Bose Smart Soundbar 700

To begin with, I have been a Bose fan since I was a young child. I have Bose noise cancelling headphones and I am impressed. However the 700 sound bar is very disappointing. The sound is good but the software is terrible. The wireless sub hardly ever works. I thought it was the tv I was using that was the issue. For the first time I had a professional come and install a new very high end tv. I started to explain my issues where he politely cut me off and knew the problems before I had a chance to tell him. He said he would never recommend anyon...

Purchased the Soundbar 700 in June 2020 and find the bar annoying. Connected via optic to TV as I did not want yet another digital account just to move air in the room. I put up with having to turn it on each time I used the TV (a feature of the optic connection) but a year and half later it randomly does not switch on. I do not use HDMI as I don't wish to play BOSE's digital games. Gone back to the TV speakers - they are more reliable! If, like me, you pay big money for a product and expect it to work then don't buy this product. If you are happy to pay and play BOSE's silly game of connecting the device to your home Wi-Fi then consider the product.

I only used it 3 month a year, then the third year I want to use it it does not turn on, searched online it is common issues and cost various.
Most people post on Reddit said 150 dollars fixed I assume it is in US because Australia is freaking 349 dollars to fix this.
Don't ever buy this rubbish (although it looks nice)
Who can expect this kind of products can be broken in like 2 years

Really love watching movies and listening music, many of friends bought Bose after listening and testing the music system at my place.its feels expensive but worth it. Go get yours .

Way too complex to set up and fix issues. Our power got turned off by electrician and I can’t get the sound bar working again despite looking up the Bose help page.

I had the older Bose sound bar and base. I bough the 700 surround with base and rear surround speakers and was disappointed. It’s ok but not worth $2100! It’s just not right. Plus the Adaptiq unit you use to calibrate never worked. Bose replaced it but no good. Impossible to calibrate… if you can’t calibrate the surround speakers are hopeless and you can’t hear much on them.

Bose service is terrible! They say they’ll replace bla bla and when you wait, the service department has no record. Just hopeless! Totally hopeless! Now I’m taking it Back… they denied they said they’d replace the whole unit. JB HiFi has been fantastic luckily.

DON’T BUY!

Bose & Future customers,

I have had so many troubles with this sound bar. I don’t know if it’s the sound bar, remote or a combination of both. We are currently on our 3rd remote in 2 years (1 under warranty and 2 purchased for $99 each). We have endured daily connection issues with the unit. it doesn’t control the television functions only the volume up and down with our almost brand new Panasonic. We are constantly changing batteries and having to unpair through the app and reconnect the device. I consider my self very competent with electron...

Sound does not disappoint but the connection issues that it has is atrocious. It started freezing when streaming music 8months after purchased. Have to unplug the soundbar 700 then it will work again. Now it's 4months out of warranty and Bose want me to pay $390 to repair it. I have spend $2500 for the whole system. They don't value their customers, being a Bose fan for over 30years means nothing to them. They offered me a 20% discount on the repair take it or leave it. So disgusted when it's not my fault that this happened. Fair enough if it w...

Bought the Bose 7 series sound bar after being pleased by the performance of the smaller version the 3 series hoping the effect would have amplified.
Sadly it is just another soundbar that’s big on noise and less on effects.
Lacks the bass the even the smaller one has better of - there’s absolutely no depth in the sound and to make matters worse I now have ended up picking up the woofer to go along with it giving it the benefit of doubt considering it’s brand known for the quality not the quantity of sound.
Trerrible terrible idea. The woofe...

My remote won't light up or control the soundbar (it just stopped working). Changed the batteries etc, no change. Tried unpairing etc as recommended by BOSE, no luck. Anyone got any ideas and yes, the batteries are brand new and installed correctly.

Remote has a mind of its own.
Constant issues connecting / reconnecting / pairing. It’s real pain in the butt. The rest of the family hate using the remote and I persist with it because I spent the money. But seriously I just want to be able A) play music and not have spend 10 minutes trying to connect or B) pick up remote and turn tv on or off with having to Try ten times. So over it. Shouldn’t have all these issue last for a device that was soo expensive. Don’t buy one, it will do your head in.

I’ve owned this overpriced sound bar 700 for 2 years. Re set. Re configured. Re read instructions. It sounds awesome. When it works. Unfortunately very unreliable.
Couldn’t recommend it. And after owning many previous Bose speakers and lifestyle systems.. this puts me off buying anything new from Bose.

very good sound,
but the software is the worst ever, kept updating, no way to change it, too hard to use,
but sound is really good, i dont recommend of buying it

Have had nothing but problems since I purchased the soundbar, when it works its the best, but occasionally it does not connect then you have problems. Taken it back to the shop, they had it for a month, worked for a couple of weeks then stopped. Managed to get it going again. But it has gone again and nothing seems to fix it.
Only had this 17 months
Liam

Always have problem connecting to the TV and at times have the remove the ARC cable and turn the power off and reset it again . The app is no good and can see no controls displayed on the TV. Very boomy bass from the sub. The app will not function without a wireless network ::((((
However as usual the midrange vocals sound good