Big Dog Raw Dog Food
Verified101 reviews
This was a super dog food and I have been feeding it to my two dogs for many years. Recently though, the quality has changed entirely to a watery, slushy mass. Both my dogs got sick with diarrhoea, vomitting etc. The packaging has probably contributed to it as it is now different, leaking juices etc. Need to look for another food source after all these years. The new investor has probably influenced the recipes and demanded bigger returns.... Show details
I've been using this product for a few months and have been very happy. Unfortunately the most recent box has been very mushy and watery..it doesn't go as far and I was wondering if anyone else has had the same issue.
I recently noticed a drop in the quality of Big Dog raw dog food and took the time to send them some feedback via their website contact form. No response. I guess from the other reviews on here they must be VERY BUSY answering complaints. The products have become very watery and mushy (I’ve been using the salmon and the lamb variants). When… Read more
thawed, there is a noticeable amount of ‘liquid’ in the patty. The product definitely doesn’t go as far as it used to and ‘slumps’ in the bottom of the food bowl in a mushy puddle. I’ve been feeding the product to my two dogs for over 5 years now but WILL NOT be buying it any more. They still enjoy it but dogs aren’t that fussy about what they eat. I’m fussy about wasting my money though.
Hi there, We are very sorry to hear about… Read more
Reviews with attachments
Quality product – Took a few tries for our greyhound to develop a taste for this formula - we home cook but know he needs raw to fill nutritional gaps. He now loves the goat recipe and we give him a duck neck or wings to clean his teeth as well. Thank you BigDog - please don’t change this recipe!!! It is working well for our 9 year old boy. Show details
Plastic In Food – I found plastic in there food and they dont care after i contacted them. This was a large piece so it was noticeable but how often does it occur where the plastic pieces are to small to notice. Show details
Hi Candy, we are incredible sorry this happened… Read more
Big Dog Raw food for cats - the cat range is amazing!! – I feed my cat Big Dog Raw patties for Cats. His favourite flavours are Kanga and Turkey. I'm definitely crazy cat lady. I've grown up with cats. My parents and friends feed wet food and dried food. They're old, they're grouchy, their litter trays are SO stinky (it's awful!) and their coats are rough. Whereas my little boy is always full of energy,… Read more · 1
his poops never smell, his coat is so soft and he absolutely loves it!! I transitioned him onto it from wet food and dried food with no issues. Every now and then dad will sneak him some dried food and for the next few days his poops smell awful and he is very loud and naughty. As soon as it appears to be have cleared his system and his diet is back to just raw, he is back to his normal, not stinky, happy healthy self. I love Big Dog for cat and wish that everyone would take a chance to see the amazing before and after that I have for my pets overall wellbeing. I'm certainly impressed by the product and it's health benefits for my little furball.
Our Big Dog diet is the key to my pups health – My two Frenchies have been on Big Dog since they were puppies and I wouldn’t trust any other raw food brand to feed them. I wa meticulius in my initial research checking the compny background, history, reviews, stockists and most importantly where they source their ingredients from. Big Dog was the most outstanding provider I found and I’ve never… Read more · 1
looked back. Their range is fantastic and meets all my pups needs. It is the greatest peace of mind knowing I’ve found the best meal k can for my pups. Thanks guys.
In-depth reviews
One of the healthiest dog food options – I have been feeding my almost 2 year old golden retriever big dog raw food since he was an 8 week old puppy at the recommendation of his breeder. He has two patties a day mixed with another brand of high-quality air dried dog food. I acknowledge it would be difficult and more expensive to feed him big dog only (would need to buy more and store it… Read more
all in the freezer, ensure its all defrosted every meal) but it is really such a healthy option even mixed with other food. As a breed, golden retrievers are prone to hotspots and allergies, being overweight, and dogs in general often can get diarhea from what they've consumed. In his two years of big dog, he has had none of these issues, his weight is perfect, poos are perfect, teeth are perfect and I attribute this to his lifelong raw fresh diet. I cycle between different flavours and have never had him refuse a meal - overall it doesnt have a displeasant smell either and just needs to be handled as all raw meat would be handled. Can be used for puppies and adult dogs!
Inedible product, non existent client service – I have contacted Big Dog directly with my concerns but they haven’t responded. I see they comment on all low reviews here so I’m anticipating I’ll receive a response now, earning them minus 5 stars for how they go about their client service. I wrote to them: “ I bought 3 kg of (Big Dog Goat) as my dog has developed food allergies and needs to be… Read more
fed novel meats. The product is extremely wet and runny, the consistency of watered down blended pate. Is this correct? My dog is physically unable to eat it at this consistency. There is nothing for him to bite into to get it in his mouth. He is just smearing it on his face, and consequently around the house. I’m puzzled by the product and disappointed. It will be going in my bin as not fit for purpose. Is it possible to receive a refund?”
I have since seen on this site that they do offer refunds if your not satisfied. Pity they can’t respond directly to genuine enquiries.
Update 1/11: five weeks later Big Dog finally responded to my email….long story short and two many of their smiley face emojis later…They said I could swap for kangaroo, no refund. As of this evening my dog says NO to the kangaroo based on sloppiness as well. I will be asking for a refund.
Hi Barbara, we are sorry you have experienced… Read more
Excellent quality - improved my dog’s health! – Our pug had been on a vet recommended kibble diet for all of his life, he also had a ‘seasonal itch’ and had steroids often for the itch. Our baby started to put on weight and eventually developed pancreatitis. He was put on a very strict kibble prescription diet, which gave him very little joy. He didn’t lose weight on the recommended feeding… Read more · 1
amount so we gradually reduced this and at half the recommended feeding amount we eventually saw him lose some weight (500g in a year). Thank Dog we heard about Big Dog Wellbeing! First of all, I have never seen him more excited for his meal, secondly he started losing weight and now maintains his ideal weight! He snores less, breathes easier, he has more energy and could walk for longer, we rarely have those dreaded anal glands issues that are common with pugs, and no more itchy skin since he started eating Big Dog 2 years ago. We’re so thrilled that we found Big Dog for our little man because it honestly makes him happy and keeps him healthy. We adopted another puppy and it was a no brainer to start her on this food immediately!
Positive reviews
Beautiful shiny coats – My family of German Shepherds love big dog raw food. Since changing to this food our dogs coat has a beautiful shine, they have more energy and seem a lot happier. Show details
Best Raw Pet Food – Great starter food for very young puppies (4wks), great for growing puppies on & a great staple food for adult dogs. Either as a whole diet, part of a mixed diet or as a topper. Huge range available, but I mainly use the Combo & Senstive formulas. Show details · 1
My dogs love this – I've been giving this to my 2 dogs for about 10 days now, they love it, both of them clean the plate and come back a few times to check they haven't missed any the first and second time. I will be buying again and likely feeding this as their main diet going forward. My only concern is a review with someone finding plastic! I hope that's a one… Read more · 4
off, paying top dollar for healthy food I expect 100% healthy... no surprises! See how it goes. So far no problems, great product.
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Negative reviews
Used to be really good, but the last 6 boxes I've brought have been radically different, very high water content, defrosts to a grey fibrous consistency that is hard to mix. To me it looks like they have drastically upped the vegetable/filler content and reduced the meat. Looking for alternatives. Disappointing as its used to be excellent. Show details
Hi there, We’re really sorry to hear you’ve… Read more
My dog has been on this food for almost 12 years and has thrived: in very good health so no vets bills, no skin issues, good teeth etc. However, I feel the quality has significantly deteriorated in the past 18 months or so: whereas we used to feed 1.5 patties, now we use two because the food is so sloppy. It appears the manufacturers are using the… Read more
lack of regulation around pet food to literally water down the product. I will be looking for an alternative raw food option for my dog.
Hi Elaine, Thank you so much for reaching out… Read more
Have used the frozen mince for a while and it's pretty good. Thought I'd try some raw bites for my Border Collies. Got some yesterday and when it thawed out it was terrible. Had the consistency of wet cardboard. I couldn't even pick it up as it would just fall apart into some sort of indescribable mush. No good I don't know what's in it, but it's not meat. No more for me. Show details
Thanks so much for your feedback – we really… Read more (+1 reply)
Recent reviews
I have made my girls food for the last 8 years using human grade raw meat vegetables both raw and cooked. She loves fish of any kind. Due to health reasons I need a break from the prep. I saw this food at a local pet store and thought it would be a good replacement. I was surprised that it was so mushy but it was convenient. There is no way she… Read more
will even try it. I mixed it with some of her favorite vegetables and there was no way she would even go near the bowl!. Looks like there will be no break from preparing her food for me. I vary the ingredients so she's not a stickler for taste. I'm not sure why it is so soft but she hates it.
Thank you for giving Big Dog a try, and for… Read more
Used to think this was the best dog food on the market and have recommended it to many. However I think they have recently changed the ingredients as it’s now has a less dense consistency, seems to have more liquid and less food per Pattie. This change started several months ago. As someone who has fed their dog Big Dog for 9 years we can tell the… Read more
difference- it’s also evident in our dog who is being fed the same amount of 2 patties per day, but has got thinner and less lustre in his coat. I suspect they are trying to save money by skimping on the usually excellent quality. I’d love to see comparisons of ingredients now vs 1 year ago, I’m sure there has been a change, and it’s not a good one. I’m disappointed as it’s expensive- I don’t mind paying for high quality but the price has gone up and the quality has gone down.
I have been feeding my dogs a raw diet for three years without any issues. Recently, while away, I purchased Big Dog Patties from Petstock Bacchus Marsh . I followed a careful transition process as advised by my vet. My dogs had no issues with the beef and kangaroo varieties over two weeks. However, after introducing the salmon patties( purchased… Read more
from pet stock Melton)gradually, they developed persistent diarrhea, occurring within 10 minutes after each meal.
This has not only caused distress to my dogs but has also resulted in a significant waste of money. I would like to return the remaining boxes, but they have been opened and stored in my freezer. Given the circumstances, I would appreciate your guidance on how your brand can resolve this issue.
Looking forward to your response.
Not a good dogfood – Bought this for our Mini Foxie, as the reviews looked promising, she tasted a bit of it but won’t eat it at all, actually doesn’t smell like beef, more of a fruity smell, have left some in her bowl every day for a week, ( I throw it out each day when I get home and clean her bowl ) but she just smells it and walks away, will be throwing the remainder away, not good Show details
Hi Vern, We’re really sorry to hear about your… Read more
Brilliant – Our GSP is hard working morning to night and loves this addition to his food combination. Show details · 1
Another hoo haa from our petfood industry – Today i was convinced by a pet store to buy some big dog raw food for my fussy dog. I put some in a bowl placed it in front of him and immediately sniffed it and turned away . Now they tell you not to cook this stuff because it has small bones and they could splinter if cooked. BIG DOG ,equals big joke Show details
Hi Charles, we suggest introducing the raw food… Read more (+1 reply)
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A little below your usual standard – Firstly, I feed my 3 dogs Big Dog Raw dog food of multiple varieties they love it and I enjoy the ease in which I can feed a raw diet to them for the health benefits and with my anxious dog his mental health is better on raw rather than kibble. The food is fantastic and looks great too. Except recently I purchased the lamb, it was gooey like a paste instead of a better consistency. Was disappointed. Show details
Hi Gab, we are sorry you are disapointed with… Read more
Brilliant food.Easy to prepare – Great product my little Westie loved it.She had it mixed with Vets All Natural Complete Mix. Would dance and pirouette with joy and anticipation of her food. Will be introducing Big Dog to my new 10 month adopted dog . The kangaroo when he is older. Show details
Love it! – I’ve recently started my adult bulldog on a raw diet but I found she was eating grass a lot so I figured I wasn’t keeping up with her veggie needs. Just one day after starting Big Dog her grass eating stopped! She absolutely loves the taste and although I see people complain about consistency, personally I really like it because it slows my extremely fast eater down so she doesn’t get as bloated eating! An excellent product for us. Thank you!! Show details · 1
Perfect for dogs with sensitivities and allergies – Our dachshund has a sensitive stomach and cannot process fresh homemade food well but Big Dog raw food has provided a happy balance! We mix it with Ziwi air dried beef / lamb kibble to keep his teeth healthy as soft foods can make dogs prone to further dental decay (regular brushing and healthy chews will help with this ). Our dog enjoys the food… Read more
and his stools have been IMMACULATE. Super happy with the price point too. Great value, especially if you have a smaller dog.
Fantastic diet – Such a great food, high quality and dogs love it. Show details · 1
Inedible – After many weeks trying to contact Big Dog about their poor goat product they told me to swap for kangaroo, at additional cost to myself. My dog refused to eat the kangaroo. Poor product, poor client service. It’s slop a dog can’t bite into. Show details
Full of sharp large bone shards – I had my dogs on this food for a while, until recently I opened a pouch that was absolutely full of large, sharp bone fragments. I had noticed bone before but knew that there was small amounts of bone, but this was very different. The shards were sharp and roughly 2cm long. There was so many of them. I threw the pouch away and tried the next, and… Read more
the next, and so on. After 2 boxes of this were wasted as I had to defrost and open them to check I gave up. I took photos and contacted them, where I basically got a half assed apology and told it was "normal " which by the way, took weeks.
If I wanted to feed my dogs bone alone I'd buy them bloody bones. So I lost out on 2 boxes worth, and was very very disappointed with their idea of "customer service" . Looking at their reviews I can see this happens often. I will no longer her be feeding my dogs this rubbish.
Hi Tash, we are incredible sorry this happened… Read more
Great way to start our pup on a raw diet – Have feed our dachshunds a DIY raw diet for years but am a bit time poor recently so switched to Big Dog Raw. Our new pup loves all of the different meats and along with raw meaty bones, is doing really well on this diet. I'm super impressed at the quality of the production process, once I did a bit of due diligence! Highly recommend Bid Dog and dont delay with getting your dog off dry food!! Show details
Brilliant dog food they will eat with no waste – Three French bulldogs with allergies and BigDog gives four options with no chicken to choose from. All you hear from them is the num-num-num and the last morsel being licked out from a completely emptied bowl. The smell is really good, mostly the citrus smell and you can see all the ingredients listed in the actual patty. Packaging is OK for… Read more
us, meat on my hands is not a big deal. Only con, watch the fat content at 16% the frenchies will pork up pretty fast on the high calories but that said it really helped get a rescue dog into good shape when they had been malnourished. Good value compared to other brands.
Love love the product but don't like the packaging – My actual big dog LOVES this brand, and will eat any of the variants, no problem. That's really good, because I like giving a varied diet from different proteins. He gets raw necks in the morning, and then this product at night. BUT - the downfall is the packaging. We share the feeding in my family, and none of us enjoy the fiddly opening of this… Read more
tightly packed product. Can't open it without getting raw meat on hands. Have tried using both a sharp knife and scissors, but result is always...it's difficult! What if it was in a tube and you could squeeze from one end after snipping the other? Or something else, it's so messy to open two of these every night feed. (But we do it because the quality is great).
Hi Ms M, thanks so much for your review and… Read more (+3 replies)
Getting my puppy back to good health – My very fussy five month old puppy had a bout of gastritis after I fed her another product. She is having 80% Big Dog as she transitions from cooked chicken and rice and she’s doing so well. She finishes her bowl and is already looking happier and healthier. She is more regular and her poos are smaller. Her coat is already looking more shiny and she just seems more interested in her food and more content afterwards. Show details · 1
Fantastic quality – Dogs do super well on Big Dog patties and really enjoy their meals. Coats and teeth are lovely and healthy and using this product has helped with their weight management. Show details
Highly Recommended – My 10 month old Frenchie has been on Big Dog for the past 2 months and is loving it. He’s coat is nice and shiny and soft and he’s overall health is amazing. Show details
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Hi Josephine, We’re sorry to hear about your… Read more