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Pool and Spa Warehouse

Reviews

Review distribution

5 star
95
4 star
6
3 star
2
2 star
6
1 star
18

Ronald Truscott

Ronald TruscottFar North Queensland, QLD

The Best online store for pool equipment

published

From Oct to Apr every day, nothing better than hoping in with a favourite drink at sundown Easy to maintain , I get my pool water tested at the local pool equipment store . Although pool chemical prices keep rising so does everything else . So it’s a lot of fun for family and friends

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Pool and Spa Warehouse


Les Bessenyei

Les BessenyeiSydney Surrounds, NSW

Great products at a great price. Very helpful.

published

My first buy was a Saltmate chlorinator and they had the best price going. ordered and delivered on time with no problem. next purchase was a Davey pool filter which, great for me, not so for them, ended up being discontinued. Pool and Spa Warehouse supplied a similar but dearer filter at the same price that I had already paid for. And managed to deliver on time. Brilliant! Cannot recommend them enough. I am a very happy shopper

Value for Money
Product Quality
Return Claim MadeNo

Review collected in partnership with Pool and Spa Warehouse

Mark Berthon

Mark BerthonHunter Region, NSW

5 star service

published

These guys were a big help when I ordered the wrong part. Very helpful and understanding. Quick delivery. No further detail required but I need to make up 30 words

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

Truthforvalue

TruthforvalueSouth East Queensland, QLD

  • 2 reviews

Should have got this years ago

published

Very easy to use and does a fantastic job, scrubs the tiles and cleans better than any creepy Crawley ever did and I don’t need to swim with a giant hose!

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


An AMAZING pool cleaner. Exceptionally quiet & does the job well. Remarkable difference to our old Kreepy. Thanks.

published

Through the hotter weather we use our pool daily & forever having family & friends over to enjoy it as well. The Bullshark has made a wonderful difference to our pool & environment. It has picked up ALL the leaves from our recent windy weather & is SUPER QUIET compared to our old Kreepy. I’m sure the neighbours are happy.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


laurieton

laurietonMid North Coast, NSW

  • 4 reviews
  • 3 likes

Money saving specials and immediare service from a reliable supplieri have always

published

I have always been very satisfied with transactions with pool and spa online. They are very helpful and knowledgeable. They are professional and honest and their service is fast. I ordered a hayward pool vac ultra and that product is far superior to other automatic pool cleaners. I have had my pool for over 40 years and other cleaners dont come close. I can highly recommend pol and spa online

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


Great old fashioned service.

published

Rang regarding a problem with a pool cleaner, filter broken, and was never reall happy with performance.The staff knew exactly what the problem was and were ever so imformative and helpful, they had the improved version of the filter in the mail and I received it in just a few days. I have never seen the pool so clean
Thanks guys, I like professional prompt service and they didnt disappoint.Thank you.

Shipping
Return Claim MadeNo

Review collected in partnership with Pool and Spa Warehouse


Leith Lindsay

Leith LindsaySouth East Queensland, QLD

Great company to deal with

published

We use the pool at least once a day during the warmer months and even have used it during winter. We have a Rebel Cleaner that runs 8 hours a day and keeps the pool pristine.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

Review collected in partnership with Pool and Spa Warehouse

Dianne

DianneNorthern Region, NSW

Excellent Customer Service

published

Easy to use website and good over the phone service with staff. Great range of quality spa products at affordable prices. Friendly staff willing to follow up on enquires promptly

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
See all answers

Review collected in partnership with Pool and Spa Warehouse

Very poor customer service.

published

I wont be using pool and spa warehouse again.. I am very dissapointed with there service. The item I purchased they no longer carry because of its poor quality yet handball me to the supplier so they can charge me for replacing the item. I have spent many hundreds of $$$ with them and they wont get another cent from me..

Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypePool

Sunlily

SunlilySydney Surrounds, NSW

  • 10 reviews
  • 8 likes

Outstanding service.

published

Communication with Pool and Spa Warehouse was prompt and detailed. All of our queries were answered, we were met with no problems. Our item arrived quickly, well packaged and in perfect order. I would have no hesitation in recommending pool and sap warehouse to others.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

Review collected in partnership with Pool and Spa Warehouse


Veroniarocks

VeroniarocksSydney

  • 3 reviews
  • 1 like

Poor service, no communication

published

Placed an order for Pool cleaner parts almost two weeks and still waiting. No communications whatsoever and every time I called they kept saying they would check and no one did or responded. Considering we’re in 21st century where you almost get a next day delivery from most online stores and waiting for an item from China can be quicker, this is really poor. Won’t buy from them again.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

honesty

honestysydney

  • 47 reviews
  • 32 likes

Pool Cover became all too hard.

published
Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Sharon

SharonSydney Surrounds, NSW

  • 2 reviews

Makes cleaning the pool so much easier

published

We use it to clean the pool twice a week and it does a fantastic job. The trolley keeps everything in order and allows us to easily store when not in use.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

Mark

MarkSydney, NSW

Pool Servicing

published

I had a maintenance contract with the Hornsby outlet and due to a change in managing agent for the property the manager cancelled my pool maintenance contract. It was actually cancelled the very same day we moved agent. Very unprofessional. Do not use.....

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers
  • Verified customer

my pool pump from pool & spa far exceeded my expectations

published

I ordered my pool pump through pool and spa warehouse late on a Monday and received it early (7am) on the Friday.great work to all concerned,thank you.

Review collected in partnership with Pool and Spa Warehouse


  • Verified customer

Very happy with the service and prompt delivery the pump is making thing are lot easier for me now a

published

Hard to maintain my pool being on five acres and surrounded by trees constantly shedding leaves. But the larger pump is making it a lot easier.

Review collected in partnership with Pool and Spa Warehouse


  • Verified customer

Great service, advice and delivery!!!!

published

In summer 2 - 3 times a wee. Maybe.
I find it very easy, and my new cleaner has made it easier.

Review collected in partnership with Pool and Spa Warehouse


Janaka

JanakaBrisbnae

  • 2 reviews
  • Verified customer

Zodiac Warranty

published

After buying a Zodiac cell from Pool and spa warehouse, it stooped working under the warranty period. I contacted them, and they said they have lodged a claim with Zodiac but no further details were given. Never heard from them again.


David C

David CBudgewoi, New South Wales

  • 4 reviews
  • 6 likes

Advertise a product online will not supply at the store.

published

Page 1 of 7

Questions & Answers

Simon B.

Simon B.asked

spa covers

No answers

Lou

Louasked

I have a 15 by 3 metre fibreglass lap pool that has small steps at both ends. Would like some suggestions about what brand/ type of robotic pool cleaner would suit?

1 answer
MarjaT
MarjaT

we have only ever used a Zodiac Kreepy Krawly and it has been perfect in keeping the pool clean we have had two in 16 years.


Get an answer from our members and Pool and Spa Warehouse representatives

Details

Pool and Spa Warehouse Physical store

Pool and Spa Warehouse Physical store

2 reviews
Pool and Spa Warehouse Online store

Pool and Spa Warehouse Online store

13 reviews
CategoryPhysical Shops and Pool & Spa ShopsOnline Shops and Pool & Spa Shops

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