This brand is a joke
I purchased the collagen eye patches from this company and they’re terrible. My skin burned while using them (as did my friends, who has a totally different skin type). When I went to try them again, the patches disintegrated in the packet. The company uses trust pilot, and despite the fact that I’ve attempted to leave multiple one star reviews, none of them are published as reviews are “subject to approval”. What an absolute joke and lack of transparency, I’d love to know how many other one star reviews are sitting unpublished that could have saved my money. Don’t bother with this brand, there’s so many better products and companies out there.
Still rubbish customer service
ordered 3 Feb now 19 Feb. Still waiting.I'm in Qld, they say they are in Melbourne. 3 days is the norm
Their only response is, not our problem, we can't control Australia post. If I receive I can post it post it back at my cost and they will reimburse me,
No care whatsoever
- Verified customer
Worst online shopping experience ever!
I bought their "complete body scrubz pack" way back in August 2015. They charged me $60 something USD for 4 scrub packs + scrub mitt, converts to about $82 Canadain now, and I still haven't received my money back or a single trace of what I even ordered. I've complained countless times on different forms of social media, sent them numerous e-mails and they kept saying they've sent the package out and I still have yet to receive either my package or my money back. Their Instagram "help line" went back and forth on whether or not they would re-se...nd a new package of what I ordered, or give me a refund. I said I wanted my money on my visa, which is what I used to pay, & they said they can only refund on visa after 60 days. It's march 2016! Eight damn months later! How does that make any sense?!? So they can't refund me and it's useless sending me another set of my order because apparently according to them they've sent out three of my exact same order by now and none of them made it to me. Yet they refuse to properly compensate me for this ridiculous piece of crap "service" they give! I wanted them to send me the "besties pack" (which is my exact order 2x) if they weren't going to refund me because by now, all this trouble I've been through, $82 is not worth it for 40 grams of recycled coffee beans. They told me off, said I was "being too much" because the "besties pack" is $146 USD. They lost three of my damn order already. To send me the exact same order again to just be lost again is two freaking "besties packs". WTH kind of logic is this?! So then they ended that with "you can directly tell that to the management" then blocked me on Instagram, blocked me on twitter, like what the actual hell?! Worst company ever. Oh! And it gets better! They finally e-mail me a tracking number literally only two days ago (march 9,2016) with "DHL" which I never got from the beginning and is something that should be sent with every single online purchase of anything.. And the damn address is wrong. In fact there was no address period. It just said "road, pickering." gee I wonder which damn road in pickering of freaking Narnia that is!? Damn morons these freaking guys. Never ever ever buying again.
- Verified customer
I ordered their oats oats baby scrub, I saw all of these great reviews about it. I always screenshot my orders when I order anything online. When I received shipping confirmation by email, they said they had shipped sugar daddy which is a totally different scrub which I did not order. I didn't get mad at first because all companies make mistakes which is fine but when I proceeded to email them and tell them of the problem, they simply responded and said they already shipped the product and that its just as good as oats oats baby and there was n...othing they could do. I emailed back again and sent a picture of the screen shot of my order and asked if I could send back sugar daddy and return it for oats oats baby, if not I would like my money back. Still have yet to get a response. Very sketchy company of you ask me. Do not order from them.
Questions & Answers
For light stretch marks is it easier to get rid off? For those using the coffee scrub, around how long do you think it takes to see results ?
I've been using my own body scrub that I make from my OWN recycled coffee beans and I'm seeing results much faster than that of BodyBlendz. I used BodyBlendz for almost a year before that incident happened (I bought 4 packs my first time purchasing) and I didn't notice any changes in the intensity of my stretch mark lines or my acne. After this incident, I figured it was more worth it to make my own and all I mix is an even amount of recycled coffee beans, salt, and blended oats. My acne has cleared up immensely, my scaring on my face has mostly disappeared, and my stretch marks are barely visible now. I'd say make it yourself, save yourself the trouble of dealing with their terrible service.
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