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BankWest Zero MasterCard Classic

BankWest Zero MasterCard Classic Questions & Answers

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6 questions from our users

Edward F.
Edward F.asked

Where do you get your fees from if this is a "Zero Fee" card? All banks need to make a profit from someone. Where does this card make a profit? Is it from the exorbitant rate of interest if balance not paid by the due date? Or is it from use of the card overseas?

No answers
graeme quinn
graeme quinnasked

how can i upgrade my zero card to a platinum card

1 answer

Call them and they will verify based on the parameters that they need to look at.


Could you please tell me what is included in Prepaid overseas itinerary items.


No answers

I used another credit card for overseas online booking/purchase and the card company sent a security code to my Australian mobile phone which I could not access -- this made the card is useless for online transactions overseas. I wonder if BankWest Zero MasterCard has the same or similar feature? If yes I will not bother to apply the card?

No answers
Roger s
Roger sasked

Hi, am overseas at present and using the BankWest premium credi card platinum. Every time I us it I am asked if I want to make the charge in euro or ayes dollars. What should I do? Does it matter? Thanks. Roger

2 answers

Hi Roger

I believe it will not matter. Whilst you are overseas, the credit card will take the country's currency for your transactions and it will automatically do the conversion rate to AUD for that particular day and that will reflect on your bill.

I was in India last year. I did my normal shopping with my credit card and all transactions were done in Indian Rupees (INR). Bankwest converted INR to AUD for that particular day and that was seen on my iphone app and the bill. Let me tell you what, it was SPOT ON!! Finally, I was happy, shopping was happy and Bankwest was happy!

Hope I have helped you atleast a bit.




Hello Roger.
You should always accept the charge in the local currency where you are, as the retailers (shop, restaurant, etc.) own financial institution, may charge you a foreign transaction fee for paying with Aussie dollars.
BankWest do not charge foreign transaction fees at all, they use the international currency exchange rate applicable at the time of the transaction.
So when in Europe, pay with Euros and enjoy no fees.


I have a new bankwest zero gold card which I got for overseas travel. I already have purchased my ticket (not with this card) however if I use it to pay for car rental in England but pay here and it costs over $500 am I eligible for the free travel insurance. That is the only reason I got it and actually wanted the platinum card and somehow seemed to be downgraded to the gold card. I may or may not use the card overseas does this matter?

1 answer

The International Travel Insurance policy is available to Bankwest World MasterCard, Platinum MasterCard and Gold MasterCard cardholders. The cardholder’s spouse and/ or dependent children also become eligible for this travel insurance policy when they meet the eligibility requirements outlined below:

Step 1. Purchase a return overseas travel ticket before leaving Australia

Step 2. Spend at least A$500 of your prepaid travel costs (includes cost of return overseas travel ticket and/ or airport departure taxes; and/ or prepaid overseas accommodation/ travel; and/ or prepaid overseas itinerary items) by one or a combination of the following methods

Step 3. Charge at least A$500 of your prepaid travel costs to your eligible credit card account and/ or; redeeming your Bankwest More Rewards points; and/ or paying with redeemable travel agency flight vouchers obtained by converting your Bankwest More Rewards points.

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