"0" stars: Nothing but Thieves!!!
Same issues as the other Reviewers: payments for bids packages are readily accepted and processed however when it's time to redeem and pay for "winnings", they suddenly have problems accepting payments; "failed payment" prompts appear advising to contact Customer Support. Who then question your ability to pay and ask if you have enough money!.
Continuous delays and excuses follow for not delivering the item "won" and paid for: "technical problems", "logistic issues", "backlog". Bottom line: NO ITEMS DELIVERED (since August 2016) but still being actively auctioned.
RED FLAG: suspect computer generated bidders or insiders are used as there are at least 4 consistent "winners" who win identical products repeatedly in all auctions.
Complaints to customer support are useless as they have no authority. After months of requesting, demanding and escalating complaints I finally got through to a "Manager"- [name removed] - who failed to follow through, refused to respond to emails, then I was LOCKED out of my account. All money and bids placed lost. My ID still appears as a bidder and as a previous winner (despite having no access to credits paid to my account or having received any won items.
Further Misrepresentation to the Public include delays which mislead you into thinking that something is being done, "please be patient" is only a tactic to surpass the time limit for reporting complaints to Credit Card Companies for intervention.
Bidtoro site shows they abide by a "code of conduct". It's certainly not any professional or legal code as there is NO TRANSPARENCY, hallmarks of Fraud, breach of Civil Law and Trading Standards.
The reporting and escalation process is convoluted and designed to frustrate consumers. The site leads the public to believe they are an Australian company when in fact they are a subsidiary of an umbrella company based in Isreal. The show the "Operator and Management" Systematic Trade Ltd is located in Leigh on the Sea (U.K.) but they actually operate out of Gibraltar which isn't governed by U.K. Laws.
If anyone knows how to start a Class Action Suit, count me in.
Bidtoro Biggest rip off ever
I tried to claim my winnings.
At first they ignored my requests. Then I go a message you got failed payment. I checked my account and the money had come out. I phoned them and got through. I sent an extract of the transaction from my statement as requested and that issue was resolved. Then I got told I was under investigation for collusion and my account was suspended for two weeks whilst they did their investigation. I emailed them as to what the result was as I had colluded with no one. Then they said there were no winnings under my account. I told them to check under a different email. This was a second account that BidToro provided with me as my emails started going to them from a new email account which had replaced the original one. Then they told me I was in breach of the rules for having two accounts. I explained that I did not create a second account or ask for a second account and that they had done it and I never used them at the same time. They said I was disqualified my account is still locked and I haven't received my wining which I won from January - April. They won't response to any of my emails. I think they have blocked my email so they don't get my messages. I still have credits in my account but can't access it to find out how many and seek a refund. I have another email address that they keep sending me messages that I have won an IPad or don't miss out bidding on TV closing soon. My advice steer clear.
Total Ripoff, Avoid it like the plague
I had won and paid for the Galaxy phone on Bid Toro in July 2016 filled in all the details. Told it would take 30days and I'm still waiting for it. I contacted Customer Support and your given the runaround and replied with "Our logistic department is doing its best to provide all clients with their prizes as soon as possible" and nothing else. It does't take over 3 Months to send a prize.
Scam to the max!!!!
Im usually quiet a vigilant person when it comes to surfing the web, but let my guard down for a moment and bang!!! got suckerpunched, what im saying is dont jump into this bidding site SCAM!! SCAM!! SCAM!! i brought a bronze account and started bidding right away!!. I noticed that something was fishy and had one of those "its to good to be true moments" it certainly was!! made sure to cancel the visa card right away, if you had payed like a did for the account, and noticed something odd about it to the point you realized you got scammed like i did, dont bother trying to get your money back from these people, just cancel the credit card right away!! ASAP i mean ASAP im just sharing my experience in hopes someone reads it and takes my advice and puts it into practice.....God Bless, Peace
Out of pocket
Bidtoro will give you nothing but heartbreak. They make unauthorised withdrawals from your account and if you happen to win an auction you will never see the item. Then they use a variety of excuses why the items aren't sent, technical error, bank dispute or even blame the Customer. Do not sign up with this lot..not only will you be disappointed but you will be another victim.
Pathetic scum! Tried to opt out, cancelled my card and they still took my money. Disputing it with my bank, after e-mails to bidtoro were ignored. I feel like an idiot. Never again.
DO NOT JOIN! check you credit card withdrawals ASAP!
I made 2 x $36 bid pack purchases in a day before I looked up scams. I immediately checked my credit card transactions and YES they are trying to make 2 much bigger withdrawals. I've reported this to my credit card company and inconveniently had to cancel my credit card. I returned to the website to look for an unsubscribe option or view payment details but nothing. I decided to change my contact details etc but suddenly the page kept closing. So many people are handing their money over. DON'T DO IT! STAY AWAY FROM THIS SCAM SITE!! Even as I write this my page is moving around after scanning, deleting history, cookies etc. Not worth the hassel!!
Used it for 5 mins one day and realized its a huge scam. Sent an email to cancel my payments and they still kept taking money from me. I asked to have a refund and they rudely refused. Huge scammers. Save your money and don't join their site.
(SCAM) Rip off murchants
Hi, i became a member of bid torro last december 2015, where i excitedly won a samsung 4k t.v paid aproximately $56. I paid for it and its now 6-7 months later, no t.v, serveral times i tried to phone them, can't get through, go on their facebook site, their response is, this is a diferent section of bid torro and we will foward the message on to them. Go a reply to an email that i sent last month.....letting them know i still havn't received the t.v, their reply was, " that they are delayed in their deliveries. Well i am still waiting.
I have won several prizes, t.v, i phone 5s, i phone 6, PlayStation 4, Xmas box 360, etc.
They have done maintsnence to their site, where I was locked out of my site for several weeks, when I contacted them to fix my account up, they seemed to of just created a whole knew account, none of my previous winnings werRegardsCr4r e listed.
Really tired, sorry
I won a PS4!!!!
You would think i should be happy, guess what! i'm not I have been waiting since January and they still havent delivered to me.
check out my posts at this address https://www.youtube.com/watch?v=zVZwWyud5z0
i have posted Bidtoro's excuses why they haven't given me my PS4. they put it down to delivery/distributor problems, but they keep on auctioning new ones.
They would get no stars if that was an option
I won multiple auctions waited over 4 months for the wins to arrive. Once I questioned the wins I was accused of cheating, when asking for proof of the claims nothing was sent and still ongoing. They lie to avoid sending wins that are paid for.
. I registered on Bidtoro and then their web site wasn't working for my account. I was winning a bid and because the account wasn't working properly I lost the bid and a lot of money. I sent over 17 emails and rang them twice but they said they fixed it but didnt. I asked for a refund for the money I lost on the Auction i was winning and they refused saying I Enjoyed using their site. Once you register they take money out of your credit card monthly without permission
SCAM - Avoid, Avoid Avoid
I actually won ( if you can call it that ).
I purchased a Bronze membership and was the winning bid for a Samsung S6. I was required to pay the purchase bid price as an extra and provide a copy of my passport and a utility bill. I did both. I chased them up repeatedly. Their Facebook staff are not connected to the organisation so useless dealing with them even though they are responsive. Never received notice of dispatch. Fearing the scam, I challenged the next membership deduction with the bank. They then said they would not send the phone because I stopped my membership. Said they would refund my purchase payment, but that has not happened.
These people are thieves, avoid at all costs.
I was the top bidder for apple ipad air. You guess(bid) up to $29 at 0.01cents at a time. I was number 1 rank at 28.91 log on 15 hours later my bid is gone. I bid 28.91 all the way upto 28.99 and it said all my bids werent unique. My bid is gone checked the top 100. if my bids werent unique how come theres is?
I rang customer service the number's not connected Ive been everywhere on the net outside their website and facebook but I cant find anyone who's won anything.
They take your money to bid and you never win. Beware ppl with gambling problems this site will get you.
Don't believe the timers. 2 good 2 be true coz it is!
I bought the bronze bids and thought the prices were pretty good till you start bidding.
Sometimes one bid will cost you 20 bids or less or more depending on description.
The product will have a max bid of say $25.00 with 5000 bids remaining with a timer.
You can bid from much lower. However bids are not displayed.. that's how they get ya. It could start from 1cent and each bid costing 20 bids. You bid a few times n gooonnnne.
You might think that's ok. But they don't let you bid higher then say $20 if the leader is on $5.01. It seems to go up by 1 cent to get maximum bids out of customers.
If you still think its ok..
I was winning at the max bid of $5.00. I checked again this morning and im like 18th position like honestly what?
Even if your winning it then depends on how many bids you've placed.
Soooo not worth the time n money.