Bosch Series 4 WAN24126AU
VerifiedMPN: WAN24126AU5 reviews
After a period of about 30 years I have just bought my 3rd Bosch Washing Machine. I've kept to the same model or as close as possible as I have been extremely happy. They have all still been in perfect working order when I've sold them to update. I cannot fault this machine, WAN24126AU is the model number. It's both energy and water efficient. I couldn't ask for more for under $800.
Absolutely the worst washing machine. Have had ours for 4 months. Purchased brand new. 1 CYCLE can do 9kj every other cycle can only do small loads. Have been using the large cycle for our washing and it has started to not spin at all!!! It stops half way in a cycle as “ended” and all clothes are drenched. It won’t even complete a spin and drain… Read more
cycle setting. Now things happen, all companies can have a bad batch and I get it BUT I called Bosch as I needed to have a technician to come out and I was told no one services my area (2.5 hours away from Brisbane) and that I would need to find my OWN service technician and get them to come out AND THEN get a quote, SEND it to Bosch WAIT for their APPROVAL and then organise that person to come out AGAIN and PAY OUT OF MY OWN POCKET and then Bosch would pay me in 28 days. ABSOLUTELY THE WORST. Why sell items in places you can’t give the right customer service too? I have had issues with my Samsung fridge in past and they didn’t not have a technician out here BUT THEY handled the whole thing and it was completed in 3 days.. THE WORST CUSTOMER CARE. First and Bosch appliance I have ever purchased and it is the last.
Purchased through Appliances Online December 2024 - great simple experience, they installed and took away their rubbish. The machine worked well until mid May when it began to dance across the laundry floor, not drain and not spin. Even with 4 visits over 34 days from a tech, new spin and drain parts and new motor, the machine was irreparable… Read more
through no fault of ours. Do not buy this machine. Bosch said they would replace then referred me to the online store we purchased it.
This is the worst Bosch product I have ever purchased. I have relied on and trusted Bosch for the longest I can remeber (maybe around 40 years back, specially with cars). If I could give negative 5 stars, I would award it 100 times over. This washing machine was on special in The Good Guys last December 2024. I chose the delivery and installation… Read more
to make sure if there are any problems, I could easily refer to their customer service (they sent a couple of cowboys to deliver and install, not looking professional at all and seemingly wanting to leave in a huff - but that will be another review).
Fast forward to March 2025, about 3 months after purchase, delivery and installation. Machine would come up with a fault code (E30-20, which we couldn't find in the manual), stop midway through a wash, would not drain water, would not spin, and ultimately spliied water like a waterfall just below the detergent compartment. We have inspected the drain hose (no kinks), cleaned the front drain and that little rubber hose, drum cleaned two times in a week (cycle went perfectly without a hitch, draining the water away and indicating no blockage internally and drain pump ok), rinse & spin cycle would go instantly from 10 minutes to 1 minute without draining the water. Finally, it just stopped working altogether (not to mention the last load was ruined).
Frustrating? I cannot find a stronger word that would not qualify as verbal abuse. Absolutely appalled by this Bosch, it totally shot itself on the foot. Even if it was still under warranty, how would a washing machine fail in the first 3 months??? Was just used once or twice weekly. Totally unacceptable. I have researched a lot before buying this, with all the glaring reviews online and praises heaped on it. It should have been marketed and sold as a rubbish bin, because it is where it belongs.
Bosch Series 4 9kg Front Load Washing Machine WAN24126AU - faulty water hose – Purchased a Bosch front load washing machine, a week ago. Less than one day into use, the cold water hose that connects the machine to the water tap, starts leaking after only one wash! Now I have to go through the hassle of getting a replacement hose after only one day of use! Pathetic quality. It's like buying a BMW with run flat tyres! Even… Read more
though Bosch is a German brand, the series 4 is made in Poland. However I don't think that would have mattered where the machine is made, if they make such cheap water connection hoses from cheap plastic! Expected better, experienced worse!
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