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Belair Custom Homes

Belair Custom Homes

Belair Custom Homes
4.6

9 reviews

Positive vs Negative
89%11%
Build Stage
  • Post-Construction
Customer Service
4.3
Site Admin ?
4.5
Timeliness
4.0
Structural Integrity
4.7
Plumbing & Waterproofing
4.3
Electrical & Lighting
4.8
Flooring
4.6
Transparency ?
4.3
Brand Manager for Belair Custom Homes? Claim your listing.
9 reviews
Anne
Anne
  Verified

We are thrilled with the result – From our initial meeting we were confident that they would do their best for us. Their patience and understanding was much appreciated especially when we visited the site - all of the subcontractors were friendly, respectful and happy to update us on their work despite being incredibly busy. The build was completed in 7 months which, in these… Read more

times of Covid, material shortages and including the Christmas/New Year period, is amazing to us and also to many of our neighbours and passers-by who commented on the short timeframe. Thank you especially to Scott for his hard work and professionalism. We appreciated having direct communication with him, no query seemed too much trouble and we knew that we could always trust his advice. We can honestly say that we enjoyed the building process, which is a surprise to many people and we are very grateful to everyone at Belair Custom Homes for making that possible.

Sarah
SarahSA4 posts
  Verified

Second time building with Belair Custom Homes – We have just this week moved into our newly completed home, built by Belair Custom Homes, and we could not be happier. The team at BCH were able to take on our build from concept stage, through to finished result, handling the architectural plans, council approvals, building to budget and ensuring a high-quality finish was the result. This is, in… Read more

fact, our second time building with BCH, a builder we knew we could trust and communicate easily with. We valued Scott's presence onsite, personally overseeing and directing the building process. We highly recommend BCH for a custom-built home.

Millja
MilljaSA2 posts
  Verified

Innovative design and use of space – We engaged BCH to create functional, contemporary living spaces in our classic 70s home. Scott and his team designed and created a beautiful modern space that has opened up our home to take advantage of our hills location and has somehow created more living space within our existing footprint. We love it! Thank you. Show details

Landa Mavromatis
Landa MavromatisSA
  Verified
Timeliness
Structural Integrity
Flooring

Knowledgeable, personal and customer-oriented – We have been very blessed with a builder like Scott. He is very precise and a man of his word. Thanks to Scott and his team, we have the most beautiful home in Adelaide. The process went a little bit slower than we had hoped for (among others counsel) but that is probably normal. The costs went slightly over budget. Show details

Dale
DaleSA2 posts
  Verified
Site Admin
Timeliness
Plumbing & Waterproofing

Consultative, Professional and Attention to Details is our experience with Belair Custom Homes – Scott and his team at Belair Custom Homes were great for our house build. We provided a detailed brief on what we were looking for and BCH turned this into reality. The process and scheduling was clear and even with delays from bad weather or supplier holdups the works were completed on time and on budget. BCH tradesmen took pride in their work… Read more

and provided us exceptional quality results. Scott is a good listener and was able to find ways to achieve some of the unique elements of the design we were seeking at a fair reasonable cost. We were delighted with the attention to detail evident to ensure the finishing touches were completed. We would recommend Belair Custom Homes and certainly chose them if we build again.

Graeme
Graeme5 posts
  Verified

Dream Home - Excellent Builder – Thank you to Scott and his team for building my dream home. I was recommended to build with Belair Custom Homes from a family member who was also very happy with their work. They were very professional and honest at all stages of the build. All trades and products were of a very high standard and good value for money. I am very happy with all their work. Thanks again. Show details

Steve
SteveSA
  Verified
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring

Soul Destroying Experience – As part of our due diligence in selecting Belair Custom Homes (BCH) as our home builder we read the glowing references on this produce review page. Unfortunately, our experience was vastly different. Having built 3 times previously, whilst we were aware of the issues/stresses of building, it did not prepare us for this soul-destroying experience.… Read more

Whilst the design, negotiation, initial building works went smoothly, once there was an issue, things changed for the worse. From failing to allow for GST on the joinery package which we had to cover, quality issues we continually needed to address, attempts by BCH to retain credits to which we were entitled, refusal to comply with inclusions in the contract instead insisting that we pay etc. In the end we walked away from an estimated $7,000 in credits to move into our home. Poor communication and dishonesty, which were underlying traits of BCH dealings with us, destroyed our trust. The defects period was more of the same. I could not recommend them under any circumstances.

Barb
Barb2 posts
  Verified

Great Experience with BCH – We built with Belair Custom Homes last year and it was a great experience. Scott took our Wish List and designed a quality home that perfectly fits our family’s needs. Being a custom builder, we had the ability to pick any fittings and fixtures we wanted. but we had no nasty budget surprises at the end because we had good ongoing communication… Read more

with the BCH office staff so we knew if an item was going to incur an additional cost.

We had so much choice it could have become overwhelming but BCH introduced us to friendly and knowledgeable people who helped us choose our tiles, colour schemes and kitchen design. The results are outstanding and the workmanship, particularly in the bathrooms and kitchen, is excellent thanks to the Site Manager’s watchful eye. The only real disappointment has been the quality of some of the interior painting.

However, on balance, it is a large house that was built on time, on budget and BCH are a great team to work with. We are extremely happy with the result and we would definitely build with BCH again.

Sarah
SarahSA4 posts
  Verified

Thoroughly satisfied – From conceptual plans, council submissions, organizing demolition, through to completion of the build of our split level, modern family home, our experience with Belair Custom Homes was exceptional. With Scott's guidance we achieved the level of finish we were seeking within our budget and within the time schedule. The build was well managed and very closely supervised throughout. We intend to build again and without hesitation would use BCH.

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