Very disappointed with the lack of common sense this this tyre store has compared to others when it comes to checking and topping up Nitrogen in the tyres. The manager on Saturday morning was going to make a formal booking for over a half hour wait just to spend 1-2 minutes to check the air pressure do that I can continue my travel to Qld. I left… Read more
without a formal booking and on the way north I stopped at the next closest B-Jane T-Mart where I was met with a friendly smile (unlike the unfriendly welcoming I received at Blakehurst) and they promptly arranged for a top up immediately which took a whole 1 minute of their time. Please pass this onto the Blakehurst management that sometimes you need some common sense to provide a great customer experience…
Very pleased I went to Blakehurst. Fast and efficient. Ordering online made it easy to choose tyres with a nice discount. Thank you. Show details · 1
Andrew went out of his way to make sure my wife did not drive away with unsafe tyres on the car. I have previously had similar experience with others on the team, they are super concerned about safety. While on the hoist, they were also able to give good feedback on steering related mechanical issues. I wouldn't say they do bargains, as they want… Read more · 1
to stay in business but do work on getting clients a good deal. A bit of a pity that Bob Jane don't sell good second hand tyres, but I won't let those downgrade the score. Thanks guys, Chris, local customer.
Best customer service each time. Caring gentleman to me whilst needing their help first thing in the morning. Show details · 1
I had a bolt/screw cause a flat tyre. I have been to Bob Jane Blakehurst previously to fix the puncture and I always receive great customer service. Friendly front desk personnel and the mechanic workers are fast and efficient. Show reply
Had nail in tyre. I was in a rush, and the team at Blakehurst quickly attended to it and I was out in a jiffy. Not as quick as an F1 pit stop but close enough. They want to check my other tyres too, but I didn't have time. Show details · 1
The wheels I needed for my Tesla had to be shipped from "Far North Queensland" and took 5 business days to arrive as well as an extra shipping cost, but they advised me of the issue and gave me the option to wait until they were back in stock locally. I needed them pronto because I had a bent wheel, so I paid the shipping fee. They called me as… Read more · 1
soon as the wheels arrived and were able to fit me in immediately. I would have liked to have known the full cost including fitment and transferring the tyres and TPMS sensors from the old wheels, but I didn't ask, so it's not really their fault. Anyway, the price was very good even with the extra charges and they were very friendly, professional and efficient. There weren't many options of styles or colors for my car, but I love the design of the ones I got. I would definitely shop here again.
Repaired my tyre which was punctured by a nail.All of their guys are friendly.Good service,fast and efficient,Highly recommend！ Show details · 1
I was in a hurry and needed a tyre ASAP I rang numerous tyre shops and decided to us Bob Jane – Very helpful, informative with competitive pricing and quick professional service Show reply
Excellent knowledge and expertise – Stephen and Allan are a great team!Amazing experience with the team at Blakehurst. Great knowledge, professional and dealt with the problem at speed. They went through my options, price points very approachable as well. Didn’t make me feel stupid with the questions I asked being a female.thanks so much to the team. Show reply
Highly recommend – These guys are amazing ,I had a nail in my tyre yesterday and I made a call to the manager who stayed open to fix it for me saving me from an extra cost of replacing the tyre before it got too bad .Highly recommended this business for going the extra mile with a smile for me !! Elisse Jones Show reply
Amazing experience, great team! – Amazing experience with the team at Blakehurst. Great knowledge, professional and dealt with the problem at speed. They went through my options, price points and kept me updated. I am very happy with the outcome and have no hesitation to make this recommendation. Special shout out to Alan! Show details · 1
See the best – The customer service was second to none. If you need any help or guidance with your vehicle. Do not hesitate to go. A great experience! Show details · 2
Follow-up · Overall, the experience was disappointing. I’d recommend doing your own research beforehand to ensure you fully understand the tyres you’re purchasing and avoid any confusion.
New Wheel Rims for my Audi – Great service from professional staff. New rims ordered in and delivered and fitted the next day together with a wheel alignment. Show details
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