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Bose Smart Soundbar 700
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Very poor quality from a premium brand
To begin with, I have been a Bose fan since I was a young child. I have Bose noise cancelling headphones and I am impressed. However the 700 sound bar is very disappointing. The sound is good but the software is terrible. The wireless sub hardly ever works. I thought it was the tv I was using that was the issue. For the first time I had a professional come and install a new very high end tv. I started to explain my issues where he politely cut me off and knew the problems before I had a chance to tell him. He said he would never recommend anyon...
Read moree a new Bose product. I now have replaced the tv and still the same issues. The remote has died and Bose only support the product for 12 months. They want $140 to replace it. In relation to software, the tv can be turned on and suddenly the sound bar volume goes to max. I wouldn’t recommend the 700 bar, sub or rear speaker to anyone. Bose has obviously lost its way on making quality products.Purchased in for $2,400.
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- 2 reviews
- 1 like
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Bose Soundbar 700 - Not for Everyone
Purchased the Soundbar 700 in June 2020 and find the bar annoying. Connected via optic to TV as I did not want yet another digital account just to move air in the room. I put up with having to turn it on each time I used the TV (a feature of the optic connection) but a year and half later it randomly does not switch on. I do not use HDMI as I don't wish to play BOSE's digital games. Gone back to the TV speakers - they are more reliable! If, like me, you pay big money for a product and expect it to work then don't buy this product. If you are happy to pay and play BOSE's silly game of connecting the device to your home Wi-Fi then consider the product.
Purchased in at Harvey Norman for $960.
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- 4 reviews
Broken in 2 years repair fee is 349 at least
I only used it 3 month a year, then the third year I want to use it it does not turn on, searched online it is common issues and cost various.
Most people post on Reddit said 150 dollars fixed I assume it is in US because Australia is freaking 349 dollars to fix this.
Don't ever buy this rubbish (although it looks nice)
Who can expect this kind of products can be broken in like 2 years
Purchased in at Harvey Norman.
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- 2 reviews
Best balance sound ever
Really love watching movies and listening music, many of friends bought Bose after listening and testing the music system at my place.its feels expensive but worth it. Go get yours .
Purchased at Myer for $1,000.
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Find out how Bose Smart Soundbar 700 compares to other Subwoofers
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- 6 reviews
- 3 likes
Awesome sound but too complex to set up and fix issues
Way too complex to set up and fix issues. Our power got turned off by electrician and I can’t get the sound bar working again despite looking up the Bose help page.
Purchased in at Harvey Norman Retail Stores for $1,100.
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- 6 reviews
- 4 likes
It’s ok - Customer Service BAD!
I had the older Bose sound bar and base. I bough the 700 surround with base and rear surround speakers and was disappointed. It’s ok but not worth $2100! It’s just not right. Plus the Adaptiq unit you use to calibrate never worked. Bose replaced it but no good. Impossible to calibrate… if you can’t calibrate the surround speakers are hopeless and you can’t hear much on them.
Bose service is terrible! They say they’ll replace bla bla and when you wait, the service department has no record. Just hopeless! Totally hopeless! Now I’m taking it Back… they denied they said they’d replace the whole unit. JB HiFi has been fantastic luckily.
DON’T BUY!
Purchased in at JB Hi-Fi for $2,100.
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- 2 reviews
- 1 like
Nothing but trouble
Bose & Future customers,
I have had so many troubles with this sound bar. I don’t know if it’s the sound bar, remote or a combination of both. We are currently on our 3rd remote in 2 years (1 under warranty and 2 purchased for $99 each). We have endured daily connection issues with the unit. it doesn’t control the television functions only the volume up and down with our almost brand new Panasonic. We are constantly changing batteries and having to unpair through the app and reconnect the device. I consider my self very competent with electron...
Read moreic devices so this is super frustrating. Even switching to Bluetooth to play music is always a struggle taking numerous attempts at connecting through your phone. The sound these units put out is incredible don’t get me wrong. But having to use 3 remotes constantly day to day is driving the family crazy. For a premium price we expected a premium experience and it hadn’t been anywhere close to meeting our expectations. Bose, in future please refine these issues because as a consumer this product didn’t hit the benchmark. Regards.Purchased in at Harvey Norman Retail Stores for $1,100.
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- 3 reviews
- 2 likes
Bose connectivity issues and worse customer service
Sound does not disappoint but the connection issues that it has is atrocious. It started freezing when streaming music 8months after purchased. Have to unplug the soundbar 700 then it will work again. Now it's 4months out of warranty and Bose want me to pay $390 to repair it. I have spend $2500 for the whole system. They don't value their customers, being a Bose fan for over 30years means nothing to them. They offered me a 20% discount on the repair take it or leave it. So disgusted when it's not my fault that this happened. Fair enough if it w...
Read moreas abused. Plus the tempered glass has lifted on one corner. I should have bought Sonos as suggested at the stores. You think you are buy a premium product at a premium price to last only 1 year. Then you have to spend 390 to fix it. With a broken soundbar the bass module and the surround speakers is useless. My recommendation is that there are so much equal or better brand out there and you just need to find one that gives better technical support and warranty. I have lost trust in Bose. if it already has issues not and I go am spend $390 what guarantee do I have that other issues won't arise and keep costing me money. I pay premium to last for years not just 1 year. Thank you for reading and stay away from BosePurchased in at Harvey Norman Retail Stores - Electronics for $2,500.
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- 2 reviews
- 3 likes
Bose Is Bad!
Bought the Bose 7 series sound bar after being pleased by the performance of the smaller version the 3 series hoping the effect would have amplified.
Sadly it is just another soundbar that’s big on noise and less on effects.
Lacks the bass the even the smaller one has better of - there’s absolutely no depth in the sound and to make matters worse I now have ended up picking up the woofer to go along with it giving it the benefit of doubt considering it’s brand known for the quality not the quantity of sound.
Trerrible terrible idea. The woofe...
Purchased in for $1,690.
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Find out how Bose Smart Soundbar 700 compares to other Subwoofers
Know better, choose better.
- 5 reviews
- 2 likes
Soundbar 700 remote failed
My remote won't light up or control the soundbar (it just stopped working). Changed the batteries etc, no change. Tried unpairing etc as recommended by BOSE, no luck. Anyone got any ideas and yes, the batteries are brand new and installed correctly.
Purchased at JB Hi-Fi for $1,200.
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- 3 reviews
- 4 likes
Sounds good when it works.
Remote has a mind of its own.
Constant issues connecting / reconnecting / pairing. It’s real pain in the butt. The rest of the family hate using the remote and I persist with it because I spent the money. But seriously I just want to be able A) play music and not have spend 10 minutes trying to connect or B) pick up remote and turn tv on or off with having to Try ten times. So over it. Shouldn’t have all these issue last for a device that was soo expensive. Don’t buy one, it will do your head in.
Purchased in at Addicted to Audio Physical store.
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Ready to chuck it in the bin.
I’ve owned this overpriced sound bar 700 for 2 years. Re set. Re configured. Re read instructions. It sounds awesome. When it works. Unfortunately very unreliable.
Couldn’t recommend it. And after owning many previous Bose speakers and lifestyle systems.. this puts me off buying anything new from Bose.
Purchased at JB Hi-Fi for $999.
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Find out how Bose Smart Soundbar 700 compares to other Subwoofers
Know better, choose better.
good hardware, worst software
very good sound,
but the software is the worst ever, kept updating, no way to change it, too hard to use,
but sound is really good, i dont recommend of buying it
Purchased in at JB Hi-Fi for $750.
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Will not be purchasing another bose product
Have had nothing but problems since I purchased the soundbar, when it works its the best, but occasionally it does not connect then you have problems. Taken it back to the shop, they had it for a month, worked for a couple of weeks then stopped. Managed to get it going again. But it has gone again and nothing seems to fix it.
Only had this 17 months
Liam
Purchased in for $1,300.
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Keep fiddling it
Always have problem connecting to the TV and at times have the remove the ARC cable and turn the power off and reset it again . The app is no good and can see no controls displayed on the TV. Very boomy bass from the sub. The app will not function without a wireless network ::((((
However as usual the midrange vocals sound good
Purchased in at JB Hi-Fi for $2,200.
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Questions & Answers
Faulty Bose Products and Australian Consumer Guarantee:
Wei posted that she paid over $300 for the repair of a 2-year old failed Bose product! So, Bose did not repair or replace the product at their cost, is my understanding.
It is a serious concern if Bose Australia is not respecting the Australian Consumer Guarantee. Clearly a Bose product should last way more than 2 years. I would suggest a 5 year lifespan as reasonable. If this is indeed the case then stop supporting Bose in Australia and, more importantly, take up a failed product not being repaired at their cost, within its reasonable life span, with the ACCC.
Awaiting a reply from Bose AU.
Thanks mate, it is just so bizarre this can be broken in such a short time. Just search for "bose indicator light st300" as an example on google, besides the official bose website, you can see a lot o...
Read moref discussions about the same issue on reddit. It is very disappointing they charge so much to fix. I do not want to waste another 350 dollars and then it broke in another year. So as of now they are just sitting inside my storage. I am not gonna buy another Bose, their connection issues is super famous too. (For your info, that issue is way too annoying for me as well, I stopped using my phone to connect to the device at all).Bought one a month ago Aug 2020. Sounds are great, build is great, I find the software relatively easy to setup and use (I am a software tester by trade). For those having connectivity issues I did notice after a power outage it tried to jump on to my 2.5Gz wifi when it was originally connected to my 5Ghz wifi. Easy solution, just set up both. Have had 0 issues with connectivity since. For those struggling with the software my opinion is if you want such a connected device given the nature of google/alexa assistants/wifi/casting/blue tooth etc. bose has done a great job at keeping the software as simple as they can (I actually prefer more layers to access). I'd suggest if the software config is too much then go for a less connected device as this is the nature of the beast these days. Although one recommendation around the wifi settings is to enable users to favorite/drop connections.
Hey Daryl, did u buy the woofer and the sound bar or just the bar. The reason for me to get an incomplete experience could be the missing woofer.
There is no depth in the sound and just comes out lou...
Had an existing acoustimas 300 sub which I've paired with the 700 (my sound touch 300 bar stopped working - blown capacitor, bass also blew capacitors but bose fixed for free). Does give a huge uplif...
Read moret to the bass sound, in fact in the music app I have had to turn the bass down to around 40. Did you run the adpatiq calibration? I had the chance to listen with and without the base module and yes it does make a big difference. Even so the sound just from the bar is a big upgrade compared to just to my LG tv speakers.is the Bose 700 soundbar fully compatible with Foxtel iQ4 and its 4K channels?
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Details
Category | Soundbars and Subwoofers |
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Price (RRP) | $1,199.95 |
Features | Airplay and Amazon Alexa built-in |
Connectivity Options | Bluetooth, HDMI ARC, HDMI eARC, Optical Port, USB and Wi-Fi |
Soundbar Dimensions | 57 x 978 x 108 mm |
Weight | 4.76 kg |
Manufacturer Warranty | 1 year(s) |
Colour / Finish | Arctic White, Bose Black |
Speaker Configuration | |
Subwoofer Type | Built-In |
Satellite Speakers | 0 |
Up-Firing Speakers | 0 |
Channels | 5.1 |
Manual | Download manual |
- GTIN12: 017817788830
- MPN: 795347-5110 and 795347-5210
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