Billi Quadra

Outstanding unit – My two boys (and their friends) choose to only drink chilled water at home - this unit has been great, as has the support and service from Billi over many years. We upgraded to the Billi Quadra Compact from a B5000 and, before that, an Alpine 120. We're using for residential but the specs are for a commercial application. It produces lots of… Read more ·  1

really cold, filtered water as well as boiling water. We opted for an additional filter on our mixer tap for ambient filtered water. This unit has the benefit of a timeclock to turn on/off for powersaving.

Just be aware of the need to and cost of replacing the filter annually before buying. As for filter replacement the process is straightforward.

Billi is the worst company I have ever experienced – They put a mechanism to block the chilled water. It is said to remind you to change the filter. After a new filter is installed, the flush will unblock the chilled water. But their design is so laughable. The chilled water keeps being blocked no matter how many new filter you put on. They get pay through your nose by calling them in to change a… Read more

tube inside. The chilled water keeps blocking once a new regardless of the state of filter. Filter is also expensive. Over the phone, they promise if it is the same blocking issue as last year, they wont charge, but the tech charges you regardless. Hate it.

Billi service – Have had an awesome service experience this week. Called the office and spoke to Joe, (tops guy) and he had a technician out next day. Mine was a simple fix, and hope this will work for another 3 years with out any problems like it has previously. Technician was all over and polite!

Crap unit never buy Billi – This is the second replacement unit we have had installed. We just got the solenoid changed a week ago {$350} & now the hot water trickles on its own, how dangerous. I can't have people at the sink anymore as it does it on its own. I would never recommend a billi hot water unit not even to my worst enemy.

Very handy – Our Billi lives in an office and services about 100 people daily. It has been a very popular addition to our kitchen. After about 2 months I noticed a reduction in the flow output which turned out to be because Billi needed a filter change. Once the filter was changed Billi was back to full output. Fast access to boiling water at one touch The life of the filter was less than i would have thought

Reliable unit – Fantastic unit. Great to sterilize baby bottles without burning my hand. the fact that i can control the hot water flow is really beneficial. i would highly recommend this unit in a hospital environment as the one in royal children hospital (competitor) kept burning peoples hand, and have to hold two switches instead of one lever

Not fuctioning properly – We have a Billi Hot and Cold water system installed in the office. It is a brand new office and new Billi Unit installed. The system has broken down 3 times in the last 7 months. The repair response is so slow (nearly 3-4 days minimum) that we have to cater for permanent alternate arrangement as well. We are in Sydney and it is surprising that… Read more

repair technician takes 3-4 days to attend to the service call. I have tried contacting the specific office for maintenance package and have no response in spite of 3 calls and also an email.