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23 reviews
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Wan L.
Wan L.
 

We bought a 2021 Toyota Alphard Hybrid from Best People Movers and had a fantastic experience with Natalia. She was extremely honest and transparent about the car, with all documents and paperwork well prepared. Nothing was hidden and everything was clearly explained. What really stood out was how supportive she was during the inspection and… Read more ·  1

loan process. As first-time buyers of a Japanese import, there were many things we didn’t know, but Natalia guided us through everything and made the whole process smooth.

It’s rare to find a dealer who runs their business with this level of honesty and care. If you’re looking for a Japanese import, I would definitely recommend talking to Natalia.

Andy H.
Andy H.NSW
  Fair Incentive

Best car ever Toyota alphard – Best car ever Toyota alphard, after have this and I don’t want to drive my AMG any more hehehe… best car, luxury.. best for our kids for school ever days!! Also many thanks Natalie for your wonderful service, very high recommend for all luxury car

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Ashwin M.
Ashwin M.NSW3 posts
 

I felt trust with this car dealer and love my Toyota Vellfire – Purchased my Toyota Vellfire from this car dealer in Kirrawee 3 months ago and can tell you that it was an amazing experience. You cannot go wrong with Japanese cars and importantly you would want to trust the car dealer that you are buying from. I found Natalia to be of a humble soul and very good with her customer service. I would highly recommend buying high quality cars from this place. Show reply

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MicheleD
MicheleDQLD
 

Great experience with fab Estima – We bought our JDM AWD 2006 Estima from Natalia, sight unseen, last year and it hasn’t missed a beat. A few big trips as a Campervan, and many local trips when family come to stay and need to travel altogether in comfort and style. Immaculate vehicle and a joy to drive. Natalia was a delight to deal with. My only complaint is that I always want to buy whatever van she is selling next! Show reply

Brett S.
Brett S.TAS5 posts
 

Life saver – Found Best People Movers looking through YouTube at Estima vans. Contacting Natalia was the best thing to happen in my 30 years of car purchases. Offering a free mileage check on her site allowed me to eliminate one obvious scammer, and Natalia had the patience to hold TWO vans for a few weeks whilst I worked out my finances and pondered which one… Read more ·  1

would suit my needs. Helping to make that decision Natalia gave up a weekend (precious when you have children and are the main breadwinner during the week) to do videos of the vans and conference calling to check my needs. (Covid made visiting almost impossible, especially as I was two states away) After choosing Natalia organised delivery via carrier to my door, and had a new second key made for convenience (a cost of over a hundred dollars) Always happy to answer calls, even panicky ones late on a Sunday night, my experience seems the norm after joining a Facebook site for Estimas, and finding many other happy customers Natalia has helped. Finally, even when I had the misfortune of a simple problem with the van any car might have, new or old, soon after it was delivered Natalia contacted me and offered to pay no matter what the problem, which she did. What a relief to find someone who truly cares for their customers, in any business!

alfama
alfamaVIC14 posts
 

Don't be fooled – I have been wanting to buy a Toyota Tarago imported from Japan for the past two years. However, I had to pull the handbrake on my decision due to COVID. Since researching and hunting for the past few years, I have already built a good understanding of how these imports work and what to look for. When purchasing a vehicle imported from Japan, it is… Read more

highly advisable to check the vehicle’s history from the original source. There are several sites on the web to check vehicle history, but most of them operates outside Japan. Therefore, it is also hard to verify the authenticity of these sites. Japanese Auction Authorities have very strict guidelines and policies of vehicle auctions in Japan. Therefore, it is always advisable to get a report directly from Japanese Auctions, where the vehicle was originally auctioned and sold. However, some auctions only keep records for a shorter period. Hence, I found this site https://autocheck.jp directly from Japan to be useful.

I kickstarted my Tarago hunting and came across “Best People Movers” and was very impressed and excited about the “all” positive reviews, YouTube videos with families and children, the Export Certificates, high quality images and reports. I was keen on a Tarago Estima 2014 (advertised price AUD$27,995) and asked them to send me the original Japanese Auction Report for the vehicle, instead I was sent a fake report with doctored ODO meter reading. I clarified the repot with https://autocheck.jp and the report came as vehicle had a history of accident and last reported ODO meter reading including an approximate value of AUD$6500 excluding (Freight On Onboard and other import costs). It is to be noted, it is very cheap to buy vehicles from Japanese Auctions, which have higher milage, accident damage, hail damage, water damage and snow damage. Once the vehicle arrives from Japan, they clock back the ODO meter to attract buyers.

Car sales like “Best People Movers” operates a cartel including bogus vehicle history check sites from other countries, car sales, repairers, image editors and other relevant activities. Their smooth communication, lies like truth and compelling fake reports and summaries will make even the experts fall for it. The owner of “Best People Movers” had once appeared on SBS feature documentary, displaying her honesty and openness on Japanese vehicle imports. Unfortunately, it is proven to be fake. A while back, I saw another documentary on Channel-9’s CURRENT AFFAIRS, which had a striking story to “Best People Movers”. I am sure, we will continually be deceived from car sales like this, but I hope this review gives some context and to be vigilant.

Best People Movers
Best People Movers    

Hi Fahim, thank you for listing all my humble… Read more (+2 replies)

Pete
PeteNSW
 

Fabulous buy at a terrific price – We first saw an Estima in a car park and loved the look of it. After doing a lot of chasing up to find out about this model on google, with mechanic's and with dealers we were still confused and I had a list of 12 questions. We then found Natalia at Best People Movers and she explained all about the vehicles and the system, what to look for and… Read more ·  1

what to avoid. When she had finished I looked at my list and found that she had answered all 12 without being asked. We bought an Estima that day and Natalia was not pushy or hard sell she let the quality of the vehicle and her service make the sale. When we picked up the vehicle up the next day we were given 2 lots of all the paperwork needed for transfer of registration one for the motor registry and one for us. Services Australia commented that it was the easiest rego transfer she had done for an imported vehicle right down to not even having to photo copy the documents. This was the easiest and best large ticket item we have bought and we came away feeling on a high and feeling we were friends with Natalia, nothing was too much trouble. If anyone is interested in one of these vehicles I would recommend Best People Movers without any hesitation. Pete

PAMELA AND PETER SUMMERS
PAMELA AND PETER SUMMERSNSW2 posts
 

Brilliant Company to Deal With – We purchased a Estima in March from Natalia and to be honest there are no words to describe just how incredibly surprised we were at the service we received. The attention to detail, quality of information given to us (we knew nothing before speaking with Natalia) and total professionalism in every way possible was just magnificent. We cannot recommend Best People Movers highly enough! I'd give them 10 stars if that were possible.  Show reply

Jasna S.
Jasna S.NSW
 

Transparent and honest japanese import car dealers! – We purchased our first car, Nissan Skyline, from Natalia 10 years ago. At that point in time, I didn't know anything about high performance cars. For me vehicle's purpose was to transport me and my family from A to B, nothing more than that. With our first Skyline, I started enjoying driving, additional power to speed up instantly and reliability… Read more ·  1

of good japanese car and fantastic service we were getting from Natalia and Igor. Ten years later our third car, Infinity was purchased for us in Japan as a special order. Natalia was searching sale listings for us until she found exactly what we wanted. Out Infinity is a dream car! Thank you Natalia again!

Mail A.
Mail A.
 

Best People Movers - Honest and knowledgeable car dealer – To all concerned, I have purchased 3 Nissan Elgrand from Natalia from Best People Movers over the past 10 years. Two were E51 and now a E52 in 2021. I have found Natalia to be honest, sincere and knowledgeable. She made the purchase easy and has been very helpful even after the sale about any enquiries relating accessories for the car. I was… Read more ·  1

happy with my experience with Best People Movers. The cars were reliable and performed well that I now purchased three from them. Great service and willing to help any time..

I would recommend Natalia to anyone looking for a Nissan Elgrand, she has an extensive knowledge of these cars and is honest about what she is confirming.

Tony Tropeano – Adelaide - April 2021

Mark
MarkNSW3 posts
 

Not a happy customer – Disappointing and stressful on many levels. I was expecting a 5 star experience, as per reviews, but instead not even a star worth. I will now go into my good old favourite rant of how used car dealers use the same techniques. They seem very helpful and welcoming at first, but once you have paid it disappears as fast as the money from your bank… Read more

account. When something goes wrong with a car, comments like “I can’t make it a brand new car” or similar come into play, as was the case here. My favourite comment from Natalia was “There's no NOISE on the car. There's a slight clicking sound...” Just classic, I was waiting for this car to arrive for a few months and after all that they told me that car was not meant for me and I didn’t have to wait. Just a word of warning almost all Estimas from 2006-2010 have an inherent problem with intermediate shaft. What it means is the clunky noise coming from the steering wheel. Toyota didn’t do a recall even after issuing a technical sheet. Anyway it would be nice for the dealers to let me know of the problem before taking the deposit.

Best People Movers
Best People Movers    

Mark, thank you very much for taking your time… Read more (+4 replies)

Jenia M.
Jenia M.
 

Highly recommended! – Great family business focusing on educating customers about Japanese imports. High quality service with a personal touch, honest advice and good prices. Highly recommended!

Isabelle
IsabelleNSW2 posts
 

Happy customer – I recently bought a people mover from Natalia. She is and was very caring and very helpful in helping us find the right car for our family . I needed to find seat covers and she went out of her way to get some for me after purchasing the car . I would recommend the best people movers and you know you are getting only the best . We are very happy with our vehicle. Isabelle Show reply

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Leanne
LeanneNSW
 

Honest and professional service, and a perfect Van for our large family! – We decided to upgrade our family van, we were interested in another Estima as we were impressed with our older model that we bought privately a few years back. We went with Best People Movers, and bought a beautiful 2006 model V6, 3.5 8 Seater. Natalia was absolutely brilliant !!! She had excellent customer service, fast replies and was very… Read more ·  1

professional and informative on safely buying a import. This made buying our car so much easier and smoothly. I 100% recommend Best People Movers to anyone in the market for a import, in excellent condition and at a excellent price. Thank you Natalia and your husband for meeting with us on a Sunday, and for your friendly A+ service and smooth purchase....we will definitely come back to you when we upgrade again. Your pure honesty and kindness wins you the five star rating alone. Our family loves our new van, with many roadtrips planned in the future. Thank you again!!

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GeeKay
GeeKayNSW19 posts
 

Best People Movers – Natalia from Best People Movers is a very honest lady. I just got my 2013 Toyota Estima and it's in perfect condition. I am glad I got my car from here and with all the Original paperwork. Don't shape at other place. Just call Natalia and you get the best vehicle importer in NSW. Show reply

Simon
SimonVIC
 

Just very happy after 5 years – Still loving our Elgrand E51 XL you sourced for us a few years back now, no problems at all. Recent RACV inspection advised us the best Elgrand they have seen!

Irina D
Irina D
 

Excellent! – Excellent car! Excellent service! I bought my favorite car - Nissan Elgrand! Thank you very much Best People Movers! You are the best!

William
WilliamNSW2 posts
 

Japan Imported Toyota Estima – Natalia from Best People Movers the best in the market many Japanese imported dealers close to home after viewing the cars available, still went back to Natalia over 2hours drive to her office, but surely worth the effort. the vehicles imported by Natalia are top quality with genuine kilometres full vehicle history and are in immaculate… Read more

condition

on pick-up of vehicle, everything promised was delivered

cannot ask for better customer service.

highly recommend Natalia to everyone seeking quality japanese imported vehicles

7wonders
7wondersNSW7 posts
  Verified

Toyota Estima! Love to drive – We are a family of four plus 2 grandparents and we needed a proper 7 seater for comfort and easy access to every row. At first we looked at Tarago Ultima but this model is under-optioned and overpriced. Then we found out about Toyota Estima, upmarket version of Tarago, imported from Japan and we checked out a few of those dealerships in… Read more

Sydney. Most of them were selling 2003-2009 models and only a couple of dealers had what we wanted in 2012-2014.

In the end we settled for series 3 2014 X model from Best People Movers in Kirrawee. The car is immaculate and price was $$$s cheaper than any local Tarago…

And what a difference in quality and options!

First of all, our Estima is AWD and now we can go to snow without hassle of putting chains.. Option wise, we got 360/all around cameras (!!!) automatic tailgate (!!!), both electric sliding doors, proximity key, push start button, cruise control, 3 zone climate control with air purifier, Bluetooth, etc. Our car has amazing spotless velour (not for long now, lol) and thick factory mats on top of carpet for every row and even on the steps. Beautiful finishes throughout the cabin.

Cabin is a walk through with lounge chairs in the middle. Back seats split 40/60 and folds flush with the boot floor. Great size boot even with all seats in action.. We all love how it quickly turns into a 4 seater: middle row seats can slide to the very back when third row seats are folded in the boot. Very versatile.

The only minus is that to keep 360 cameras, we had to keep the original unit and we missed out on new unit with in built Sat Nav. But to me, all around cameras are more important: I can always use GPS on my phone.

We put FM convertor in the original unit instead and changed language setting to English. So now most of stuff there is in English, and we can easily use it. Even 360 camera screen has English language now.

We showed the car to our mechanic and he was very impressed with its condition (70,000km on the clock now). It is a 3,5L V6 engine, but no timing belt, chain, and service is going to be reasonable, under $200 every 10,000km. Petrol consumption is around 12L per 100km around our area with hills and roundabouts and drops down to just under 10L on highway.

So, very happy with our car and can’t wait to take it on a family trip..

Hans
Hans
 

Best car dealer in Sydney – Oh Natalia, you don’t need any recommendations, my 2008 E51 full leather highway star is still the best car I ever bought and I have referred already so.. many people. You definatly deserve 5 stars for your honesty, friendliness and assistance. I am so happy to leave a great recommendation specially as I now have also bought recently an E52… Read more

Elgrand Rider from your company GT high performance. What a machine, with only 18000km on the clock, sheer luxury and a pleasure with lots of room for either long legs and or my big fat belly and an all English conversion as well. Very happy chappy. Your company sells the best people movers in Sydney that’s why I like to give a high 5 to GT high performance in Kirrawee in Sydney you should inundated with enquiries. Truly the best people movers in Sydney. Thanks again Natalia. Hans

Brett
Brett
 

Stunning, immaculate vehicle with a price and service unmatched by other dealers – I did some extensive shopping around for a people mover to suit my growing family. We had an ageing Tarago that we loved, but needed upgrade. I'd read a lot of horror stories about some other dealers who were shoddy and doing naughty things, so I was nervous about making a decision. Then I found Best People Movers. Well... what a breath of… Read more

fresh air! Natalia is no ordinary car dealer, she's a professional with highly transparent practices.

Not only did I get an awesome car for my family, but felt totally comfortable with the entire process. No pushiness or up-selling - just genuine concern for my family's requirements. I was also completely satisfied that my car had genuine KMs and was in tip-top condition.

I highly recommend Best People Movers as your first port of call for an affordable people mover with luxurious extras.

Derek
Derek2 posts
  Verified

Excellent services and car quality – Bought a series 3 Toyota Estima 2013 from Natalia, never regret. It is always a lovely drive, a great car for everyday life and weekends. So much storage space, and leg room. Car quality is great, low Km. Highly recommended. Would come back to Natalia again, and recommend friends.

Vladimir M
Vladimir M
  Verified

Fantastic experience overall! Highly recommend! – I bought my Skyline V36 from Best People Movers by a custom order from Japan. Although their main speciality is Japanese people movers, Natalia and Igor were absolutely amazing in finding exactly what I wanted and at a very good price. Another very important factor for me that my Skyline came with all original papers from Japan to verify its… Read more

mileage and condition. I didn’t have to worry about buying a clocked back or low auction grade car. Fantastic experience overall! Highly recommend!

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