Machine has been nothing but problems from day one. Transport bolts are removed, floor is level, and machine is level but does nothing but shake violently every time it is used. Due to the small size of our laundry, we were forced to mount the Beko dryer on top of the machine with the "official" Beko mounting bracket. This led to more issues with violent shaking. We have had numerous technicians come to service our washing machine and they can't do anything. Absolutely disgusted. Will never recommend or buy Beko again. More trouble than it is worth.

We bought this washer at Binglee for $540 in 2018 to use for normal 2 loads per week family washing. The door felt off after 24-month factory warranty lapsed. We called Beko customer services to claim for the registered extended warranty, but Beko rejected the claim.

Beko gave me two numbers in sydney for repairing. Both repairers reckon the plastic socket are just holes on the outer hard plastic cover that is badly designed to support the heavy weight of the glass door. The plastic cover becomes bristle after a few years, cracked and shatter...

Use twice a week to wash office type clothing, ie, very light stuff.
Machine was very quiet and worked great for the first year, except for the excessive time it takes for wash to be be done. Even when using the delayed time wash function, it would take over an hour extra to finish job.
Broke down 3mths after warranty period. Beko aftersales service is unacceptable. Already filed complaint with Fair Trading. Fair Trading also very unimpressed with the repair person that beko uses. Beko repair person is very dodgy. No receipt given but very hap...

Machine door seal distorts. Beko stated I overload it. 3 towels? It’s noisy.shakes. Door doesn’t shut unless lift. They replace seal once as ‘goodwill’. Poorly made unit. Invest better company.

Great washer the only thing wrong is it starts to smell after a while. Have to leave the door open to air it. But other than that it’s a great washer.

Household of 2, washes clean & dries well. At times very noisy & vibrates forward. Glass door has cracked two weeks ago may get fixed later in the week, mouldy clothes angry.

I initially bought the previous model to this and it crapped out after 3 months.... 5 visits from beko and couldn't fix it... complained that i had no washer for 4 weeks and eventually gave me this machine ( newer model). Here I am 3 years later and it's crapped out too.... motor and pcb board. Washing machine that lasts 3 years.... not good enough , it gets used 3 times per week! Don't be fooled by the warranty ...will cover parts mostly but have to pay for tech to inspect , and then repair costs so didn't even bother. It doesn't wash the clo...

I fix washers. Have done for about 5 years now. Beko washers are basically unfixable with their motor design. When the motors fail, and that’s about the only problem I’ve had to try to fix you’d have to buy a new one and hence not worth it. They’re all quite new that I get hold of. Current one is 3 years old. Flashing wash signal. Chuck it.

After several visits by a Technician, under warranty they threw a number of service boards to they and fix the issue. I have given up, we are off to by a known product. Very disappointed in the service provided. Martin

We bought the machine end of 2016. Betta electrical told us that up til now he wouldn't recommend their machines but they now have been upgraded and are much more reliable. Bought this one for the pet hair removal option, used it once and that function never worked again. Didn't bother getting that fixed. A few weeks ago it wouldn't start. Got the quote today. Both control boards have gone at a replacement cost of $495.
Previously owned Electrolux front loaders and got over 5 years out of each of those and they were a lot less expensive. Beko not a brand I would buy again

Ever since I bought this washing machine it was leaking and shattering. The technician who visited my place took the machine to his warehouse and returned it back. He said no fault found. It started leaking and shattering again. He revisited and advised me the reason for the water leakage because it is shattering he also asked me not use lot of power. He put a one of my rubber mat and said machine shouldn't shatter or leak any more. He said he will bring some rubber legs. He never turned up. The washing machine still shattering, and even when i...

I got my Beko machine 6 months back and it does the job pretty well. It comes with 5 year manufacturer warranty as well. Its very compact for a 7kg machine.

Love this washing machine! Have only one small complaint when you have to push the START/PAUSE button, I have to push really hard to get machine to kick into gear and start. I have to use my thumb and really press hard for it to make sure that it starts. That is my only complaint.

The machine has a lot of options for washing cycles which are great. I wash a range of clothing from sheets and other bedding to woolen winter long sleeve tee's and never have a problem as there are good settings to choose if you want a long or a short cycle. Delicate clothes are just fine in this washing machine.

Only use half the amount of washing powder you normally use as this machine washes well.

The 9kg washing machine came with a 5 year Manufacturers Warranty which was a great selling point. There was a lot of optimism in our laundry and confidence that we were covered if the washing machine failed. The problem is that the washing machine cannot be quickly and easily fixed. I probably would not have bought this product if I had known how long it would take for the replacement parts to be delivered to Sydney when the machine stopped working. The time consuming visits to the laundromat in the interim and needing someone to be home for t...

I absolutely love this machine !
So many settings to choose from and it’s super quiet . It doesn’t have a little bell noise for when it’s finished so you need to make sure you remember you’ve got the machine on . Quick wash of 14 minutes 28 minutes , dark wash , hygiene was and so much more . Amazing machine and highly recommend it

I bought this machine after my experience with a Beko dishwasher. My Simpson top loader was not performing well and leaving our farm clothes dirty. The price compared to similar sized brands was very competitive. I find this machine to be easy on delicates and woolens, but at the same time I am extra pleased with how well our work clothes come out. Grease and oil are easily removed. I like that you can alter water temperature and spin intensity even after you've started a cycle. The only down side is the length of time a cycle takes, but I only use the 'cotton' cycle for the farm clothes and the daily quick for almost everything else. I do about 6 loads of washing per week and am very happy with this machine.

owned this washing machine for about a year, leaks, rattles, timer does not work, does not clean properly, on spin drive sounds like it on it way out. Never buy, heap garbage, worst washing machine I have ever owned.

The owner of Rezzie Electrical Store convinced us that BEKO was a great brand. We took his word for it rather than doing our own research. We have owned this machine now for less than 1 year and this is the second time it has broken down. This time it doesn't spin or drain water. The machine finishes it's cycle and the clothes are dripping wet and still has soapy water.
The other issues are - it goes off balance easily and therefore moves around and bangs into walls and cupboards. It's noisy and well.
I'm awaiting the service provider to call back from BEKO to book in another service call.

Be warned - do your research. Cheapo is NOT better.

this is the worst machine i have ever owned. tried with no luck for any help from the company except for her to argue with me that there was no problem. no help at all from the local fix it guys. their recommendation was to never own a beko and they are an agent for it.

I bought my machine 4 years ago.
Two years ago the motor had to be replaced - they did that under warranty.
The handle snapped, it's flimsy so I need to use a teaspoon to get the door open now. And it has broken down again.
Four years old, no longer under warranty - will cost me too much to get a technician to see it and replace the motor so off to land fill it goes. It hurts my heart and as a single parent, it hurts my pocket.
Buy cheap - get cheap. I'm going back to Fisher and Paykel.