Belling Richmond 90cm BR900DF
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paint peeling on stove top. Please direct me to have these repaired – Great oven and cook top. Main oven door is warped and heat uneven in main oven and paint blistered on cooktop. Please direct me to have these repaired Show details · 1
Bad customer service representative – 3 months after purchasing the stove, induction plates start displaying error message. The technician suppose to come in two weeks to fix it but informed me 10 days after over the phone that I have to wait up to two more weeks as he has to order the parts !!! 4 weeks without cooking!!! I called the Belling customer service and their representative… Read more
(male) was so unpleasant while I asked for warranty and possibility for replacement stove. While I was asking questions and talking to him he asked me to stop talking and listen to him!!!! So rude! I am disappointed in the customer service attendance and the new product I have purchased.
Love it but have issues with RHS door – I love my Belling, it is my 2nd one. The issue that I have is the RHS door. It won't close tightly. We have adjusted the magnet but it seems warped. The heat escaping is damaging the control knobs for the cook top. Show details · 1
Positive reviews
Best oven ever – I've had my Belling for over 7 years now and have had absolutely no issues. Temperatures are accurate and cooking times spot on. I've used all ovens simultaneously when cooking for a crowd.Grill function is quick. Couldn't manage without it and use it every day. Show details · 1
Oven RHS door and control knobs – RHS Door warped magnet all the way out to close no manual how to reinstall control knobs would love to hear solutions. Love the oven would not change just need a few alternatives to fix Show details · 3
Great product. I love it – I have been using this cooker since 2014 and I have not had any issues. Fingers crossed. My wife is definitely a fan of Belling products. The rangehood is amazing too. We bought them as a package. The oven is very easy to use and the heating speed is fast. Show details · 1
Negative reviews
Poor Oven Poor Services from Belling – The oven runs very very hot, the following items have been replaced more then once. And has been a on going issue for almost a year. Seals, Thermal switch x 2, inner and out glass, cooling fan and light have been replaced. Currently the grill does not work, water leaks from the bottom oven and the gas takes along time light. Belling Customer care has been poor and no follow up unless I call. Show details
Hi Joanna, Thank you for reaching out to Belling, I am… Read more
Thankyou – A very good looking oven & suits our kitchen perfectly. Heats up quickly and cooks well. Unforunately we had an issue with the smaller oven & steam escaping, this issue eventually caused the deterioration of the enamel on both oven & griller doors (left side). This was rectified eventually after a lengthy wait (initially reported in July & repair… Read more
completed Dec). The same issue has now re-reappeared and there is also a random issue with the ignition of the burners. Reported to Belling (March 2020) and no contact from the local repair company to date. I'm afraid we are in for another struggle.... For the price paid I cannot recommend this product on quality or after sales service. Update Below: We had the service guy (a completely different company to the last service) look at the oven 4 May 2020 and order some parts for the repair (oven seal & ignition module as far as I know). Waiting on a reply to an email sent 13 July. It is now about 10 weeks after the service call and no sign of any progress..... Update Below (Sep 2020): Just like to thank the Glendimplex team for the goodwill your company has shown, it is very much appreciated. Issues have been well & truly resolved.
Hi Rob, We are sorry to hear about your experience, can… Read more (+4 replies)
Like my marriage(s) – This oven starts off absolutely fabulous but then descends into disappointment, sorrow and regret. It cooks really well. The three ovens are really useful for dinner parties and big events. The space and layout is great. And it looks really cool. But after 5 years home cooking use it has disintegrated and appears to be unable to be fixed. … Read more
The long door has buckled and lets the heat out the top - which has discoloured the outside. The centre burner stopped igniting after around 18 months and I have never been able to source parts for it despite emailing the recommended service company 3 times. Harvey Norman - the sellers - have disowned it completely and are absolutely pathetic in terms of taking any responsibility for the product they have sold me (I will never buy anything important from them again). The knobs and controls have lost all of their graphics so it is only from memory that I know how to operate the damn thing. It promised so much when i saw it in the showroom and it has failed to deliver in the long term. My second wife was very similar and this only brings back the memories.
Recent reviews
Don't understand the complaints! – We've owned our Belling now for nearly 6 years and love it! If we finally bite the bullet and redo the kitchen, it will be around this oven. Day to day we use the single oven but come Christmas, Easter and special family gatherings, we work this thing over with multiple roasts on the right and dessert on the left without a hitch. If I'm going to… Read more · 1
criticise anything it's that the wok burner, that I understand is better in the new model, isn't hot enough to actually wok cook. Otherwise, this is a solid purchase.
Unreliable appliance, absent customer service – I've had this oven 4 years. In that time, the rear right hand element stopped working, smell of electrical burning, oven racks distorted and the ceramic top is discoloured despite proper care. Best of all, when company was emailed I received no response. Very disheartening as I thought I was getting a quality British built product and the price isn't exactly cheap. Show details
Junk - don’t waste your money – We purchased our Belling Stive about 12 months ago. We like the look, it went well in our home. That’s where our positive impressions end. It’s junk! Poorly made, poorly designed. Nothing fits together properly, sliding drawers / shelves keep failing, burners light one day but not the next. Everything about it feels cheap and nasty. It’s… Read more
like paying for an exotic sports car and receiving a cheap Chinese runabout!
Save your money. Don’t buy Belling. Cheap and nasty crap!
Worst experience with Belling oven 90cm – I am very much disappointment with this product. I bought it 3 years ago. I had some difficulties with the stove. It showed some error. It was within the product care. The electrician attended and stated he cannot fix it. The company do not product the spare parts. The product care company gave me the value of oven. I looked the price at Harvey… Read more
Norman. It is doubled. I cannot afford it that much now. The product care company that they will replace it the appliance with no extra cost. Now, they changed their statement. They agreed to give me some credit and I have to pay what ever on the total price. It is unfair. I trusted on Belling company and I thought it would run longer than three years. I will not advise others to buy the Belling product as it is expensive and expensive to replace it. I am stuck now and do not have money to buy new one. I am surprise the company cannot replace the spare parts. I thought the product care would replace the product with no extra cost. Disappointed.
Hi Naimish, sorry to hear about that.. I would have a… Read more
Find out how Belling Richmond 90cm BR900DF compares to other Freestanding Ovens
Know better, choose better.
If you want to form a new friendship with your repair guy then this is the oven for you – I have had nothing but continual issues with this oven in the 18 months that I have had it. First the door wouldn't close properly and heat was escaping. The door was replaced. Then the rusting started. Now every couple of weeks I find new rust spots. It is actually beyond a joke now. And the service department have closed off claims without… Read more
actioning them!!! So I submit a claim and hear nothing and then call them after patiently waiting and the girl at the end of the line tells that the claims been closed off. No repairs done. Just closed. I am now trying to get the oven returned as after 18 months I no longer have any faith in the product and I shouldn't have to be submitting warranty claims for rusting on an expensive 18 month old often every few weeks. And who knows for how long I will continue to find new rust. And that is proving just as hard as apparently no-one at Belling is able to be reached or make a decision. My best advice is stay away from the products as the quality and service just is not acceptable for the price of the product.
hi, sorry to hear about the issues you are experiencing,… Read more
Amazing – Best oven I have ever owned , just love everything about it ,size , heating times . The only thing after 12 solid years of hard work the timer has gone so soft you can hardly hear it Show details · 1
Cooks nicely and looks good – Brought the older style to match our house. It was on sale like around 40% off so got a good price and it came with gift cards as a promo. After we brought it someone told us we would regret it because they are unreliable BUT 8 mths on and happy to say the opposite. It's a bit fast/hot but cooks things the best out of any oven I've owned. It's… Read more · 1
been easy to clean and I like the 3 different sized sections, they are fantastic. Nil problems at this stage.
Worst oven ever!!! – I decided to replace my 10 year old oven with what looked like the perfect oven, the Belling Richmond 900DFT. The oven was so hot that it melted the side cabinets next to it. A very unsatisfied customer, buyer beware. It’s a dodgy piece of eyesore that’s destroying my kitchen. Show details
Hi Gwen, it is really concerning to hear of your… Read more
i'm actually pretty happy with this – got it a few days back via express delivery. haven't had a chance to try it yet so i will leave a more detailed review when i do try it later. heard really good reviews on this before so i'm actually pretty excited to give it a go. maybe it could be the best oven ever lol... Show details · 1
the best dont know why they stopped it – is is the best oven I’ve owned - and that’s a few! I mostly use the small bottom oven. It cooks pork belly so well. The grill is great and the long oven is great for quiches and cakes etc. it look kills and very luxurious i am very very pleased Show details · 1
Perfect – Easy to use and set up highly recommend it it heats up quickly and easy to use sleek design affordable cooks food evenly takes time to heat up when grilling would recommend doesn’t use much power. The front glass door gets hot and wouldn’t recommend using it around kids they might burn them selves on the glass Show details
Hello Sharyn, Thanks for the review glad you like your… Read more
No complaints! – This free standing oven is amazing. We purchased it in our new home as we have an open kitchen. Not only does it look stylish ( we think its the best visual out of them all ) But the food comes out with perfection. Very easy to use. Very basic manual and also has great reviews and comes highly recommended. I have an acquaintance that has also bought this after having a sophisticated dinner at mine. Heats up really quickly! No complaints as yet! Show details · 1
I love this oven! – This is the best oven I’ve owned - and that’s a few! I mostly use the small bottom oven. It cooks pork belly so well. The grill is great and the long oven is great for quiches and cakes etc. it’s also lovely to look at. The black works really well with my granite benctops. Show details · 1
Find out how Belling Richmond 90cm BR900DF compares to other Freestanding Ovens
Know better, choose better.
I’m in love with my oven – This is the best ever I’m enjoying cooking making cakes and bbq The top of stove is gas and oven is electrical Three different oven sizes give you chances to cook three different meals in same time specially when you have party ahead It’s stainless and easy to clean it Show details · 1
Serious safety issues – Purchased a property with this oven already installed as part of a 56k kitchen makeover which is lovely, however the oven is appalling , 1.oven sides overheat 2.doors have warped because the door magnets aren't strong enough to support the door close. 3. heat escapes above the warped door which has caused knobs to perish ,4. fans seize up and… Read more
stop the oven from heating up and all this has been observed within a 12 month period. Today I have written to Belling via their online form for someone to come and look at this oven . A 2 year warranty for an oven costing over 5k is shocking and the amount of people experiencing the same faults over and over again should warrant a recall. I will be taking this further (https://www.consumer.vic.gov.au/) if a satisfactory resolution from Belling is not forthcoming. Will keep you posted on the outcome !
Update to this situation. Belling contacted me , shortly after this complaint was made arranged an inspection of the oven , the repairman Identified each of the problems l had mentioned and assessed that the problems were NOT connected to incorrect installation or user misuse.
The repairman ordered in a new fan , dials and magnets for the door . The oven was fixed within one week free of charge !
The one thing that l will say is that once the faults were acknowledged the company acted in good faith to resolve the issues .It may be that this particular model is not the best representation of Bellings products however the swift action taken to address my complaint had restored my confidence in how important Belling take the aftersales of the product . Thank you Belling very happy that this has been resolved .
Hi Christina, we do take all instances of concerns in… Read more
I love – I love this oven it cooks my chicken perfectly and is very quick. Not loud at all and my food somehow taste better after. My favourite features are the buttons and the heat. Perfect size and perfect colour for my kitchen as well. Would definitely recommend to my friends. Love Show details · 1
Covenient Oven – Fast heating speed. I cooked the whole chicken for only 40 min. This is good.I am happy with the way your food is cooked.This is really fascinating for the cook lovers. We don not need microwave, we only need oven. Oven is better than the microwave. Please save cash for this product. Show details · 1
wow what can i say – The fiery dark depths of eternal damnation be upon us. This oven is overwhelmingly and positively hot as pancakes. You know what, its hotter than the bottom of my laptop. This oven is hotly recommended, no words can describe the heat of my passion for this product. Please buy it. Show details
Great product – Controls are straightforward, temperature exactly as per settings as I have used a thermometer to test accuracy. We are very happy with the way it cooks, the space in the cooking areas and the access to the oven area. There really is very little extra that we would want from an oven as it has all the features we desire Show details · 1
perfect! – amazing at cooking and easy to clean. If you're looking for a good thing to use just look at this one because I've never been so happy before. You pay for quality, heats quickly. Cooks well and consistently, has great functions. would definitely recommend purchasing one of these. Pricey but worth while. Show details
VERY DISSAPOINTING – We purchased a new Belling Stove and on my first introduction to using the stove, I switched each oven on - one at a time and switching one off before turning the other on to get rid of the burn off smell of the new stove. I turned each oven to 160-180 degrees and left them on for 15-20 minutes. When I finished trialing the large right hand… Read more
oven, I felt the side of the oven wall and to my horror it was so hot I could barley keep my hand on it. Not only was the oven outside wall extremely hot the whole kitchen had become extremely hot. What a shock? I have had a St George free standing stove for 30 years and even after 2 hours of cooking the side walls are only slightly warm to touch and there is no excessive heat in the kitchen from the stove.
We left a small space between the stove and sides of the kitchen benches, but worry what the excessive heat will do to my new kitchen. The instructions say that people can install a Belling Stove tight between kitchen cupboards with no space needed. WORRIED! These people can not feel the heat on the side of their stove and would not even know it is excessively hot on the outside wall, heating the walls of their kitchen cupboards.
I bought a Belling stove because I wanted to buy a great product that worked well and would last for many years. The front looks great, cook top works, 3 ovens good idea, only the structure and outside skin of the stove resembles a biscuit tin with poor to no proper insulation. The ovens are not usable if after cooking for only 15-20 minutes the sides are excessively hot, so hot in fact that a child would burn their fingers. TAKE MY STOVE BACK!
Worked well for a few years – I bought this oven 3 years ago and has worked very well. It heated fairly quickly and looks sleek and nice. A few months ago the oven started to heat really slowly and cooking and baking had to be planned a while before starting (to get it to heat up). At first it was good but it just cannot last. Show details
Thank you for taking the time to review our product. If… Read more
Never ever again – Positives? Looks sleek. Top heats quickly. But... Years of ringing, two cassettes changed in the hob and still I have intermittent problems. Staff at the warranty centre are pleasant and try to help but the product is not up to scratch. Electronics seem flawed as it won't turn on, alarms and lights activate after use, won't respond to you have.… Read more
Trouble from day one. The shelf racks in the smaller oven are difficult to get in an out to clean. The racks are good in the long oven. The door on the long oven is touchy and does not close consistently. It slip open at the top magnetic catch. Endless adjustments and it still slips open slightly. The ovens are narrow and do not hold some standard roasters and biscuit trays. Overall it is not a good product. I have given up on it, will persevere until the nextajor problem and then send it where it belongs... The metal recyclers.
After 2 years and several repairs - a lemon – We first bought the oven in Dec 2015 and, when it is working, it was great. However, during this time each oven has 'died', and in the largest oven on the right-hand side has needed repair twice. Parts are also an issue - often have to wait eight weeks for a part to arrive from OS. If the next repair does not fix issues it looks like it will be… Read more
time to evoke consumer guarantee rights under the Australian Consumer Law and ask for a refund or replacement for this unit from Harvey Norman. It is disappointing that our previous 'cheap' ovens have been more reliable and consistent than this purchase.
Quick update: Still waiting 6 months later for the part. We were due to get it repaired, when the… Read more (+3 replies)
My choice – I chose this cooker because it is dual fuel. Other factors that influenced this purchase after looking at many other similar size cookers were:- The grill shelf and the left hand oven shelves are on glides improving access to cooking food, and therefore safety in handling hot trays. The shelves in the tall right hand oven are not on glides but… Read more
they slid smoothly nevertheless. In comparison,the wire shelves in all the other cookers I looked at grated and grabbed the shelf supports,which meant there was more chance of spilling hot food because the shelf had needed more force to slide it a quarter way out. The grill and left oven are very efficient and cook well. You can cook quickly on the grill around mark 4 to 5 and you get virtually no spatter. I find the right hand oven harder to cook with if roasting as the larger volume is harder to keep consistently hot. The gas hob is great apart from the work burner. This just doesn't provide enough heat for stir frying. For some reason some of the hob controls, especially those for the grill, are intermittently easy or stiff to turn. I haven't had these looked at because Murphy's law will spring into effect the moment I do so, and they will operate flawlessly. The hob has retained it's new look even after four years. I wash the trivets and burners in hot soapy water. Then I wet the top to soften dried on spillages, and wipe to remove. I rub over again with neat shower power, wipe and rinse,and then buff with newspaper. Hey Presto!
This is a great product – Yes its perfect my sister bought this product and recommended to me I wasn't shore but when I purchased the product and I try it is worth it Yes I'm more than happy thank you for offering such good price and best quality together You are simply the best Sincerely Aurora Show details
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Hi Mira, I'm sorry to hear of your experience. I have… Read more