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Mr Pool Man

Mr Pool Man

 Verifiedmrpoolman.com.au
Mr Pool Man
4.9

417 reviews

Positive vs Negative
97%3%
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Warranty Claim MadeYes · No
Value for Money
4.8
Cleaning & Maintenance
4.8
417 reviews
5 Nikskut  · Perfect new cartridge filter for my pool . Fast delivery every time .
5 Dad to 3  · Luke is always the best service rep and always fast with good answers. Thank you.
5 Harada  · Fast efficient service and a great products I use my pool daily so keeping it sparking and clean is essential and I maintain my pool myself
5 Robyn   · Have been purchasing different products for time now and we a extremely happy with all products.
5 Wendy  · Great product, worked brilliantly. Highly recommended every product, I've bought from Mr Pool Man
5 Tony  · The best pool store out there. They have everything needed to get your pool sparkling and safe to swim in and at great prices too.
Mick
Mick2 posts
 

The pool man has great pool products at very good prices. Living in far north Queensland we rely on online stores to source great products and the pool man fully meets our needs. I had a glitch with a pool cleaner and the great staff at the pool man had no hesitation in organising a replacement sent straight away, no questions asked. I have recommended the pool man to all my friends and anyone else who needs pool equipment. Thanks Poolman! Show details

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Toby
Toby
 

I had a great experience with Luke and Mr Pool, I highly recommend them! The team was excellent throughout, and the warranty exchange was smooth and hassle-free. They offered an upgraded replacement at a very reasonable price due to my model no longer being available. Really impressed with the service, will be using them again! Show reply

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Jf1990
Jf1990QLD10 posts
  Verified

Its like the magic eraser for the outdoors! Thank you been looking everywhere for something to get these stubborn stains out of my outdoor tiles. Only issue is now i know it works im going to have to buy more to do the rest of the tiles Show details ·  1

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Reviews with attachments

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John M.
John M.
  Verified

Excellent quality, correct size and well made and works like a charm. Show details

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Mike
MikeWA5 posts
  Verified

Nothing but top notch service and products. Luke tirelessly walked me through the process of going from 'green to clean' while providing daily advice relevant to my specific pool and hardware configuration. Top marks. Show details

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Luke and Kathy N.
Luke and Kathy N.
  Verified

The transformation of our pool steps is unbelievable. Have just purchased more product to treat the pool sides. The advice from Marcus was extremely helpful. Show details

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Kristy
KristyQLD
 

OMG. Thank you Marcus and Luke. I really appreciate the endless replies to my questions and patience stepping me through using the mix of chemicals I needed. Pool looks 10000% better. Thank you. Kristy Show details ·  1

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Michael S.
Michael S.
  Verified

Had a few rust stains and got the technix stain remover package and it worked awesome, actually too good that it showed how stained my pool surface was. Now getting more to clean all surfaces in my pool to make it look like new again… Show details ·  1

Latest follow-ups

jenny
jennyNSW3 posts
  Verified

Removing stains from your pool can be a challenging task. Fortunately, there are products designed to address this issue effectively. These cleaners work diligently to dissolve unsightly marks and restore the pool's pristine appearance. Regular use… Read more ·  1

can help maintain the water's clarity, and enhance the overall swimming experience. You can enjoy a cleaner, more inviting pool all season long. This can only be achieved with Water TechniX Stain Remover

 Follow-up  · Product is easy to use and hot rid of stains and some minor algae. Works.pretty much in a couple of days. We'll worth purchasing.

Positive reviews

JanA
JanAQLD
  Fair Incentive Verified

We used TechniX Stain Remover in our ensuite shower. We are on rural property and have dam water in the house plumbing. Over time the organic matter in the water badly stained the grey tiles brown and nothing would shift the stains. I saw your video of cleaning the concrete drive and gave it a go. FABULOUS RESULT. All stains removed with minimal effort. I am so excited to have found your product! Show details ·  1

Arron G.
Arron G.
 

Mr Pool Man does it again. We were in a real bind in regards to some equipment we had purchased from the team. Not a bad product, it just seems we got a lemon. Luke has stepped in and given us great support again and has been generous to a fault. I cannot stress this enough, Luke and the team know how to bring in repeat business and go above and… Read more ·  1

beyond what the rest of the retail world think is the standard. I will have a pool for a long time and they can be assured, they will have a customer for just as long.

Layton
LaytonQLD5 posts
  Verified

Quality gear for all your pool needs, off the top of my head I’ve bought anti-bacterial cartridge filters, liquid pool blankets & black mould remover from these guys, postage is always prompt & the items are top notch. Very happy to recommend Show details ·  1

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Negative reviews

Stephen
StephenVIC
  Verified

Ordered and paid for products and got an email saying "we are packing your order as fast as a seagull spotting your hot chip". Well 10 days later I'm still waiting for the order to be delivered and have gone down to the local pool shop and brought a filter as the pool had gone backwards waiting for their delivery..... Show details

Robert
RobertWA
 

Pool cleaner didn't work properly and instructions were rubbish. Finally got it going but it stops after a few hours. After sales service is rubbish too. Go somewhere else. Show details

Dan
DanWA8 posts
  Verified

False advertising and failed delivery – Found a pool filter I wanted on their website. Website states item would be shipped within 5-10 business days. After waiting longer than this period the item had still not shipped so I followed up and was advised there were delays . They couldn’t give me a shipping date so I cancelled the order. I beleive the advertised 5-10 days is being used to… Read more

entice customers to place an order when in fact delivery could be much longer. Will never use this place again.

Mr Pool Man
Mr Pool Man    

Hi Dan Thank you for sharing your feedback, and we’re… Read more (+1 reply)

Recent reviews

David Hilder
David HilderQLD2 posts
  Verified

Seen a number of Adds on the internet from the pool man and gave it a go, The products appear to better than others than I have used while others just work and easy to use than any others I have used, my pool is looking pristine whith the products I added. The only issue is that freight to Qld is expensive, which does dtract for the good points Show details ·  1

Joe
Joe
  Verified

I had a little problem with the hydro4 the aftersale team got it all sorted in no time and back on line with minimal down time The unit works so good now Joe Show details

Rory
RoryQLD
  Verified

We bought a replacement filter cartridge. & noticed the difference immediately. Took the strain off the pump, the whole system seems to be working much more efficiently. The water is totally clear! Show details ·  1

NooNoo
NooNoo12 posts
  Verified

Clear water pool tablets the Pool Man These are the best tablets I have used in our pool. So glad I found The Pool Man excellent service, great product & quick delivery Show details

R.F.
R.F.ACT7 posts
 

I'm very grateful to the assistance I received from Marcus and Luke. I moved into a new property with a 12,000L above-ground "clipper pool" in the backyard. I had never owned a pool before and, after seeing many websites and YouTube videos, felt more "swamped with info" than competent to manage a pool's water chemistry and circulation. I emailed… Read more

Mr Pool Man to request a phone chat with a staff member to help get me started (a phone call instead of an in-person visit was requested, as I live in the ACT). Marcus and Luke were amazing! Through several phone calls and emails, they clearly and thoroughly explained: 1) an overview of my Davey Sand filter and Poly Pool, and how to operate them, and 2) how to manage the required chemicals, including what to add, what order to add them in, and what the ideal maintenance levels are. In response to my offer of payment for their time, they both said payment wasn't required and they were happy to help. Due to Marcus and Luke's wonderful customer service, and going above and beyond to assist me, we were able to have our pool up and running in time for the Australia Day long weekend! I give my heartiest thanks, and I highly recommend Mr Pool Man.

Rak N.
Rak N.
  Verified

It has made a significant difference compared to my previous filter. The pump is now operating much more smoothly, and the water flow has improved considerably. Overall, it is well worth the investment. Show details

Pool & Spa Shops

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exhausted pigeon
exhausted pigeon2 posts
  Verified

Water TechniX Algae Brush 25cm Great brush for helping to brush away dreaded black spot algae in our swimming pool. Much better than the crappy brush we used to have. At least the bristles stay attached to the head of the brush. It brushed off the top of the black spot algae with ease. Other parts like the corner parts of the walls of my pool, took a little more elbow grease to remove the top layers of the algae. All in all a great brush head. Show details

gljrb
gljrb8 posts
  Verified

Was worried our plunge pool was going to be forever stained with Fe as even the pool company couldn’t solve it. This product fixes it in 10mins without even needing to adjust pH or chlorine level. Continued to work on whole pool area O/N even though only applied on steps and ledges. Looks like new again Show details

Ivan
Ivan2 posts
  Verified

We had a roof leak repaired and the roof pressure cleaned. In the cleanup, the guys washed the dirt and a couple of nails into the pool. As the water was now black from the dirt, I did not see the nails at the bottom of the pool. It took me a week to get the water clear again and that was when I realised that there were nails at the bottom of the… Read more

pool and had rusted. I tried scrubbing the rust off to no avail. Finally purchased the Technix stain remover and just poured the powder over the rust stains and left it overnight…. There were no traces of the stains at all in the morning. Highly recommend it!

Hans
HansNSW5 posts
 

Purchased the Water Technix Stain Remover of 1kilo that was advertised to cover an area of 50,000 litre pool. I purchased 3 bottles as advertising stated it may take multiple applications. After using up all 3 kilos the pool has a patchwork of stains throughout where the stain remover worked and in other areas did not. All directions were used… Read more

correctly. It turns out that the advertised 1 kilo covering 50,000 is incorrect and a greater amount of product is required. Having said this, the product does do the job it is meant to do and does it well with a number of applications, but you will need to fix the chemistry of the pool after using it, as the pH is lowered and the water becomes cloudy.

Jeff
Jeff
  Verified

From start to finish everything went perfect. Web site price ✔️, free delivery ✔️, nominated delivery time ✔️. Could not be happier with total transaction. Will recommend to others. Show details

Leonie
LeonieQLD2 posts
  Verified

Water TechniX Stain Remover is actually better than described, it has been a money saver for us! We had a large brown stain on the bottom of our vinyl lined pool from magnesium salt and nothing would budge it UNTIL we came across this product! Thankyou so much, our pool looks inviting again Show details

Gary M
Gary MVIC
  Verified

Bought an inferior filter, thought it was time to upgrade to something better. Order placed and in no time confirmation of my purchase. Next day had a tracking number and received the items within the stated delivery ETA. Show details

Display Name
Display NameQLD
  Verified

Like a jet engine I am so glad I decided to buy this filter cartridge! Within a day, literally, our pool looked better than it has in a long time. It's also priced well - the pool shop quoted us $190 for a generic cartridge and we would have had to pick it up. Thanks for a great product and quick delivery Show details

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