Basic Trailers

Basic Trailers

 Verified
Basic Trailers
3.7

21 reviews

PositivevsNegative
67% · 147 · 33%

Return Claim Made · No
Warranty Claim Made · No
Product Quality
4.2

Reviews

21 reviews
Sharna M
Sharna MMetropolitan Adelaide, SA2 posts
 

Exceptional business

Rarely do I do reviews in regards to products I purchase. I feel obliged to give a review in regards to Basic Trailers and the service I received when I purchased my 8x5 trailer. From the moment I contacted them to the level of customer care I received when dealing with their staff was second to none. The trailer was exactly what I needed and the quality is exceptional. If only all businesses gave this level of care, backed up by quality of their products to all their customers which is rare today. Show details
Andrew Brown
Andrew BrownMetropolitan Adelaide, SA
 

this company is the best out of 3 trailers i used

basic trailers is now my favorite. the tipper trailer works smooth, can lift so much. impeccable frame built quality. go Aussie Show details
Phil Lord
Phil Lord
 

Love my trailer

I got a trailer from these guys and the service was amazing the whole time. I wanted to customise it a lot but they were super helpful and it wasnt long until i had a trailer with heaps of extras. The rep that did the handover guided me through the whole thing and before i knew it i was off!
Love this beast of a trailer - cant recommend enough!
Wade Scharz
Wade ScharzMetropolitan Adelaide, SA
 

Excellent service and great quality trailers

The ladies at the front desk were very friendly and showed me what trailers they had in stock. They were really thorough and weren’t pushy they gave me some good pointers to what I would and wouldn’t need for a basic gardening trailer. One of the guys got it ready for me to tow home straight away. They even kept my 4 year old entertained by printing colouring in pages while they put a spare wheel on and got it registered. 10/10 service and absolutely stoked with my new tipper!! Show details
Garry Silva
Garry SilvaMetropolitan Adelaide, SA2 posts
 

Hands down Adelaide's best trailer comp

Imma keep it short. Staff is friendly. Technical support is available. Wanted several mods, was super easy dealing with. Got emails with status updates until trailer was done. Trailer tows amazing. Impressive all around!! Show details
Bart Montgomery
Bart MontgomeryMetropolitan Adelaide, SA
 

Quality service and trailers that are built to last!

I ordered a caged 8x5 trailer to replace a 7x4 that had seen better days 35 years ago, and your talented crew made some minor adjustments with no trouble. The schedule for production was easy to understand and to be Frank, didn’t bother me at all.
The steel and welding appear to be of higher quality than those of the competitors I surveyed before making my purchase, so I expect it to last as long or longer. Show details
Trevor B
Trevor B
  Verified

Excellent product and friendly service

So, this is my first time buying a trailer, and I did a ton of research before finally deciding to go with Basic Trailers. I read a bunch of reviews, and these guys had the best ones. As a total newbie to this whole trailer thing, I was pretty nervous because I had read one review where someone was complaining about not getting good service. But I was pleasantly surprised - my experience with Basic Trailers was awesome! They were super friendly and really helpful, especially since I didn't know much about trailers. And the 7x4 trailer I ended up getting is perfect for my needs. All in all, I'm really happy with my shopping experience! Show details
Baz
Baz
 

Well made solid trailers

Bought my tipper trailer a month ago, runs and works like a true workhorse. Solid heavy build, wireless remote controller makes life easier. Highly recommended. Show details
Jordan Adams
Jordan AdamsMetropolitan Adelaide, SA
 

I'm glad I went with basic trailers

About ten months ago, I purchased an 8' x 5' tipper trailer from Basic
Trailers. We shopped around and found that Basic Trailers really wanted to
establish themselves as "the place to buy trailers."
Materials and craftsmanship were superior to the alternatives on the
market.
I can't believe how many compliments I've gotten from the various
tradespeople working on the site. I never thought a trailer could generate
that much buzz.
Sam and Malcolm helped me out a lot by customising the trailer to fit my
needs; now I'm glad I went with Basic Trailers. To anyone reading this who
is in the market for a trailer, know that I have and will continue to
recommend Basic Trailers. In any case, I hope you enjoy your trailer
purchases! Show details
Johnny S
Johnny S
 

Solid trailers

I commissioned a 6x4 caged trailer, I couldn't be happier with what they made. Solid build quality 10/10 from me. Show details
Dominic
DominicMetropolitan Adelaide, SA3 posts
 

Great professional Adelaide company

Malcolm was a real pleasure to work with; they run a warm and friendly family business and were very accommodating. Did extra work on short notice. Take my highest possible recommendation for making a beast of a 12X6 Hydraulic flat topper. Show details
Ryan
RyanMetropolitan Adelaide, SA
 
Ryan
RyanAdelaide2 posts
 

Do not buy a trailer through Basic Trailers

I definitely do not recommend this company, they do not supply or deliver correct measurements, I ordered a 10x5, they built me a 10x4.9.. with a paint job done by a pre schooler. they are happy to take your money but they wont give you the support if they have manufactured it incorrectly and poorly. Honestly there are trailer places in Adelaide that have a very different vision towards thier customer service. Do not trust this company. The name "Basic Trailers" speaks for itself.. Show details
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Richard Buckland
Richard Buckland3 posts
 

Great tandem trailer

I've had the trailer for about 2 1/2 years now. It's going great and haven't had a problem. Great service when I bought it and very accommodating. Made by local Adelaide company. Show details
Vagabond T.
Vagabond T.4 posts
  Fair Incentive

Not recommended

I don't recommend this trailer builder company. I ordered very expensive trailer #28.000 and paid on full when the order taken. I get 6 weeks lead time. After when I asking for the update on 25th July the company said the trailer build start on 8th Aug and few days needed. Today when I ask update how's the trailer going they said not started and the start maybe weeks away. Don't trust this company if you have a jobs and you would like to buy one trailer for these and you calculate with they words just lost your time.

Questions & Answers

Robyn C.
Robyn C.

Has anyone else had problems with the paint peeling and flaking off. their new Basic Trailer. It too appears that no etch primer was applied.

Graham L
Graham L  
Liza A
Liza A  

Yes we have, also many more problems too much to explain.

Details

CategoryCaravan & Camper Trailer Shops
Seller Type Manufactures Own Products
After Sales ServiceYes
Visit official website

Contact info for Basic Trailers

Mon8:30 am - 4:30 pm
Tue8:30 am - 4:30 pm
Wed8:30 am - 4:30 pm
Thu8:30 am - 4:30 pm
Fri8:30 am - 4:30 pm
Sat8:30 am - 12:00 pm
SunClosed

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