Awesome spa and service
We purchased a mt sawback spa from Banff , it’s massive for 6 people 60 jets . 2.4x2.4 . We got a deluxe package and can’t get over it’s power and size you could realistically get 8 people in it with a different seating configuration however it has 2 lie down zones that work the whole body , we researched most spas on the market before choosing it we wanted a big spa that could be used socially for us , for our 2 teenagers and their mates and a full hydro therapy spa for my sore back and body pains as a tradesman. Dale has been amazing throug...h the process answering questions and giving honest information from the start & following up to see how everything was going . Very professional company with great values .clients first ! Ripper bloke . The delivery guys were great on the day with tricky access but the 3 of us managed to squeeze a 500kg spa through very tight space and onto the deck . Well done Banff and spa world
Best decision ever!
Absolutely LOVE our new Swim Spa! The entire process was simple from order to delivery. Dale and the team at Banff have built a truly outstanding product that delivers on all promises. The delivery team from AAA Spas made sure everything was perfect on the day and we were enjoying the spa within 24hrs. Thanks Dale!
Ahhh - time to relax at last. ;-)
Purchased our Banff Mt Cascade spa through Poolwerx Burpengary, Qld, and despite my being an absolute pain, both Rebecca from Poolwerx and Dale from Banff Spas were outstanding in their customer service. There is no problem with the spa, our issues were with builders, certifiers, other trades but we got there in the end. All we need now is to relax and enjoy.
I do have one minor niggle, It would be nice if the spa frame had threaded inserts for the fasteners on the removable panel. When I removed the panel to check for leaks on first fill, the...
Our Banff spa is outstanding!
My husband and I would like to thank Dale for his outstanding professionalism and superior customer service. We love our Banff Cascade spa. Dale`s help with answering my questions and getting our spa set up perfectly has been amazing. I HIGHLY recommend Dale at Spa World Spas, along with our Cascade spa. Dale has been very responsive to my text msgs., as well as contacting me regularly to make sure everything has been perfect. We are very grateful to have "found" Dale to help us with choosing the right spa for our needs. Our Banff spa is a tremendous addition to my husband`s health recovery and is an excellent value for money.
Banff Cascade Spa
Recently purchased the Cascade in the Banff series Spas, Dale the sales manager was amazing. Very responsive and his knowledge of product is out standing. I could not recommend this company high enough. First class.
A perfect way to relax
The purchase of this Spa/ Hot tub has been such a blessing , to relax and spend some family time together , and find time to discuss family issues has been a bonus.Would recommend this Spa to any-one & feel that all would
enjoy the all-year use of such a purchase .
The process of purchasing this spa ,ordering ,be-ing informed of arrival ,information about item and installation of the SPA was handled professionally by Dale Jamieson & his team and would recommend them to
any purchaser . the Spa we have is probably one of the best ...
We absolutely love our Banff Spa, I couldn't recommend it highly enough. It looks and feels great, especially at night time with all the lights and jets going. It's been so good for us as a family to get outside during the winter months and enjoy it. The service and advice from Dale has been second to none, money well spent.
A very happy customer!!
The whole process from spa selection, order, delivery, installation and commissioning was flawless. It was a pleasure doing business with a such a professional organisation.
My technical questions on the spa during the selection process were answered promptly. Then during the design of the decking (where the spa was being installed) the engineering questions from the decking designer were also answered promptly. You could simply not ask for a better customer relationship.
The spa itself is superb and we are looking forward to many relaxing afternoons in it.
After being very disappointed with a spa decided to try again . So glad we did and this spa exceeds our expectations. It is everything and more that we were told it would be. As either a therapeutic remedy to soothe tired bodies and aching joints or as a spoil with a bottle of bubbles, the ability to personalise the strength and direction of the jets and bubbles is perfect. The other big plus for us is the amazing cleaning and filtering system which is no stress or work at all.We just love this spa and are so grateful that Craig from Spa Werx Shepparton took the time to help us through the choosing and purchase process and then followed on with a difficult installation. Our best purchase ever.
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