kind people in the world! Show details
Virginia L
Virginia L
  Online store

Fantastic customer service!

Baby Care Nursery has a great range of products with competitive prices. Customer service is fantastic and same day delivery for my order was so convenient. Definitely, cannot recommend highly enough. Show details
Donna
DonnaSydney3 posts
  Online store

Grotime Daisy compact cot. Fantastic customer service !

Purchased a compact cot online, standard width, just shorter, to fit main bedroom.
I called the store first to confirm stock, spoke to owner, who also confirmed he would deliver it too.
He phoned to confirm a time, msg on way and delivered to door, 4 days later.
Fantastic, customer focused, family business ! A++++
Thanks Show details
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Correne P.
Correne P.Canberra 2600, ACT4 posts
  Verified Online store

Very happy!!

I’ve purchased a few things from Baby Care Nursery - including the matching Christmas pyjamas and play mat pictured in this image. Everything is always of highest quality and LAST (these pyjamas are 12 months old and the mat is 4 years old)! I’ve also purchased some Connectix for Christmas, which were promptly packaged up and posted. The customer service is also incredible! Jenny was quick to respond to my messages, polite and very helpful. Overall, I am a very happy shopper! Show details
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Linda C
Linda CSydney, NSW
  Physical store

Highly recommended for professional and certified baby car seat installation

As first time parents, we wanted to ensure the baby seat is professionally, correctly and safely installed in our car. A big hank you to Andy from Baby Care Nursery for professionally installing Babycoco's baby car seat but especially for the detailed explanation of all the safety aspects of the seat itself and the installation process. His certified expertise has definitely assured us that our bub is safely seated from point A to point B. Highly recommended and great for the price we paid. Show details
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Emma
Emma
  Online store

Excellent service

We were given a second hand cot recently but as it is quite a few years old, the recommended mattress size isn’t widely available anymore. Baby Care Nursery was the ONLY store I could find that still stocks the mattress we needed. I placed an online order and Andy called to organise delivery that same day. How great! Could not recommend these guys enough. Show details
Lauren H.
Lauren H.Sydney, NSW2 posts
  Online store

Best store and service in Sydney!

Excellent customer service and competitive prices with a great range of products, all complimented by Jenny who goes above and beyond! Jenny ensured my order, a Leander Matty Pad, was delivered on the same day for a special friend who has just had her second baby. Exceptional service.
I will definitely be returning to Baby Care Nursery and recommending it to my friends.
Thank you Show details ·  1
THEO
THEOSydney, NSW
  Physical store

Excellent prices and service

Excellent prices and good customer service. Very helpful and you feel very welcome. Very knowledgeable with baby questions and always available to talk to you if you have any enquiries . Show details
pumpkinpatch
pumpkinpatchSydney, NSW4 posts
  Physical store

Friendly staff and great range

Super friendly staff there with a quality range of products. Better than other bigger franchise stores I have been to. The staff was so patient even for a small purchase I have made. Will go back there again. Show details
TLe
TLeSydney, NSW
  Physical store

Must visit for baby/kid goodies!

I wish Baby Care Nursery existed when I was pregnant with my kids! I no longer have young children, but I now have the joy of purchasing baby goods for my nearest and dearest. The thing that sets Baby Care Nursery apart from everyone else is that Jenny and Andy invest so much time in explaining the pros and cons for all their products! Keep it up guys!! Show details
Tiffany L.
Tiffany L.Sydney, NSW
  Physical store

Great customer service

I was after a baby carrier which they didn’t stock. They were so helpful & ordered the baby carrier in for me. This place is my go to before purchasing anywhere else. Show details

Questions & Answers

Evelyn R.
Evelyn R. · Baby Care Nursery

how long for delivery to Australia

Chiina_01
Chiina_01 · Baby Care Nursery

I want to buy a valco spark duo from here but I just want to make sure I'm not being scammed and will receive the pram as I have been scammed online before.

Sammy
Sammy  
Chiina_01
Chiina_01  

I ordered it and it is in transit very happy with the customer service from this store would purchase from here again

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