Happy with blinds
I engaged Beautiful Blinds to fit out an entire new house and unit with roller blinds; 2 separate jobs. The quality of the service was good and I am very happy with the appearance and quality of the blinds. I am going to use this company again soon.
I paid for my honeycomb blinds on 24 January 2020 and had 3 poorly measured verticals ones installed by an inexperienced honeycomb blind fitter. My 4 skylight ones have yet to be installed and I've been waiting since April 2020 when the mismeasured one was due to have arrived yet I found out hadn't been ordered till late October due to being forgotten to have been ordered. After many months and numerous attempts both by phone and email which were largely ignored, I have no other recourse but to pass it on to Fair Trading to deal with, as I sti...ll can't even obtain a receipt/invoice for payment 11 months ago. I've suggested another company to install them who are willing to do so at a bit more expense, but once again, haven't heard back. Very helpful initially but totally unacceptable dealings since then!
- Verified customer
Very pleased with Honeycomb Blinds from Beautiful Blinds
I was pleasantly surprised to find such a professional online blind retailer. Beautiful Blinds immediately understood my needs from the information provided to them in my on line enquiry and directed me to the "Portrait 10mm Double Cell Ivory Colour Light Filtering honeycomb blinds" (cordless). They were able to expertly assist me with my colour choice when I provided my paint colour and photos of my windows. I already had honeycomb blinds in my home from a luxury brand. I wanted three more blinds to assist with insulation from the winter cold ...coming through our older style windows. After contacting two other online suppliers without success for my requirements - as I wanted the headbox and bottom rail to match the colour of the blind - I found and ordered from Beautiful Blinds. We are extremely pleased with the three blinds. Quality great, look fantastic, fit perfectly, easy to install, arrived quickly. 1/3 of the price of the quote from the luxury brand and in my opinion a better quality product. The blinds are double cell as compared to single cell and the mechanism which raises and holds the blinds up seems superior and holds the blinds up tightly and neatly when open. Gorgeous and light filtering when closed. We feel that the bathrooms and laundry are cosier as a result of these insulating blinds. This is what we wanted to achieve.
Very knowledgeable takes time to get the you the right product
Initially we had a few conversations via phone and email. I found Merimy very helpful and she obtained additional information for me to help make my purchase decision. Visiting their showroom and seeing the blind styles and many more questions. I found they knew their product well and were happy to spend the time to make sure we had a product that would suit our needs.
The double honeycomb blind product was chosen as we live in a cold climate and have found these to do very well at insulating our home. They look sensational and we are very happy with their operation and appearance.
Good until something goes wrong - then they don't want to know you
Service was very good until we had issues with our roller blinds. Beautiful Blinds didn't respond to emails or calls, had to chase her for months while she talked in circles, denying any responsibility, even after having her installer and two other blind suppliers come and check them and agree that they are too small. I find it interesting she happily replied to people who gave her good reviews - but those who didn't, she didn't even reply to - exactly how they are in business. Would never, ever use Beautiful Blinds again and would advise others to steer clear.
Blind installer dropped blinds and dented. Waited 12 weeks for repair which had holes through blinds as shop owners could not check blinds before delivery. No apologies from shop owners no more replacements. They are rude and wish i went elsewhere. Thanks for my crap new blinds with holes in them that i paid alot of money for. Hope you close down.
- Verified customer
Excellent Quality and Amazing Service
I purchased Roman blinds (blackout). I had lots of questions about styles, fabrics, installation, etc. The owner personally called me several times to explain everything. She sent me swatches and even provided photos of what other clients had done.
Beautiful Blinds is better than any other online purchasing experience. I dealt with a very reputable company run by an expert in window coverings. The quality of the finished product was much, much better than what I had seen in shops in Melbourne. I will definitely be a repeat customer.
Top quality, great prices and personalised service -- what a combination!
Wonderful Experience, Fantastic Product
I found Beautiful Blinds through a Google search looking for value for money double celled/honeycomb blinds. All my communication has been on line. Seamless Experience. The only thing we had to do was follow directions and measure correctly. Then install of course!
So double check that you get that part right and your product will be all you ever wanted. Ours were bought in two lots. Firstly the blockouts for the bedroom and after moving, all the Light filtering ones. Arrived before the due date. They have increased the efficiency of the air-conditioning by between 2 - 3 degrees, maybe more. We couldn't be happier. And they look soooooo good. We love them and so do our visitors.
Fabulous Product with Outstanding Service
Being a first home owner we were very unsure about out blinds options. Beautiful Blinds had all the knowledge we didn't and helped us choose the right blinds for our home. The service was outstanding and the variety was extensive with almost endless choices to suit everyone. Now the blinds are in, they've added to the ease of living and given the house an overall complete and homely atmosphere. Thank You!
Great product and excellent service
We order 5 large blockout roller blinds online, Beautiful Blinds were excellent to deal with, all phone calls and enquires answered as required. Product arrived when and as described. Beautiful Blinds made the appropriate enquires for our choices and all the choices were filled as described. The entire product is of a very high standard and we are very satisfied with the product and instructions for installation. If in doubt of installation they will provide a very professional installer. We worked it out ourselves but the installer could have done the measuring and installation a lot quicker than we did. Probably good piece of mind for others.
Thank you BB they look great. Jude from Victoria Oct 2016.
- Verified customer
Great product and service - will use again !
Had extensive discussions with Merimy who knew her products very well and was able to recommend the right thing - and not just up-sell! Product looks good and performs perfectly. Will use them for the remainder of windows we need blinds for.
Made my house a real home.
I had my whole house fitted with sunscreen roller blinds, for privacy during the day,blockout Roman blinds for privacy at night and beautiful ceadar blindes for my study to match my wood desk. The service was fantastic, and [name removed] gave very sound and professional advice. I would certainly recommend Beautiful Blinds to anyone quality and value for money.
The advice, service and price
The blinds looked good online but the service is pretty bad. I spent around $800 on a large honeycomb blind, but the chain operation broke 3 weeks after it was installed. I have requested a replacement, but like the other review it is me following up with them about getting a replacement or a refund - I still haven't gotten the refund or replacement -
Poor uncoordinated service - once the have your money they don't care
Questions & Answers
I live in Canberra and am renovating. Do you have an installer who can assist with measuring and installing the many blinds i need ?
Merimy B.Beautiful Blinds
Yes I do have an installer in Canberra who can check measure and install for you. I like you to email me your rough measurements so I can do you some quotes and we then arrange for our fitter to check measure and install for you.
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