??!
1 photo
Best Pool Supplies

Best Pool Supplies

4.9 from 363 reviews · View Statistics

Reviews

4.9

363 reviews
  • Value for Money
    4.9 (253)
  • Cleaning & Maintenance
    4.8 (155)
  • Product Quality
    4.9 (242)
  • Return Claim MadeYes (8) · No (233)
  • Shipping
    4.9 (203)
  • Warranty Claim MadeYes (10) · No (231)
Previous
Next

Reviewer Photos & Videos

  • More
aussie4x4addiction

aussie4x4addictionSouth East Queensland, QLD

  • Verified customer

Best prices in Brisbane. Parts arrived quickly and work well.

published

Best prices in Brisbane. Parts arrived quickly and work well. Have purchased several parts and equipment through best pool supplies and will continue.

Value for Money
Cleaning & Maintenance
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
JSS

JSSMetropolitan Adelaide, SA

  • Verified customer

Very Dodgy Company and NOT Best Prices

published
Value for Money
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Chris Itzerott

Chris ItzerottSouth East Queensland, QLD

  • Verified customer

Pool replacement cartridge

published

Best prices on their products both retail and on the web and fast delivery, would definitely recommend best pool supplies for all your pool needs

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Best Pool Supplies compares to other Pool & Spa Shops

Know better, choose better.

Compare all
  • Verified customer

5 star

published

Great range of products & priced competitively
Easy transaction and fast & correct delivery - very happy with purchase
Would buy from Best Pool Supplies again - 5 stars

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Steven

StevenSydney, NSW

  • 2 reviews
  • Verified customer

Fantastic Service

published

We bought an Onga Hammerhead pool cleaner in the Best Pool Supplies website and cannot fault neither the product or service. They provided us with the best price and it was delivered free of charge within 2 days. Highly recommend ✅✅✅✅✅

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Gus T.

Gus T.South East Queensland, QLD

  • Verified customer

Davey PM250 pool pump

published

Prompt service and cheapest price on net. Free delivery was great also. Have a great range of other pool products also.

Value for Money
Product Quality
Shipping
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Duncan

DuncanSouth East Queensland, QLD

  • Verified customer

Retro fit LED light

published

Product was delivered next day as described. Easy to install and works perfectly. Second product from Best Pool Supplies. Would highly recommend

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Jules S.

Jules S.South East Queensland, QLD

  • Verified customer

Great Price and Service

published

After shopping around, Best Pool Supplies had the best prices for the parts we wanted. Ordering online was quick and easy and the items arrived within a couple of days. No fuss. Also called their customer service for some technical advice and found them friendly and helpful. Highly recommend!

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Bill M.

Bill M.South East Queensland, QLD

  • Verified customer

Pool cleaner parts

published

Aquasphere cleaner parts purchased as old parts worn out.
Ordered Friday; arrived Monday.
Parts fitted easily and functioning like new again.
Excellent service.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Best Pool Supplies compares to other Pool & Spa Shops

Know better, choose better.

Compare all
danowilko74

danowilko74

  • 5 reviews
  • Verified customer

Spot on service.

published

I ordered a new quick hose connector for my pool cleaner, the product was exactly what i ordered and went from Brisbane to Perth overnight, absolutely brilliant, this just goes to show that it doesn't take a month to go from 1 side of the country to the other and is something that other businesses (and the couriers they use) could learn from. Big thumbs up to Best Pool Supplies and Startrack, highly recommended.

Value for Money
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Servicing
See all answers
  • Verified customer

Aquasphere pool Cleaner

published

Had an aquasphere previously and tried some others! Have gone back to one and very happy! Fast delivery too! Great service!

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Geoff C

Geoff CSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

All round GREAT EXPERIENCE

published

Great service, great price, great advice and great delivery time - What more needs to be said!!!

Pool clean within 4 hours of installing the T3 cleaner.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Why didn’t I get this sooner

published

I purchased the SwimSportz Ankle Swim Cord - Swimming Harness from Best Pool Supplies and I can’t believe I didn’t get this sooner. It’s so straight forward to use. Simply attach to the pool fence and put the ankle straps on and start swimming. It’s fantastic.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Sisa Bashar

Sisa BasharSydney, NSW

  • Verified customer

We love our new Creepy Crawly

published

We bought Zodiac G1 suction pool cleaner- Baracuda 2020 Model. After using the manual vacuum for about a year, our pool has never been cleaner with our new Creepy Crawly. It does a very good job and we are very happy with it. The whole ordering process was very easy and it arrived in just 3 days . We will definitely be using Best Pool Supplies again.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Charlie C.

Charlie C.Illawarra, NSW

  • Verified customer

Excellent service

published

After buying an automatic pool cleaner that didn’t work very well in our pool and throwing away the box and packaging, there was no problem in sending it back and getting a different model sent (this time using their advice on what we should use). The new type cleaner now works great. Delivery was also very fast.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Purchase TypePool
See all answers
Pool & Spa Shops

Find out how Best Pool Supplies compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Mike

MikeGreater Melbourne (Outer), VIC

  • Verified customer

Pentair Prowler 920 Robotic Pool Cleaner and Best Pool Supplies Service

published
Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Jon Y.

Jon Y.South East Queensland, QLD

  • Verified customer

Onga Hammerhead

published

Purchased an Onga Hammerhead pool cleaner.
The price was the best value around, delivery was very prompt and the follow up customer service has been impeccable. I highly recommend Best Pool Supplies

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Barney

Barney

  • 2 reviews
  • Verified customer

Waterco Cartridge Filters

published

Purchased cartridge filters for a Waterco Pool Filter. Ordered online and found the price was competitive, the product was shipped to my door by private courier within a few days and left under cover. Received a follow up email from Best Pool Supplies to ensure I had received the goods and that I had no complaints re product or service. Would highly recommend them to others.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Frank

FrankBrisbane

  • 5 reviews
  • 3 likes
  • Verified customer

Price was good, back up and support non-existant, not interested in responding to me until Paypal got involved.

published

Price was good, back up and support for faulty product non-existent and not interested in responding to me until Paypal got involved, and then still refused to adhere to Australian Consumer Law and provide requested refund, Paypal process eventually refunded. Do yourself a favour and buy locally where you will get support, the initial few dollars off is not worth the hassle of the dealing with this arrogant company when the product is faulty in my opinion.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
Rabbit61

Rabbit61Sydney, NSW

  • 7 reviews
  • Verified customer

Best price and service

published

Our pool is used in summer for therapeutic and fun times. We needed to replace our Nature 2 cartridge, it helps to keep our pool clean and helps with cost of chemicals. It introduces chemicals that are not found in other products from my understanding and if anything reduces harmful effects of the others we do need. Well pleased to have replacement, we should see improvement soon.

Value for Money
Cleaning & Maintenance
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Page 1 of 19

Questions & Answers

Kerry Polly

Kerry Pollyasked

Do you stock a replacement temperature probe for ZX 3000 pool heater controller?

1 answer
Best Pool Supplies
Taavi T.Best Pool Supplies

Hi Kerry, Unfortunately we do not stock this item.

Bernice

Berniceasked

I am just about to buy a pool and acc from you and at check out it asked for a prom code, I would really like to have a code so I may get a discount as its over $1000.00 please
Bernice Bush

1 answer
Best Pool Supplies
Taavi T.Best Pool Supplies

Hi, Thank you for your inquiry. We currently have no discount codes running.

Ben

Benasked

Hi,

I have purchased from you guy's a couple of times now and have always been pleased with the service. I have a problem I would like to ask about and thought you might be able to help. I have an old Onga Pentara LSF BR sand filter and the multi valve has finally seen it's last legs (leaking from everywhere and unstoppable) instead of replacing with another sand filter I am thinking of a cartridge filter. I have an Onga Pentara PPP750 pump and 30,000 ltr in ground pool. Would like to ask if the Onga PCF11 - 75 cartridge filter would be suitable for my pool size and pump flow rate or would I be best to go up to the PCF11-100. You currently have these advertised / priced on your site stating free shipping is that Australia wide. Hope you can help with my questions, look forward to your reply. Cheers.

No answers

Get an answer from our members and Best Pool Supplies representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.