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Best Pool Supplies

Best Pool Supplies

4.9 from 193 reviews

Reviews

Review distribution

5 star
184
4 star
5
3 star
0
2 star
1
1 star
3

  • Verified customer

Great company!

published

I received my chlorine in 2 days, with very good communication of delivery date. Saved me lugging 10 kg of chlorine home from the local shop. And it was free delivery! Great price and friendly follow-up. I will definitely be buying from them again!

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Richard Geraghty

Richard GeraghtySouth East Queensland, QLD

  • Verified customer

Best Pool Supplies - Zodiac Titan Pool Pump

published

Excellent service. Product delivered within 3 working days. Awesome! Also offered installation advice if needed. It was not but valued the option. Online site very easy to navigate and would definitely recommend this company for pool accessories.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Karl S.

Karl S.Sydney, NSW

  • Verified customer

Excellent product, service and delivery!! Cannot fault at all

published

Have dealt with these folks for a while now, product is always as described and excellent, great price and not to be beaten plus rapid delivery always ahead of estimate and within a few days for me. Yes, I'll be back!
Karl

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Terry T

Terry TSydney Surrounds, NSW

  • 3 reviews
  • Verified customer

Good prices. Good polite support.

published

I bought a pool cleaner from these guys a few weeks ago. Very quick service & great price. I couldn't figure out the connections to my in line leaf catcher & when I spoke to Best Pool Supplies they realised that they had forgotten to add a couple of connectors. They were very apologetic & got them to me in 2 days. Would recommend & they were actually recommended to me from my brother in law too.

Value for Money
Cleaning & Maintenance
Product Quality
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Grumpa

GrumpaMetropolitan Adelaide, SA

  • 5 reviews
  • Verified customer

Great customer service

published

Moved into a house that had a Spa. Never had one before so looked on-line for advice and chemicals. Best Pool Supplies came up with the info I needed and the chemicals at a very reasonable price. But their delivery is exceptional! A little over 24 hours after ordering the chemicals had arrived! When you are on to a good thing why look elsewhere?

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
See all answers

The reviewer stated that an incentive was offered for this review


Wade G.

Wade G.North Western Region, NSW

  • Verified customer

Excellent customer service and support.

published

Every day throughout the warmer months. The pool is easy to maintain and easier now that I have a new pool cleaner and supported by best pool supplies with quick and easy online shopping and delivery

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


  • Verified customer

They have fabulous customer service. Easy , quick delivery as promised- even followed up to see if it arrived safely.

published

I bought an inflatable paddle board to be used in a lake. It will be used a few times a month by all the family.
Great product, we are very happy

Value for Money
Product Quality
Shipping
Warranty Claim MadeNo
See all answers

John Loukaitis

John LoukaitisSydney, NSW

  • 2 reviews
  • Verified customer

Great customer service

published

Ordered a part for my pool cleaner and it arrived quickly and with minimal effort.

Very good customer service and would recommend Best Poll supplies to my relative sand friends who need to purchase for their pool

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Servicing
See all answers
  • Verified customer

Very happy customer

published

Always happy with service, product and value. Have bought numerous products from Best Pool Supplies and this time I bought an Onga Pool Pump. Very happy with price and speedy delivery. Pump works great.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Jamie Sceney

Jamie SceneySouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Fantastic service from start to finish.

published

Excellent service and communication from start to finish. Product turned up exactly as advised and in perfect condition. I would highly recommend Beat Pool Supplies and will definitely use them again.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Jennie F.

Jennie F.Greater Melbourne (Outer), VIC

  • Verified customer

Fantastic product and service

published

I purchased the product online after a lot of research. I have been using the cordless robotic cleaner now for a few weeks and it works as advertised. It saves so much time and effort. The customer service was also 1st rate. This is a business others should look to when wanting too see the best.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


Laurie

LaurieSydney, NSW

  • Verified customer

Good quality arrived on time good price. Laurie

published

Weekly /daily depends on the weather.
Fairly pH often goes high. sand filter only just adequate. barracuda used most days tai keep pool clean. leaves a problem in windy weather.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


  • Verified customer

Excellent Customer Service

published

great service, knowledge and range of products at a competitive price. Delivery was second to none from ordering to delivery was exceptional. You wont find a better pool shop with attention to detail. Great work team keep it up.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

Puvanan Thuraisamy

Puvanan ThuraisamySydney Surrounds, NSW

  • Verified customer

Great Product and service

published

Have used them quite abit. Always great service and good customer follow ups. Their website is easy to navigate and they keep you informed on delivery. Recommended and will use them again.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Far better than I thought

published

Our hoses had seen better days and four needed to be replaced immediately. I found I could buy 10 for approximately the same price as 6 from the local pool shop. The whole ordering process was efficient from start to a very fast delivery. Would definitely use again.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

David E.

David E.Greater Melbourne (Outer), VIC

  • Verified customer

Amazing service, great advice and super fast delivery.

published

They returned my call on a Sunday, gave me honest advice and I received the item on Tuesday.. Bloody fantastic. Everything was exactly as described. Thank you. Highly recommended to anyone with a pool.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
See all answers

Colin B.

Colin B.South East Queensland, QLD

  • Verified customer

Great products, at competitive prices, delivered fast.

published

We have a Bestway pool that only comes out in summer. This is the second season we have had it and this year we added a filter and replacement cartridges. The quality and service is great and would highly recommend.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Servicing
See all answers

The reviewer stated that an incentive was offered for this review


Philip Y.

Philip Y.Wide Bay-Burnett, QLD

  • Verified customer

Great warranty service

published

We purchased a Davey Acid Dosing pump from best pools in february 2019.
It began to give bad readings about 10 months later.
When I contacted Best Pools that immediately put in a warranty claim to Davey and asked me to send the pump and probe to Davey.
Davey checked it out and found a faulty probe. This they replaced and mailed the pump back.
All up, including mailing time ,the pump was back and operating in 2 weeks.
I was very impressed by how quickly everything happened with no hassle.

Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool

MartinX

MartinXSouth East Queensland, QLD

  • Verified customer

Good product and service. Good follow up.

published
Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


  • Verified customer

Pool pump

published

This pool pump is for a business and needed urgently. This company was a pleasure to deal with, not only did they communicate, which is so rare these days, but the delivery was prompt. Thanks guys.

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Bernice

Berniceasked

I am just about to buy a pool and acc from you and at check out it asked for a prom code, I would really like to have a code so I may get a discount as its over $1000.00 please
Bernice Bush

1 answer
Best Pool Supplies
Taavi T.Best Pool Supplies

Hi, Thank you for your inquiry. We currently have no discount codes running.


Ben

Benasked

Hi,

I have purchased from you guy's a couple of times now and have always been pleased with the service. I have a problem I would like to ask about and thought you might be able to help. I have an old Onga Pentara LSF BR sand filter and the multi valve has finally seen it's last legs (leaking from everywhere and unstoppable) instead of replacing with another sand filter I am thinking of a cartridge filter. I have an Onga Pentara PPP750 pump and 30,000 ltr in ground pool. Would like to ask if the Onga PCF11 - 75 cartridge filter would be suitable for my pool size and pump flow rate or would I be best to go up to the PCF11-100. You currently have these advertised / priced on your site stating free shipping is that Australia wide. Hope you can help with my questions, look forward to your reply. Cheers.

No answers

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