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Part of Bob Jane T-Marts 4.6 
Bob Jane T-Marts SA, Frewville

Bob Jane T-Marts SA, Frewville

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Bob Jane T-Marts SA, Frewville
4.5

5 reviews

Positive vs Negative
80%20%
Rates and Fees
4.5
Transparency ?
4.2
Job Satisfaction ?
4.2
Timeliness
4.2
Geoff
Geoff
  Frewville

Great pricing, prompt service, clean air con waiting area. All good

  • Store Location: Frewville Adelaide
  • Tyre purchased: Michelin Latitude Sport
Bob Jane T-Marts
Bob Jane T-Marts    

Hi, thank you for taking the time to share your positive experience at our store! We’re committed to providing exceptional customer service, and your feedback means a lot to us.

karen j.
karen j.SA4 posts
  Frewville

The quote was good, the service was excellent and the staff very helpful and good! My car is handling beautifully. Thank you

  • Store Location: Glen Osmond road Frewville
  • Tyre purchased: Bridgestone Potenza
Bob Jane T-Marts
Bob Jane T-Marts    

Hi Karen, thank you for taking the time to share your positive experience at our Frewville store! We’re committed to providing exceptional customer service, and your feedback means a lot to us.

Diana Smith
Diana SmithSA
  Frewville

Simon gave me excellent service and kept me updated regularly

  • Store Location: Frewville SA
Bob Jane T-Marts
Bob Jane T-Marts    

Hi Diana, thank you for the great feedback regarding our Frewville store.

Deniselk
DeniselkSA2 posts
  Frewville

Excellent Sales and Service Frewville Team headed by Rick – Had need to replace the four tyres on my Suburu WRX. I received excellent care and advice from Rick. The tyre deals on offer were great and the tyres fitted in a professional and timely manner.

  • Store Location: Frewville SA
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testdriver
testdriverSA66 posts
  Frewville

Disabled my car and said it was wear and tear – During fitting of new tyres they told me that there was a problem - the threads had stripped on a front wheel stud/nut. They claimed this was not their fault, it was due to wear and tear and gave me some rambling story about build up of metal filings. My car is just over 2 years old. They told me I should speak to my mechanic to get it fixed and that I would have to pay for the repair. Outrageous behaviour - damage my car and take no responsibility.

  • Store Location: Frewville SA
Rates and Fees
Timeliness
Bob Jane T-Marts
Bob Jane T-Marts    

Hi testdriver, we are very sorry about your recent experience at Bob Jane T-Marts. We would like to find the best appropriate solution for you. Please contact our National Support Office at feedback@bobjane.com.au with your contact details and vehicle registration so we can look into it ASAP for you. Thanks – The Bob Jane T-Marts National Support team.

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