Bose Smart Soundbar 700
MPNs: 795347-5110 and 795347-521039 reviews
Bose - give it a miss – Been crap since day 1, remote is about as much use as tits on a bull, drop out is disgusting when you relate how much the system costs - my rating 'Minus 6 '
Reviews with attachments
Bose connectivity issues and worse customer service – Sound does not disappoint but the connection issues that it has is atrocious. It started freezing when streaming music 8months after purchased. Have to unplug the soundbar 700 then it will work again. Now it's 4months out of warranty and Bose want me to pay $390 to repair it. I have spend $2500 for the whole system. They don't value their… Read more
customers, being a Bose fan for over 30years means nothing to them. They offered me a 20% discount on the repair take it or leave it. So disgusted when it's not my fault that this happened. Fair enough if it was abused. Plus the tempered glass has lifted on one corner. I should have bought Sonos as suggested at the stores. You think you are buy a premium product at a premium price to last only 1 year. Then you have to spend 390 to fix it. With a broken soundbar the bass module and the surround speakers is useless. My recommendation is that there are so much equal or better brand out there and you just need to find one that gives better technical support and warranty. I have lost trust in Bose. if it already has issues not and I go am spend $390 what guarantee do I have that other issues won't arise and keep costing me money. I pay premium to last for years not just 1 year. Thank you for reading and stay away from Bose
In-depth reviews
Nothing but trouble – Bose & Future customers, I have had so many troubles with this sound bar. I don’t know if it’s the sound bar, remote or a combination of both. We are currently on our 3rd remote in 2 years (1 under warranty and 2 purchased for $99 each). We have endured daily connection issues with the unit. it doesn’t control the television functions only the… Read more
volume up and down with our almost brand new Panasonic. We are constantly changing batteries and having to unpair through the app and reconnect the device. I consider my self very competent with electronic devices so this is super frustrating. Even switching to Bluetooth to play music is always a struggle taking numerous attempts at connecting through your phone.
The sound these units put out is incredible don’t get me wrong. But having to use 3 remotes constantly day to day is driving the family crazy. For a premium price we expected a premium experience and it hadn’t been anywhere close to meeting our expectations.
Bose, in future please refine these issues because as a consumer this product didn’t hit the benchmark.
Regards.
I love it! – I bought the Soundbar 700 and Bass Module 700 about 3 months ago. To this point, I am extremely satisfied with the sound quality, especially with the Bass Module included. This setup replaced an LG soundbar (SJ9), with which I was not completely satisfied, especially with the $1100 price tag. I know I have paid more for the Bose setup, including… Read more
the Bass Module, but the benefits are SOOO much worth a little bit extra - the sound quality out of the LG was really muffled. I use this system for watching movies mainly, as I have a Bose 901 system for music, and the Soundbar 700 and Bass Module 700 perform very well for my needs. I have set this system up so that I can control the volume with my TV, so I never use the Bose remote. However, it's a great looking/feeling remote (although a little heavy). The Bose Music App on my iPhone seems to work very well - I was a bit anxious about having to use the App for controlling the system, but I have grown used to it, and am happy now. I would probably be using the supplied remote, if there was a way of controlling things like bass levels, treble levels, centre channel levels etc (all of the things that the App does) but this is not the reality. I don't really use any of the fancy features (Alexa, Spotify etc), so I can't comment on these. I love the look of the Soundbar and Bass Module - the glass tops are really sexy. Setup was a lot easier than I thought it would be (based on reviews I read before purchasing) - I was expecting hassles with the Bass Module, but that all went very smoothly. The Adaptiq system is great - takes a few minutes to complete the setup, but I think it's worth it in the end, if you follow all of the instructions. There is an option to purchase rear speakers, but I haven't done this. Although, I did get a demo of this option in the Bose store and I couldn't justify the extra cost for the benefits gained. Overall, I'm loving it!
Pricey but worth it! – I did heaps of research and listened to demos in stores of all types of Soundbars and there are some great units out there, very impressed with Sony as well. Finally decided on Bose for the following reasons -excellent clarity in dialogue -virtual surround really works well. (no Dolby Atmos) -easy set up with Bose app -connectivity with either… Read more
hdmi arc or optical -bar is sleek in design and oozes quality
Originally was just going to purchase bar only which has plenty of bass but decided to add bass module and thankfully did as this sub takes the overall sound to the next level. It provides a deep thunderous bass not “doof doof. I’m now also considering the surround speakers as well.
This soundbar has quality excellent sound and quality. It is costly but if you compare to others (highly recommend you sample in store demos) it’s totally worth it. I got a great deal from JB hi fi so don’t settle for listed ticket price. Buy it, you won’t be disappointed. Update. Purchased the surround speakers also from JB and wow! Spend the money go the full package, sit back and enjoy.
Positive reviews
Best balance sound ever – Really love watching movies and listening music, many of friends bought Bose after listening and testing the music system at my place.its feels expensive but worth it. Go get yours . Show details
Clear sound , thrilling bass – I gave four star cause firstly few months it has some softeare issue and wasnt performing as it best. Now! it has been upgraded last year first quarter, and im happy with this. Show details
Awesome sound bar – We bought soundbar from Amazon during black Friday sale. Very good sound quality and bass. Easy to pair with Phone, TV and apple tv using HDMI arc. Its a real worthy though the price bit high. Show details
Negative reviews
User unfriendly and poor quality with a premium price and brand name – The remote control is the most innovative technology of confusing and fooling users.Always have trouble to connect and sound quality is disappointing. Show details
NEVER AGAIN – I will never buy Bose products again. I bought a brand new 700 last year April. Remote stopped working with few months and had to wait for atleast 7 months to get replacement. Soundbar was no use without remote as its hardly connect to the app on the phone. Finally received a new remote and its the same, faulty. contacted unhelpful customer… Read more
service and now they want soundbar to be sent for a check or replacement which could take atleast 6-8 weeks. Their explanation was they have 1000 of repair order. why should I care? I bought this but it is off no use. WORST PRODUCT EVER
Very poor quality from a premium brand – To begin with, I have been a Bose fan since I was a young child. I have Bose noise cancelling headphones and I am impressed. However the 700 sound bar is very disappointing. The sound is good but the software is terrible. The wireless sub hardly ever works. I thought it was the tv I was using that was the issue. For the first time I had a… Read more
professional come and install a new very high end tv. I started to explain my issues where he politely cut me off and knew the problems before I had a chance to tell him. He said he would never recommend anyone a new Bose product. I now have replaced the tv and still the same issues. The remote has died and Bose only support the product for 12 months. They want $140 to replace it. In relation to software, the tv can be turned on and suddenly the sound bar volume goes to max. I wouldn’t recommend the 700 bar, sub or rear speaker to anyone. Bose has obviously lost its way on making quality products.
Recent reviews
Great sounding soudbar. Lacks some stereo definition – It looks great and sounds great. It misses the mark on the lower frequencies, anything below 50z is inaudible, but for the size, clarity it's great. (AU $799 paid) having said that there are many cheaper options that I haven't tried, that includes a subwoofer ( such as an LG model). However Bose has a good reputation, and for that it costs more. I'd suggest trying out a few in a store before purchasing. Show details
Not worth the price. Even on discount – It disconnects regularly. Google assistant rarely works. They don't seem to update the firmware anymore, or care really. Sounds nice but brings too many headaches Show details
Find out how Bose Smart Soundbar 700 compares to other Soundbars
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Bose Soundbar 700 - Not for Everyone – Purchased the Soundbar 700 in June 2020 and find the bar annoying. Connected via optic to TV as I did not want yet another digital account just to move air in the room. I put up with having to turn it on each time I used the TV (a feature of the optic connection) but a year and half later it randomly does not switch on. I do not use HDMI as I… Read more
don't wish to play BOSE's digital games. Gone back to the TV speakers - they are more reliable! If, like me, you pay big money for a product and expect it to work then don't buy this product. If you are happy to pay and play BOSE's silly game of connecting the device to your home Wi-Fi then consider the product.
Broken in 2 years repair fee is 349 at least – I only used it 3 month a year, then the third year I want to use it it does not turn on, searched online it is common issues and cost various. Most people post on Reddit said 150 dollars fixed I assume it is in US because Australia is freaking 349 dollars to fix this. Don't ever buy this rubbish (although it looks nice) Who can expect this kind of products can be broken in like 2 years Show details
Awesome sound but too complex to set up and fix issues – Way too complex to set up and fix issues. Our power got turned off by electrician and I can’t get the sound bar working again despite looking up the Bose help page. Show details
It’s ok - Customer Service BAD! – I had the older Bose sound bar and base. I bough the 700 surround with base and rear surround speakers and was disappointed. It’s ok but not worth $2100! It’s just not right. Plus the Adaptiq unit you use to calibrate never worked. Bose replaced it but no good. Impossible to calibrate… if you can’t calibrate the surround speakers are hopeless and… Read more
you can’t hear much on them.
Bose service is terrible! They say they’ll replace bla bla and when you wait, the service department has no record. Just hopeless! Totally hopeless! Now I’m taking it Back… they denied they said they’d replace the whole unit. JB HiFi has been fantastic luckily.
DON’T BUY!
Bose Is Bad! – Bought the Bose 7 series sound bar after being pleased by the performance of the smaller version the 3 series hoping the effect would have amplified. Sadly it is just another soundbar that’s big on noise and less on effects. Lacks the bass the even the smaller one has better of - there’s absolutely no depth in the sound and to make matters worse… Read more
I now have ended up picking up the woofer to go along with it giving it the benefit of doubt considering it’s brand known for the quality not the quantity of sound. Trerrible terrible idea. The woofer produces a bass of a smart phone- a non performing piece of device which when both the appliances turned to a higher volumes does that bass effect start to be felt. And Jurassic park is not the film that u need to constantly play to feel the effect. All in all no confidence in a brand that I grew up idolising and when finally could afford turned into a lemon!!!! Hence the saying - all the glitters ain’t gold. Then I wonder y is this junk still been sold!!!
Soundbar 700 remote failed – My remote won't light up or control the soundbar (it just stopped working). Changed the batteries etc, no change. Tried unpairing etc as recommended by BOSE, no luck. Anyone got any ideas and yes, the batteries are brand new and installed correctly. Show details
Sounds good when it works – Remote has a mind of its own. Constant issues connecting / reconnecting / pairing. It’s real pain in the butt. The rest of the family hate using the remote and I persist with it because I spent the money. But seriously I just want to be able A) play music and not have spend 10 minutes trying to connect or B) pick up remote and turn tv on or off… Read more
with having to Try ten times. So over it. Shouldn’t have all these issue last for a device that was soo expensive. Don’t buy one, it will do your head in.
Ready to chuck it in the bin – I’ve owned this overpriced sound bar 700 for 2 years. Re set. Re configured. Re read instructions. It sounds awesome. When it works. Unfortunately very unreliable. Couldn’t recommend it. And after owning many previous Bose speakers and lifestyle systems.. this puts me off buying anything new from Bose. Show details
good hardware, worst software – very good sound, but the software is the worst ever, kept updating, no way to change it, too hard to use, but sound is really good, i dont recommend of buying it Show details
Find out how Bose Smart Soundbar 700 compares to other Soundbars
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Will not be purchasing another bose product – Have had nothing but problems since I purchased the soundbar, when it works its the best, but occasionally it does not connect then you have problems. Taken it back to the shop, they had it for a month, worked for a couple of weeks then stopped. Managed to get it going again. But it has gone again and nothing seems to fix it. Only had this 17 months Liam Show details
Keep fiddling it – Always have problem connecting to the TV and at times have the remove the ARC cable and turn the power off and reset it again . The app is no good and can see no controls displayed on the TV. Very boomy bass from the sub. The app will not function without a wireless network ::(((( However as usual the midrange vocals sound good Show details
Absolutely rubbish. Talks the talk, doesn’t walk the walk – I bought the Soundbar 700, Bass Module 700 and the surrounds. Nice boxes. Nice packaging. Quality build. Aesthetically pleasing products. Yes, I have to admit - they LOOK nice! but wait...they SOUND awful. Talk about buyers remorse :( Flat, boring sound from the bar and horrible boomy bass from the sub. The surrounds are ok, best of the… Read more
bunch.
After hours of waiting for the firmware to update and then finally getting access to the terrible app with limited features, which disconnects as much as it connects - I realised I got sucked into the whole Bose “thing” and hate the bloody lot of it.
What’s the point of something looking great if the main function is sounding great? So disappointed with it :(
Such a waste of money for something that is all hype and zero fun to own.
I can only assume people on here have no experience with home theatre and are comparing it to a TV speaker?
Oh, don’t buy these if you don’t have a home wifi network. I don’t and I had to connect one phone to another phones hotspot for the app to work (making it think I was on a wifi network)
Once you disconnect from the hotspot, the app is useless as it won’t connect again without joining the two phones again!
Honestly, even if you’ve had a basic 5.1 and amp set up, you’ll find this premium set up to be completely underwhelming.
BOSE Soundbar 700 – I've had this system for a year now and have had constant problems. The HDMI ARC function works intermittently, the app is rubbish and also only works intermittently, and the speaker visual indications are non existent. It took hours on the phone to BOSE just to set up the piece of junk in the first place. I should have returned it there and then… Read more
but I thought I would give it more of a chance The sound quality when listening to music is excellent, but when watching movies I was not impressed at all. The soundbar is still within the 12 month warranty period but JB HIFI wont exchange or refund until BOSE have agreed. I'm so disappointed with this system especially seeing as it was expensive. Even if BOSE can sort out the connection issues I will still be selling it if possible. This is the last time I ever buy any BOSE product. The speakers are good but the software and technology is miles behind the competition. Don't buy this product.
Good sound. Hopeless software – The sound from this system is very good for the price. It is also a smart, attractive and discrete unit. It is a real challenge to set up with the app though. I took over 2 hours and I am very IT literate. I still have to face calling Bose for help as I can’t get the remote to work with my TV. Show details
Terrible service and support with Bose – I have had a Bose Soundbar 700 for 6 months. Recently a dropped object hit the top of the soundbar and it virtually exploded - I was unaware the top is made of glass (Bose say it is tempered glass) but this literally fragmented. The dealer and a local repair agency (used to be the Bose agents but recently that has all changed) told me to contact… Read more
Bose in Sydney. After hours of trying I did connect by phone, explained the problem and asked about getting it repaired with a new top. I was told it could not be repaired and I'd have to buy a new one - although they could offer me a discount on a new one (full cost just on $1200) of around $300. Not good enough Bose - it was still under warranty. To be told it was not fixable is ridiculous. I went and bought a Samsung set which is great. Never again will I deal with Bose - they do not stand by their gear. Their service access is a joke. Shame about the product, feel very let down.
Expensive but no one can beat the quality – This product give you rich feeling of home theater in very sleek and compact design. I researched for many home theaters and complexities of its installation but this product i found amazing. Show details
Love it! – The best purchase made to date! Installation very easy, the whole family loves it! Sleek, and the sound it produces is spectacular. We even purchased the subwoofer and look ceiling speakers Show details
Clear for speech, mellow deep bass for music – The sound Bar 700 part of a group of 2 x home 500 speakers and a Bose Portable - incredible bass and depth of sound from all speakers and immersive sound as all are grouped. Show details
700 is the ultimate choice – Bought this superb bar to match my samsung tv in my theatre and I was thrilled the very first time I used it. The alexa built in works so great as well! Been planning on matching with the bass and bose speakers soon! highly recommended Show details
Absolutely Excellent – I bought the top curved Samsung soundbar to match my 65” HD TV. TV great, soundbar terrible. Upgraded to the Bose 700 with Sub 700 & the sound is excellent. Easily configured to the room with the provided headset which adds definition wherever you sit in the room. Great definition & solid bass. Very happy :-) Show details
SHATTERED AND DISAPPOINTED – I have been a long-time fan of Bose, and was really excited when recently purchasing the new Bose Soundbar 700 and Base Unit. Unfortunately, this soon faded, and has been replaced with disappointment and continual frustration. The sound is continually dropping out, and the only way i have found to reconnect is by turing the power off at the… Read more
wall, and totally restarting the unit. Sometimes this works on first attempt. Other times....... not so much.
The issues have extremely limited my use of this unit. After all, it is extremely hard to tell Alexa to stream music when the the joy of sound is missing every time the Unit ‘wakes up’.
Loved the ideal of the Bose Soundbar 700, but the reality has been a different experience.
The only positive is that the sound is great when it is working.
trying to connect to this speaker is rocket science – The Bose music app could not find my bose 700 soundbar. It took two days of googling to find out how to reset the speakers after which it was all ok. My el-cheapo bluetooth speakers have always connected immediately. Then tried to connect my bose 700 soundbar to my laptop with the ARC HDMI and then ARC connection. (I have been connecting to el… Read more
cheapo speakers for years by just plugging them in). Never managed to solve this one.
Tried to ring support but they only seem to be open when i'm at work. The user guides are vague and the remote extremely frustrating as the back-light goes out almost immediately. The buttons needed to reset the speakers do not light up so near impossible to work out where they are.
For the price, they are the most user unfriendly speakers i have ever met. Why so complicated??
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