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Bon Maxie

Bon Maxie

 Verified
Bon Maxie
2.6

12 reviews

Positive vs Negative
33%8%59%
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Sizing ?
  • Very small
  •  · 
  • Slightly small
  •  · 
  • True to size
  •  · 
  • Very large
Product Appearance ?As advertised · Not as advertised
12 reviews
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Rachel E.
Rachel E.SA3 posts
 

Love my Medium Tote in SAGE, the photo doesn’t necessarily do the colour justice. Love the colour, the perfect size with great storage… Show details

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Cassandra
CassandraWA
  Verified

Still haven't received my $439 order. You'd think if customers were spending a lot more, they'd be treated a little better. The tracking app is a third-party Alibaba link, not even AusPost. 3 weeks later and it hasn't even made it to my closest major city! Are you actually joking?? Show details

Bon Maxie
Bon Maxie    

Hi Cassandra, just responding here publicly now that… Read more

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Michelle
MichelleSA7 posts
  Verified

Dont even want to give one star. Cheaply made and very disappointed. Went to return but my several emails and requests have been ignored and return portal won’t accept my return even though it meets all criteria such as within 7 days etc. my son bought this for me with his hard earned pocket money and got totally ripped off. Much better stuff at Priceline for a tenth of cost Show details

Bon Maxie
Bon Maxie    

Hi Michelle, Clare here - founder and designer. I… Read more

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Disappointed
Disappointed
  Verified

Awful quality, cheaply made at a premium price, and they refuse refunds. Show details

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Tink
Tink10 posts
 

I’m officially obsessed with Bon Maxi! I’ve picked up their tote bag, weekend bag, wallets, glasses case, shopping bags… and I’ve even gifted some to friends because I can’t keep the goodness to myself. The quality? Spot on. The colours? Total eye candy. Every time I order, I’m reminded why I’m such a big fan. If you want stylish, sturdy accessories that actually make you excited to use them, Bon Maxi is the way to go. I’m hooked! Show details ·  1

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Tanya
Tanya2 posts
 

Have MANY bags purses from this company and never had a problem .....until i bought a light coloured tpu coated canvas bag. Whichbwas my dream bag hot pink & cream. Within 3 days the white/cream bag was now stiained black from my black clothes. Contacted them straight away & sent pics. Told to buy specific cleaner. Nothing worked, bag looked… Read more

trashed after 1 week. Left a review stating i loved the bag but disliked the discolouration. Next week review was gone from website.... so disappointed in the fact they deleted my review. Makes me wonder how many other reviews they have deleted just because it was 4 stars not 5 and mentioned a problem with the coating.

Bon Maxie
Bon Maxie    

Hi Tanya, Thank you for your comment. I've gone back… Read more

Jemma
Jemma3 posts
 

I love bon MAXIE! I have their sidekick, mini sidekick, phone wallet, slim wallet, weekender, puffy pillow bag, standard toiletry bag and slimline toiletry bag. All are fabulous quality and are well thought out designs. Their customer service is prompt and friendly. Show details

Catann I.
Catann I.QLD4 posts
  Verified

Disappointed that the only way to secure an actual refund involves a $10 handling fee that isn’t detailed in the return cost but later on the webpage in refunds… and an exact postage cost is not advised until the item has been delivered.. Too much cost involved to risk another order again.. Had liked concept of the bag but reality was disappointing Show details

Bon Maxie
Bon Maxie    

Hi Catann, thanks for your feedback. I do have this… Read more

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fraulein.k
fraulein.kNSW2 posts
  Verified

Sad little Kmart-quality lunch bag masquerading as a travel toiletry bag for close to a $100 price tag, because, let’s be honest, there is no way to get the item without overpaying for shipping in a plastic post office bag. I was looking for a replacement for my trusty old Orla Kiely bag, and Internet suggested this for some inexplicable reason,… Read more

given that it’s way smaller and the fabric is poor quality - flimsy, not oil-cloth or similar coated style, so be prepared for your cosmetics to leave stains. Definitely not big enough to fit in things like hair products and makeup for a longer than a weekend trip. The free gift they try to lure you with is a refillable perfume spray bottle, while perfume bottles you can pour from stopped being produced in the fifties, so quite useless. Pity.

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Johns Suit Duster
Johns Suit DusterQLD42 posts
  Verified

I need a fair few good duffle or weekender bags and decided to buy there gingham weekender bag amongst a few other things. They are very good quality with heaps of space and compartments and the colours and patterns they come in are so good! Mine is a bright neon pink colour. The customer service is great too got a cute letter from the director appreciating my purchase for her business. Show details

Not happy
Not happy3 posts
  Verified

Terrible customer service. Overpriced. Their totes are definitely not worth the money. They delete any negative reviews left on their website or on social media. Deceitful company. I wish I had spent my money on a company that actually values their customers. Show details

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Nurse
Nurse4 posts
  Verified

Despite website advertising discounted prices, those prices inexplicably increased without warning or explanation. Owners confirmed prices would not be honoured. Under OFT & ACCC investigation. Unfortunately ZERO star rating is not available.

Bon Maxie
Bon Maxie    

Hi, Clare here - owner. CONFIRMING: April 4, 2025:… Read more (+4 replies)

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