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OzCar
4.5 from 930 reviews

They aim to please!

We traveled to the yard with no expectations but were very pleased with the service and friendliness of the team. They had the perfect car for me and were happy to make a perfect deal My car is like new and I enjoy driving it each day. I am sure we will be back next time we are wanting to buy another vehicle

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOz Cars Penrith

Good guys very helpful

Great bloke phil from Lansvale yard very helpful got a good deal on my trade in and the 4wd RANGER i drove off in thanks guys keep up the hard work ?

Product Quality
Customer Service
Return Claim MadeNo
Store LocationLansvale

Very happy with the team at cardiff OzCar!

First time buying a car through a car yard and it couldn't have been made easier. Went in with a list of things I was looking for and they ticked every box and came under our budget. Even helped us access finance. Would recommend to a friend.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCardiff OzCar
1 comment
Hi StephenM, Thanks you for leaving us an awesome review. We are thrilled to read that the Cardiff Team showed you the Excellent and friendly Customer service that we here at OzCar pride ourselves in. Feel free to drop in and see us at any time. :) Happy Motoring

Happy customer

This is the fourth car we’ve bought in 4 years. Very happy Customer. No problems. All our servicing done by Oz Car at Dubbo. Great staff they will look after you.

1 comment
Hi Dodgy, Thank you for coming back to us and for taking the time to share your experience. The Dubbo Team are pleased to hear that they were able to assist you yet again. Enjoy your new vehicle! Happy motoring,

Great service, very helpful

The guys down there from as soon as I pulled up were very friendly and easy going, never any pressure only good advice. Very happy with the purchase and service!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCardiff
1 comment
Hi Ryan, easy is how we like the process of buying to be and The Cardiff Team do it so well. Thank you for your review and Happy Motoring

Can't fault anything!

The Ozcar team in Dubbo NSW were amazing, all very friendly and so helpful with everything I was looking for. I walked in looking for a new ute and walked out with exactly that. I can't fault anything on it. I highly recommend Ozcar to anyone looking to purchase a new vehicle. You will not be disappointed in any way!!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationDubbo NSW
1 comment
Hi Natasha, just pure Professionalism and friendly service is just some of the many things we here at OzCar do pride ourselves in. Thank you for your lovely review. We are ecstatic to read that you had an awesome experience with our Dubbo Team. We look forward to seeing you for your first service with us :)

Made it very easy

Ozcar salesman made choosing easy they were very helpful.I went to the Campbelltown site as I got my last car from there 9 years ago I had no trouble with it.The finance lady and office staff were also very efficient got the car I dreamed of

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCampbelltown
1 comment
Hi Chez, Thank you for returning to us. The Campbelltown Team loved reading your post. Happy Motoring and see you at your first service

professional and friendly service

salesman Johnno very knowledgeable knew and informed me every step about the vehicles I was looking at. Told me different features on each vehicle I felt very comfortable with him. No hard sell involve let me make a informed decision re the vehicle. Explained Ozcar warranty service et

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCardiff Nsw
1 comment
Hi Dot L, Johnno loves to chat, The Cardiff Team and Johnno loved reading your post and thank you for taking the time to leave it. Happy Motoring

got my dream car

I went into Cardiff oz car and found my dream car the sales man, Jono was fantastic very friendly and helpful definitely recommend going in and speaking to Jono if you need a car

Product Quality
Customer Service
Return Claim MadeNo
Store Locationcardiff
1 comment
Hi Brittany, thank you for leaving Jono and the Cardiff Team this lovely review. We are all pleased you found your dream car. Happy Motoring

Finally. He's in a great safer car

Dropped into the Gosford dealership just see what they had. Big thanks to Joel for finding my husband his dream car. Finance was easy and they kept the payments way below our limit.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOzCar Gosford
1 comment
Hi Sharyn, Thanks you for leaving us an awesome review. We are thrilled to read that the Gosford Team showed you the Excellent and friendly Customer service that we here at OzCar pride ourselves in. Feel free to drop in and see us at any time. :)

Perfect family car

Lewis and Ian at Dubbo we’re amazing .... organised finance and took the time to find what I needed... great people highly recommended.. thank you all involved ... love my new car

Product Quality
Customer Service
Return Claim MadeNo
Store LocationDubbo
1 comment
Hi Kristy, what a fantastic review. The Dubbo team are going to love reading this. thank you for giving us the opportunity to show you how great buying a car from OzCar can be. Happy Motoring

Perfect

I walked in looking for a certain car and wodonga team went searching for me and found just the one i was looking for thankyou heaps. Highly recommend to everyone

Product Quality
Customer Service
Return Claim MadeYes
Store LocationWodonga
1 comment
Hi Angie,Thank you for taking the time to share your experience. The Wodonga Team are well known for their exceptional service and pride themselves on giving our customers the best possible buying experience, see you at your first service and Happy Motoring

FANTASTIC!!

So impressed with the team at OzCar Cardiff! Jacob was so lovely and lucky was very funny! My jeep was at the Gosford dealership so we had one of the guys there drive us all the way there just to pick it up which was very helpful and once again, the guy who drove us was very funny. I am so impressed with how great everyone was and thanks to them, im now the proud owner of my very own Jeep Compass!
Thanks guys, thanks heaps!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCardiff
1 comment
Hi Jess,just pure Professionalism and friendly service is just some of the many things we here at OzCar do pride ourselves in. Thank you for your lovely review. We are ecstatic to read that you had an awesome experience with our Cardiff Team. We look forward to seeing you for your first service with us :)

Amazing

I walked in just having a look .. I ended up walking out with the best car I have ever owned.. the boys at oz car Cardiff are amazing and helped me in every way to find what I needed.. would recommend them to everyone.. they go above and beyond to make you happy..

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCardiff
1 comment
Hi Kimberly, thanks for stopping by. We love reading when our Customers are happy with our service and especially with their vehicle. We here at OzCar we aim to please. Come in and see us at any time :)

Great purchase no complaints

I Bought my car from Oz car Penrith the staff and team were very helpful not pushy like some car yards I would fully recommend having a look if you are ready to purchase a new or used car

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPenrith
2 comments
Hi Peter, Thank you for giving us the opportunity to show you how great buying a car from the OzCar and the Penrith Team can be. Happy MotoringThank you much appreciated

This is awesome for our second car.

Thankyou to Oz Cars Penrith for excellent customer service during my recent purchase of the KIA . The Kia runs really well ,good pick up ,great sound system ,great heating now its winter .Thanks again .

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPenrith
1 comment
H iAnthony, The Penrith Team loved your post and they are pleased you got exactly what you wanted. Here at OzCar we pride ourselves in giving you our customer the best buying experience and it looks like the team has done it again. Happy Motoring

Great attention and a variety to chose from is there for you each time

This is my fifth car that I purchase from the team at Lansvale. My previous car was a Mitsubishi Triton that I had for about 4 years without any dramas at all. I went back to have a look at the cars available and there it was. What I was looking for!!! The team was very helpful and George, the sales representative was awesome (I have dealt with previous purchases with him in the past) He even looked after my two small kids while I transferred my belongings to the new car.

Product Quality
Customer Service
Store LocationLansvale
1 comment
Hi Danny, WOW 5 cars, just pure Professionalism and friendly service is just some of the many things we here at OzCar do pride ourselves in. Thank you for your lovely review. We are ecstatic to read that you had an awesome experience with our Lansvale Team. We look forward to seeing you for your first service with us :)

Perfect car, smoothest purchase

I purchased my 2014 Hilux 4x4 from Oz Car Penrith.
The sales team were very welcoming and helpful.
They guys worked with us to find a 4x4 that suited our needs and our budget.
Would defiantly recommend OzCar Penrith to anyone looking for a new ( used) car.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOZCar Penrith
1 comment
Hi Kayt C. Thank you for giving us the opportunity to show you how great buying a car from the OzCar and the Penrith Team can be. Happy Motoring

Terrible

[name removed] In The Service Team For Ozcars Lansvale
I would like to lodge a complaint and I actually do not know where to go to place this, because calling the office to lay a complaint does not work as they do not take things seriously, they do not look after their customers properly and are very not professional.

My fathers English isn't great, I will be honest.
I have noticed that every single time my dad takes the car in for servicing? It comes back with broken things that need fixing again and again.
Enough is enough! Other people have experienced this, and have advised my father to go to another place to service the car. But to make things easier for him to keep records he trusts and would rather Ozcarz where he got the car from will look after him properly.

06/06/2019 I called to complain about the coolin, there was nothing disconnected until my father took the car in to service. He was then advised to pay $548.00 to have this fixed! When I spoke to [name removed] (Ozcarz Lansvale) she was so rude and not professional, she obviously does not have customer service skills and definitely cannot handle escalations. We are customers are expected to be treated with respect. The way she spoke was how I spoke back to her. As I was talking she PUT ME ON HOLD! So I called off another phone and [name removed] answered she was nice enough to try assist me but then I didnt need her anymore as [name removed] came through.

[name removed], (THE SOCALLED MECHANIC) spoke to him and argued with him, for maybe a good 2-4 minutes he spoke as if he was the one who looked at my dads car! I asked [name removed] are you the person that serviced my fathers car? His response was no it was not me but I gave the job to someone else? LOL like wth do you call this? I asked calmly to speak to the mechanic whose eyes looked at my dads car and who owns the hands the broke the coolin hoses. He refused & hung up.

I did not bother to call back as my dad then arranged for the Tows to come get the car! This company is disgusting! Not only they are disgusting but are very rude and I would like for a response back on this!!

Another thing is - [name removed] told my dad it was safe to drive the car, however it may overheat HAHAHAHA what kind of rubbish is this?

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOZCARZ LANSVALE
3 comments
Hi Shiela, this is not accurate, the coolant bottle was broken when your father brought the car in, this is why he asked for a quote to replace it. The quote was provided but your father advised not to proceed. At no time did the mechanic argue with your father, in fact another customer intervened as your father was yelling, and spoke to him in his language and asked him to calm down. You then had a lower radiator hose disintegrate, coincidence nothing we have done. The service Manager also found the water pump and oil cooler to be faulty at which he replaced FREE OF CHARGE. All recordings have been listened to and our service adviser was found to be professional at all times.Sorry? I’m not Sheila. Get your information right before thinking you’re replying to Sheila. Charlotte is rude, and so is [Name Removed] there was nothing about [Name Removed] from the start advising she as a professional. She obviously cannot handle customer service escalations and [Name Removed] rudely refused that I speak to the actual pair of eyes that looked at my dads car. Iwas the one arguing with [Name Removed] the Mechanic I didn’t say my father was arguing with the Mechanic. Investigate properly before you reply thinking you know it all. I would like all records of when my father came in to service his car thank you very much. From the start till 06:06:2019. If you think fixing those parts FREE OF CHARGE was a favour to my father or us as upset customers? You’re wrong. If you had to fix other parts FREE OF CHARGE AFTER RECEIVING THIS COMPLAINT that’s a bribe to not take this further. Why wasn’t it picked up then after advising it was ONLY the coolan? You said everything else WAS PERFECT it was just that COOLANT and now you’re trying to sound nice fixing other parts? Why didn’t anyone pick that up when my dad came to service the car? Did you just break them again over the weekend when the car was brought back? Jeany!Missv, you are provided with a copy of the service upon payment .Please have your father provide them to you. If not please have your father request them as this is not Sheila we do not know whom this is. If you provide your registration we may be able to assist

The perfect car thank you

With most of our family getting cars from your Cardiff yard. The guys were great to talk to we just got a ix35 last week thank you very very much.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCardiff
1 comment
Hi Andrew, we feel like we are part of your family. The Cardiff Team loved your post. Happy Motoring

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Questions & Answers

Do you sell cars for around $1000?
1 answer
Hi Bazza, our range of quality used cars start from $7,990 Hope to see you at one of our Dealerships soon.

When will my personalised plates be available?
4 answers
Hi Penny J, Please provide the registration number of the vehicle you purchased and we will advised you of the status.The vehicle I traded had plates PRJ336 which I wanted to keep. I was told they would be removed in Sydney and put into hold in Sydney and then sent to Dubbo RMS for me to collect. Ozcars would notify me when I could collect. Haven't heard anything yet?Hi PennyJ, please advise the registration number of your purchase as this registration number is not coming up in our system. Alternatively please call our Customer Service on 97942500 and they will be able to assist you further

I am looking for a 2nd hand car.I was speaking with a pleasant man last week. I think his name is Deane. My name is Rhonda Faithfull and we discussed a BMW. Please can you get back to me? Regards Rhonda
1 answer
Hi Rhonda, We would love to help you with your purchase. Please contact us on 9794 2500 and we can put you in touch with a salesman in your area. Thank you - OzCar

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