Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
- Verified purchase
Battery life now significantly reduced
I purchased the vacuum cleaner from HN in June 2017 and until recently it has performed well. We have a small retirement village unit and until recently there was always sufficient battery life to clean our house.
Now however, it runs out of power with about 5 minutes of time still needed.
I have read many reviews where this has been reported and it is disappointing that once the unit slips out of warranty, this happens.
To add insult to injury, batteries can't be replaced....
Now I am looking at replacing this cleaner with a new one...
Motor head keeps breaking
The first two years it worked fine but than the rollers started falling out of the motor head. Next, the brush motor stopped working. I would expect a longer lifespan of a premium brand product like this.
- Verified purchase
Really great for quick clean ups.
I use this vacuum in a small house with wood, tile and carpet. It’s worked wonders for just over 3 years now with great suction. I never use the tube attachment because it’s too much work to put on. Everything was going great until yesterday when I was vacuuming and to my shock and disappointment the handle snapped clean off leaving wires exposed and dangling. I love this vacuum but I thought it would last longer than this.
Disappointing battery life
Purchased this vacuum with all accessories and was initially impressed with the performance. Used on hard floors - wood/tiles but now after charging all night only lasts about 3 minutes. Expected more than a 2-3 year lifespan from rechargeable batteries on a $450 vacuum.
Purchased in January 2016 for $450.00.
Died after 2 years and Bosch can't fix it
Was a great stick vacuum for 2 years...was a bit hard to clean filter but totally worth it.
Then the battery wouldn't charge any more.
And Bosch says the battery can't be repaired or replaced in these machines (unlike the batteries in Dyson etc).
So my $600 vacuum is in the dump after 2 years light use and I have to buy another.
The handle just snapped in an obvious weak spot in the design. All the weight at the bottom & not enough strength at the top. Used only on carpet and looked after properly at that price. (no kids & never been dropped). Snapped just below the main handle/switch section. Can't send a photo for some reason. Apart from this issue, it does the job very well.
Monday 29th, finally got thru to Bosch & explained the problem.
The lady was very helpfull and we recieved a new handle in 3 days.
I didn't push her to see if it was a common problem but she didn't seem surprised.
Purchased in April 2018 for $459.00.
- Verified purchase
Awesome except for the handle
Be cautious of buying we have been extremely happy with the product until the handle snapped and tried to claim under extended warranty which doesn't run out until 2021, we have been told because it's not mechanical or electrical and there hasn't been a recall from Bosch tough titties.
After doing a few review searches there is an obvious problem with the handles breaking
When I rang Bosch they said they haven't had an issue with them
The vacuum other then this is an extremely good product.
Purchased in December 2016 for $574.00.
Best customer service
Had a problem with my cleaner. Reported to Bosch who replaced the head then when this was not the answer replaced the cleaner. New cleaner works perfectly, just like the old one used to. Cannot fault the quality of after sales service.
Purchased in March 2017 for $519.00.
Lightweight and perfect for dog hair
its light weight and easy to use i have 3 dogs in its perfect for dog hair, only problem i have is my dog chewed the battery adaptor and i can't find a replacement anywhere in Australia.
Move over Dyson motor head
I’m 5 foot tall and weigh 65kg. I have short carpet for heavy traffic use (children). I can use this unit with one hand. Great scope of movement in the motor head. The collection container is easy to access and empty , good size I do wonder if the plastic clips will get worn out over time tho. Amazing job, I’m often emptying fine dust so has the suck to equal Dyson. Not very noisy . I can get 6 double size rooms out of a full charge on level 2 which is the first option with the rolling brush level 3 is very powerful but I don’t use it because it drains the battery faster. Con... takes a long while to re charge
We have an all tile home with 2 bedrooms that are carpeted.
I feel like the bosch has nesrly the power of our Dyson Animal but without the cord!
The dirt container is a great size and I only need to empty it every 4 or 5 vacuums!
The only problem I have is that the head is slightly too thick and won't sneak under the edges of furniture or whitegoods.
It's relatively quiet and lasts long enough on high for me to finish the whole house if i hurry.
I haven't used the car accessories yet so can't comment there.
I love that the brush is so easy to get out and clean too!
Disappointed and frustrated.
As long as you have low ceilings, furniture on high legs and don't want to vacuum anything but a flat floor it works well. Unfortunately battery loses charge before the 60 mins and the tools supplied do not allow you to reach anything but a low ceiling height. No brush means you cannot pick up pet hair and cobwebs in the corners or along the skirting. A longer extension for the tools supplied and more user friendly tools would make this a more functional vacuum. Its great for a quick run through but not for a serious weekly vac. Would have returned it in the 30 day cool off period if I had been able to use it and not been away as at $399 feel I could have purchased a much more satisfactory vacuum.
Much better than the Dyson
Had a Dyson stick vacuum and had nothing but trouble with it. It surged on and off and the battery life was terrible. Had many talks with Dyson customer service and each time they sent replacement parts and the vacuum worked for a while then back to the surging. About a month ago, it just died, so now it’s outside waiting for the garbage clean up day. I bought the Bosch. What a difference. I’ve had it about a month and couldn’t be happier. Battery life is long enough to do the whole 2 story house, the dust container is super easy to remove and ...empty, the Dyson was horrid for that .... but best of all, this little beauty sucks up all the cat litter that our Spook tosses everywhere every time he uses his litter tray. The Dyson never did that, and even tho it was a gift, I’m much happier to have spent the money on the Bosch. Absolutely love it !
Very convenient to use this cordless vacuum cleaner, but some disadvantages to it
The benefits of this stick, cordless vacuum cleaner are:
1. It is super convenient to use a vacuum cleaner without having to move cords around with you, plugging and unplugging. This is a huge benefit!
2. You can vacuum a little every day and it's easy to do so
The annoying bits
1. It takes a while for the vacuum cleaner to charge up
2. It only stays on for about 15 minutes on medium (not even the highest setting), despite the information stating it would stay on for about 50 minutes
3. The brush gets tangled up with my hair, my cat's h...
- Verified purchase
We were having problems picking up dog hair so tried this model. It works very well at picking up the hair and general dirt from both carpet and wooden flooring.The ability to convert it to a hand held cleaner has been useful. However, the buttons to release the handle etc can be a bit stiff. It is easy to empty and clean. Battery life has been fine and it will do the house on one charge.
We have replaced one set of filters which we got from the UK at a cheaper price. The power plug is a bit of a nuisance as the cord comes out from the side ...rather than straight out so you must have a clear space around the socket.It is mostly easy to operate.. The long handle broke, which seems to be a problem with these types of vacuums, about 2 1/2 months after the 2 year warranty had expired. I wrote to Bosch saying that this was not a reasonable lifetime for such an expensive device. They immediately agreed to replace the handle Free of Charge. It was shipped directly to us and we received the new handle within a week of my complaint. Which was very good service by Bosch.
Excellent and awful in one?
This is an excellent vacuum cleaner when it works. This is where the problem lies. It breaks down approximately every three months and requires replacing...which means taking a day off work to be at home for the delivery of the new unit and return of the old. I purchased back in 2016 and am on unit number 4...all under warranty. The fault is that the unit reaches a point where it starts to constantly cut out. This could be from the head unit wiring coming loose or the handle on off switch which seems to be just as temperamental. Any way...as I said, when working I couldn’t wish for a better vacuum. Powerful, versatile and with very easy filters to clean and maintain. but then it breaks again. I'll leave the decision u up to you.
- Verified purchase
A waste of money
What an absolute waste of money, and a disappointment for me, for what I considered to be a premier brand!
Purchased this product 25/06/15 for $499. It was used on wooden floors, not a large area, and was great for approximately the first 12 months of use. I have changed filters, (purchased from Bosch), and cleaned filters according to operating instructions.
After about 12 months, it became obvious that the battery was not holding its charge. I have contacted Bosch, some time ago, to be told that there is no replacement battery. Now, ...
Fantastic until out of warranty
From the very first day we loved it, best stick vacuum ever, but as soon as the 2 year warranty came up, the battery started to last less and less. It's now been nearly another year and the battery only lasts about 5 minutes. Also there is a rattle in the handle, sometimes the machine stops dead, but you can restart it with a little shake, maybe a loose connection? Very disappointed that Bosch has not lasted the distance. We have a house full of Bosch appliances and this one won't be replaced with another Bosch.
Good for home and car
I wanted a vacuum cleaner that I could use for both home and car. Bosch Athlet Zoo is that! I can easily clean my house and clean my car with it. it has a good battery life too.
This vacuum cleaner produces the highest amount of suction amongst similar vacuums.
Heavy, cumbersome, difficult to change to hose, poor battery run time on turbo, poor suction on lowe
'Bought this cordless vac thinking it would be light and easy to use after the old fationed drag around unit I'd used for ever. What a joke! It's heavy to use with the power head brush and long handle and extremely cumbersome and totally un-ergonomic when used with the short handle, hose and attatchments,- it's like carrying a large watermelon- and unbalanced when using the strap provided. Changing from floor mode to attachment mode is such a rigmarole and often leaves a pile of leaked dirt on the floor. Battery lasts long enough to do about 2 ...rooms on Turbo while setting 1 and 2 wont even suck a spider web off the wall. Takes ages to recharge so that I can finish cleaning my house. I am a fit male - I'd hate to see and elderly or infirm person try to use this vac. It's saving grace is that it does pick up animal hair from carpet.
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Questions & Answers
What is the cost of replacing the batteries in the Zoo'o proanimal vac? Just wanting to know whether it's cost effective versus the cost of replacing the vac.
Bosch H.Bosch Home Appliances
Thanks for the question regarding your Bosch BCH6ZOOAU.
There are currently no options for replacing the battery for that vacuum.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
What is the best way to charge the battery?! Do I leave it plugged in all the time or just until is charged and then unplug it, because either way I do, I get to use it for no longer then 5 min on speed 1 or 2 and it dies?! If I use Turbo it lasts for about 3 min.
Where can I get a charger for this?
Bosch H.Bosch Home Appliances
Hi Tim, thanks for your question. You can purchase a replacement charger from us over the phone on 1300 369 744, or on our website at www.bosch-home.com.au.
Regards, Bosch Home Australia.
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