Bose & Future customers,

I have had so many troubles with this sound bar. I don’t know if it’s the sound bar, remote or a combination of both. We are currently on our 3rd remote in 2 years (1 under warranty and 2 purchased for $99 each). We have endured daily connection issues with the unit. it doesn’t control the television functions only the volume up and down with our almost brand new Panasonic. We are constantly changing batteries and having to unpair through the app and reconnect the device. I consider my self very competent with electron...

Sound does not disappoint but the connection issues that it has is atrocious. It started freezing when streaming music 8months after purchased. Have to unplug the soundbar 700 then it will work again. Now it's 4months out of warranty and Bose want me to pay $390 to repair it. I have spend $2500 for the whole system. They don't value their customers, being a Bose fan for over 30years means nothing to them. They offered me a 20% discount on the repair take it or leave it. So disgusted when it's not my fault that this happened. Fair enough if it w...

Bought the Bose 7 series sound bar after being pleased by the performance of the smaller version the 3 series hoping the effect would have amplified.
Sadly it is just another soundbar that’s big on noise and less on effects.
Lacks the bass the even the smaller one has better of - there’s absolutely no depth in the sound and to make matters worse I now have ended up picking up the woofer to go along with it giving it the benefit of doubt considering it’s brand known for the quality not the quantity of sound.
Trerrible terrible idea. The woofe...

My remote won't light up or control the soundbar (it just stopped working). Changed the batteries etc, no change. Tried unpairing etc as recommended by BOSE, no luck. Anyone got any ideas and yes, the batteries are brand new and installed correctly.

Remote has a mind of its own.
Constant issues connecting / reconnecting / pairing. It’s real pain in the butt. The rest of the family hate using the remote and I persist with it because I spent the money. But seriously I just want to be able A) play music and not have spend 10 minutes trying to connect or B) pick up remote and turn tv on or off with having to Try ten times. So over it. Shouldn’t have all these issue last for a device that was soo expensive. Don’t buy one, it will do your head in.

I’ve owned this overpriced sound bar 700 for 2 years. Re set. Re configured. Re read instructions. It sounds awesome. When it works. Unfortunately very unreliable.
Couldn’t recommend it. And after owning many previous Bose speakers and lifestyle systems.. this puts me off buying anything new from Bose.

very good sound,
but the software is the worst ever, kept updating, no way to change it, too hard to use,
but sound is really good, i dont recommend of buying it

Have had nothing but problems since I purchased the soundbar, when it works its the best, but occasionally it does not connect then you have problems. Taken it back to the shop, they had it for a month, worked for a couple of weeks then stopped. Managed to get it going again. But it has gone again and nothing seems to fix it.
Only had this 17 months
Liam

Always have problem connecting to the TV and at times have the remove the ARC cable and turn the power off and reset it again . The app is no good and can see no controls displayed on the TV. Very boomy bass from the sub. The app will not function without a wireless network ::((((
However as usual the midrange vocals sound good

I bought the Soundbar 700, Bass Module 700 and the surrounds.

Nice boxes. Nice packaging. Quality build. Aesthetically pleasing products. Yes, I have to admit - they LOOK nice!

but wait...they SOUND awful.

Talk about buyers remorse :(

Flat, boring sound from the bar and horrible boomy bass from the sub. The surrounds are ok, best of the bunch.
...

I've had this system for a year now and have had constant problems. The HDMI ARC function works intermittently, the app is rubbish and also only works intermittently, and the speaker visual indications are non existent.
It took hours on the phone to BOSE just to set up the piece of junk in the first place.
I should have returned it there and then but I thought I would give it more of a chance
The sound quality when listening to music is excellent, but when watching movies I was not impressed at all.
The soundbar is still within the 12 month war...

I love it voice and volume control. Perfect for theatre room as it is very slim and trim and good to hide anywhere if u dont want to show up ur bat

I gave four star cause firstly few months it has some softeare issue and wasnt performing as it best.
Now! it has been upgraded last year first quarter, and im happy with this.

The sound from this system is very good for the price. It is also a smart, attractive and discrete unit.
It is a real challenge to set up with the app though. I took over 2 hours and I am very IT literate. I still have to face calling Bose for help as I can’t get the remote to work with my TV.

I have had a Bose Soundbar 700 for 6 months. Recently a dropped object hit the top of the soundbar and it virtually exploded - I was unaware the top is made of glass (Bose say it is tempered glass) but this literally fragmented. The dealer and a local repair agency (used to be the Bose agents but recently that has all changed) told me to contact Bose in Sydney. After hours of trying I did connect by phone, explained the problem and asked about getting it repaired with a new top. I was told it could not be repaired and I'd have to buy a new one ...

We bought soundbar from Amazon during black Friday sale. Very good sound quality and bass.
Easy to pair with Phone, TV and apple tv using HDMI arc. Its a real worthy though the price bit high.

This product give you rich feeling of home theater in very sleek and compact design. I researched for many home theaters and complexities of its installation but this product i found amazing.

The best purchase made to date! Installation very easy, the whole family loves it! Sleek, and the sound it produces is spectacular. We even purchased the subwoofer and look ceiling speakers

The sound Bar 700 part of a group of 2 x home 500 speakers and a Bose Portable - incredible bass and depth of sound from all speakers and immersive sound as all are grouped.

Bought this superb bar to match my samsung tv in my theatre and I was thrilled the very first time I used it. The alexa built in works so great as well! Been planning on matching with the bass and bose speakers soon! highly recommended