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Baby Care Nursery

Baby Care Nursery

Physical store, Online store
4.9 from 213 reviews

Reviews

4.9

213 reviews
5
(207)
4
(2)
3
(1)
2
(1)
1
(2)
  • Product Quality
    5.0 (9)
  • Return Claim MadeYes (0) · No (9)
  • Shipping
    5.0 (1)
  • Customer Service
    5.0 (7)
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Lauren H.

Lauren H.Sydney, NSW

Best store and service in Sydney!

published

Excellent customer service and competitive prices with a great range of products, all complimented by Jenny who goes above and beyond! Jenny ensured my order, a Leander Matty Pad, was delivered on the same day for a special friend who has just had her second baby. Exceptional service.
I will definitely be returning to Baby Care Nursery and recommending it to my friends.
Thank you

Product Quality
Return Claim MadeNo
1 comment
Baby Care Nursery
Jenny O.Baby Care Nursery

Thanks Lauren for your support.

THEO

THEOSydney, NSW

Excellent prices and service

published

Excellent prices and good customer service. Very helpful and you feel very welcome. Very knowledgeable with baby questions and always available to talk to you if you have any enquiries .

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFairfield
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pumpkinpatch

pumpkinpatchSydney, NSW

  • 3 reviews
  • 6 likes

Friendly staff and great range

published

Super friendly staff there with a quality range of products. Better than other bigger franchise stores I have been to. The staff was so patient even for a small purchase I have made. Will go back there again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFairfield
See all answers
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TLe

TLeSydney, NSW

Must visit for baby/kid goodies!

published

I wish Baby Care Nursery existed when I was pregnant with my kids! I no longer have young children, but I now have the joy of purchasing baby goods for my nearest and dearest. The thing that sets Baby Care Nursery apart from everyone else is that Jenny and Andy invest so much time in explaining the pros and cons for all their products! Keep it up guys!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFairfield
See all answers
Tiffany L.

Tiffany L.Sydney, NSW

Great customer service

published

I was after a baby carrier which they didn’t stock. They were so helpful & ordered the baby carrier in for me. This place is my go to before purchasing anywhere else.

Customer Service
Product Quality
Return Claim MadeNo

Service and products

published

I highly recommend going to Baby Care Nursery at Fairfield for all your baby needs. High quality products at a great price and even better service! Andy and Jen are super friendly and go out of their way to ensure you get exactly what you’re after. If they don’t have it in store, they’ll find it. You don’t get treated like a regular customer when you go there, more like a friend. Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBaby Nursery Fairfield
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josie m.

josie m.Sydney, NSW

Excellent service!

published

The owners of the store were amazing! They truly went above and beyond for us! So impressed with the service & product! We had trouble finding a toddler skate compatible with our pram and we found the perfect one here, we had been to many stores before hand and definitely did not receive the same service & attention. Definitely recommend checking this awesome store out.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBaby care nursery Fairfield
See all answers
1 comment
Baby Care Nursery
Jenny O.Baby Care Nursery

Thank you for your visit. All the best and hope to see you back here again! Andy & Jenny

Julia D.

Julia D.Sydney, NSW

Great products and service!

published

I came in today looking for a baby shower gift, and not having children of my own, I was stuck for ideas. Jenny and Andy were both so helpful and patient with me. They explained the different products and made great recommendations! The prices are also very reasonable for the great quality. Will definitely be back and I really recommend shopping here!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFairfield
See all answers
1 comment
Baby Care Nursery
Jenny O.Baby Care Nursery

Thanks for visiting Julia. Hope to see you soon!

Angel

AngelSydney, NSW

  • 2 reviews
  • 2 likes

Outstanding services! No others do business like them in Sydney!

published

We are very satisfied with the carseat and its price! Friendly and very flexible customer service! Super fast delivery I thought I was dreaming! Highly recommended! Will definitely come back again! Thank you so much Andy and Jenny!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Baby Care Nursery
Jenny O.Baby Care Nursery

Thanks for supporting us Angel. Hope all is well! :)

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Jas

JasLiverpool

  • 9 reviews
  • 5 likes

Best baby store

published

Extremely friendly service and great flexibility on delivery times. Will continue to buy from them for all my baby needs! Also best prices you will find online.

Awesome- fast delivery and the best price.

published

Babycare nursery had the best price on an Infasecure Achieve and it was delivered the next day after I ordered. I would definitely buy from Babycare Nursery again without hesitation.

Ben

BenSydney

Sam is a star - matched the best online price and delivered the colour I wanted to my house!

published

I popped in to the store and asked for a specific model of baby seat. Sam showed me the colour that he had in store, which I wasn't sure about. Sam offered to grab the other colour from his warehouse and come over to my place to show me and my wife both. He was there that same afternoon.

He matched the best online price for the seat and delivered amazing service. Couldn't ask for more!

AMAZING SERVICE

published

Literally the BEST service! Thank you, such a quick delivery, i ordered yesterday afternoon and received today.

You are also the best price i found online. Great job, will be ordering all baby bits from here now.

Thank you

Catherine B.

Catherine B.

  • 7 reviews
  • 3 likes

Very quick delivery and cheapeast price amongst competitors

published

I bought a GB Pockit Stroller for $287 including delivery and three days later I received it! Babies R US currently retail it at $399 excluding delivery! Very happy that I had to write this review.

Terrible customer service

published

Trying to return an item is a nightmare. Staff became rude and were not helpful.
Do not shop here unless you know you won’t need to return!

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Great price and shipping

published

Bought the Britax Safe n Sound Millenia car seat from Babycare Nursery. Not only was it the cheapest price in Sydney for this car seat by atleast 10%, it included free courier shipping that came 2 business days after ordering. Many thanks!

Great advise and so knowledgeable

published

Sam and Jess the owners gave me excellent advise on a pram and car seat. Could not fault their service, more than helpful. Happy with my purchase and will return to their store. Thank you so much.

Great value and service

published

Great range of products at the lowest prices online and in store. Very fast service and no delivery fee for purchases $50+, can't be beaten. Wish I had of come across them earlier.

Quick service

published

Excellent service . very helpful , owner was so friendly and helped me all the way to my car . Answers all my questions and very responsive.

Aida

AidaSydney

Excellent Price & Quick Delivery!!!

published

Bought the Peg Pérego Zero 3 High Chair in Ice on Saturday night, received an email Sunday day with tracking details & delivered Monday by Courier. Did not expect the quick delivery or any tracking details very impressed with the service and delivery. The price everywhere else was around $350 and only $249 at babycare nursery! Thank you!

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Questions & Answers

Chiina_01

Chiina_01asked

Baby Care Nursery

I want to buy a valco spark duo from here but I just want to make sure I'm not being scammed and will receive the pram as I have been scammed online before.

2 answers
Sammy
Sammy

I recieved my pram within 3 days of ordering (delivered to Victorian regional area and the week before Easter) as person on phone said they would. Very satisfying online store. Notably it would have been delivered the day before (2days post purchase) but I was out- courier service left note and had online service to arrange re-delivery the following day.

Chiina_01
Chiina_01

I ordered it and it is in transit very happy with the customer service from this store would purchase from here again

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