Big Dog Goat Low Allergy Raw Dog Food

This was a super dog food and I have been feeding it to my two dogs for many years. Recently though, the quality has changed entirely to a watery, slushy mass. Both my dogs got sick with diarrhoea, vomitting etc. The packaging has probably contributed to it as it is now different, leaking juices etc. Need to look for another food source after all these years. The new investor has probably influenced the recipes and demanded bigger returns.... Show details

Fantastic diet – Such a great food, high quality and dogs love it. Show details ·  1

Inedible product, non existent client service – I have contacted Big Dog directly with my concerns but they haven’t responded. I see they comment on all low reviews here so I’m anticipating I’ll receive a response now, earning them minus 5 stars for how they go about their client service. I wrote to them: “ I bought 3 kg of (Big Dog Goat) as my dog has developed food allergies and needs to be… Read more

fed novel meats. The product is extremely wet and runny, the consistency of watered down blended pate. Is this correct? My dog is physically unable to eat it at this consistency. There is nothing for him to bite into to get it in his mouth. He is just smearing it on his face, and consequently around the house. I’m puzzled by the product and disappointed. It will be going in my bin as not fit for purpose. Is it possible to receive a refund?”

I have since seen on this site that they do offer refunds if your not satisfied. Pity they can’t respond directly to genuine enquiries.

Update 1/11: five weeks later Big Dog finally responded to my email….long story short and two many of their smiley face emojis later…They said I could swap for kangaroo, no refund. As of this evening my dog says NO to the kangaroo based on sloppiness as well. I will be asking for a refund.

Brilliant dog food they will eat with no waste – Three French bulldogs with allergies and BigDog gives four options with no chicken to choose from. All you hear from them is the num-num-num and the last morsel being licked out from a completely emptied bowl. The smell is really good, mostly the citrus smell and you can see all the ingredients listed in the actual patty. Packaging is OK for… Read more

us, meat on my hands is not a big deal. Only con, watch the fat content at 16% the frenchies will pork up pretty fast on the high calories but that said it really helped get a rescue dog into good shape when they had been malnourished. Good value compared to other brands.