Reviewer Photos & Videos
Nothing but trouble
Bose & Future customers,
I have had so many troubles with this sound bar. I don’t know if it’s the sound bar, remote or a combination of both. We are currently on our 3rd remote in 2 years (1 under warranty and 2 purchased for $99 each). We have endured daily connection issues with the unit. it doesn’t control the television functions only the volume up and down with our almost brand new Panasonic. We are constantly changing batteries and having to unpair through the app and reconnect the device. I consider my self very competent with electron...ic devices so this is super frustrating. Even switching to Bluetooth to play music is always a struggle taking numerous attempts at connecting through your phone. The sound these units put out is incredible don’t get me wrong. But having to use 3 remotes constantly day to day is driving the family crazy. For a premium price we expected a premium experience and it hadn’t been anywhere close to meeting our expectations. Bose, in future please refine these issues because as a consumer this product didn’t hit the benchmark. Regards.
Purchased in February 2019 at Harvey Norman Retail Stores for $1,100.00.
Bose connectivity issues and worse customer service
Sound does not disappoint but the connection issues that it has is atrocious. It started freezing when streaming music 8months after purchased. Have to unplug the soundbar 700 then it will work again. Now it's 4months out of warranty and Bose want me to pay $390 to repair it. I have spend $2500 for the whole system. They don't value their customers, being a Bose fan for over 30years means nothing to them. They offered me a 20% discount on the repair take it or leave it. So disgusted when it's not my fault that this happened. Fair enough if it w...as abused. Plus the tempered glass has lifted on one corner. I should have bought Sonos as suggested at the stores. You think you are buy a premium product at a premium price to last only 1 year. Then you have to spend 390 to fix it. With a broken soundbar the bass module and the surround speakers is useless. My recommendation is that there are so much equal or better brand out there and you just need to find one that gives better technical support and warranty. I have lost trust in Bose. if it already has issues not and I go am spend $390 what guarantee do I have that other issues won't arise and keep costing me money. I pay premium to last for years not just 1 year. Thank you for reading and stay away from Bose
Purchased in December 2019 at Harvey Norman Retail Stores - Electronics for $2,500.00.
Bose Is Bad!
Bought the Bose 7 series sound bar after being pleased by the performance of the smaller version the 3 series hoping the effect would have amplified.
Sadly it is just another soundbar that’s big on noise and less on effects.
Lacks the bass the even the smaller one has better of - there’s absolutely no depth in the sound and to make matters worse I now have ended up picking up the woofer to go along with it giving it the benefit of doubt considering it’s brand known for the quality not the quantity of sound.
Trerrible terrible idea. The woofe...
Purchased in February 2021 for $1,690.00.
Soundbar 700 remote failed
My remote won't light up or control the soundbar (it just stopped working). Changed the batteries etc, no change. Tried unpairing etc as recommended by BOSE, no luck. Anyone got any ideas and yes, the batteries are brand new and installed correctly.
Purchased at JB Hi-Fi for $1,200.00.
Sounds good when it works.
Remote has a mind of its own.
Constant issues connecting / reconnecting / pairing. It’s real pain in the butt. The rest of the family hate using the remote and I persist with it because I spent the money. But seriously I just want to be able A) play music and not have spend 10 minutes trying to connect or B) pick up remote and turn tv on or off with having to Try ten times. So over it. Shouldn’t have all these issue last for a device that was soo expensive. Don’t buy one, it will do your head in.
Purchased in June 2018 at Addicted to Audio Physical store.
Ready to chuck it in the bin.
I’ve owned this overpriced sound bar 700 for 2 years. Re set. Re configured. Re read instructions. It sounds awesome. When it works. Unfortunately very unreliable.
Couldn’t recommend it. And after owning many previous Bose speakers and lifestyle systems.. this puts me off buying anything new from Bose.
Purchased at JB Hi-Fi for $999.00.
good hardware, worst software
very good sound,
but the software is the worst ever, kept updating, no way to change it, too hard to use,
but sound is really good, i dont recommend of buying it
Purchased in December 2018 at JB Hi-Fi for $750.00.
Will not be purchasing another bose product
Have had nothing but problems since I purchased the soundbar, when it works its the best, but occasionally it does not connect then you have problems. Taken it back to the shop, they had it for a month, worked for a couple of weeks then stopped. Managed to get it going again. But it has gone again and nothing seems to fix it.
Only had this 17 months
Purchased in December 2019 for $1,300.00.
Keep fiddling it
Always have problem connecting to the TV and at times have the remove the ARC cable and turn the power off and reset it again . The app is no good and can see no controls displayed on the TV. Very boomy bass from the sub. The app will not function without a wireless network ::((((
However as usual the midrange vocals sound good
Purchased in May 2018 at JB Hi-Fi for $2,200.00.
Absolutely rubbish. Talks the talk, doesn’t walk the walk.
I bought the Soundbar 700, Bass Module 700 and the surrounds.
Nice boxes. Nice packaging. Quality build. Aesthetically pleasing products. Yes, I have to admit - they LOOK nice!
but wait...they SOUND awful.
Talk about buyers remorse :(
Flat, boring sound from the bar and horrible boomy bass from the sub. The surrounds are ok, best of the bunch.
Purchased in July 2020 at JB Hi-Fi for $2,150.00.
BOSE Soundbar 700
I've had this system for a year now and have had constant problems. The HDMI ARC function works intermittently, the app is rubbish and also only works intermittently, and the speaker visual indications are non existent.
It took hours on the phone to BOSE just to set up the piece of junk in the first place.
I should have returned it there and then but I thought I would give it more of a chance
The sound quality when listening to music is excellent, but when watching movies I was not impressed at all.
The soundbar is still within the 12 month war...
Purchased in July 2019 at JB Hi-Fi Retail Stores for $1,200.00.
I love it voice and volume control. Perfect for theatre room as it is very slim and trim and good to hide anywhere if u dont want to show up ur bat
Clear sound , thrilling bass....
I gave four star cause firstly few months it has some softeare issue and wasnt performing as it best.
Now! it has been upgraded last year first quarter, and im happy with this.
Purchased in December 2018 at Harvey Norman for $2,400.00.
Good sound. Hopeless software.
The sound from this system is very good for the price. It is also a smart, attractive and discrete unit.
It is a real challenge to set up with the app though. I took over 2 hours and I am very IT literate. I still have to face calling Bose for help as I can’t get the remote to work with my TV.
Purchased in May 2020 at Harvey Norman for $995.00.
Terrible service and support with Bose.
I have had a Bose Soundbar 700 for 6 months. Recently a dropped object hit the top of the soundbar and it virtually exploded - I was unaware the top is made of glass (Bose say it is tempered glass) but this literally fragmented. The dealer and a local repair agency (used to be the Bose agents but recently that has all changed) told me to contact Bose in Sydney. After hours of trying I did connect by phone, explained the problem and asked about getting it repaired with a new top. I was told it could not be repaired and I'd have to buy a new one ...- although they could offer me a discount on a new one (full cost just on $1200) of around $300. Not good enough Bose - it was still under warranty. To be told it was not fixable is ridiculous. I went and bought a Samsung set which is great. Never again will I deal with Bose - they do not stand by their gear. Their service access is a joke. Shame about the product, feel very let down.
Purchased in November 2019 for $1,199.00.
Awesome sound bar
We bought soundbar from Amazon during black Friday sale. Very good sound quality and bass.
Easy to pair with Phone, TV and apple tv using HDMI arc. Its a real worthy though the price bit high.
Purchased in December 2018 at Amazon for $790.00.
Expensive but no one can beat the quality
This product give you rich feeling of home theater in very sleek and compact design. I researched for many home theaters and complexities of its installation but this product i found amazing.
Purchased in September 2019 at Harvey Norman Retail Stores - Appliances for $2,100.00.
The best purchase made to date! Installation very easy, the whole family loves it! Sleek, and the sound it produces is spectacular. We even purchased the subwoofer and look ceiling speakers
Purchased in December 2019 at Bose for $1,200.00.
Clear for speech, mellow deep bass for music
The sound Bar 700 part of a group of 2 x home 500 speakers and a Bose Portable - incredible bass and depth of sound from all speakers and immersive sound as all are grouped.
Purchased in February 2019 at Apollo Hi Fi.
The reviewer stated that an incentive was offered for this review
700 is the ultimate choice
Bought this superb bar to match my samsung tv in my theatre and I was thrilled the very first time I used it. The alexa built in works so great as well! Been planning on matching with the bass and bose speakers soon! highly recommended
Purchased in June 2019 at Qantas Store for $900.00.
Questions & Answers
Bought one a month ago Aug 2020. Sounds are great, build is great, I find the software relatively easy to setup and use (I am a software tester by trade). For those having connectivity issues I did notice after a power outage it tried to jump on to my 2.5Gz wifi when it was originally connected to my 5Ghz wifi. Easy solution, just set up both. Have had 0 issues with connectivity since. For those struggling with the software my opinion is if you want such a connected device given the nature of google/alexa assistants/wifi/casting/blue tooth etc. bose has done a great job at keeping the software as simple as they can (I actually prefer more layers to access). I'd suggest if the software config is too much then go for a less connected device as this is the nature of the beast these days. Although one recommendation around the wifi settings is to enable users to favorite/drop connections.
Hey Daryl, did u buy the woofer and the sound bar or just the bar. The reason for me to get an incomplete experience could be the missing woofer.
There is no depth in the sound and just comes out loud enough but no substance.
Not sure what m doing wrong. Connectivity was easy, looks like a million bucks... sound...yeah no! Woofers about 1k - gotta save a bit. Keep well.
Had an existing acoustimas 300 sub which I've paired with the 700 (my sound touch 300 bar stopped working - blown capacitor, bass also blew capacitors but bose fixed for free). Does give a huge uplift to the bass sound, in fact in the music app I have had to turn the bass down to around 40. Did you run the adpatiq calibration? I had the chance to listen with and without the base module and yes it does make a big difference. Even so the sound just from the bar is a big upgrade compared to just to my LG tv speakers.
is the Bose 700 soundbar fully compatible with Foxtel iQ4 and its 4K channels?
I've purchased a Bose Soundbar 700, but not the Bass module 700. Although the sound from 700 is better than the TV sound, it's disappointing compared to my old surround sound system. Even the normal speech sounds a bit 'tinny'. Would the addition of the bass module also improve the speech or only fpr the sub woofer range of sounds.
Yep the SB 700 generally would not compete with a high end 5.1 surround system which is what I had. It is however in my opinion the best soundbar on the market which does offer rear surround speakers and a base module as optional extras. I have the full system and really I haven't looked back or given it a second thought since I set it up. Really its been a breath of fresh air. The sound is extremely good for a soundbar and the surround speakers and base module are definitely worth it if you want a good cinema experience. The sound is undeniably Bose. If its a no fuss, small footprint, almost no wires, with a great remote and easy to use system you want its great. If you want a high end reference quality surround sound system go get what I had. You can enjoy looking at that huge box with a million wires hanging out of it running all over the room. They generally have complex setups and rarely suit the acoustics of your room. By the time you've got it working properly something better just came out. Also that will cost at least twice as much as the Bose!
One thing I will say is work the adjustments in the APP to get the best sound out the Bose and just sit back and enjoy.
Hi Daryl, I also have a 7.1 Yamaha setup and thinking about Bose full setup (with rear speakers) or Sonos hwoever I'm worried that the bose (or Sonos) setup will not be as good in our open plan family room. It measures 5x8 meters and then the kitchen on one side. How big is the room you are using it in?
|Features||Airplay and Amazon Alexa built-in|
|Connectivity Options||Bluetooth, HDMI ARC, HDMI eARC, Optical Port, USB and Wi-Fi|
|Colour / Finish||Arctic White, Bose Black|
|Soundbar Dimensions||57 x 978 x 108 mm|
|Manufacturer Warranty||1 year(s)|
Visit official website
- GTIN12: 017817788830
- MPN: 795347-5110 and 795347-5210
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.