My Hurclon 1.5 hp pool pump needed replacing so I ended up on their website. I wanted another pump the same as mine and I searched the site for a 1.5 hp pump and found their retrofit for Hurclon pump. However, when I received the pump it turned out to be a retro fit, Davey 2.2hp pump. There was no mention of Davey in that section of the website. Had I known I was purchasing a Davey pump I would have bought it elsewhere for $50 less. I emailed them asking for the $50 difference or store credit, but they refused. I have previously purchased products from them, with no issues. Getting customers is the toughest job in retail, when you have one maintaining them should be a priority. Pool and Spa Warehouse failed. Never again.

I use my pool once a week, and being fiberglass the pool is easy to maintain, Now that we have added
a pool cover to stop all the leaves, from our neighbor"s trees, falling into it.
And subsequently, we have the added security now that we can drain the pool whenever we need too
Thanks to Pool and Spa for supplying us with our products.

Purchased several products and always very happy with the products, communication & service, whenever I need anything for my pool I check their website first. My latest purchase a salt chlorinator arrived in less than a week from placing order.

Cleans floor and walls. Fantastic machine. Plug it in and walk away. Come back later and the pool is perfectly clean. No need to do anything but empty the tray and wash it under the tap

Our pool is heavily used over summer but this year was used less so because of the fires and smoke. Being a saltwater fibreglass pool it is very easy to maintain.
The MX 8 pool cleaner is working superbly.

Hayward pool cleaner, delivered within 2 days of order. With dust storms and bushfires the pool had a coating of ash and dust all over the bottom. I installed the pool cleaner in minutes and it had the pool sparkling clean within a couple of hours. This cleaner is amazing.

I needed a part for my pool cleaner. Pool and Spa Warehouse had what I wanted. Good range, good price, good service. It was delivered when expected with tracking advice.

Our pool is used everyday in the hotter months and now after purchasing a MX8 the cleaning is done for you .. it’s way better than a creepy crawly... wish I had done this ages ago

Great unit does a excellent cleaning job.I would recommend your business to any one desiring a pool cleaner.It cleans better than me doing it manually.Cheers Les have a great day.

When I needed a new pool vac I researched many on-line stores and chose Pool and Spa Warehouse and their support, advice and service before and after sale was great.

This saltwater chlorinatorn was easy to install. Worked first time out of the box with no hitches.
Would definitely recommend the product and store and have no hesitation using them again

The best price; pool guy quoted much higher price. Very easy transaction and delivery was very quick (48hrs) This company have great communication with follow up contact to ensure all was going well with product. Easy installation and working perfectly

Our pool guy quoted a price of $440.00 for replacing the aquasphere pool cleaner plus hoses, Pool and Spa warehouse quoted an online price, delivered, of $301.00. I ordered it, was kept fully informed of how my order was progressing, and it was delivered 2 days later. Amazing service!

I purchased $3500 for a Magnapool conversion.
They took my money very easily. The lady advised me facts that were completely inaccurate. The first saleslady told me that my pool would be converted in approximately 4 weeks (because I wasnt draining the pool due to drought). The manager then tried to tell me that it could take 1-2 years but was helpful. I have phoned Magnapool today and got completely different information to what the shop is telling me. Magnapool have said they will get their managers to train them properly. This experience given the money I have outlayed is not acceptable.

Quick to offer advice and supply a really good price. I have ordered several items (Robotic pool cleaner and pool test kit). Each time I have not been disappointed in the price, the ease of locating items and the postage delivery time frame. Thanks

I don't need to use the site often but will pass onto friends who may need pool equipment or parts for their pools. I had a great experience buy my parts.

Fast service at a marvellous price!! The process of product selection, ordering and delivery was so easy ... and extremely fast and economical. As a first time user - will definitely use again!

Order the product online a week later the day it was meant to arrive they emailed to say it was out of stock. When I phoned I couldn’t care zero attitude