Reviewer Photos & Videos
Pool had us overwhelmed
We have a big concrete pool which has always been tricky to keep clean but this year it had us overwhelmed. Thankfully Michael came to the rescue & has put us on the right path to get this pool back to its best.
Michael is friendly & easy to get on with. He explains things well & makes me feel that he really wants to help us rather than it just being a job. Thanks Michael I'm so looking forward to being proud of the pool again & having people over.
- Verified customer
poor workman ship
Avoid using this person for work in this area: incorrect plumbing when he installed solar pump for swimming pool. We have recently had leak issues to the pool at the property to which I have had further investigation done, it was found that due to the incorrect installation to the solar heating pool system that this was the cause of the leak
Response from [Name removed] :
He has told my property manager - Ray Whites North lakes he did not replace the pump and didn't touch the pump, he explained they had nothing to do with the pump which is why he feels he doesn't want to take responsibility for it as he feels this is not his work. I have attached the invoice which he had charged to us
Excellent service. Highly recommended
Thank you Ibrahim! As a family who uses their pool 2-3 times a week, our pool was green and unpleasant. You did a great job cleaning the pool and gave my family and I helpful tips on how to maintain it daily. We will definitely call you again. Great job! Excellent honest service.
Trenton and Nikki Ebner are going to look after our pool, they contacted my husband with 15 minutes of us contacting Jim’s pool care . The next day they both came out to our house and were very professional in their approach. That night we received a quote. Very approachable and knows. Great service.
- Verified customer
Green Pool Recovery
Needed my pool to be fixed after being covered in algae. Aba was great, he rescued our pool and made it crystal clear again in no time. As a newbie to pool maintenance, he explained and showed me how to look after our pool to keep it in pristine condition. Price was also very reasonable.
Punctual,fast,reliable,friendly service,6-7stars of out 5..
Punctual,very fast emergency service and diagnosis of the pool. Needed someone urgently,my usual pool guy was busy,and Swimart extremely unreliable so called in Brett. Price reasonable. Will definitely recommend and use Brett services again.
Questions & Answers
do I still need to check the chlorine & P.H. level myself? or is it enough to leave it to our pool man to check monthly?
If you have a regular service, there wouldn't usually be a need to check the chemistry yourself. The exception would be if there were specific reasons to check, like heavy rainfall, especially if there was run-off from the garden. For your info, there are several other tests that should be carried out during a routine service in addition to chlorine and pH. The basic test should include Chlorine, pH, CNA (or Stabiliser), Total Alkalinity. Additional tests could include Calcium, Copper, Phosphates, as well as salt levels and TDS (Total Dissolved Solids).
Hope this as been helpful.
John - Jim's Pool Care
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