Best Pool & Spa Shops

Amazing products very affordable and reliable. Fast shipping. Received it the next day and didn't even pay for shipping! Show details

Mid salt cell perfect replacement for oem part . Works perfect delivery was fast will recommend to all my friends . Top Service well done guys Show details

Paul was super helpful and patient - he got our pool sparkling again and took the time to show my daughter and I how to maintain it. Highly recommend. Friendly, easy to deal with and prompt responses Show details

Excellent customer service and very knowledgeable on the products which they sell. Will definitely be a regular customer. Show details

We recently bought a Cyclone Tempest Plus, and we’re really happy with our purchase. A big part of that is thanks to Ally. She was friendly,… Read more

knowledgeable and genuinely helpful from our first conversation, and it was because of her service that we decided to buy a spa at all. She took the time to answer our questions and made the whole process easy.

We did have a small teething issue: a minor leak caused during transport. The team was professional about it and had someone out to repair it straight away, which gave us a lot of confidence in the company’s after-sales support.

We love the look and feel of the unit. One feature we especially appreciate is being able to schedule the heating and filtration to run during the day, so it doesn’t drain our solar battery. That’s a real bonus for us.

Thank you to Ally and the whole team. We’d happily recommend them to anyone considering a spa.

Factory Pools Perth did a fantastic job in delivering our Pool on time, zero hassels, excellent communication, great product, would highly recommend to others. Show details

We have been using cordless Madimack robot for around 6 years. We love the robot; it cleans the pool like a dream- we have a lot of trees around—it… Read more

cleans everything up! Any issue we’ve ever had (not many) is immediately attended to after one email. Great service, great company to deal with. If it was self cleaning and self charging would be the perfect cleaner!

Terrible. As soon as the money was paid, the care factor stopped & impossible to reach them or hear back, & then they dont turn up. Repeatedly. I… Read more

bought a spa seat that didn't work. It took years for it to be fixed. The cheapest, flimsiest, most low rate equipment was installed. The chlorinator failed, & after months, if not years of asking, it was replaced under warranty with a smaller one than the one that I paid for & what is on the contract, was told it would be replaced, it wasn't.. The filter lid was always way too tight & impossible for me to remove, later established that it was wrong, ..when the cartridge filter ruptured & I had to buy a whole new one. I've been told I should never have been sold that filter for my pool... My pool nearly always going green. Pool guy after pool guy, & thousands of dollars in servicing & trying to fix it, they have told me that incorrect & inadequate equipment was installed for the site & size of pool & insufficient pump size, & the whole $70 000. pool is a big problem. Now out of warranty. Five years later, I have a big black hole full of water that we can't use & noone knows how to fix. Big disappointing waste of money. Do not use this company.

My Experience with Narellan Pools Macarthur To anyone considering building a swimming pool with Narellan Pools Macarthur, I strongly recommend doing… Read more

your research and carefully considering your options before proceeding.

Although I have never personally built a swimming pool, I have many years of experience in the building industry and a sound understanding of construction methods, workmanship and building practices.

The excavation work commenced in pouring rain, apparently at the direction of Narellan Pools Macarthur. Apart from having to deal with mud being tracked onto my driveway and the road on a daily basis, what should have been a two-day process ended up taking a week to complete.

The next stage involved craning the fibreglass pool into the excavated hole. A 90-tonne crane was brought onto the site to lift the pool into position, despite the excavated hole having approximately four inches of mud covering the bottom of the prepared sub-base. I arrived home just in time to raise concerns about the ground conditions before the pool was lowered into the hole. I was extremely concerned that the pool was being installed on an unsuitable and poorly prepared base.

It took another week to clean the mud out of the excavated hole. Without going into every detail, I then had to witness what I considered to be extremely poor workmanship in the construction of the concrete structure encasing the fibreglass pool, particularly in relation to the steel reinforcement, formwork and concrete placement. In all my years of experience in the building industry, I have never seen such poor workmanship.

Despite these issues, I paid Narellan Pools Macarthur in full. The finished pool is not parallel to the house, and the waterline is not level. By that stage, I was simply relieved to have the project completed.

Unfortunately, the problems did not end there.

I had long suspected that the plumbing beneath the pool was leaking. When I eventually engaged a pool renovation company, the leak was confirmed.

I contacted the Narellan Pools Macarthur franchise in the hope that they would take an interest in investigating and resolving the problem. However, despite months of emails, the assistance I received was extremely disappointing. The response amounted to an email advising that a plumber would be sent to inspect the issue, but meaningful assistance never eventuated.

Eventually, I decided to arrange the necessary repairs myself. During the investigation, two leaks were discovered beneath the concrete. I had no option but to demolish the surrounding concrete to access and repair the problem. The repairs cost approximately $18,000.

I will never recover that money, and the experience has been both financially and personally disappointing.

I would, however, like to warn anyone considering building with Narellan Pools Macarthur to be fully aware of my experience before making their decision.

To be clear, my comments relate specifically to my experience with the Narellan Pools Macarthur franchise. I am not suggesting that other Narellan Pools franchises operate in the same way. However, I would also caution customers against assuming that the Narellan Pools head office will necessarily provide assistance when problems arise.

Building a swimming pool is a significant financial investment. Customers deserve quality workmanship, proper project management, accountability and reliable after-sales support.

Unfortunately, based on my experience, I cannot recommend Narellan Pools Macarthur and their Head Office Team

Good luck with your pool. It's not as simple as you might think.

Excellent start to finish. Pool is amazing. BRP had good communication and support along the way Show details

We love our swim spa . Fiona has gone out of her way to help us . If you want great communication from staff that care this company won’t let you down . Show details

This is my second experience in dealing with Steve. He is my go-to person, always available with useful advice and I go back to him because of… Read more

reliability. I bought a replacement chrorinator cell - competitively priced and next day delivery. Many thanks

Slimy business tactics – Paid them nearly $7k up front for a pool that was never delivered! Promised that no council approval required. Spent 3 years trying to get approval… Read more

all the while not offering any resolution or refund all the while charging me weekly storage fees! Slimy business tactics! Never would recommend using them!

Great pool great service value for money. In floor cleaning a time saver Show details

I had to replace an existing pool solar heating set up. Relatively easy for me to install (pool shop wouldn’t do it), great advice, great service and all parts fitted together well. Show details

We love our new pool!! Guy and Brendan were great especially around some troubleshooting required on dig day!! The whole process was easy to follow… Read more

and knowing each step along the way was helpful to keep the kids engaged. It is already the favourite 'room' in the house, can't wait for summer holidays. QFPS are experts in their field and we would recommend them to anyone.

The assistance and punctuality from sales to installation was terrific. It looks amazing. Delivery was simple. The team that put the cover lift on were tremendous. Thank you so much Show details

New outdoor blinds replaced in rear outdoor area. Great quality and lovely company to deal with. Highly recommend. Show details

We are putting the final touches on our Blue Haven oasis, we love our new pool, special thanks to Ricardo, Fouad, Adam, Zee, James & Remonda leading… Read more

the team. It was a tricky site as will be shown in the before & after photos coming soon. Blue Haven Pools highly recommended.

Horrible experience from the beginning. Unprofessional, dishonest, terrible. Claimed to help when issues occured but nothing transpired. AVOID!!!!!! Show details

Our Bronzer Pool is the envy of all our friends and we are so happy we went with this system. With a little learning how to get the best from the set… Read more

up our pool is permanently crystal clear, and the swimming experience is brilliant, no chlorine smell, no destroying swimming costumes, no salty skin, no red eyes, it's 100% pleasure to swim in. The service from Bionizer is brilliant as well. As I learnt the system set up any questions I had Bionizer staff were quick and helpful. Such a pleasure to have a company with a quality product backed up with perfect after sale service. Thanks, We Love our Bionizer pool!

We have recently had a pool installed and from the outset, the service, ongoing communication from Nick, Myles and Bill has been extremely… Read more

professional. They also referred us onto the relevant trades to complete the necessary work and everything looks amazing. Will definitely refer business to this Company. Great work everyone

Coming upto our second summer in our pool and its just as perfect as the day it was installed. We went through the Slacks Creek branch had a great experience from the get go. Would definitely recommend the team there. Show details

Beware the warranty means nothing, they will just tell you that you voided the warranty Show details

100% recommended! I've purchased many of their products over the years from local retailers and never had any issues. And when I finally had a faulty… Read more

product, it happened to be an online purchase directly with Sunnylife. I'm happy to report that the team were extremely friendly and immediately dispatched a replacement. Great products and even better customer service.

Alpine spas Marsden Park were recommended to me with good reason, from the 1st meeting with Shiv it was a pleasant experience, no pressure good price… Read more

and most of all top quality. I’m sure we will have many years of pleasure from our Navada-Luxury spa pool. Thanks Shiv. Regards Wayne

Not only are they the best Pool company in Sydney but they’re always willing to help if any problems arise after several years on from when our pool was installed… Justin and Renae are the ultimate professionals and I would recommend them to anyone… Show details

To everyone that was involved from the initial sit down and plan to finish product was awesome wil be definitely recommending to friends and family the finish product looks amazing we still have much to do and will updated later as it is done Show details

Wade What a great result ! I can't recommend your products enough. And your customer service is excellent. I filled the pool and put the calcium… Read more

remover in Sept 13th. Drained to below the waterline Oct. 2nd. and then used 1200 grit W/D on the fiberglass above the waterline.(all the way round) Then re-sealed the gap between pool and coping with pool silicone (all the way round). After the silicone cured, I used Meguiar's Premium Marine Wax above the waterline with a final buff with electric drill and lambswool pad. Then refilled to above the waterline ! Could not be happier...but it was a big job. Thank you for your help....I'll send some photos... feel free to use them as a recommendation for your products. Rgds. Mark Krahe

Fantastic customer service helping me find a product suitable to my needs. Even going to the effort of calling me to discuss a better option.