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Pool and Spa Warehouse

Reviews

(121)
(6)
(2)
(6)
(25)
  • Value for Money
    4.3 (35)
  • Cleaning & Maintenance
    4.6 (28)
  • Product Quality
    4.6 (34)
  • Return Claim MadeYes (5) · No (38)
  • Shipping
    4.4 (24)
  • Warranty Claim MadeYes (3) · No (40)
  • Purchase Type
    • Pool (30)
    • Servicing (7)
    • Spa (3)
  • Customer Service
    3.5 (2)


Pool cleaner cx 35

published

Great unit does a excellent cleaning job.I would recommend your business to any one desiring a pool cleaner.It cleans better than me doing it manually.Cheers Les have a great day.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Review collected in partnership with Pool and Spa Warehouse


Sandra Pearson-Adams

Sandra Pearson-AdamsMid North Coast, NSW

  • 4 reviews

great service

published

When I needed a new pool vac I researched many on-line stores and chose Pool and Spa Warehouse and their support, advice and service before and after sale was great.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
The Loves

The LovesCentral Queensland, QLD

  • 2 reviews

great Product

published

This saltwater chlorinatorn was easy to install. Worked first time out of the box with no hitches.
Would definitely recommend the product and store and have no hesitation using them again

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

Great Purchase

published

The best price; pool guy quoted much higher price. Very easy transaction and delivery was very quick (48hrs) This company have great communication with follow up contact to ensure all was going well with product. Easy installation and working perfectly

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


Lynne K

Lynne KRichmond-Tweed, NSW

  • 2 reviews

Amazing service

published

Our pool guy quoted a price of $440.00 for replacing the aquasphere pool cleaner plus hoses, Pool and Spa warehouse quoted an online price, delivered, of $301.00. I ordered it, was kept fully informed of how my order was progressing, and it was delivered 2 days later. Amazing service!

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


Megan Francis

Megan FrancisSydney, NSW

  • 2 reviews

They take your money and then give you NO service

published

I purchased $3500 for a Magnapool conversion.
They took my money very easily. The lady advised me facts that were completely inaccurate. The first saleslady told me that my pool would be converted in approximately 4 weeks (because I wasnt draining the pool due to drought). The manager then tried to tell me that it could take 1-2 years but was helpful. I have phoned Magnapool today and got completely different information to what the shop is telling me. Magnapool have said they will get their managers to train them properly. This experience given the money I have outlayed is not acceptable.

Customer Service
Value for Money
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationBlacktown
See all answers

Duckbird

DuckbirdMetropolitan Adelaide, SA

  • 4 reviews

Good Advice, Good Price and quick postage.

published

Quick to offer advice and supply a really good price. I have ordered several items (Robotic pool cleaner and pool test kit). Each time I have not been disappointed in the price, the ease of locating items and the postage delivery time frame. Thanks

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


Very easy process

published

I don't need to use the site often but will pass onto friends who may need pool equipment or parts for their pools. I had a great experience buy my parts.

Return Claim MadeNo

Review collected in partnership with Pool and Spa Warehouse

Stevie V

Stevie VSydney, NSW

What a crackingly good experience!!

published

Fast service at a marvellous price!! The process of product selection, ordering and delivery was so easy ... and extremely fast and economical. As a first time user - will definitely use again!

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

Find somewhere else

published

Order the product online a week later the day it was meant to arrive they emailed to say it was out of stock. When I phoned I couldn’t care zero attitude

Shipping
Warranty Claim MadeNo
Purchase TypeServicing and Spa

BeeCee

BeeCeeAdelaide

  • 13 reviews

Item exactly as described

published

Have bought a few things through Pool & Spa Warehouse. Good products and they always arrive in a timely manner. Will definitely use them again and would recommend them to others.

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool

Review collected in partnership with Pool and Spa Warehouse


Paul

PaulGatton

  • 2 reviews

Great Service

published

First time I have dealt with Pool and Spa Warehouse but it certainly will be the place I will be shopping for my pool supplies from now on. Cannot fault any aspects of the sale.

Value for Money
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Purchase TypePool
See all answers

joe

joeSydney, NSW

do not take equipment to them for repairs.danger danger danger

published

i took pool pump for repairs for a slight leak. picked it up 4 days latter. connect pump back up and water gushing out all over the place. took pump back some one was suppose to have a look at it and call me back no call .i rang nothing has been done to pump if you like come and pick it up. i picked up the pump and got a refund. i have no faith in them to repair anything let alone what is customer service. i do not want to rate this lack of customer service

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
Store Locationkirrawee
See all answers

Geoff   Wallage

Geoff WallageMid North Coast, NSW

rebel pentair cleaner

published

This rebel pentair cleaner does a great job. It doesnt climb walls of my fibreglass pool so doesnt reach the steps and seat areas but works great on the floor area.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

peterquigley

peterquigleySydney, NSW

customer service

published

order on line came damage i had to send back they paid but had to wait until they received pump back told me they will send express with tracking details will come within a few hrs nothing happened ask 3 people to call me no they email making excuses finally received pump no tracking details to complement delivery .2 time had problem ordered clorinator no delivery.suggest if you need pool equipment other suppliers will match price and have better delivery and customer service very dissappointed

Return Claim MadeYes
Warranty Claim MadeNo
Purchase TypePool

Terrible customer service

published
Warranty Claim MadeNo
Purchase TypePool

Zodiac AX10 pool cleaner

published

Excellent customer service with quick delivery very happy with my purchase of a zodiac AX10 cleans all of my fibreglass pool in no time at all. Would recommend pool and spa online warehouse to my colleges.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse

The reviewer stated that an incentive was offered for this review


Carmen W

Carmen WAU

  • 4 reviews

Bargin and does a great job

published

Bought this on recommendation from my son who purchased one and after my very expensive robot cleaner died for the second time in 18 months of purchase. It is light weight only 5kg which makes it very easy to lift out of the pool when it has finished it's cycle. Basket is an ease to clean. It does an excellent job of cleaning the pool just as good as my expensive one that cost almost three times the price. It was easy to order on line and delivery was very quick. Highly recommend it.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


TodesAngst

TodesAngstMetropolitan Adelaide, SA

  • 8 reviews

Large range of products and very competitive (if not market leading) prices.

published

My go to shop for all pool hardware. Great range of products from multiple brands. Exceptional knowledge of all products that they sell and they will steer you to the *right* product for you. Delivery is prompt and the packages are always well packed and secure. Highly recommended.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Review collected in partnership with Pool and Spa Warehouse


Dooze74

Dooze74Victoria

  • 2 reviews
  • 1 like

Avoid

published
Shipping
Return Claim MadeNo
Warranty Claim MadeNo

Page 1 of 8

Questions & Answers

W Bennett

W Bennettasked

My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?

1 answer
Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.


Neville D.

Neville D.asked

Can I order 1 100mic basket for a cx20
Please

2 answers
Stevie V
Stevie V

Hey Neville D ... please direct your enquiry to Pool and Spa Warehouse - I am just a satisfied customer!!

Neville D.
Neville D.

Ok thanks sorry


John S

John Sasked

My zodiac TRI chlorinator is needing cooling fan , what is the cost to replace .

1 answer
joe
joe

I can not answer that but take it to suann at caringbah. 1st class job and price. You will not regret it.


Get an answer from our members and Pool and Spa Warehouse representatives

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