Bose Soundtouch 10

Disappointed – Connecting to the speaker itself is a challenge in itself. Would rarely connect and when it was it would randomly disconnect. Purchased two and had issues with both.

Bose should reimburse everyone that purchased the Soundtouch Wifi speakers – Bought the system including 2 Soundtouch 10s, a Wave radio with CD doc and a Soundtouch 30 for a whole home wifi based sound solution. From day one the software has been problematic. Like other reviews the system never works from one day to the next meaning it takes about 30 minutes to problem solve what the issues are. you have to reset the… Read more

speakers, software reloads, reset your wifi. When you get all the speakers working for some reason they randomly shut down, the volume changes without you doing anything. They say they work with music libraries but for the past year after an update it won't connect to my apple library through wifi. The quality of the speakers are great from a sound perspective and if you want a one room Bluetooth solution they are fine. they were marketed as a whole home wifi solution which Bose really never delivered on. I guess the confirmation on how bad the software is, is the BOSE gave up on the product. Now looking into another solution and SONOS looks like the best option, which I would have bought them the first time.

Amazing sound appalling app Good price – I was amazed at the sound quality for such a small unit. The app was always problematic, always wanting to update. Never seen an app with so many updates. I rarely use the app. Bluetooth is flawless so when your radio stations are set up you won't need the app. I preset six internet radio stations or use bluetooth for streaming from my phone.… Read more

Works fine with great sound. Even take one with me travelling. I now have three units. Very good price. If you want to use wi fi to share all over the house rather than use bluetooth buy Sonos.

Great Little Sound Source – There are many reviews on this website that don't rate the Bose Soundtouch 10 very highly. After reading most of them I have come to the conclusion that MOST are not setting up the system correctly. I also had a bit of a time setting it up until my son-in-law showed me how to set it up, and it wasn't really that hard. It took about 20 or 30… Read more

minutes to set up but in the end, its all smooth sailing. (BTW, I have several Bose equipment in my home working perfectly!!!

Here is the key people, you need to download the App and make sure the system has all the updated downloads. Once that is all done, the system works a breeze.

I highly recommend the Bose Soundtouch 10!!

Great speakers for my small pad :) – I already had a Soundtouch 20 and I needed a smaller one for a small pad i was furnishing, once i get it going happy days, the bluetooth is silly easy to get it going and i can play music from my computer and any audio app i got in my phone, also comes with all the audio quality you may excpect from an speaker this size Show details

this thing is the pits – compared to the qc wireless headphones noise cancelling, the 6th generation soundtouch that sells for a grand is an absolute piece of junk. do not buy it. i struggle ao many times just to connect my iphone to it. if ive been using the qc35 and switch to the soundtouch my phone never connects. i have to either reset my phone or the soundtouch. the… Read more

issue is the bluetooth module the soundtouch uses is very very old. bose deliberately chose a crap bluetooth module to save money and low and behold its a 2 star rated product. honestly it should be recalled and all units fixed. do not buy this piece of crap. but the qc35 headphones... amazing. bose youve failed miserably here and ive called several times about this; you know the item is crap based on how your supoort staff respond. f you guys!

Absolute crap – We have had the bose sound touch complete system in every room of my house for around 5 years. We cannot stress how frustrating the system is every update it gets worse and their is an update every time you turn the crap on. Do not buy Show details

The most difficult system to set up – The sound from the speaker is quality, however Bose give little to no support in assisting. Bose don't care or offer constructive support. Good product let down by lousy service

I hate it to the point I will never buy another Bose product again – I looked at reviews on these and noticed people had trouble pairing, but I liked Bose brand and thought it couldn’t be that hard, well it was, the initial set up was difficult and every time I went to use it it would disconnect, it sat on my bedside for months not being used and every now and again I would try and connect it, but what a difficult… Read more

piece of crap, wouldn’t connect at all to Spotify either. Bose brand in my eyes now is right down the bottom- never to buy again.

Possibly the worst purchase in my life – If you like headaches, you have fond the perfect product! constant update, automatic power off after 20minutes of non use= 2 minutes startup to start listening again. disconnects, doesnt connect... app wont work.. app wont recognize speaker... There hasn't been a month go by without something go wrong.. called Bose 5 times, no solutions. Show details

if I could rate it minus 5 I would – NEW Samsung S20 phone. Software updated. Updated speaker software but no joy. I can't connect to YouTube Red. This software has been trouble for the last three years. Very disappointing. Great sound quality of course but rarely working. Show details

Terrible – For a high end professional company that supposedly prides itself in producing high quality products, the soundtouch is just awful. Never successfully paired and played first time, continually cuts in and out, wont find products, the list goes on. I dont mind paying top $$$ for a superior product but the new Bose is just terrible. Show details

Little Hard to Set up, But good little unit for a small pad ! – The bose app is abit difficult to use, so i played it directly through bluetooth. Sound is not exceptional but its decent and has an okay bass. I would recommend it for someone who has a small place and need a bang for the buck. Show details

IS AWFUL AND UNRELIABLE – The app is crap and impossible to connect properly. Terribly frustrating. If you connect the sound is good. If have wasted the last hour rebooting the speaker trying to connect and it is an endless loop trying to update itself. Show details

What a pile of crap – Expensive, and horribly unreliable. I cannot play music from any device without the sound dropping out, interrupting play every few minutes for 4 or 5 seconds. Worst piece of sound equipment I have ever owned. Show details

Sound is good if you can get around the app – I bought two units $200 (Canadian) can each. I have never been able to get them up and running on wifi option for more than a day and the app is brutal. They work fine when paired to a Bluetooth device but it’s only one speaker, you cannot pair both on bluetooth. In my words expensive for mediocre experience, wish I’d never made the investment. Show details

Absolutely frustrating – Don’t waste your time, connection can be frustrating as many have already stated. For a top end product it has bottom end usability. The more updates the worst it gets. Show details

BOSE Soundtouch interface is awful! – Do not buy this product if you expect flawless interface. The sound is spectacular, but their software is GARBAGE. Constant updates, constantly cannot find speaker. I have highspeed fiber wifi and the system constantly crashes. BOSE should be ashamed to have such a worthless interface to their speaker system, but they REFUSE to correct the… Read more

problem. There must be a better system out there. Please do you research and buy a product that does not create some many headaches for the end user. I love Bose products (30 plus year customer) and they cannot figure out how to address the connectivity.

Sometimes great, sometimes terrible – I have 3 speakers and they can never all connect at the same time!! One will always drop out of the wifi connecting! It can get frustrating as I am using them across different rooms in a clinic setting. Show details

Impossible to update WiFi on soundtouch 10 – I had to replace my router and update the WiFi password. I had 15 devices to upgrade. 14 were successful, only 1 failed! The bose soundtouch 10 is impossible to upgrade, their software is appalling. I have been going round in circles. It is going in the bin!! Show details

Unreliable, hard to set up, now died (and it's only one year old) – Trouble from Day One. Setup was fraught, taking many attempts before I established a connection. Frequent dropouts since then, sometimes requiring that i connect this supposedly wireless speaker to my computer via USB and reinstall the driver/software/renew the connection. I thought it was my home wireless that was to blame but a recent new router… Read more

made no difference. Today the awful thing seems to have died, with all the usual palaver of reconnecting and reinstalling making no difference. I have sent an email to Bose asking for help, but now that I've seen the many awful reviews, I don't have high hopes. Unless I receive a quick and permanent solution, this will be my first and last purchase from Bose.

Randomly stops playing – After about a year of good service from my sound touch 10 it started randomly stopping to play maybe it's a bad update. Please if this is an update issue someone fix it. It cost to much to be having these problems after only a year of use. I see others having same problem.  Show details

So many problems. Ripped off – I never write reviews, however, I am so incredibly disappointed my Soundtouch 10, I've not been able to hold back. If you're a true music listener, don't buy this. 1) Parts of the music missing, assuming they want you to buy another and run them in stereo. Didn't expect this from buying one. 2) The fade in on every song is beyond frustrating 3)… Read more

Don't even try listening to your seamless albums, they simply won't play right The speaker puts a gap between each song and fades in the next.

Sales person at JB Hi-Fi Indooroopilly has a lot to answer as I walked in knowing what I wanted and he sold me this INFERIOR product. Well annoyed.

Disappointed – This system will not connect to your wireless system easy. Everything must be by remote control. I was looking a wireless Bose speaker to sync with my Sound Touch and it doesn't sync. Do not purchase this speaker if you are looking wireless and sync to the main system. The distance is only 10 feet, you will need to upgrade your cell phone to 5mg… Read more

or larger to use. I plan to return the whole system I purchased because it's too difficult and frustrating to navigate with more than one remote. I am not happy with my purchase from Bose. What happen to the old CD music system with touch pads to navigate without being made to use a remote only? I purchased SoundTouchIV with two 10 speakers and I am so frustrated trying to navigate and connect I am returning all the product I purchased. I love Bose sound systems, have had for several years but I like hands on and not just remote control that only expands to 10'. Wanted to have my extra speakers for outside sun room and this just does not work for what I expected.

So frustrated trying to connect for 2 days and hope Bose will make things easier for the people who are not tech savvy. I need a 8 year old to figure this out. Please Bose, think about those who just want great sound who are not 30 years old! Us retired people are the ones spending money on luxury items. I wish I had not purchased because of the frustration it's caused trying to figure this out!

Worst ever speaker!!! – I have had this speaker for a year and it is one of the most difficult and unpredictable devices I have ever used! Unbelievable that this is a Bose product. The device will often not register bluetooth on several attempts. This morning I had had enough and took a hammer to it. It felt really good. Such a waste of money. Bye Bose!  Show details

Bose Soundtouch not as easy as I hoped – I've been using two Soundtouch 10s with my Bose SA-5 wifi system for over six months now. Connectivity is by far the biggest problem with these devices. And I'm also frustrated that I can't play my music library direct from my mobile, only from my laptop (when it's turned on). Sonos can do this so why not Bose? I would estimate that I've… Read more

spent maybe a dozen hours over the last 6 months months disconnecting and reconnecting my Soundtouch system (and I'm not a tech dummy). Hopefully the software improves with future updates but Sonos seems to be far superior other than the fact the SA-5 delivers double the watts per channel (apparently) and I do like the multiple presets of the soundtouch.

In conclusion, no complaints about the sound once connected but the Soundtouch has a long way to go for being user friendly...

Useless - don’t bother – Once you get them to work the sound is good ... if you don’t give up first! It’s a lottery - one day one will work, one day another, rare occasions - both! Bose should be ashamed to have their brand on such rubbish. This morning, again, as she was getting out of bed my partner asked me to play some music while she got ready for work (she has long… Read more

ago given up trying to work them herself but I’ve got a degree with honours in electrical engineering, so I won’t admit defeat). Around 25 minutes later they started to play as she grabbed her keys and left. I’ve bought some dodgy tech in my life (I was once an early adopter) ... but the Bose soundtouch has the widest gap between the promise and the delivery I have ever experienced (and I once owned an Apple Newton!).

App won't find speakers – All of the good points of this device are completely undone because the app on the mobile device disconnects with the speakers meaning you can't play music. I like the sound. I like that it is compact. I like that it integrates with spotify. I like that you can connect via blue tooth and wifi. But this doesn't make up for the frustration… Read more

of the continued disconnection and inability to reconnect.

Bose know they have a problem as the feedback option asks if the app disconnects and asks if the speaker cannot be found. They appear to be incapable of fixing the problem.

Don't buy this device until they fix this problem.

Great sound if only you could use them when you wanted – These speakers have great sound I bought 3 for at home, at first they were great but now every time I want to turn on it’s, can’t find your speakers on the net work or your app needs to update or speaker needs to update its software or you need to reboot and reconnect your speaker very very annoying I just want to listen to music. Buy something else they aren’t cheap and defeats the purpose if you can’t flick them on and listen to music.  Show details

So hit and miss you'll tend to give it a miss – The Bose Soundtouch 10 looks great and has a big sound for it's size but don't rely on it. Switch it on to listen to a digital radio station and it might come on and fill the room with sound...or it might not. Who knows? It's so hit and miss you soon become so frustrated that you give it a miss. The phone app constantly wants to upgrade… Read more

software and can sit there for over an hour trying to upgrade with no result. This happens on both an iphone7 or a Galaxy S8 so we can't blame the phones the apps are installed on. We also have a very fast and reliable internet connection and our Bose is only a matter of a few metres from the Wi-Fi transmitter.

The app is very poorly designed...even amateurish I would say and is not intuitive at all...confusing in fact.

The bluetooth function is also unreliable often failing to connect for no apparent reason.

Also the sound on this speaker is very very muffled with almost a total of treble and there is no ability to adjust tonal qualities at all. I have had visitors even mention this while the speaker has been playing one even asking if I had put a blanket over the speaker.

If you do get the Wi-Fi connected and working it has an annoying habit of dropping out for around a second about once every minute or so. Who knows what causes this?

I was going to purchase a second one of these speakers to have stereo but I just don't trust their technology and I doubt it would work properly. It's very disappointing as I have bought quite a bit of Bose product in the past.

Good sound quality – This was a gift from a friend. What I like about it is the sound it produces. It’s very rich and full of bass from a very small form factor. The pain point is setup process and their mobile app. It is very confusing and hard to use. However once you passed that you should be ok.  Show details

This is perfect & we just love it – We bought our Bose on Jan 2nd. It's a fantastic piece of Audio equipment. We love the idea that we can expand throughout the home if needed. Wifi connection for playing downloaded music off my phone is very convenient & looks great on our unit. We are very happy fist time Bose owners.  Show details

Good but costly – It's an addition to my other sound touch devices at home. Good if you can grab it at deals. Sound quality is good for the size. But I would recommend FDY Wal sound which is cheaper and half the price. I have 6 Bose devices at home and it's good when you have all other devices same brand.  Show details

Good little speaker but – Quite a good little speaker but potential buyers shkuld be aware that while Bose advertisers that its compatible with Spotify music it will only function if you have a Spotify premium or paid account . I would not have bothered if I had known this . However it seems to work with free Deezer music which i have just started trying By the way… Read more

when we bougt it and took it home and discovered the remote and a cable were missing. JBhifi promptly replaced it. Check box before you leave the store.