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Mr Pool Man

Mr Pool Man

 Verifiedmrpoolman.com.au
Mr Pool Man
4.9

445 reviews

Positive vs Negative
97%3%
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Warranty Claim MadeYes · No
Value for Money
4.8
Cleaning & Maintenance
4.8
445 reviews
5  Sarah M.  · Needed to cancel my order, it was cancelled and refunded with no issue. Fantastic service. Thank you
5  Tim B.  · Mr Pool Man was really helpful and prompt in providing me with direction in a simple pool matter. Thanks Mr Pool Man for the lead.
5  Spiros27  · They are very good in replying to questions. Would recommend them if you have any pool questions in regards to there products
5  Richard  · Awesome products, clear intructions on products, fast delivery, great customer service
5  Wolf P.  · Great customer service with speedy replies and fast shipping. Any issues are resolved in a vey timely manner
5  Craig  · My discount for being a first time client did not appear. So I emailed and Luke was able to process it immediately and that is great customer service...
Mila
Mila QLD 2 posts
   Fair Incentive  Verified

Absolutely love this product We had old stains in the pool and thought nothing would help to get rid of them until we tried TechniX Stain Remover. Next day after applying it to our pool surface, all the stains were gone and pool looks like brand new! It definitely works. And we cannot recommend enough to use it for the stain removal! Thank you MrPoolman for excellent customer service and magic product as well. Show details ·  1

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Leisa
Leisa 2 posts
 

These guys are amazing!! Somehow I managed to have dreadful black staining to my pool possibly chemical staining. All communication was via email, (multiple emails) responded efficiently, answered all questions, nothing was a bother - very knowledgeable and extremely helpful and supportive. See photos for yourself, great result, so grateful Show reply

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Paul C.
Paul C. QLD 2 posts
   Verified

As daunting as it seemed and with plenty of research done, these lights seemed too good to be true. It was after reading reviews ( similar to this ) that convinced me to try it out. Was simply one of the best investments ive made on this damn pool. After upgrading my filter, doing the glass filter upgrade, changing to magnesium honestly made zero… Read more

difference to how the pool looked. Installing 2 of these lights ( replacing the old / origional dead ones ) the entire pool area has now transformed into a personal resort. Thank you mr poolman. Ps. Those simple test trips you kindly thru in are also simply magnificent. Its soo nice to now goto my local bloke and tell them exactly what I need in preference to going home blind with bags of expensive crap that always confused the hell outa me. Its the little things that make a huge difference. Thanks again

Reviews with attachments

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Fahim
Fahim QLD
 

Excellent customer service and very knowledgeable on the products which they sell. Will definitely be a regular customer. Show details ·  1

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Gayne
Gayne
   Verified

Over the years I have gone through 3 robotic cleaners. Old story just out of warranty we can not help you. Then they quote you a crazy figure plus transport at your cost to fix it. This time I decided to go old school new design suction vacuum pool cleaner. I viewed Mr Poolmans advert on Facebook. I didn’t want the old rubber disc system. So I… Read more ·  1

researched Mr Poolmans wheel driven suction pool cleaner. All my qualification search’s on the internet said it was a good budget friendly system. So I ordered one thinking if it doesn’t work what have I lost. I went onto the Mr Poolmans web site put in my details during the process I was offered another discount on the purchase price which l was an unexpected surprise. The order was processed confirmation was received easy simple. Luke and the team kept me informed of the order processing and shipping. Three days later it arrived. I opened the box read the easy clear instructions put it together in minutes submerged the unit cleared the air out of the hose connected it to the inlet valve of my skimmer box and off it went I was amazed the whole process including reading the set up manual under 10 mins. Over the next few days I adjusted the suction settings which were simple to do. The only thing you need to remember is that after a few days you may need to back wash your system to maintain the suction level. Super happy. In addition Mr Poolmans threw in a little blue cube which helps clarify the water in your pool. They also included test strips and free pool analysis all for free . I am 67 years old and have not experienced this level of service for years. Big fan Mr Poolman well done I look forward to continuing my association with you.

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Jace
Jace NSW
   Verified

Jandy CS100 / CS150 ANTIBACTERIAL Water TechniX PRO Pool Filter Cartridge Nothing gets the pool ready for summer quite like a new cartridge filter! Installation was straightforward, water circulation improved immediately, and it's reassuring knowing the filtration system is running at its best heading into the warmer months. Crystal clear water… Read more ·  1

and less maintenance hassle, exactly what you want. Highly recommend for anyone looking to give their pool a fresh start before swimming season.

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Paul
Paul NSW 2 posts
   Verified

Unfortunately it didn’t work as good as as I hoped removed it on steps really well but unfortunately not for the floor 3bottles of stain remover plus original blackspot remover where to next going to try bag the last bottle of stain remover and place directly on stain again on floor and hope that works but I do think the products work but maybe mines to far gone Show details ·  1

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Jf1990
Jf1990 QLD 10 posts
   Verified

Its like the magic eraser for the outdoors! Thank you been looking everywhere for something to get these stubborn stains out of my outdoor tiles. Only issue is now i know it works im going to have to buy more to do the rest of the tiles Show details ·  1

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John M.
John M.
   Verified

Excellent quality, correct size and well made and works like a charm. Show details

Latest follow-ups

KMPM
KMPM 5 posts
   Verified

Great pool filters – We love the pool filters we got from The Poolman, they make keeping the pool clean easy Show reply

 Follow-up  · The filters last for a long time as long as you clean regularly, just a teaspoon of soaker overnight and clean thoroughly with hose, so easy to install and just contact the poolman for advice they are always very helpful.

jenny
jenny NSW 3 posts
   Verified

Removing stains from your pool can be a challenging task. Fortunately, there are products designed to address this issue effectively. These cleaners work diligently to dissolve unsightly marks and restore the pool's pristine appearance. Regular use… Read more ·  1

can help maintain the water's clarity, and enhance the overall swimming experience. You can enjoy a cleaner, more inviting pool all season long. This can only be achieved with Water TechniX Stain Remover

 Follow-up  · Product is easy to use and hot rid of stains and some minor algae. Works.pretty much in a couple of days. We'll worth purchasing.

Positive reviews

John G.
John G. NSW
 

Hello gents, Thank you very much for your assistance with my robot vacuum today. Your customer service goes way beyond anything I’ve seen in years. I don’t have any social media accounts or I would be singing your praises there. You have been very helpful over the years and I tell everyone I know how great you are. Keep up the great work. Regards JG Show reply

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John
John
   Verified

Battle of the pool This review is a little late as the process was a little harder than I hoped. However the pool stains have gone and the water is back to its crystal clear state. The stain remover was excellent as was the service from Mr Poolman. Thanks guys. Show reply

Jeremy Tompson
Jeremy Tompson 2 posts
   Verified

I’ve used Mr Pool Man for 3 years now and they always delivered exactly what I was expecting at the lowest price. When I accidentally ordered the wrong item they quickly resolved the matter and credited me immediately, even though I was the cause of the problem! Great customer service, Quality products, Best value I could find! Well done guys! This country needs more businesses like yours! Thanks Show details ·  2

Negative reviews

Stephen
Stephen VIC
   Verified

Ordered and paid for products and got an email saying "we are packing your order as fast as a seagull spotting your hot chip". Well 10 days later I'm still waiting for the order to be delivered and have gone down to the local pool shop and brought a filter as the pool had gone backwards waiting for their delivery..... Show details

Robert
Robert WA
 

Pool cleaner didn't work properly and instructions were rubbish. Finally got it going but it stops after a few hours. After sales service is rubbish too. Go somewhere else. Show details

Trevor Davy
Trevor Davy
   Verified

Navigating the site can get hairy, but the products so far have been of a high standard and value for money. Show details

Recent reviews

Mark v.
Mark v. QLD 4 posts
   Verified

Stain Remover - it works I bought the Stain Remover because I had multiple rust stains on my pebble concrete driveway. Now no kidding I can't believe how well it worked & how little I needed to apply to do that. Easy to use & works in no time. It gives outstanding results & highly recommend. Show details ·  1

Kaye T.
Kaye T. 2 posts
   Verified

Better then expected I am always sceptical of online products but did some research into the company and thought I would chance it. Thankfully a legitimate company and the product arrived. I originally bought it for leaf stains on the bottom of a fibreglass pool but secretly hoped it would work on the other stains as well. Last year I manually… Read more ·  1

scrubbed the walls to get them clean but to my sheer delight, not only did the leaf stains go but so did all the others. The pool looks amazing and I didn't need to scrub a thing. Thank you.

Dave Connery
Dave Connery NSW
 

I had some serious rust stains on my outdoor tiles. I was just about to replace the tiles. I used Water TechniX Stain Remover. Completly removed the stains, they now look brand new. Unbelievable! Show details ·  1

Terrance
Terrance
   Verified

New filter cartridge My old cartridge had seen its days. I checked out the cartridges on the Mr Pool site and found exactly what I was looking for. Looks like a very good quality product at a good price and I didn't have to leave my rural home to get one. Show details ·  1

Find out how Mr Pool Man compares to other Pool & Spa Shops

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Peter F.
Peter F. NSW
   Verified

Best results in 15 years Product gave amazing results our pool has never looked better the product purchased have killed all and everyone everything that and the follow up with stain remover has worked a treat. Show details ·  1

Sue
Sue NSW 4 posts
   Verified

Mr Pool Man Great products I have been using Mr pool man’s products for a while now and I just love them. Fast delivery, if you need any help just call them and they answer the phone with excellent customer service. Leave it on ProductReview → Show details ·  1

Mick
Mick 2 posts
 

The pool man has great pool products at very good prices. Living in far north Queensland we rely on online stores to source great products and the pool man fully meets our needs. I had a glitch with a pool cleaner and the great staff at the pool man had no hesitation in organising a replacement sent straight away, no questions asked. I have recommended the pool man to all my friends and anyone else who needs pool equipment. Thanks Poolman! Show details ·  1

Toby
Toby
 

I had a great experience with Luke and Mr Pool, I highly recommend them! The team was excellent throughout, and the warranty exchange was smooth and hassle-free. They offered an upgraded replacement at a very reasonable price due to my model no longer being available. Really impressed with the service, will be using them again! Show reply

JanA
JanA QLD
   Fair Incentive  Verified

We used TechniX Stain Remover in our ensuite shower. We are on rural property and have dam water in the house plumbing. Over time the organic matter in the water badly stained the grey tiles brown and nothing would shift the stains. I saw your video of cleaning the concrete drive and gave it a go. FABULOUS RESULT. All stains removed with minimal effort. I am so excited to have found your product! Show details ·  1

Kevin
Kevin NSW
 

Skimmer box cover Great response time and reasonable price and delivery prompt. Show details ·  1

Arron G.
Arron G.
 

Mr Pool Man does it again. We were in a real bind in regards to some equipment we had purchased from the team. Not a bad product, it just seems we got a lemon. Luke has stepped in and given us great support again and has been generous to a fault. I cannot stress this enough, Luke and the team know how to bring in repeat business and go above and… Read more ·  1

beyond what the rest of the retail world think is the standard. I will have a pool for a long time and they can be assured, they will have a customer for just as long.

Trevor H.
Trevor H. QLD 2 posts
   Verified

New Pump Lid My replacement Poolrite pump lid arrived promptly and undamaged. Fitted perfectly and the price was good. Show details ·  1

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