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Best Pool Supplies

Best Pool Supplies

4.9 from 238 reviews

Reviews

(226)
(7)
(0)
(2)
(3)
  • Value for Money
    5.0 (143)
  • Cleaning & Maintenance
    4.8 (82)
  • Product Quality
    4.9 (136)
  • Return Claim MadeYes (4) · No (131)
  • Shipping
    4.9 (113)
  • Warranty Claim MadeYes (7) · No (129)
  • Purchase Type
    • Pool (118)
    • Servicing (15)
    • Spa (6)

Reviewer Photos & Videos

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Paul

PaulSydney, NSW

  • 2 reviews
  • Verified customer

Best customer service hands down

published

Bought a bestway pool from this website couple months ago and delivery was quick. Couple weeks ago for some reason the legs gave in during heavy rain and windy weather. Emailed them to see if there is any warranty to replace the damaged legs and there reply was ‘unfortunately it wasn’t warrantable but they’ll contact the manufacturers with my situation and see what they will say’. They replied within a couple days saying the manufacturers agree to replace the legs for free and free delivery. This is what I call customer service. Not there problem but they go out of their way to see if they can still help and they did. Thank you to Nick and bestway pools for all your help.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
See all answers

Lou fab

Lou fabIllawarra, NSW

  • 20 reviews
  • Verified customer

Great products quick delivery

published

Great products very quick delivery
Think long lasting skimmer socks catch all the leaves ect before the filter
Value pool block clarifier helps clear the water work great will buy again

Value for Money
Product Quality
Shipping
Warranty Claim MadeNo
Purchase TypePool
See all answers
Ross M.

Ross M.Sydney, NSW

  • Verified customer

Value for money

published

Just purchased a Silensor Pool Pump from Best Pool Supplies. They had the best price by far and the closer was free delivery. Sales staff are very polite making me a happy customer. This new pump makes pool maintenance much easier.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Purchase TypePool
See all answers
Carty1969

Carty1969Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great product (Zodiac Baracuda Diaphragms), great service!

published

BPS never fails to provide great service and quality parts, the Zodiac Baracuda Diaphragms arrived promptly and in excellent condition. Best Pool Supplies have competitive pricing and excellent pre and post sale communication.

Value for Money
Product Quality
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


  • Verified customer

Great price, delivery, service.

published

I use my pool almost daily. Hard to maintain in summer due to water temp.
New chorinator cell was well priced. Delivery was faster than I could possibly have hoped for and communication was great.

Cleaning & Maintenance
Value for Money
Shipping
Return Claim MadeNo
Purchase TypePool
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The reviewer stated that an incentive was offered for this review


  • Verified customer

Brilliant Supplier, great communication

published

Brilliant Supplier. Superfast delivery. Goods provided as described. MX8 tune up kit works like a charm. Supplier gave Great communication from purchase through to delivery and follow up. Thoroughly recommend this supplier.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Joanna

JoannaNorth Queensland, QLD

  • 2 reviews
  • Verified customer

Competitive pricing!

published

Very fast turn around and competitive pricing. I love the free gift supplied with my cartridge filter...so much I bought another! The follow up service is great, I received an email querying if I had received my order and was I happy with the product.

The reviewer stated that an incentive was offered for this review


Mitch

MitchHunter Region, NSW

  • 2 reviews
  • Verified customer

Great Value, Fast Service

published

Purchased a new pump and pressure gauge as our old pump was struggling. Replacement was easy and the improvement in our pool cleaner was amazing. Great price and super quick delivery.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

The reviewer stated that an incentive was offered for this review

Frank

Frank

  • 2 reviews
  • Verified customer

Excellent service

published

Great price compared to competitors. Fast next day dispatch. Quick and free delivery. Item as described. Quality seems reasonable. Generic but fits well on Zodiac pool vacuum. Great follow up.

The reviewer stated that an incentive was offered for this review

Simon Robert Harris

Simon Robert HarrisSouth East Queensland, QLD

  • Verified customer

Great prices, friendly staff and quick deliveries

published

I've bought so far, pool chemicals, a chlorinator and a filter cartridge. I'm very happy with all the products. I won't buy anything now from my local stores...for instance my local wanted $55 approx for 1litre of Starver/Phosphate Remover and at Best Pool Supplies I can get 2.5litres for $39. The monies better in my pocket!

Cleaning & Maintenance
Value for Money
Product Quality
Warranty Claim MadeNo
Purchase TypePool
See all answers

Martind

MartindQueensland

  • 2 reviews
  • Verified customer

Best pool supplies are “THE BEST”

published

Purchased a salt chlorinator cell from BPS... the name says it all BEST pool supplier I’ve ever dealt with. Cell works like a dream. Staff are the best. Price is good... don’t bother going anywhere else... these guys are good !!! Products are top quality & service is world class!!

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

dania

daniaSouth East Queensland, QLD

  • Verified customer

great customer service - very knowledgeable and courteous -

published

prompt postage times. Bought a new Chlorinator - works well and easy to install. Old auto chlor died and we replaced it with a retro chlor. also bought 3 diaphragms for the barracuda. Thank you!

Shipping
Warranty Claim MadeNo
Purchase TypePool

  • Verified customer

Great customer service

published

Great customer service and price on my replacement pool pump. Made sure the courier received my delivery instructions and followed up to verify my order had been delivered. If you need something for your pool make sure you check out Best Pool Supplies

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

The reviewer stated that an incentive was offered for this review


  • Verified customer

Happy with service

published

I have just received a Zodiac El1 / El-1 / D25 Chlorinator Cell. We ordered a replacement cell through our local pool shop, after being messed around for over 4 weeks, I decided to look elsewhere. Best pool supplies delivered this cell in 2 days - quicker than expected, couldn't be happier with their service

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Bill T

Bill TSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Zodiac pool cleaner parts

published

I ordered Zodiac G2 parts and I purchased from Best Pool Supplies because their price was most competitive. Their service was exceptional and I received my parts within three days. I highly recommend them to everyone considering to order pool parts or supplies.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

James C

James CSydney, NSW

  • Verified customer

Good vale for money

published

Ordered a Zodiac MX6 with Cyclonic Leaf Catcher bundle. Great customer service and good value for money compare with other pool suppliers. Will definitely order again in the near future.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Lynnie

LynnieSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Good product

published

With the steamy summer weather it’s lovely to have the quick dip in the pool, which is working perfectly, thanks to this great product.
Certainly will be buying from this company again

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Jeff

JeffSouth East Queensland, QLD

  • Verified customer

Fantastic service

published

Have purchased many items from this company over many years and the advice, service, quality products, prompt delivery and very competitive prices has always ensured my repeat business. Always recommend this company to my friends

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Georges

GeorgesSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Value for money compared to other suppliers

published

Pool is used twice a week and is maintained using a creepy crawly. Occasionally, owner sweeps the bottom of the pool in areas not reached by the creepy crawly. Pump recently purchased operates for 6 hours per day

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

The reviewer stated that an incentive was offered for this review


Adam S.

Adam S.South East Queensland, QLD

  • Verified customer

Everything as promised

published

Ordered Zodiac E3 VS pump to replace an existing single speed pump. I live interstate but i choose best pool supplies as their price was sharp and their reviews looked good. After talking to Best Pool Supplies over the phone they suggested a pump that would fit our needs. Pump was delivered on time and install was easy. No complaints at all.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Purchase TypePool
See all answers

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Questions & Answers

Bernice

Berniceasked

I am just about to buy a pool and acc from you and at check out it asked for a prom code, I would really like to have a code so I may get a discount as its over $1000.00 please
Bernice Bush

1 answer
Best Pool Supplies
Taavi T.Best Pool Supplies

Hi, Thank you for your inquiry. We currently have no discount codes running.


Ben

Benasked

Hi,

I have purchased from you guy's a couple of times now and have always been pleased with the service. I have a problem I would like to ask about and thought you might be able to help. I have an old Onga Pentara LSF BR sand filter and the multi valve has finally seen it's last legs (leaking from everywhere and unstoppable) instead of replacing with another sand filter I am thinking of a cartridge filter. I have an Onga Pentara PPP750 pump and 30,000 ltr in ground pool. Would like to ask if the Onga PCF11 - 75 cartridge filter would be suitable for my pool size and pump flow rate or would I be best to go up to the PCF11-100. You currently have these advertised / priced on your site stating free shipping is that Australia wide. Hope you can help with my questions, look forward to your reply. Cheers.

No answers

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