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DIYblinds.com.au

DIYblinds.com.au

4.9 from 278 reviews

Wish I had bought these for the rest of my house!

These blinds are literally exactly the same as the ones I had made and installed by Blockout Blinds (and I was unimpressed with their "service guarantee"). Only these were made and delivered within 1 week (not 1+ months) and a fraction of the cost. It took me about 40 minutes to install 4 blinds and I'm a perfectionist, so I took my time. They're even replacing a chain for me because it's not quite the length I want in exchange for this (honest) review. Very impressed. I would not hesitate to recommend or use these guys again.

Product Quality
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Excellent product and service

Purchased block out blinds (Balmoral in concrete) for our home prior to the Christmas break and we are extremely happy with the quality of the product and the service we received. We had the blinds measured and installed by the diy team and they could not have been more accommodating and professional. The blinds were fitted over existing blinds and they were installed perfectly. Would definitely be purchasing blinds again from the DIY store in the future! Thanks guys!

Product Quality
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1 comment
Thanks for your review Aoo. We love getting such great feedback from our customers :D Evan from the DIY Team.

How Good Are They

From the ease of navigating their web page to choose our product,to the very helpful phone assistance from these guys we still have more roller blinds to purchase and it's a no brainer who I'll be dealing with again.Have no hesitation and will be recommending to mates and family..Thanks DIY.......Andrew

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1 comment
Hi Andrew, Thanks for the review! Evan from the DIY Team.

Love my new products!!

I’ve had the pleasure of dealing with the team at DIY blinds twice now. And on both occasions they have been amazing to deal with. Shannon’s help made my buying experience one to remember. She is knowledgeable and helped guide me through the different options for my mountain chalet. The product arrived quickly and looks great in my chalet. Thanks Shannon and the team at DIYblinds. Because of you its going to be a great winter in the chalet.

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1 comment
Hi Sebastian, Thanks for the review. You've made Shannon's day! Evan from the DIY Team.

Great product! Great service!

Really impressed with this business.
Just had my blinds and curtains installed and I Love Them!
Was great to deal with team who helped me with my decisions. I was really struggling to make my mind up..This always happens!! But the team talked me through my options and then sent me samples to help confirm our decisions.
A really professional outfit! I now can't wait to do my shutters in the summer!!
Thanks DIYblinds. Cant recommend enough!

Product Quality
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1 comment
Hi Tash, Thanks for your review, Ray and Chris really enjoyed working with you and Sabien on your beautiful new home. Evan from the DIY Team.

Price Beat Guarantee Not Honoured

I am writing this review because I am sick and tired of these empty price beat guarantees used to reel you in and when the company is called upon to deliver on that promise you get a barrage of excuses.

I invested time in getting samples from DIY and researching their product as I was comforted by their Price Beat Guarantee as shown on their website, screenshot below. I was about to order and thought really should get another quote so I did. Got samples from other companies and checked I was getting a good deal.

DIY was $500 more expensive for exactly the same set of blinds, exactly the same fabric etc. Only variance was motorisation brands. But both were a reputable brand name and both had a 5 year warranty for the motors along with 5 yr warranty for blinds.

DIY would not honour their Price Beat Guarantee, wouldn't even look at their pricing at all let alone match or beat as advertised on their website. Just heard excuses, none of them made any sense either.

SO buyer beware, shop around, compare and hold them to their promise and if they don't honour it write a review like this so other people know.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Sharon, Here at DIY Blinds we are committed to providing the best price for our customers while offering an admired quality product. Our price beat guarantee is honoured based on products being of the same manufacturing quality and performance. We’ve had years of experience within the industry and continue to strive to offer our customers unmatched quality and pricing. In this case we provided a quote for two double roller blinds with Somfy motors and remote. The quote requested was for our most premium blockout fabric offering, combined with our discount sunscreen fabric. The quote we received from the competitor provided pricing that was well below the cost price of the premium fabric selected. The quote provided contained no measurements, meaning we couldn’t verify the quote was comparable based on the measurements provided to us. Additionally the motors that we offer to our customers are from the market leader in the industry, Somfy. We ensure our customers enjoy the benefit of quiet operation and longevity offered by Somfy products. Our price beat guarantee is available to all our customers and we strive to honour this where products are of comparable quality. With ultrasonic fabric cutting, Acmeda componentry and best-in-class motorisation products we believe we have the best price to offer our customers. Evan - MD from the DIY Team.

What a Fantastic Company and Staff

What a fantastic team at DIY Blinds online
So easy to deal with. Measuring was a breeze with their online help. The order was processed quickly and efficiently and they were able to build a long vertical blind (4.88 mts) that nobody else would do in one length. To top it off, we were about 7 months, after supply, before fitting the last vertical only to find it was too long.
Contacted DIY Blinds and they tracked down the error in production, made us a new track and shipped all for free. Not so sure other companies would have been so accommodating.
Definitely recommend this company to anybody after widow furnishings for fast, efficient and truly professional service.
Also saved hundreds of dollars. What a bargin.

Paul an Di
Tasmania

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Hi Paul, We pride ourselves more on the times things go wrong than when they do go right. Because it's when things go wrong that we truly shine! We don't shy from our mistakes and act quickly to rectify any issues as fast as possible :) This is what I hope makes us truly different to our competitors. Thanks again Paul for your review. Evan from the DIY Team.

Stunning shutters and great service

Absolutely obsessed with my Plantation Shutters from DIY Blinds - great price, easy to follow steps for measuring and installing, and they look amazing! Thank you Emily for fantastic customer service throughout the whole process.

Product Quality
1 comment
Thanks Sara :) Evan from the DIY Team.

TOP NOTCH Quality and Customer Service!

A massive thank you and hats off to all of the team there at DIY BLINDS! You’ve been nothing but accomodating, professional and so easy to deal with! We are so happy and pleased with the customer service and all round product and service your company holds.

We will definitely be recommending all of our family, friends and social media friends to your team.

We love our plantations so much! So user friendly and easy to install ourselves!

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LOVE LOVE LOVE

Absolutely thrilled with my curtains!
From the first contact with Ray to install our experience has been super easy and professional.
Exactly what I wanted!
Thank you so much, we love them and would definitely recommend :)

Product Quality
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1 comment
Thanks Emilie :) You've made Ray's day. We love what we do and getting feed back like this, it's the beast part of our job! And thanks again for letting us come out to take photos of your beautiful home! Evan from the DIY Team.

Long Lead Times but Great Products

I am extremely happy with the product and quality of the shutters I have had installed. Great price and great service. I ordered a large amount of the polylux shutters due to the quick lead time. Website says custom built in Australia in 10 working days however mine took nearly 6 weeks. Then there were a couple that they had to redo due to being sent incorrectly and it has still taken 3 weeks to make them plus time to get delivered. Bit disappointed in the lead times as it has taken so long. So from when I ordered them to all being installed it has taken 10 weeks pending they arrive next week.

Product Quality
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2 comments
Just got delayed anything week or 2Hi Nicole, Thanks for your review and your patience. Just to give context for why this job is extending past our usual lead times; the shutter you're after is not going on a window but rather a cavity/wall partition. Normally a U Channel shutter would be the ideal solution in this scenario, but the solution that has been selected is a bi-pass shutter. In retrospect the team should have declined this as an option but because of Mark's experience (our installer) we've agreed to custom engineer a solution for your cavity/partition. This has involved extensive AutoCAD drawings being made to ensure the shutters worked within your space. The main problem that the engineers had to contend with was the width of the head and bottom boards. The profiles we use are 195mm wide, however your cavity is only 110mm wide and 170mm wide for the second cavity/window. To avoid the head boards from protruding (which would be an eyesore), Mark and the team are designing bi pass shutters with no head boards, and custom fitting the railings directly to your cavity/wall. Essentially these shutters from our knowledge will be the first of it's kind, in that they'll be 'direct mount - bi-pass shutters with no head or bottom boards'. Thanks again for your patience, we're keen to get this right for you and are not sparing any expense to custom design and engineer your bi-pass shutters. Thanks Nicole. Evan from the DIY Team.

beautiful and aesthetic curtains

First discovered DIY Blinds through instagram, and their sheer curtains and rollers were the exact aesthetic that we were looking for in our new home! Ordering samples from the website was super easy and they arrived within the week. And compared to other brands, pricing was super affordable. Very satisfied with my new sheers! So much that I’ve recommended DIY Blinds to all my friends. Thank you to the team at DIY Blinds

Product Quality
1 comment
Hi Fatima, Thanks for your review! We loved working on your new home :) Evan from the DIY Team.

Exactly what I was after

I wanted to purchase white sheer curtains that were the whole length of my living room wall so custom was really the only option. I ordered samples and was thrilled with the choice I received and the online order process was very easy. My installation was done by Marcelo and he was lovely and efficient. Overall the DIY company really care about pleasing their customers and providing a great product and as a customer there’s nothing better than that! I’m thrilled with the result.

Product Quality
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1 comment
Hi Lara, Thanks for your review, getting feed back like this is so rewarding for the team :D Evan from the DIY team.

Fantastic product and service

Just wanted to say thanks, I have just finished installing the last Plantation shutter in my house, every window now has a shutter and it looks fantastic. Every shutter fitted perfectly, the packaging was excellent, no damage, fast turnaround on shutters, easy to order, and best of all a stress free and enjoyable shopping experience, Absolutely first class all round which is very rare now days. Can’t thank you Guys enough.Cheers Brian Marshall, Jimboomba. QLD

Product Quality
Shipping
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1 comment
Hi Brian, Thanks for your review. We strive to make everything as easy as possible for our lovely customers. Evan from the DIY Team.

That you DIY you changed my life. Such good people and an amazing product

That you DIY you changed my life. Such good people and an amazing product.I wil. Never use anyone else. Thanks guys! Such an easy product to install. I recommend this above and beyond

Product Quality
Return Claim MadeNo
1 comment
Hi Tash, Thanks for your review, we love what we do and we love working with our customers. Your review has made the entire team very proud. Evan from the DIY Team.

Amazing Australia Made Shutters

Installed PolyLux shutters from DIY Blinds and they look wonderful! My family and friends are in awe. The Chris and Ray were knowledgeable, answered all my questions and helped me through the whole process. Highly recommended

Product Quality
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1 comment
Hi John, Thanks so much for your kind words. Chris and Ray are superstars! You've made their day. Thanks again John. Evan from the DIY Team.

Love my blinds

We love our shutters. They finish off our home and we couldn’t be happier. The quality and the price was outstanding. We got our shutters installed in 2 weeks and others were quoting 8 weeks for almost double the price. Thanks Ray!

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1 comment
Hi Jack, Thanks for your review! Evan from the DIY Team.

Shutters and rollers blinds both perfect and could not be happier

Loved the website and knew pretty much what I wanted in our new home which is old and with bay windows and solid brick not so easy to measure and install ourselves. After talking with Chris he sent out a team member to measure up and bring along the blind fabrics for me to look through, and in 3 weeks I had a transformed home with beautiful shutters and motorised roller blinds that unlike our last house are almost silent. The lithium battery do not require an electrician drilling into the brick walls etc. We are so very happy with the product and the service from Chris in office, to measure and install was exceptional. Thanks again :)

Product Quality
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1 comment
Thanks Fiona! We love what we do, getting feedback like yours is the most rewarding part of our job =] Thanks again, Evan from the DIY team

Shutters are perfect and so easy to install

We have wanted our house windows in plantation shutters for a while and after having several quotes done they were just out of our price range. We found Evan and DIY blinds and haven’t looked back. We are now on the last two windows and the transformation in each room is incredible. It was easy to measure and surprisingly easy to install the shutters.

The only issue we had was due to the transport people being a little rough but after a phone call to Evan he was straight on to replacing the shutter that had been damaged.

We can’t praise Evan and the team enough and equally important we can’t fault the quality of the shutters.

Would recommend to anyone all aspects of DIY blinds.

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Perfect for my clients and my family

As an architect I thought I had great trades and great prices. But it wasn’t till I discovered Evan and the team at DIY blinds that I’ve realised I’ve been paying through my teeth for quality window furnishings.
They have amazing prices, and the quality is sensational. My team and customers couldn’t be happier.
Ps if you’re a designer or architect you’ll be pleased to know you can speciify different fabrics to their existing range, and they pass on trade prices from Westbury, Warwick, zeppel and Charles Parsons.
Ali Kaddour
Ali Kaddour Architects

Product Quality
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1 comment
Thanks so much for your kind words Ali. We love working with you, your team, and your customers! Evan from the DIY Team.

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Questions & Answers

Do DIY blinds do motorised blinds as well??
1 answer
Hi Arnelle, we sell motorised blinds as well :) They're not available online yet, however we're hoping to launch them early in September. With that said we've sold thousands of motorised blinds already, and if you can't wait till September, we can manually quote your blinds with either Somfy motors, or Acmeda motors. Simply email the team at info@diyblinds.com.au or ring 1300 918 390. Depending on where you live we could possibly come out to measure and install for you also. Thanks Arnelle. Evan from the DIY Team.

Re quote no 13023783 [name removed] 13/01/16. I cannot keep my cable guide awnings from flying up and down the cables when windy which is common here in Maroubra. I wanted them as a slight rain blocker and this is not happening. they need to be weighted down somehow? The salesman [name removed] told me over the phone last week they are only for sun relief not a rain barrier. This is a different story to what he told me at the time of the quote. Have I been lied to just to get the job? The blinds were very expensive and operate electrically by motors. Please offer some help as he was not interested in suggesting anything. Thanks Sharryn
1 answer
Hi Kittens, I think you're mistaking us for a different blinds company? We don't sell out door blinds and that quote number doesn't correlate with our quoting system. Good luck Sharryn.

Do you also have retractable awnings please?
1 answer
Hi Vin, unfortunately we don't sell out door blinds. Regards, DIY team.

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