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Pool and Spa Warehouse
4.7 from 478 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (315)
  • Cleaning & Maintenance
    4.8 (226)
  • Product Quality
    4.9 (303)
  • Return Claim MadeYes (15) · No (318)
  • Shipping
    4.8 (252)
  • Customer Service
    2.2 (5)
  • Warranty Claim MadeYes (8) · No (310)
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Perfect service.

published

Pool used daily during summer. Maintained with Kreepy Krawly Sprinter cleaner which is a great little machine , never needing assistance in navigating a pool with many corners & easy to maintain in good order..

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

AJ

AJ

  • 2 reviews

Great service and price

published

Bought this pool cleaner to replace a broken one. It does the job really well and although it doesn't do the walls it does go a little way up. Picks up the fine stuff really well which is mostly what we have in our pool. Basic cleaner, can't program or use an app but I'm happy to just press the start button and off it goes. Takes about 3 hours.

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

Nic D.

Nic D.Perth, WA

Genuine product. Quick delivery and good price

published

Ordered Zodiac pool cleaner diaphragm. Much cheaper than local pool shops and it was here in a few days. It was a genuine part and not a cheap clone that was being offered on some sites

Value for Money
Product Quality
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Review collected in partnership with Pool and Spa Warehouse

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Great service

published

Great customer service. Any problems are dealt with promptly. The online shop was easy to use. Will shop with them again and wouldn't hesitate in recommending them for any pool needs.

Value for Money
Product Quality
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Review collected in partnership with Pool and Spa Warehouse

Yvonne Clayton

Yvonne ClaytonNorthern Region, NSW

Great item

published

Very first time I have shopped at PoolAnd Spa Warehouse online will shop there again as the online site is easy to navigate and the item I purchased is what I was delinking for

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

Annie

AnnieCentral, SA

  • 2 reviews
  • 1 like

Fantastic service, informative, and a speedy delivery Very happy with the new 25" Sand Filter

published

We use the pool often in hot weather ... when the grandkids decide to get out . Easiest pool cleaning method ever ..My hubby loves it .. low maintenance. Will definitely shop with this great company again. ✌✌

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

Darren Becker

Darren Becker

  • 5 reviews
  • 1 like

Quote cheap to get you into store

published

I phoned for price and availability, they quoted about $70, but were unsure if parts were in stock.
They asked me to come into the store and look at the manual to confirm parts.
When in store they advised I needed an extra part and the cost was $115.
Seems like an old sales technique to me!

Value for Money
Product Quality
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Nicci Orr

Nicci Orr

  • 2 reviews

Great products lines and website

published

Hammerhead pool cleaner we purchased works well and easy to install. Website was easy to use and products had a good description and reviews available. Will definitely use this site again.

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

con

conMetropolitan Adelaide, SA

  • 2 reviews

happy with outcomes

published

first time order from this company immediately acknowledged receipt of the order and product provided entirely efficient manner will certainly keep in mind next time I require something for the swimming pool

Value for Money
Incentivised ReviewNo
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Review collected in partnership with Pool and Spa Warehouse

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Neal R

Neal RSouth East Queensland, QLD

Finally, a product that controls mustard algae!

published
Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

Ian

IanNorth Queensland, QLD

Can't fault it

published

Bought a quality pool shovel for a few dollars more than one from Bunnings that failed after 4 months. Expect it will last for years. Easy to navigate website, very reasonable pricing. Quality company. Will certainly use again.

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

Russell Deller

Russell DellerSouth East Queensland, QLD

Excellent buying experience!

published

Item was exactly as promoted, delivery was fast, entire experience was spot on!
Highly recommend them.
Have tried 'others' in the past, but they just don't compare to 'Pool & Spa Warehouse'.

Value for Money
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Review collected in partnership with Pool and Spa Warehouse

Great Product, Price and Service

published

First time user, but really impressed with quality of products, great service and speedy delivery. Will definitely use them again in the near future. So easy and convenient to shop online.

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

alimo

alimoEyre Peninsula, SA

  • 2 reviews

Good product

published

use the pool every day during summer, fibreglass and easy to clean. It's 45 years old been painted 3 times. Had 3 x Zodiac tune up kits, this time need engine housing not bad for a 10 yo cleaner used every day.

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

Good Product. As described

published

Chlorinator arrived promptly and was just what I needed. It is pretty much a direct replacement for my old one and hopefully I'll get as many trouble free years out of it. Living in FNQ we get a lot of use from our pool and the environment is pretty harsh, so quality is important, and it's always nice when the price is competitive as it was.

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

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Great service and communication

published

Bought Onga solar pump at great price on their online store. Website easy to navigate with good details about items. Ongoing communication and delivery on time. Will certainly use again.

Value for Money
Shipping
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Review collected in partnership with Pool and Spa Warehouse

HVS68

HVS68South East Queensland, QLD

  • 2 reviews

Good 'ol fashioned service

published

My first order with these Guys and something got broken during shipping. All I had to do was reach out to let them know and a replacement was on the way the same day. Prompt Service with a personal touch... Great work Team.

Value for Money
Incentivised ReviewNo
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Review collected in partnership with Pool and Spa Warehouse

Great product, delivered on time

published

Bought a Zodiac Tri Chlorinator replacement cell, my pool is back sparkling again! Buying online was easy, quick delivery, and the product exactly as described. The price was very competitive too. Thank you!

Incentivised ReviewNo

Review collected in partnership with Pool and Spa Warehouse

Mark Grimes

Mark GrimesSouth East Queensland, QLD

Great website and service

published

The order I place with Pool and Spa warehouse was delivered on time and was exactly what I required. Much better pricing than other similar sites. I would recommend ordering your pool needs from here.

Value for Money
Product Quality
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Review collected in partnership with Pool and Spa Warehouse

Fast and accurate

published

Bought a legacy chlorinator cell from them it was exactly as described fitted perfectly and it so far working like a charm. Cost was very competitive and it arrived quickly.

Value for Money
Cleaning & Maintenance
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Review collected in partnership with Pool and Spa Warehouse

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Questions & Answers

Tracy M.

Tracy M.asked

Online store

Hi,
I have a cx20 pool cleaner it has been great for over a year. I bought it second hand from a friend. I have had it come up with an error flashing with an exclamation mark on the screen. I have had a major medical thing happen so I have no money and can't afford to buy a new one, or pay someone to look at it for me. Can you please help me I am desperate. Maybe what could be the issues. I have pulled it apart as basket out and unscrewed the filter and cleaned that put it back together. It still isn't working. Could you please help me. [contact details removed] my name is Tracy.

No answers
Tony G.

Tony G.asked

Pool and Spa Warehouse

hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976

3 answers
Michele    Wilson
Michele Wilson

I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.

Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Tony, could you call our customer service team on 1300 766 619?

Iris   Innes
Iris Innes

Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.

W Bennett

W Bennettasked

Online store

My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?

1 answer
Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.

Get an answer from our members and Pool and Spa Warehouse representatives

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