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Forbes 13+ For the Win!
The wife and I were looking for a suitable off road Van for around 8 months. We visited every showroom and every manufacturer around. We had settled on the XT12 to be our home for 18-24 months of Aussie travel. However with the patience and assistance of Nathan at the Townsville Depot, we decided on the Forbes 13+ and are so glad we did. Nathan is super knowledgeable about the products and very objective in his responses, which allowed a to make an informed decision that was best for us. We love the van, and will be spreading the MDC word all over Aus in 2020 and beyond.
Good camper trailer, good price and built tough
Walked into show room at sydney and got to look at every camper set up staff walked me though everything
Great range with all different price points
Quality was amazing even 2 years later after a few trips nothing has come loose
Let our Aussie adventures begin!
The whole purchase process was easy and simple and we decided on the Cruiser Hi Side would most suit our needs. It is a quality built product offering exceptional bang for dollar. We were amazed how well it tows and it's very good stability off road capabilities. Very easy to set up and comfort is sensational, the whole camper is very practical to use. VERY happy with the whole package and would highly recommend.
So happy with our decision!!
After researching hybrid vans for a couple of years, we couldn’t go past the XT12 DB for our family, it’s everything we hoped for and more!!! Sam at the Newcastle showroom was brilliant from our first initial ‘browse’ to the handover, including the many emails in between!!! Fantastic service!!! We’ve now done 4 trips and just love it! So happy with the van and service from MDC!
So much use, so little hassles
We were looking with no expectations. Found our XT15HR that fitted all we were looking for. 13 months and approx 6000km later, our only problem was an empty gas bottle after 6 months.
Love my new Forbes 13
We were very excited to get our Forbes13 several weeks earlier than expected. The staff at Newcastle were fantastic and went through everything with us. We took it out to Indian Head Camp Ground in the Crowdy Bay National Park for our first night in our new van. It towed so well over the rough dirt roads and was quick and easy to set up and so comfortable. I think this is going to be the start of many adventures.
Absolutely love it and very happy with our purchase.
stand by your product
hi my name is trevor i bought a 2018 robson xtt very nice but the WEATER TANKS leak all the 200 L so not a good start but as well the door zipper dos not line up properly. i rang mdc and was told that the warranty is voided because it is 2nd hand but still the current model ???????? they do not stand by there product !!!!!!!!!
The worst after sales support!
I purchased a new xt12 off road van, it has been to 2 mechanic shops and spent a further 21 days in the MDC showroom for repairs and is still not right. The communication or lack of is very unprofessional and they will not apologise even after they clearly make promisses they never keep. stay clear of they company as there after sales support is not there!
Great company to deal with.
Bought a Cruiser High Side 5 years ago and over that time have absolutely tortured the poor thing. On a resent trip to Lorella Springs in the gulf the suspension failed on the way home at Blackall in Queensland. I contacted the Adelaide Branch and explained what had happened to Kev the manager, his response was that he wanted to inspect the trailer once we got it home as it was a very unusual failure.
I got the suspension fixed up well enough in Blackall to make it home and delivered the trailer to the Adelaide office.
Even though it was...
Great Product. Very Happy
The Sales staff were really good, excellent, and nothing was too much trouble. The workshop crew were very helpful and went out of their way to fix a minor problem. Great service. Couldn't ask for anything better. My Forbes 12+ is a great product with quality fittings. There are some minor design issues with the sliding pantry shelves, as there are no stoppers to keep them in place when not on level ground, and can scratch the surface of the outside drop down door. Also a lack of instructions on how to assemble the annexe. A video would be handy.
Extremely happy with our purchase
We upgraded from our XT12DB to the XT16 the staff at the Newcastle branch were very helpful throughout the whole process. We picked our van up on Thursday and left on Friday for a weekend away. We are very happy with our XT16
Great store ,great product,great staff. Sam and Alex both went above and beyond with looking after us. Before delivery and after delivery service was great. Would recommend this branch and staff to any person wishing to purchase a MDC product.
My perfect gift to myself
Very happy with the range on display and the salesperson knowledge and conduct. Quality of my van is outstanding well balanced and a pleasure to tow. I bought the XT17..
- Verified customer
The XT12DB suits our family perfectly as we are all able to sleep inside for overnight trips. Longer stays, the batwing is perfect as it provides the shade we need in the hot territory environment. The solar panels allow us off grid for several days. The kitchen area is fabulous and allows me to cook fantastic meals outside wherever we are. 5 stars for the XT12DB
The little things that matter
The Forbes 13 plus is heavy to me but for good reasond . It's construction inside and out is definitely heavy duty and the chassis has holes in it so you can wash the mud and dust out , it really well thought out and will definitely last us a very long time
Perfect upgrade from our camper trailer
Upgraded from our Jackson rear fold to the XT17T pop top. Sales team were excellent and very knowledgeable. We couldn't be happier with our decision to choose the MDC team again.
I looked at the MDC caravans and trailers at several camping shows. I was at the Melbourne show and decided to buy the Forbes 13+. The sales man was helpful and very knowledgeable. He gave me almost an hour of his time before I was satisfied that I had all my answers. He was even happy to take phone calls and text messages to answer further questions. Living in NSW my caravan was transferred to the Sydney store once it was built. This was easy and the pick up was easy. The demonstration was thorough and easy to follow. The caravan is extremely ...well made and comes with so many additional extras that make the value superb. The size of the interior space and the beds is all excellent. The proper adult sized single bed is an excellent addition to the caravan.
The Cruizer Slide has taken camping with the grand kids to a new level. Love my Cruizer
Townsville store was easy to find with plenty of parking.
Almost every model of camper and caravan in the MDC range was on display.
Could not be happier with our camper ,the great staff at Townsville even charged my batteries and filled my water tank for me.
Top notch service
Excellent back up service they went above and beyond to help in anyway possible, communication was great with updates every few days to keep me informed on what was happening
Family memories can begin
We purchased a 2019 cruiser slide. Its fantastic for our family of 4. Younge kiddies. Its just like camping but with the convenience of having it all ready to hook up and drive away. We have done 3 trips now and although we had a little issue with a draw runner and trailer plug i havent been discouraged. Damien at mdc kilsyth went above and beyond to have it all sorted super quick and without fuss. Im definately a person who thinks good customer service is a dieing thing these days but mdc and especially Damien have been fantastic. Bang to ya buck these campers are great. Tows behind the ranger like its not even there. Def recommend.
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Questions & Answers
Can i get a list of the poles and there position mine have no markings bought second hand no fault of mdc
Steve Z.Market Direct Campers
You’ll need to contact customer service on 1300 494494 and know which model camper you have.
I have just purchased a 2011 mdc off road with a 2015 mdc 12 tent i want to put the annexe up but none of the poles are marked with position is there a diagram that shows the correct pole its length and its position
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