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Jim's Pool Care

Jim's Pool Care

4.9 from 491 reviews · View Statistics
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Reviews

4.9
491 reviews
  • Value for Money
    4.7 (248)
  • Cleaning & Maintenance
    4.9 (213)
  • Customer Service
    4.9 (240)
  • Timeliness
    4.9 (231)
  • Job Satisfaction
    4.9 (214)
  • Rates and Fees
    4.7 (213)
  • Product Quality
    4.8 (209)
  • Return Claim MadeYes (3) · No (257)
  • Warranty Claim MadeYes (4) · No (257)
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Sarah Y.
Sarah Y.Greater Melbourne (Outer), VIC
  • 2 reviews

Punctual, knowledgeable, helpful and fixed the pool filter.

published

Came out urgently, picked up a new skimmer basket on the way, fixed the pump/filter. Great service

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  • Value for Money
  • Cleaning & Maintenance
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Adam
AdamSydney, NSW

Perfect job and honest

published

He came out did the pH on my pool checked it and put the Chemicals required and what he required was done and completed

  • Value for Money
  • Cleaning & Maintenance
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Dianne
DianneSouth East Queensland, QLD
  • Verified

Fabulous Service

published

I urgently needed a pool service for a pool that was being photographed the next day and was put on to Sam (Biggera Waters area) - he came within a couple of hours, was helpful and reasonably priced -- would absolutely recommend tem!

  • Value for Money
  • Cleaning & Maintenance
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Jun
JunSydney, NSW

It is really convenient and efficient

published

It is very easy to make the booking and the technician came and fixed the issue with efficiency. Highly recommend Jim’s pool service.

  • Job Satisfaction
  • Product Quality
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John
JohnSouth East Queensland, QLD
  • 2 reviews

First Class workmanship, Reliable Timing, Reasonable Cost

published

Summer Months but needed repair to filter system after all the rain.

  • Value for Money
  • Cleaning & Maintenance
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Ann
AnnSouth East Queensland, QLD

The guy is the best

published

We needed to have our pool cleaned up and ready for a home open. Paul was amazing thorough knowledgeable and more than happy to help out. He went above and beyond to provide the best service and was amazing. He even called later to make sure everything was going well. Our pool is looking so good now. He has even recommended another franchisee that will service our pool at our new house. After speaking with paul about having our pool look after on a regular basis it will be money well spent.well done we would highly recommend. Best customer service.

  • Value for Money
  • Cleaning & Maintenance
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Doukesa
DoukesaSouth East Queensland, QLD

Professional and easy to deal with

published

We are new pool owners and the service provided has been exceptional. Both services to date have been great leaving us able to have confidence in the upkeep of our pool.

  • Value for Money
  • Cleaning & Maintenance
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Great Service

published

Wade’s service was fantastic. He came the same day I rang, took the pump away to be repaired, dropped it back and cheaper than the quote estimate. Highly recommend him.

  • Value for Money
  • Cleaning & Maintenance
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Mick Rowley
Mick RowleyPerth, WA

I am very satisfied with Garreth

published

The family uses the pool Every day during the summer months plus my dogs Lol during winter family will use it not very often thank you very much have a nice day

  • Value for Money
  • Cleaning & Maintenance
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Jaycee
JayceeSouth East Queensland, QLD

Efficient, professional, knowledgeable

published

Our pool was so green and full of leaves at the bottom. Paul from Jim’s pools was able to come within the first few days of contacting & our pool was blue again & cleaned the same day.

  • Value for Money
  • Cleaning & Maintenance
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Tina
TinaSouth East Queensland, QLD

Excellent

published

On time services, very nice and professional advices , the report is in detail. The tenant was also provided with good advices for keeping the pool clean, and is happy about it

  • Value for Money
  • Cleaning & Maintenance
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GregoryStegman
GregoryStegman South East Queensland, QLD
  • 3 reviews

Prompt and honest

published

I was overseas and due to the stormy weather in Brisbane I had to urgently have the pool monitored and backwashed. My job was completed within 24 hours. Surprisingly the rate was very reasonable.

  • Value for Money
  • Cleaning & Maintenance
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Trustworthy and Reliable Service.

published

Highly recommend. honest and reliable. The pool pump had died, and it was replaced the same day. We had not used Jim’s Pool Care previously, but will certainly be using them for our regular services from now on. Thank you Andrew.

  • Value for Money
  • Cleaning & Maintenance
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Lenny
LennySydney, NSW
  • 3 reviews

Absolutely fantastic!

published
  • Value for Money
  • Cleaning & Maintenance
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Tash
Tash
  • 2 reviews

Great, promt job!

published

Great clean after I neglected my pool for the last few months. Very happy with the service- prompt and thorough. My pool looks great! Customer service was also really good.

  • Value for Money
  • Cleaning & Maintenance
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Questions & Answers

Little Miss K
Little Miss Kasked

Hi
I need to access someone who can connect repla ement half lead wires to my autochlor salt cell. I have the leads.

1 answer
Vladimir M.
Vladimir M.
Gabi
Gabiasked

do I still need to check the chlorine & P.H. level myself? or is it enough to leave it to our pool man to check monthly?

2 answers
John
John
Gabi
Gabi

Thanks, appreciate your reply ! Regards, Gabi

Get an answer from our members

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