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OzCar
4.4 from 1,185 reviews

Reviews

4.4

1,185 reviews
5
(880)
4
(178)
3
(8)
2
(9)
1
(110)
  • Product Quality
    4.4 (337)
  • Return Claim MadeYes (15) · No (324)
  • Customer Service
    4.4 (329)
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Fran S

Fran SSydney Surrounds, NSW

  • 2 reviews

Love my new car

published

We only went to look but ended up finding the perfect car. Andrew was friendly but not pushy and gave a great trade in on our car. Since then I’ve found something wrong with the car and there was no hesitation on getting it back in to be fixed. Would recommend my friends to go take a look if they’re in the market for another car.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGosford
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The reviewer stated that an incentive was offered for this review

Elissa

ElissaCentral West, NSW

  • 2 reviews

What a great afternoon's entertainment !!!

published

We had a ball buying my car at OzCar Dubvagas (Dubbo). The team there are a hoot. It was so easy dealing with these guys and my car just kept calling me back. I got a great deal with a couple of extras included, we had a good laugh and some serious business also. Love my car and looking forward to heading back there to get it serviced. Thank you OzCar xxx

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDubbo
See all answers

The reviewer stated that an incentive was offered for this review

Great customer service

published

Loved the way I was treated, great help! Love the car I came home with, excellent to drive. Chris was my salesman he was great!
Definitely return to oz car.

Store LocationDubbo nsw
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Perfect car for my family

published

Car drives great, great customers services also fixing little scratches on the car for me. My family and i are very happy with this car.
Sales contact i think his name was dominic top bloke.

Customer Service
Product Quality
Store LocationNsw
1 comment
OzCar
OzCar .OzCar

Hi Sam, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Campbelltown can be. Happy Motoring and see you and your corolla at your first service

The reviewer stated that an incentive was offered for this review

Graeme

GraemeSydney, NSW

Ford Territory

published

All good with vehicle we purchased. All staff friendly and helpful. Over all a positive experience.I haven't had vehicle long enough to fine if there may be any problems as yet, doesn't appear to be.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationLansvale NSW
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Graeme, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Lansvale can be. Happy Motoring and see you at your first service

The reviewer stated that an incentive was offered for this review

sherriei

sherrieiSydney, NSW

this is just what I wanted

published

This is my 4th car I have brought over the years The ground force are just so nice the sales people were great the ladies in office were very quick in doing all my paper work. I say this with my fingers cross No car has ever given me any problem and the servers are very good. Thank you so much.
By Sherriei m. 9th July 2020

Customer Service
Product Quality
Store LocationCampbeltown NSW
1 comment
OzCar
OzCar .OzCar
Trent

TrentNorth Western Region, NSW

Fantastic!!!!!!!

published

Great team special thanks to ben not only did he follow through the whole transaction but contacted me after the purchase to ensure my satisfaction thanks again ben !! You are awesome mate

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDubbo nsw
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Trent, thanks for stopping by. We love reading when our Customers are happy with our service and especially with their vehicle. We here at OzCar we aim to please. Happy motoring and see you at your first service

Nice car Very happy with sales team

published

Recently purchase car at penrith of you And my credit history weren't so good and just like to say finance team very helpful on very satisfied thank you very much and definitely will be purchasing another car from you.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
OzCar
OzCar .OzCar

Hi Darren, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Penrith can be. Happy Motoring and see you at your first service

The reviewer stated that an incentive was offered for this review

Be wary

published
Customer Service
Product Quality
Store LocationCardiff
1 comment
OzCar
OzCar .OzCar
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Jess

JessCentral West, NSW

I purchased a xr6

published

Can't thank the boys enough for helping me get a ute but a massive thankyou to Lewis great communication between the Dubbo team I would recommend that if U need or want a car go see the team at Dubbo they will try there best in finding the car U want. I'm really pleased I have a ute and so I would just like to thank Lewis for making it happen for me.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDubbo nsw
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Jess, Thank you for taking the time to share your experience. The Dubbo Team are pleased to hear that they were able to assist you with your recent purchase. Enjoy your new vehicle! See you at your first service and Happy Motoring

Jacko

JackoNorth Western Region, NSW

Dubbo branch are intimidating and bully

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationDubbo
See all answers
1 comment
OzCar
OzCar .OzCar

Excellent experience

published

I cannot thank Ben and Erin at Cardiff for the whole experience from enquiry to the pick up of my new car! They made everything seamless and kept me in the loop the whole time in regards to finding the right car and the sorting out finance. Both Ben and Erin were available for any queries or concerns I had and guided me in ensuring the car was going to be right for me and I’m forever grateful to them for my dream car!
I cannot thank or recommend them highly enough!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff
See all answers
1 comment
OzCar
OzCar .OzCar
Josh Livingston

Josh LivingstonHunter Region, NSW

Great service!

published

I purchased an amarok off the guys at cardiff, it was a great experience. Knowleagble staff and a great range of cars!! Would definetly recommend! Really enjoying my new car

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff nsw
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Josh, Thank you for leaving us an awesome review. We are thrilled to read that the Cardiff Team showed you the Excellent and friendly Customer service that we here at OzCar pride ourselves in. See you at your first service and Happy Motoring

The reviewer stated that an incentive was offered for this review

Craig Hill

Craig HillSydney Surrounds, NSW

A very pleasant experience

published

We purchased an almost new car yesterday for my daughter. The team we’re all very helpful and more than willing to make sure that we left satisfied. Great service Ozcar Gosford

1 comment
OzCar
OzCar .OzCar

Hi Craig, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Gosford can be. Happy Motoring and see you at your first service

The reviewer stated that an incentive was offered for this review

Darren

DarrenNorth Western Region, NSW

Good car

published

Good immaculate condition car, low kilometres, quiet, smooth ride. Prompt after sales service with minor issues. Clear explanation of product. Would definitely consider using Ozcar to buy my next car.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOscar Dubbo
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Darren, Thank you for taking the time to share your experience. The Dubbo Team are pleased to hear that they were able to assist you with your recent purchase. Enjoy your new vehicle! See you at your first service and Happy Motoring

The reviewer stated that an incentive was offered for this review

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Amazing customer service

published

Massive thank you to the team at Dubbo for helping me purchase my second vehicle through OzCar. I recommend popping in to see the team if you are looking for a honest, stress free and smooth purchase of a new vehicle. Special thanks to Lewis and Nikia for your customer service, you both went above and beyond.

Customer Service
Product Quality
Store LocationDubbo NSW
1 comment
OzCar
OzCar .OzCar

Hi Cree, WOW what a fantastic review. The Dubbo team are going to love reading this. Thank you for giving us the opportunity for the 2nd time to show you how great buying a car from OzCar can be. Happy motoring and see you at your first service

Troy

TroyMurray Region, NSW

Happy customer

published

Very good car good sales team good service I found the team to be very helpful and I’m still very happy with my car
Thank you very Very much Ozcar

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWodonga
See all answers
1 comment
OzCar
OzCar .OzCar

Hi Troy, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Wodonga can be. Happy Motoring and see you at your first service

The reviewer stated that an incentive was offered for this review

Ashley P.

Ashley P.Hunter Region, NSW

Great car happy customer

published

I bought my second ever car from OzCar Cardiff, was happy with the customer service and am loving my new car! The girl in finance (didn't get her name - young with blonde hair) was fantastic, super helpful and thorough - first time getting a loan and she put me at ease. Excited about my new purchase, the guys working there have been very helpful with things even after the purchase.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCardiff
See all answers
1 comment
OzCar
OzCar .OzCar

The reviewer stated that an incentive was offered for this review

Jimbo

Jimbo

  • 2 reviews

HAPPY CUSTOMER

published

I am very happy with my car the customer service at Landsvale was prompt and understanding of my needs, the financing arrangements were smooth and efficient. When the car was put through the rego check it was discovered that I needed two new tyres they were supplied and fitted by Oscar at no cost to me. Could not be happier.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationLansvale
See all answers
1 comment
OzCar
OzCar .OzCar
Drew

DrewNorth Western Region, NSW

Customer service and information - daughter's first car

published

The sales team were informative without pressure and the finance team helpful and prompt and took the time to answer questions and consider a range of finance options to best suit our circumstances.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDubbo
See all answers
1 comment
OzCar
OzCar .OzCar

The reviewer stated that an incentive was offered for this review

Page 1 of 60

Questions & Answers

melanie

melanieasked

Bought a rav4 GX 2017 model, 4months ago at oscar newscastle only to find out that they charged me top dollars and over price, with the price of 27k. I tried to have it value and want to trade it in for smaller car and was told the value of the car is 16 to 17k..and can sell it privately for 21k..wish I can just return this car to ozcar. Salesman very pushy and only care about how much money they can make and don't value customer..but before the rav 4 they sold me jeep renegade which is a lemon and return it back will never deal with them anymore overpriced and corrupt.

No answers
janus

janusasked

I bought a lancer XLS from one of your branches, upon researching about Lancers I found out that the lancer you sold me has all the specs and features of the base model ES sport and not of an XLS, which means I paid a high price to a car which is supposed to be a low price, I was so much disappointed. please be honest to your customers,the money we are paying is a hard earned.

1 answer
OzCar
OzCar .OzCar

HI Janus, please contact our customer relations for further assistance 13 69 22

Tiana S

Tiana Sasked

Who do I contact in regards to a Esanda Finance deal done at OzCar (Australian Fleet sales at the time) in Dubbo.
I am seeking a refund for the Shortfall insurance I was charged as listed on my contract

2 answers
Tiana S
Tiana S

Furthermore, I think its highly questionable by todays standards in light of the recent Royal Commission, that in April 2015 a 25 year old casual worker could be sold Esanda car finance at OzCar with a 17.44% interest rate. Am looking to seek further advice from the Financial Ombudsman.

Fired Up
Fired Up

What did Esanda say?

Get an answer from our members and OzCar representatives

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