Bosch Home Appliances SMS69T18AU

Not good enough – Having to replace this dishwasher as the heater pump and sensor have both gone on it. So disappointed in Bosch, we paid $1,700 for this dishwasher thought buying German made we would be buying a quality dishwasher. We may as well have gone to Kmart. Biggest waste of money ever.  Show details

Bosch dishwasher – Our home is open plan and our old dishwasher (dishlex) died and was industrially noisy. This model is whisper quiet. We often open the door whilst it’s running it’s that quiet. Majority of the time it cleans quite well The downfalls are it smells horrid regularly. As yes we do clean it regularly. And it doesn’t dry very well through to not at… Read more ·  1

all. It must be opened up directly after finishing and trays pulled out slightly to air dry ( a good teenage prompter to empty it)

The quietness cancels out all negatives for us though

Not sure exactly when purchased, a few years ago and gets well used by our family of 6.

Didn't last long enough – Unfortunately like a lot of other reviews on this site, I am not satisfied with the life of this expensive product. It is just over three years old and bought as part of an entire kitchen package. In the last 2 months is onto it's second repair! The product is obviously not designed to last! The first repair was water leaking from the sump seal,… Read more

causing the machine to trip the circuit. It cost me several hundred dollars to get 4 screws tightened which is apparently a common problem.

Now a few weeks later, it is not heating water. I have been quoted that the service costs and parts will cost well over $500. This is not good enough for such an expensive machine and when added together amounts to a significant proportion of a new machine.

This is the second Bosch dishwasher that I have owed. The first was fabulous. This model obviously was poorly built. I'm not willing to invest that amount of money to repair this and i won't be making the mistake of buying another Bosch! I'll give my money to another company.

Poor quality. 3 year life is not good enough – Less than 3 years old but out of warranty. Machine has no power. Technician (at cost of $100) tells me that the main power board has failed and will cost around $500 to replace. Used to think Bosch was good quality. Won't be buying another. Would think a dishwasher priced a close to $2000 would last more than 3 years. Now need to decide whether to spend the $500 or buy a reliable product.  Show details

This is perfect, can't live without it! – Great dishwasher. Have had different so called "Australian" made machines in the past but I can't go past this German made machine. Its lives up to the precision made standard that this brand is expected to live up to. It is very quiet and cleans very effectively, even better than other expensive dishwashers in the same price range. Just love the cutlery draw tray & the adjustable other racks for when yo have large pots & pans to wash.  Show details ·  1

Rubbish !! – Junk !!! E09 3 days before warranty expired, fixed by tech, 20 days later dead again with e04 !! Was told will need to pay as out of warranty.. nope not worth the risk, bought a new dishwasher with a 6 year extended warranty... you will get not another cent from me Bosch.. your crappy $1500 dishwasher lasted 2 years... not good enough  Show details

Wonderful dishwasher with a major flaw – We purchased this dishwasher when we bought a new house. We had previously had three Bosch dishwashers, two of which we purchased ourselves. The one we "inherited" with our recent house purchase had a major flaw that had been advertised to us in showrooms as a marvellous new feature that would revolutionise dishwashers - a top level cutlery… Read more ·  1

tray! Well we think Bosch has botched their dishwashers with this thing. We found that there were three problems: there are three trays that need to be filled not two, which is fiddly. The cutlery has to be placed carefully or it does not wash properly, which is time-consuming. And thirdly, the height above the middle tray is compromised and things like tall wine glasses will not fit. The heights of both trays can be varied but there is only so much room under a bench. The solution for us was to put the top tray in the attic where it can do no harm and buy two $2.50 cutlery baskets that sit in the bottom tray. Now we can through the cutlery down there standing on end so that it all gets washed reliably. We are not impressed by Bosch's revolutionary top trays but love everything else about their dishwashers.

This has do be the biggest waste of money I have ever spent. It has done nothing but give us troubl – The worst machine I have ever had. I thought by buying bosch it would be excellent, it has had a problem with the pump from day one and now that the warranty has run out the pump has totally stops working, it is smelly and does not clean the dishes.  Show details

One useless machine – Purchased this machine 3 year ago this month. Run beautifully, cleaned dishes perfectly but sounded like a car running outside so not quite at all. In the last 6 months we have had nothing but problems with an error code 15, has been to the repairer three times, runs great for a couple of weeks and then does it again. Definitely would not buy… Read more

a Bosch anything anymore. The machine cost us $1500.00 thought it would last longer then 2 and half years.

Works as expected for the price paid – Cleans,dries and do all works as expected for a $1400 washing machine. It is very quiet, good finish and simple program buttons. I will update about the reliability as time passes. 1 year with an average usage of 3 days a week. Personal preference is to have the buttons outside and possibility of customising programs, for .e.g I want only… Read more ·  1

washing not drying. The reason for that is I want to run the 'pre- wash' again just to be sure all the soap is washed away, rather than dried. This is not a Bosch only gripe, I would like that functionality for any dishwasher.

I hate this machine – When I purchased this machine, I wrote a review because I was very unhappy with the cutlery tray and the fact that I could not fit my wine glasses in the machine. To wash wine glasses, I have to remove the cutlery tray which is very inconvenient. 12 months on it is worse than ever, it does not wash clean even on the over 2 hour cycle with dinner… Read more

plates 2 spaces apart. I almost have to wash everything twice. The filter needs to be cleaned at least once a week and it clogs up very easily. I can go on and on but I would never recommend anyone to buy this machine. If it was not so expensive, I would ditch it and buy a new one but at $1800 I cannot afford to do that.

Terrible – It is a terrible model. It has failed after just 16 months so it has had to be replaced. We gave it to our daughter when she shifted into a new house as we had a Bosch and think it is brilliant. It did not clean properly and the electronics failed after 16 months. Against our advice, she has bought another Bosch. Made in Germany, very expensive but a complete dud.

Great Dishwasher - But – Would give this 5 stars if the dishwasher didn't have an online documented history of the exact same fault. Dries as well as expected, quiet, and efficient, however after having the dishwasher for 6 months both the check water and rinse aid lights came on and the machine would do nothing. Reset did not work. Was referred to a warranty repair… Read more ·  1

company who, after trial and error, found that it was a fault in the front display that was causing the issue. The trial and error also involved replacing the motherboard and pump on the machine, however the fault only disappeared after the front digital display was replaced. Thankfully. Very happy to have it back and working again as it is otherwise a very good machine. Extended warranty also purchased after warnings about the digital control.

Not worth the money – I purchased this dishwasher from Harvey Norman as they said the Bosch was very reliable and a lot better quality than most of the other imported dishwashers. Installed it and in 9 days - the check water and refill rinse aid lights came on flashing- and the machine won't do anything - can't reset it or get it to do anything - ACCC say that for a… Read more

major fault or for something that is advertised but doesn't do what it says - a full refund or a replacement machine should be given - Bosch customer service want to repair it - a month to wait for a service call or ship it 100kms to a repairer - not good enough - 9 days out of a $1500 dishwasher - refund or replace!!!!!!!

Cleans well, dries plastics well, very happy, time will tell durability! – After having 3 control boards go on my not so old LG and becoming dismayed at the "built in obsolescence" which seems to be the trend with whitegoods, we resorted to handwashing for about 6 months. Decided to splurge on this model and get one of the few remaining models made in Germany, fortunately got a good special on Appliances Online. Time… Read more ·  1

will tell whether it warrants the extra cost and hopefully the durability it should have.

From these early weeks we are very happy - using only the Quick Cycle (30 mins) with the Intensive Drying boost, it is cleaning beautifully and dries the toddlers plastic cups, bowls, plates etc that we have lots of. My mum has a cheaper Bosch model and it doesn't dry plastics well so I am relieved that this model does. Very quiet, only really hear the water going back down the drain in the cupboard and cant hold the dishwasher accountable for that.

The location of the control buttons inside the top of the door is also a winner with young kids - no buttons to fiddle with stops the endless "NO don't touch" arguments. Our Microwave Start button is dodgy now from when our 4 year old was a toddler so I wasn't keen to have another appliance get broken!

I kept hold of the cutlery basket from our old dishwasher and use one part of it (it was in 3 sections) in the bottom drawer to complement the upper cutlery tray - there are some things (eg baby nurofen dosing syringes) that just don't wash in a horizontal cutlery tray. Otherwise we find the cutlery tray very good and overall there is lots of space inside the dishwasher, especially compared to cheaper models which seem to have a very high bottom tub taking up a lot of internal space. We are still getting used to which cups to put where etc but it stacks well and plenty of flexibility to customise the racks to suit your range of dishes.

Fingers crossed it stands the test of time!

Another awesome product from Bosch! – Having lost my previous Bosch dishwasher suddenly I went back to the drawing board, sifting through reviews, and looked at all brands/models. I ended up purchasing the SMS69T18AU, through a top deal with The Good Guys, and am stunned at how wonderful it is and the improvements on the last model. I'm a huge fan of the cutlery basket but had… Read more

always had trouble with large utensils and knives. The deep cutlery draw has solved this and I simply kept my cutlery basket from the previous machine and it slotted straight in. This machine is so quiet that we were all astounded!! I saw the wine glass washer instore and may go back and purchase this for dinner parties etc. Thanks Bosch for the continued quality and innovation :)

Delighted – Our 10 year old plus dishwasher recently died - a Fisher and Paykel Nautilus which had been a real work horse. We did our homework and decided to purchase a Bosch through Appliances Online (and have it installed by them). We have had it for about two months now and been delighted. The space inside is very generous. The controls are tucked… Read more ·  1

away on the top of the door so little fingers can't play with the buttons. The clean is excellent as long as you select the correct program (so don't choose the ECO option if your plates have caked on food scraps). It is very quiet - sometimes we forget that it's turned on. The front display is clear and easy to understand. It's also an attractive appliance.

I hadn't seen a cutlery tray in a dishwasher before. It look a little getting used to but I have been very pleased with the results.

We found two minor downsides. Firstly, the machine beeps loudly (about 4 times) at the end of the program. If you have set it at night and then go to bed, it's a bit too loud. Secondly, the middle tray for loading your cups is a little low. Tall cups won't fit properly and you certainly couldn't get a wine glass in there.

Does almost fantastic job – We have just purchased this dishwasher, got it a couple of weeks of ago, and so far it has been great, it is so quiet, you forget it is on, and for the most part it washes the dishes a lot better than our old one. However, the cutlery tray, I really don't think I like. You have to rewash so many things, it really seems to struggle with spoons,… Read more ·  5

and there doesn't seem to be any logical way of loading the cutlery. It is quite annoying. I really don't want to have to get the cutlery basket, that comes with all dishwashers, but it seems it might be the only way.

Best dishwasher we have used – I don't normally write reviews of kitchen appliances, but I am so impressed with this dishwasher that I feel the need to share the joy. We have owned it for around 18 months. It just does what a dishwasher is meant to do. It washes dishes. No pre-rinsing required (using common sense of course). It leaves no residue. It dries well (we live… Read more ·  1

in a hot dry area so we did not bother with the zeolite model) - if there are cups that trap water in their bases a simple jiggle of the shelves after the cycle will dry them in no time, otherwise it dries everything. Very quiet too. I would recommend it to anyone. Don't bother with cheaper brands/models, they are a false economy. I am sick of junk on the market so when something comes along that is properly engineered it needs to be applauded. Nice one Bosch.

Had better Dishwashers – After going through the Reviews of the Bosch Dishwasher I thought this one is the one to buy. Went to Harvey Norman to buy this nearly brought an AEG but was going by these reviews of how good it is. I have had better Dishwashers like the Aristan and the Blanco. I find it doesn't dry properly some plates still have stuff on it so does cutlery and… Read more

they do not sit close on top of each other. Not to happy with this product at all especially for the money you pay. Will persist for another week but if not satisfied will ask for money back. I do my loads either at night or in the morning when i go off to work. I don't expect to find some are still wet or some plates are dirty and my glasses are not that clean. I use finish as well so can't be my dishwashing tabs........

Good machine – After lots of searching and going through various brands we finally settled on the SMS69T18AU. Keep in mind it has only done two loads so far, but we are quite happy. The product looks amazing in our new kitchen and the build quality feels sturdy. In terms of space we have been blown away. The thing is like a Tardis inside. I don't know how… Read more ·  1

they have done it as it doesn't seem possible, but the amount of things we can fit inside this one is just crazy.

Our old dishwasher could really only fit cups on the top rack. The side plates would only fit on the bottom rack. In the Bosch we can fit our big plates on the bottom rack, our side plates on the middle rack all while still having the top rack for cutlery.

The amount of space means we don't have to run the dishwasher as often.

Wash performance is good.

Drying is better than our old one, although it still helps to open the door to let the steam out at the end of the cycle.

The only thing we don't like about it so far is the annoying beep at the end of the cycle. There are 4 volume levels. Off, low, med, high. There is almost no difference between the levels so we have had to just leave it off.

This machine replaced a 10 year old second hand Asko. The space!, build quality, wash performance Spray arms are plastic ( seems standard on new machines ), annoying loud beep at the end of the wash cycle

Quality product – After many months dealing with issues with a samsung dishwasher I finally made the switch and what a difference! All you want in a dishwasher is to clean thoroughly and this German made machine has proven so far it up to the job. I love the wine glasses coming out so shiny they look like brand new. The spacing is also great, so flexible you can… Read more ·  1

fit almost anything, but read the instruction manual if you want to take full advantage of all its features.

I'm very happy with the quality of this product. Flexibility to fit everything, easy to use, incredibly quiet, looks beautiful

Excellent! – This replaced a FIsher and Paykel Dishdrawer when we recently gave our kitchen a makeover. We also bought a Bosch pyrolitic oven and a Bosch induction cooktop. This dishwasher is fantastic - looks minimalistic and very modern , nice LCD display , the interior space and trays are well thought out and it fits so much! I use Finish dishwasher… Read more ·  1

tablets, and always have beautiful clean dishes, and sparking glasses! I love the cutlery drawer at the top , it leaves lots of room for bigger things in the bottom rack!

it's also very quiet ,you hardly know its on!

Very happy customer!

Best Dishwasher we have ever owned! – My wife & I replaced a Dishlex DX 403 with this model a few months ago & couldn't be more impressed! We are finding it much more versatile in terms of stacking options with both draws having split fold down racks & the third drawer for cutlery instead of a space hogging basket. We are finding we are able to fit more into this machine compared… Read more ·  4

to the Dishlex which means we are doing fewer loads.

After initially having concerns about the cutlery drawer we are now converts to this system as we are noticing our cutlery is coming out cleaner & completely dry due to the better separation the drawer system offers over having everything bunched together in a conventional cutlery basket.

We also appreciate having a visible low rinse aid light & written warning in the display panel which is impossible to overlook as it displays while you are setting the desired program options. It also powers itself down 2 minutes after completing a load (after giving an audible & visual notification it's finished) so you can set it to wash & go to bed knowing it wont be left on all night using power.

Overall we are finding the Bosch washes better, dries better, holds more due to the cutlery drawer system, uses less water & energy and is quieter than any previous dishwasher we have ever owned. What's not to like?!

Highly Recommended! Washes & Dries effectively, Water & Energy efficiency, Very Quiet Operation, Versatile Racking Options, Cutlery Drawer System, Flood Protection, Auto Power Down. Some types of plastic dont quite dry properly but every dishwasher we have ever owned has had the same issue

Fantastic unit, well worth the extra cost – I bought the Bosch SMS69T18AU after returning a terrible Smeg that I had for 1 week and had failed, it was a toss up between a Bosch, or an LG and I went with the Bosch based on reputation (the 6 month supply of tablets helped a little too!) I have owned a few dishwashers in the past, that came with various houses, and none of them have come… Read more ·  6

close to the level of this one - I was used to having to rinse everything before it went in, and scrub pots/pans first just to get them clean - not so with the Bosch - I have put in some pretty dirty pots and baking trays and they have all come out perfectly, every time.

Drying performance has been an issue in the past as well, and the Bosch performs well here - it doesn't quite get all plastics dry if they are on the middle rack, but far better than any other model I have used.

The 3rd rack for cutlery is really versatile, as is the whole racking system - it's amazing how much you can fit in this thing! Easy to use, versitile racks, child lock, Digital display