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Best People Movers
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Great experience with fab Estima
We bought our JDM AWD 2006 Estima from Natalia, sight unseen, last year and it hasn’t missed a beat. A few big trips as a Campervan, and many local trips when family come to stay and need to travel altogether in comfort and style. Immaculate vehicle and a joy to drive. Natalia was a delight to deal with. My only complaint is that I always want to buy whatever van she is selling next!
- 3 reviews
- 1 like
Life saver
Found Best People Movers looking through YouTube at Estima vans. Contacting Natalia was the best thing to happen in my 30 years of car purchases. Offering a free mileage check on her site allowed me to eliminate one obvious scammer, and Natalia had the patience to hold TWO vans for a few weeks whilst I worked out my finances and pondered which one would suit my needs. Helping to make that decision Natalia gave up a weekend (precious when you have children and are the main breadwinner during the week) to do videos of the vans and conference call...
Read moreing to check my needs. (Covid made visiting almost impossible, especially as I was two states away) After choosing Natalia organised delivery via carrier to my door, and had a new second key made for convenience (a cost of over a hundred dollars) Always happy to answer calls, even panicky ones late on a Sunday night, my experience seems the norm after joining a Facebook site for Estimas, and finding many other happy customers Natalia has helped. Finally, even when I had the misfortune of a simple problem with the van any car might have, new or old, soon after it was delivered Natalia contacted me and offered to pay no matter what the problem, which she did. What a relief to find someone who truly cares for their customers, in any business!
Thank you so much, Brett, for taking your time and writing this wonderful review. Aww, you made me smile :) Waiting for the Estima pictures from your road trips around Tasmania (wink wink). THANK YOU!
- 7 reviews
- 2 likes
Don't be fooled
I have been wanting to buy a Toyota Tarago imported from Japan for the past two years. However, I had to pull the handbrake on my decision due to COVID. Since researching and hunting for the past few years, I have already built a good understanding of how these imports work and what to look for. When purchasing a vehicle imported from Japan, it is highly advisable to check the vehicle’s history from the original source. There are several sites on the web to check vehicle history, but most of them operates outside Japan. Therefore, it is also ha...
Read morerd to verify the authenticity of these sites. Japanese Auction Authorities have very strict guidelines and policies of vehicle auctions in Japan. Therefore, it is always advisable to get a report directly from Japanese Auctions, where the vehicle was originally auctioned and sold. However, some auctions only keep records for a shorter period. Hence, I found this site https://autocheck.jp directly from Japan to be useful. I kickstarted my Tarago hunting and came across “Best People Movers” and was very impressed and excited about the “all” positive reviews, YouTube videos with families and children, the Export Certificates, high quality images and reports. I was keen on a Tarago Estima 2014 (advertised price AUD$27,995) and asked them to send me the original Japanese Auction Report for the vehicle, instead I was sent a fake report with doctored ODO meter reading. I clarified the repot with https://autocheck.jp and the report came as vehicle had a history of accident and last reported ODO meter reading including an approximate value of AUD$6500 excluding (Freight On Onboard and other import costs). It is to be noted, it is very cheap to buy vehicles from Japanese Auctions, which have higher milage, accident damage, hail damage, water damage and snow damage. Once the vehicle arrives from Japan, they clock back the ODO meter to attract buyers. Car sales like “Best People Movers” operates a cartel including bogus vehicle history check sites from other countries, car sales, repairers, image editors and other relevant activities. Their smooth communication, lies like truth and compelling fake reports and summaries will make even the experts fall for it. The owner of “Best People Movers” had once appeared on SBS feature documentary, displaying her honesty and openness on Japanese vehicle imports. Unfortunately, it is proven to be fake. A while back, I saw another documentary on Channel-9’s CURRENT AFFAIRS, which had a striking story to “Best People Movers”. I am sure, we will continually be deceived from car sales like this, but I hope this review gives some context and to be vigilant.Hi Fahim, thank you for listing all my humble achievements.
The only thing you forgot to mention here that as per your demand I did TWO EXTRA PAID CHECKS on my vehicle (including at https://autochec...
Read morek.jp that you specifically requested) and all three auction reports + history of the car (the one on file/website and 2 paid ones) have a 100% match.
Hi Natalia
I have the same email records of all our communications. As per my last two email communications, you never sent me the original Autocheck Reports despite repeatedly asking for them, instea...
I would like to show the readers, the following email you (Natalia) have sent to me on 28/10/2021. It is further evident your threat, defensive behaviour and all positive reviews on Product Review.
--...
Fabulous buy at a terrific price
We first saw an Estima in a car park and loved the look of it. After doing a lot of chasing up to find out about this model on google, with mechanic's and with dealers we were still confused and I had a list of 12 questions. We then found Natalia at Best People Movers and she explained all about the vehicles and the system, what to look for and what to avoid. When she had finished I looked at my list and found that she had answered all 12 without being asked. We bought an Estima that day and Natalia was not pushy or hard sell she let the qualit...
Read morey of the vehicle and her service make the sale. When we picked up the vehicle up the next day we were given 2 lots of all the paperwork needed for transfer of registration one for the motor registry and one for us. Services Australia commented that it was the easiest rego transfer she had done for an imported vehicle right down to not even having to photo copy the documents. This was the easiest and best large ticket item we have bought and we came away feeling on a high and feeling we were friends with Natalia, nothing was too much trouble. If anyone is interested in one of these vehicles I would recommend Best People Movers without any hesitation. PeteTHANK YOU SO MUCH, PETE!
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- 2 reviews
- 2 likes
Brilliant Company to Deal With...
We purchased a Estima in March from Natalia and to be honest there are no words to describe just how incredibly surprised we were at the service we received. The attention to detail, quality of information given to us (we knew nothing before speaking with Natalia) and total professionalism in every way possible was just magnificent. We cannot recommend Best People Movers highly enough! I'd give them 10 stars if that were possible.
Thank you very much, Pamela and Pete! It was so lovely to meet and work with you! :) I'm sure we'll catch up with you sometime this year in your lovely town. Enjoy your beautiful Estima! Kind regards, Natalia
Transparent and honest japanese import car dealers!
We purchased our first car, Nissan Skyline, from Natalia 10 years ago. At that point in time, I didn't know anything about high performance cars. For me vehicle's purpose was to transport me and my family from A to B, nothing more than that. With our first Skyline, I started enjoying driving, additional power to speed up instantly and reliability of good japanese car and fantastic service we were getting from Natalia and Igor. Ten years later our third car, Infinity was purchased for us in Japan as a special order. Natalia was searching sale listings for us until she found exactly what we wanted. Out Infinity is a dream car! Thank you Natalia again!
Thank you so much, Jasna! I'm honoured to have you as my loyal customer all these years and very glad you've become a bit of a JDM addict. You can't beat Japanese imports :)
Best People Movers - Honest and knowledgeable car dealer.
To all concerned, I have purchased 3 Nissan Elgrand from Natalia from Best People Movers over the past 10 years. Two were E51 and now a E52 in 2021.
I have found Natalia to be honest, sincere and knowledgeable. She made the purchase easy and has been very helpful even after the sale about any enquiries relating accessories for the car.
I was happy with my experience with Best People Movers. The cars were reliable and performed well that I now purchased three from them. Great service and willing to help any time..
I would recommend Natalia to anyone looking for a Nissan Elgrand, she has an extensive knowledge of these cars and is honest about what she is confirming.
Tony Tropeano – Adelaide - April 2021
Thank you very much, Tony! Although we are located in different states, It has been my pleasure to work with you all those years! Enjoy your beautiful E52. Kind regards, Natalia
Not a happy customer
Disappointing and stressful on many levels. I was expecting a 5 star experience, as per reviews, but instead not even a star worth. I will now go into my good old favourite rant of how used car dealers use the same techniques. They seem very helpful and welcoming at first, but once you have paid it disappears as fast as the money from your bank account. When something goes wrong with a car, comments like “I can’t make it a brand new car” or similar come into play, as was the case here. My favourite comment from Natalia was “There's no NOISE on ...
Read morethe car. There's a slight clicking sound...” Just classic, I was waiting for this car to arrive for a few months and after all that they told me that car was not meant for me and I didn’t have to wait. Just a word of warning almost all Estimas from 2006-2010 have an inherent problem with intermediate shaft. What it means is the clunky noise coming from the steering wheel. Toyota didn’t do a recall even after issuing a technical sheet. Anyway it would be nice for the dealers to let me know of the problem before taking the deposit.Mark, thank you very much for taking your time to leave us a review.
“I was waiting for this car to arrive for a few months”....
Read more We’d be happy to sell you any car from our stock, yet you were interested ONLY in our low mileage 2006 Toyota Estima that was still in Japan. We received your deposit on 24th of December 2020. The vehicle arrived 3 weeks later (immaculate as per its very high auction grade of 4B) and was ready for pick up on 28thof January 2021. “When something goes wrong with a car”. The only problem found by A&D Automotive was low front brakes. We immediately organized new pads. The vehicle was then recognized fully roadworthy. “Anyway it would be nice for the dealers to let me know of the problem before taking the deposit.” Mark, cars are made up of 15,000 parts and every single model comes with a factory cosmetic issue of some sort. Even brand-new cars. And since the vehicle was still in Japan, when you transferred the deposit, we were not able to give you the full info. However, we understand that slight noise can be very annoying to some people (including myself) and, once you expressed your concerns, we promptly offered you full refund. Instead, you requested an independent mechanical inspection and as an EXCEPTION, we allowed you to take this unregistered vehicle to your preferred mechanic. On our trade plate. For three hours. You came back saying that the vehicle was “dangerous” and “unsafe” and requested more mechanical work to eliminate the noise and then another mechanical inspection. The same steering column comes on many other Toyota models (such as RAV4, etc) globally and NO recalls have been issued either by Toyota Australia or by Toyota Japan. Estima is a brilliant family vehicle. It’s the most popular imported MPV from Japan due to its great reliability and value for money. Yet you weren't satisfied. Seeing how unhappy you were, we had no choice but to ask you to accept the full refund. We wish you all the best and sincerely hope you’ll find what you’re looking for. Kind regards, Natalia
I think its best to look for solutions based on facts rather than excuses. The fact is you didn't tell me about the so called 'cosmetic' issue which is well known with Estimas, as I found later. Anoth...
Read moreer fact is that the deal was canceled by BPM, based on my comment, that I don't generally trust used car salesman. Just for your information there are a lot of people who don't trust used car salesman or new for that matter. I was told that I can not be a customer which I thought was just unprofessional. I do understand its the sellers market now and the car was advertised for $17900 the next day, $2000 more the original price. I have invested a lot of time and effort jumping through a lot of hurdles on the way and yes taking it to mechanics to make sure its safe. Please stop making up fairy tales, just try doing better next time.Hi Mark, good to hear from you again. We had to cancel the deal becuse 10 days after the car was ready for sale you had no intention to pick it up. The best solution was to give you full refund and se...
Read morell this vehicle to someone who appreciates it. You're right, the vehicle was advertized the next day and sold almost immediately. The new owners bought it unseen and they are very happy.
Highly recommended!
Great family business focusing on educating customers about Japanese imports.
High quality service with a personal touch, honest advice and good prices.
Highly recommended!
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Happy customer
I recently bought a people mover from Natalia. She is and was very caring and very helpful in helping us find the right car for our family .
I needed to find seat covers and she went out of her way to get some for me after purchasing the car .
I would recommend the best people movers and you know you are getting only the best .
We are very happy with our vehicle.
Isabelle
Thank you very much, Isabelle! It was very nice to work with you and your family. Enjoy your new car! Hope to catch up soon! Nat
Honest and professional service, and a perfect Van for our large family!
We decided to upgrade our family van, we were interested in another Estima as we were impressed with our older model that we bought privately a few years back.
We went with Best People Movers, and bought a beautiful 2006 model V6, 3.5 8 Seater.
Natalia was absolutely brilliant !!! She had excellent customer service, fast replies and was very professional and informative on safely buying a import. This made buying our car so much easier and smoothly.
I 100% recommend Best People Movers to anyone in the market for a import, in excellent conditio...
Thank you so much, Leanne! Happy to hear that you and the whole family are enjoying your new V6 Estima. They're such perfect cars for anything life throws at you, from mundane shopping to epic road trips:). Enjoy!
- 11 reviews
- 3 likes
Best People Movers
Natalia from Best People Movers is a very honest lady. I just got my 2013 Toyota Estima and it's in perfect condition. I am glad I got my car from here and with all the Original paperwork. Don't shape at other place. Just call Natalia and you get the best vehicle importer in NSW.
Thank you very much Goran! Enjoy your beautiful Estima, hope the whole family loves it too, it's a one off :)!
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Just very happy after 5 years
Still loving our Elgrand E51 XL you sourced for us a few years back now, no problems at all. Recent RACV inspection advised us the best Elgrand they have seen!
Excellent!
Excellent car! Excellent service! I bought my favorite car - Nissan Elgrand! Thank you very much Best People Movers! You are the best!
Japan Imported Toyota Estima
Natalia from Best People Movers
the best in the market
many Japanese imported dealers close to home
after viewing the cars available, still went back to Natalia
over 2hours drive to her office, but surely worth the effort.
the vehicles imported by Natalia are top quality with genuine kilometres
full vehicle history and are in immaculate condition
on pick-up of vehicle, everything promised was delivered
cannot ask for better customer service.
highly recommend Natalia to everyone seeking quality japanese imported vehicles
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Thank you so much, Michele for taking your time to post your review. And also a huge THANK YOU for helping my other customers from North QLD with their questions re rego transfers and roadworthy. LEGEND!