I am absolutely over the moon with the shutter products recently received from DIY. They are quality products. From ordering, transport and final receipt and installation - fantastic, very happy. Thank you to tradie_lady_creative. Very pleased with transformation from old to new space. Thank you to DIY and Holly @ tradie_lady_creative
Great product and great service - real value for money!
DIY Blinds were excellent to deal with from my initial telephone call to arranging a measure and quote and install. Their follow up service has also been excellent to make sure I was happy. The installer turned up when he said he would, was friendly and professional. The shutters are of great quality and look fantastic. I originally had a quote from a local company (Sunshine Coast, Qld) for the shutters on the same windows and it was well over my budget and I just could not justify the price. One window was a bay window and the price from ...the local company for the bay window was the same price to do all the windows from DIY Blinds! I am actually disappointed that at this point in time, I don't have any more windows to have shutters installed! Dealing with DIY Blinds was great.
Excellent service, price and quality
I ordered plantation shutters, watched the measuring videos a couple of times and consulted with the lovely Shannen from DIY blinds. I received my polychoice shutters on time, watched the install videos and installed my 5 pairs of shutters whilst 8 months pregnant! I am soooooooo happy with the result!!! Fantastic quality and super easy to install. Thank you again Shannen! Angela Chon, NSW.
Excellent service, great product
Both Raymond and Jarryd were extremely easy to deal with. Nothing was a problem and from start to finish the service was impeccable. The quality of the sheer curtain is also exceptional and I would not hesitate to recommend DIY Blinds!
Chris was absolutely a legend to deal with, nothing was to much effort him and made sure we got the result we wanted. The blinds were delivered to the wrong address and chris jumped staright onto it and sorted it out and they arrived in perfect condition.
Will definatley recommend diy blinds
Superior customer service and great product
I had ordered plantation shutters for a new house from DIY Blinds. We were very impressed with Ray who was extremely helpful and nothing seemed too difficult for him even though we changed our minds on multiple occasions. Such good customer service is rare to find these days. He sent us samples by express post free of charge which helped with our decision. We decided to go ahead with the installation. The installation fee seemed very reasonable for the number of shutters being installed. The shutters themselves were a great price and suited our needs perfectly. I would highly recommended this company to anyone in the market for window coverings.
Faultless service, great product
I cannot fault the service or the product. Very professional operation, instructions are easy to follow, support is only a phone call away. Product arrived on time and as described. I installed myself with no issues. Very happy totally recommend.
The best customer experience!
Raymond from DIY Blinds was amazing! He organised for someone to come & measure up within a couple of days, sent samples & followed me up when I’d forgotten to get back to him. The blinds arrived before I expected & instal was really quick & efficient...oh & their price was easily the cheapest..I would definitely recommend.
Excellent product snd Service
This is the first time I've used DIY Blinds and very impressed on the product, cost and services.
I highly recommend DIY Blinds and will be using them again in the future.
Regards James C
Wish I had bought these for the rest of my house!
These blinds are literally exactly the same as the ones I had made and installed by Blockout Blinds (and I was unimpressed with their "service guarantee"). Only these were made and delivered within 1 week (not 1+ months) and a fraction of the cost. It took me about 40 minutes to install 4 blinds and I'm a perfectionist, so I took my time. They're even replacing a chain for me because it's not quite the length I want in exchange for this (honest) review. Very impressed. I would not hesitate to recommend or use these guys again.
The reviewer stated that an incentive was offered for this review
- Verified customer
Excellent product and service
Purchased block out blinds (Balmoral in concrete) for our home prior to the Christmas break and we are extremely happy with the quality of the product and the service we received. We had the blinds measured and installed by the diy team and they could not have been more accommodating and professional. The blinds were fitted over existing blinds and they were installed perfectly. Would definitely be purchasing blinds again from the DIY store in the future! Thanks guys!
How Good Are They
From the ease of navigating their web page to choose our product,to the very helpful phone assistance from these guys we still have more roller blinds to purchase and it's a no brainer who I'll be dealing with again.Have no hesitation and will be recommending to mates and family..Thanks DIY.......Andrew
Love my new products!!
I’ve had the pleasure of dealing with the team at DIY blinds twice now. And on both occasions they have been amazing to deal with. Shannon’s help made my buying experience one to remember. She is knowledgeable and helped guide me through the different options for my mountain chalet. The product arrived quickly and looks great in my chalet. Thanks Shannon and the team at DIYblinds. Because of you its going to be a great winter in the chalet.
- Verified customer
Great product! Great service!
Really impressed with this business.
Just had my blinds and curtains installed and I Love Them!
Was great to deal with team who helped me with my decisions. I was really struggling to make my mind up..This always happens!! But the team talked me through my options and then sent me samples to help confirm our decisions.
A really professional outfit! I now can't wait to do my shutters in the summer!!
Thanks DIYblinds. Cant recommend enough!
Price Beat Guarantee Not Honoured
I am writing this review because I am sick and tired of these empty price beat guarantees used to reel you in and when the company is called upon to deliver on that promise you get a barrage of excuses.
I invested time in getting samples from DIY and researching their product as I was comforted by their Price Beat Guarantee as shown on their website, screenshot below. I was about to order and thought really should get another quote so I did. Got samples from other companies and checked I was getting a good deal.
DIY was $500 more expensive fo...r exactly the same set of blinds, exactly the same fabric etc. Only variance was motorisation brands. But both were a reputable brand name and both had a 5 year warranty for the motors along with 5 yr warranty for blinds. DIY would not honour their Price Beat Guarantee, wouldn't even look at their pricing at all let alone match or beat as advertised on their website. Just heard excuses, none of them made any sense either. SO buyer beware, shop around, compare and hold them to their promise and if they don't honour it write a review like this so other people know.
What a Fantastic Company and Staff
What a fantastic team at DIY Blinds online
So easy to deal with. Measuring was a breeze with their online help. The order was processed quickly and efficiently and they were able to build a long vertical blind (4.88 mts) that nobody else would do in one length. To top it off, we were about 7 months, after supply, before fitting the last vertical only to find it was too long.
Contacted DIY Blinds and they tracked down the error in production, made us a new track and shipped all for free. Not so sure other companies would have been so accommodating.
Definitely recommend this company to anybody after widow furnishings for fast, efficient and truly professional service.
Also saved hundreds of dollars. What a bargin.
Paul an Di
TOP NOTCH Quality and Customer Service!
A massive thank you and hats off to all of the team there at DIY BLINDS! You’ve been nothing but accomodating, professional and so easy to deal with! We are so happy and pleased with the customer service and all round product and service your company holds.
We will definitely be recommending all of our family, friends and social media friends to your team.
We love our plantations so much! So user friendly and easy to install ourselves!
LOVE LOVE LOVE
Absolutely thrilled with my curtains!
From the first contact with Ray to install our experience has been super easy and professional.
Exactly what I wanted!
Thank you so much, we love them and would definitely recommend :)
Long Lead Times but Great Products
I am extremely happy with the product and quality of the shutters I have had installed. Great price and great service. I ordered a large amount of the polylux shutters due to the quick lead time. Website says custom built in Australia in 10 working days however mine took nearly 6 weeks. Then there were a couple that they had to redo due to being sent incorrectly and it has still taken 3 weeks to make them plus time to get delivered. Bit disappointed in the lead times as it has taken so long. So from when I ordered them to all being installed it has taken 10 weeks pending they arrive next week.
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Questions & Answers
Do DIY blinds do motorised blinds as well??
we sell motorised blinds as well :)
They're not available online yet, however we're hoping to launch them early in September. With that said we've sold thousands of motorised blinds already, and if you can't wait till September, we can manually quote your blinds with either Somfy motors, or Acmeda motors. Simply email the team at email@example.com or ring 1300 918 390. Depending on where you live we could possibly come out to measure and install for you also.
Evan from the DIY Team.
Re quote no 13023783 [name removed] 13/01/16. I cannot keep my cable guide awnings from flying up and down the cables when windy which is common here in Maroubra. I wanted them as a slight rain blocker and this is not happening. they need to be weighted down somehow? The salesman [name removed] told me over the phone last week they are only for sun relief not a rain barrier. This is a different story to what he told me at the time of the quote. Have I been lied to just to get the job? The blinds were very expensive and operate electrically by motors. Please offer some help as he was not interested in suggesting anything. Thanks Sharryn
Hi Kittens, I think you're mistaking us for a different blinds company? We don't sell out door blinds and that quote number doesn't correlate with our quoting system.
Good luck Sharryn.
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