Review your last buy on ProductReview.com.au
Just Spas

Just Spas

 Verified
Just Spas
4.7

433 reviews

Positive vs Negative
91%9%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Warranty Claim MadeYes · No
Value for Money
4.6
Cleaning & Maintenance
4.6
433 reviews
5 glenn a.  · Absolutely love our spa great service ,no problems, great back up help a big thanks to Neil and crew.
5 Kelli  · Fab service and fab spa we love it thank you just spas west Gosford
5 Mel B  · Easy to deal with through the process. I would recommend if they are looking for a spa.
5 Loraine  · Love our spa!!!! Service was amazing through John and follow up through Michelle.
5 dave  · Ian and the team took care of us. We love our Swimspa.
5 Michael Smith  · The staff at Just Spas Penrith have been very helpful throughout the buying process. They are knowledgeable and keen to help. Their communication is very good.
  • Thumbnail
  • Thumbnail
  • Thumbnail
Randall M.
Randall M.SA
  Verified

Outstanding service from showroom visit and knowledge. Then when we order the spa over the phone few months later service was still the same. Then regular update on the the production of spa and helping to arrange delivery. Then follow up after delivery to make sure all is working and set up correctly. Highly recommend Just Spa Adelaide great team and service Show details

Ask the reviewer
  • Thumbnail
Glenn C.
Glenn C.NSW
  Verified

We are loving our spa such an amazing way to spend the afternoon, letting all the stress melt away. No problem at all installing it and super easy to run. Just spas provided exceptional service and we highly recommend them Show details ·  1

Ask the reviewer
  • Thumbnail
  • Thumbnail
Ted D
Ted DSA2 posts
  Verified

We purchased our Monsoon Spa from Just Spas Adelaide after visiting a number of other companies, we were impressed by the value of the features on offer. We also felt comfortable with the Salesperson John's explaination of the features, aftersales service and parts availability. We did have a small leak, which probably occured during transport… Read more ·  1

which was easily rectified under warranty. Had a discussion with the repair guy about the quality of these spas, he said it was a good quality mid value spa, which is exactly what we were aiming for. We also had a couple of follow up calls from Michelle regarding if we had any questions or issues, and number of emails with extra maintenance and usage information. Now that we have had the spa for a few months, we can say that we are very happy with the build quality and after sales service from John and his team at Just Spas Adelaide. Highly recommend them if you are looking for a great spa.

Reviews with attachments

  • Thumbnail
  • Thumbnail
Doug
DougVIC
  Fair Incentive Verified

Just brilliant. So no more to say other than get one Show details ·  1

  • Thumbnail
Leo D
Leo DNSW
 

Excellent experience with the team from Just Spas. Staff are super friendly and helpful and made our purchase a breeze. Highly recommend. Show details ·  1

  • Thumbnail
Tim Rolleston
Tim RollestonVIC2 posts
  Fair Incentive Verified

Amazing experience – The purchase of my swim spa was an amazing experience. Aimee, the sales lady was awesome. She knew her product. She was extremely warm and welcoming an absolute professional Show details

  • Thumbnail
David S.
David S.SA
 

Good to work with, spa arrived on time. Very happy with our purchase Show details ·  1

  • Thumbnail
  • Thumbnail
Ian Knowles
Ian KnowlesNSW2 posts
  Fair Incentive Verified

We Purchased a spa from the Gosford store. Ian was very responsive and a great person to deal with. I would highly recommend him and Just Spas. He was good at coordinating the crane and the delivery of the spa. Show details ·  1

  • Thumbnail
  • Thumbnail
Cameron H.
Cameron H.NSW
 

Very happy with our new spa...so glad we decided to get one Show details ·  1

  • Thumbnail
bodgit
bodgitSA7 posts
 

Love our spa - just waiting to finish off a few bits and pieces and then our home oasis along with the sauna will be complete. Just Spas Adelaide have been excellent and more than accommodating. When buying the spa very informative and professional and customer service was very good too ☺️ Show details ·  1

  • Thumbnail
Nadine
NadineNSW
  Fair Incentive Verified

We purchased a Cyclone Tornado from Ian at Just Spas Gosford. Ian was amazing to deal with, he was knowledgeable and kept us up to date through the whole process. Even after the spa was delivered, Ian was more than happy to answer any questions we had or provide advice/tips on how to use/maintain the spa. Show details ·  1

  • Thumbnail
Robyn Heath
Robyn HeathSA
  Fair Incentive

Just spar has been great delivery on time we love our spa  Show details ·  1

Pool & Spa Shops

Find out how Just Spas compares to other Pool & Spa Shops

Know better, choose better.

Compare all
  • Thumbnail
  • Thumbnail
Simon
SimonVIC2 posts
  Verified

Getting a spa is compex and a significant investment. I did the research and looked at quite a few places and spa models and chose Ian and the team at JustSpas for my Spa project. The Typhoon has exceeded all my expectations and delighted my friends who have noted the quality manufacturing and a great spa experience. My install was complex… Read more ·  1

because of my location, but the Just Spa’s team made it all possible and the delivery went without a hitch. They were great to work with and I have no hesitation in recommending Just Spas who will provide good advice, no pressure and deliver excellent value from a quality Australian made Spa.

  • Thumbnail
Brad Beecroft
Brad BeecroftNSW
  Fair Incentive

Gday in 2022 we purchased a Cyclone Monsoon spa from just spas in Penrith so we have had this spa for a few yrs now and we couldn’t be happier with the product. We have continued to buy chemicals and products form the team at Just Spas Penrith and the service and advice is 10 out of 10. Thanks Brad Show details ·  1

  • Thumbnail
Gendy's F.
Gendy's F.
  Fair Incentive

Super happy with our purchase! We got the Cyclon Plus with two pumps, and it’s so relaxing. The whole team was awesome, such a chill experience. Aimee was really friendly and made everything super easy. Definitely recommend! Show reply

  • Thumbnail
Tim F.
Tim F.
 

I highly recommend Just Spas Hallam the swim bar is fantastic. Iiona and Aimee were absolutely amazing. What more can I say? We needed to make a minor change to our order due to a council requirement and they handed it within the hour. They’re extensive knowledge was extremely helpful throughout the process. We are very happy with our experience and are thoroughly enjoying the swim spa, thank you. Show reply

  • Thumbnail
  • Thumbnail
  • Thumbnail
Troyboy
TroyboyNSW
  Fair Incentive

Awesome product and service from Just Spas at Penrith. We went with the Cyclone Tornado spa and Cathy went above and beyond to help us pick the right spa for us. She is very knowledgeable about her products and her professionalism is second to none. Have owned our spa now for over 6 months and i use it every day without any issues. So if your… Read more ·  1

looking for a great spa go see the team at Just Spas Penrith and they will happily put you in the right direction.

  • Thumbnail
  • Thumbnail
Matthew Redman
Matthew Redman
  Fair Incentive Verified

Love our spa we have been using everyday thanks Just Spas West Gosford Show details ·  1

Latest follow-ups

  • Thumbnail
Shell
Shell2 posts
 

So happy with the decision of a swim spa over a pool. Nice to swim at night in a warm pool and relax or drop the degrees fo day before and have a swim in cooler water. The best of both world. Took me a while to get the understanding of chemicals but Just Spas were always ready to help and support if needed. Show details ·  1

 Follow-up  · Doesn’t take up too much room ours is 4.5mx2.3m. The lights don’t affect your swimming ability. I found it not too hard to maintain the temperature just need to adjust the day before for the right settings. The cover is amazing and a must as they maintain the heat.

  • Thumbnail
  • Thumbnail
  • +1Thumbnail
Ray
RaySA2 posts
 

We recently purchased a Leisurerite swim spa from Just Spas Adelaide and the entire experience was fantastic from start to finish. The team were knowledgeable, patient, and genuinely helpful, taking the time to answer all of our questions and guide… Read more ·  1

us through the options without any pressure. The quality of the swim spa is outstanding and it has already made such a difference to our home lifestyle. Delivery and installation were smooth and well organised, and the after-sales support has been reassuring and professional. It’s clear the staff at Just Spas Adelaide take pride in what they do and truly care about their customers. We couldn’t be happier with our purchase and would highly recommend Just Spas Adelaide to anyone considering a swim spa or spa.

 Follow-up  · We are still extremely happy with our purchase. The staff at Just Spas Gepps Cross have been very helpful and happy to answer our follow up questions about the swim spa. I get the most use from the spa section whilst my partner uses the swim section regularly. The swim spa is a great way to cool down on a hot day and the spa a great way to relax… Read more

  • Thumbnail
Kimberley C.
Kimberley C.
 

We were very happy with the company just spas and the wonderful staff. Lovely Aimee went above and beyond to help us out, and nothing was any trouble at all. We would definitely recommend just bars to anyone. Show details ·  1

 Follow-up  · Yes, the installation was straightforward and very smooth, Aimee’s Support along the way really made things run smoothly. The spa seems to be running well, but haven’t had the chance to use it properly yet daughter loved swimming in the pool yesterday.

Pool & Spa Shops

Find out how Just Spas compares to other Pool & Spa Shops

Know better, choose better.

Compare all

In-depth reviews

  • Thumbnail
Mags
Mags
 

6-Month Review: Exceptional Quality and Support from Just Spas Penrith I am writing this six-month long-term review of our Leisurerite CREW Spa from Just Spas. We opted for the Blue Marble Acrylic upgrade, Arctic insulation, and an added circulation pump with two waterfalls. The Buying Experience Our journey started at the Penrith showroom. I… Read more ·  1

was greeted politely and all my technical questions about maintenance were answered immediately. The showroom is impressive, and it was clear right away that they sell high-quality products backed by years of industry experience. After visiting four different spa retailers, my wife, son, and I returned to Just Spas. Kelly-Jo was incredibly helpful, guiding us toward an even better configuration than we had originally planned.

Value and Delivery I made an offer that was surprisingly accepted. Even though it was a custom order, the spa was manufactured and delivered without any fuss within just two weeks. I chose them for their local presence, competitive pricing, and a warranty that offers genuine peace of mind.

Performance & Lifestyle My family uses the spa almost every day. It’s lovely in the middle of winter, and during heatwaves, it’s amazing to use as a "cool pool" after my cycling workouts.

After-Sales Support While maintenance was a bit confusing at first, the team treated my concerns as their own. I recently had a major issue with water contamination; the staff guided me through the resolution over the phone with patience and expertise. (Pro tip: Never use rainwater to fill your spa, as it leads to contamination!) I give Just Spas five stars across the board. They are a long-standing business for a reason. Highly recommended!

  • Thumbnail
Andrew
AndrewTAS2 posts
 

Purchased a swim spa from Just Spas Cambridge and Sonny was excellent to deal with. The swim spa arrived with some minor damage, the wrong size cover and discoloured external panels. I have no issues with the incorrect size cover which has been replaced and the external damage to the spa I am told will be rectified. However had a phone call from… Read more

their head office from a women named Jodi. She told me they would send out one replacement panel to try and match the external colour, however if it didnt match they would not do any further work to resolve my problem of different shades of external panels. I explained for 40k I expected all panels to be the same shade of grey. She basically said to bad, they will fade in a year and should look the same. Jodi was extremly rude, proving to me that the after sales service is nearly none existent. I asked her if she could see the different shade of panels in the photo I provided and she said they all looked the same, even though Sonny at the Cambridge branch could see the difference(photo attached). After having such great service at the Cambridge outlet we were completley dissapointed with the poor attitude from head office. If we new we were going to recieve such poor after sales service we would not have purchased from this company.

Just Spas
Just Spas    

Hi Andrew, Thank you for taking the time to leave your… Read more

kerri w.
kerri w.SA
  Fair Incentive Verified

*Absolutely Love Our Cyclone Typhoon Spa!** We recently purchased our **Cyclone Typhoon Spa** from **Just Spas Gepps Cross**, and the entire experience has been nothing short of amazing! From the moment we walked into the showroom, John made us feel welcome, informed, and confident in our choice. Both John and Wade took the time to walk us… Read more ·  1

through all the features and helped us find the perfect spa to suit our space and lifestyle. Delivery and installation were seamless — professional, punctual, and completely hassle-free. Once everything was set up, Wade even came out personally to check that everything was running correctly and showed us how to operate the spa more efficiently using our solar power. That extra level of care and service really impressed us! Now that it’s up and running, we can’t get enough of it. The powerful jets, comfortable seating, and sleek design make it feel like a luxury resort right in our own backyard. It’s perfect for unwinding after a long day or entertaining family and friends on the weekend. A huge thank you to the **Just Spas Gepps Cross** team for their outstanding service, product knowledge, and genuine customer care. We couldn’t be happier with our purchase — highly recommend them to anyone thinking about adding a spa to their home!

Recent reviews

Jesse
JesseVIC
  Fair Incentive Verified

We were recommended Just Spas from a friend who had recently purchased. Lona in the showroom was fantastic taking us through all the options which made it easier to decide on the model we chose. The spa was manufactured and delivered within the timeframe given. Aimee was great with the handover service. Once the spa was filled and installed, over… Read more ·  1

the phone Aimee walked me through the operating and maintaining the spa and was happy to answer any questions. Our family is now enjoying our new spa.

Wayne N.
Wayne N.
 

We are so happy with our spa, Aimee at the Hallam store provided excellent sales service, and the after delivery service followup is great too. thank you so much Wayne & Rachelle Show details ·  1

Adam S
Adam SSA
 

Recently had our spa dropped off and have been in it every minute since. Just Spas offered so much help and guidance with setting up the spa would highly recommend. Show details ·  1

Greg
GregWA
  Verified

John from Just Spas delivered our Spa on time and was very careful and meticulous when he delivered it. John agreed to return and position the Spa in situ once we had the appropriate approvals in place. John returned as promised to re position our Spa. Highly recommend John for all your transport requirements he is extremely professional and a good bloke as well. Show details ·  1

Meagan
MeaganSA3 posts
  Fair Incentive Verified

We are really enjoying our just spas dual zone swim spa. The install process was very smooth and all the staff at the Adelaide store were wonderful to deal with. Show details ·  1

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.