I was amazed at the sound quality for such a small unit. The app was always problematic, always wanting to update. Never seen an app with so many updates. I rarely use the app. Bluetooth is flawless so when your radio stations are set up you won't need the app.
I preset six internet radio stations or use bluetooth for streaming from my phone. Works fine with great sound. Even take one with me travelling. I now have three units. Very good price.
If you want to use wi fi to share all over the house rather than use bluetooth buy Sonos.

If you like headaches, you have fond the perfect product!
constant update, automatic power off after 20minutes of non use= 2 minutes startup to start listening again.
disconnects, doesnt connect... app wont work.. app wont recognize speaker...
There hasn't been a month go by without something go wrong.. called Bose 5 times, no solutions.

NEW Samsung S20 phone. Software updated. Updated speaker software but no joy. I can't connect to YouTube Red. This software has been trouble for the last three years. Very disappointing. Great sound quality of course but rarely working.

For a high end professional company that supposedly prides itself in producing high quality products, the soundtouch is just awful. Never successfully paired and played first time, continually cuts in and out, wont find products, the list goes on.
I dont mind paying top $$$ for a superior product but the new Bose is just terrible.

The bose app is abit difficult to use, so i played it directly through bluetooth. Sound is not exceptional but its decent and has an okay bass. I would recommend it for someone who has a small place and need a bang for the buck.

The app is crap and impossible to connect properly. Terribly frustrating. If you connect the sound is good. If have wasted the last hour rebooting the speaker trying to connect and it is an endless loop trying to update itself.

Expensive, and horribly unreliable. I cannot play music from any device without the sound dropping out, interrupting play every few minutes for 4 or 5 seconds.

Worst piece of sound equipment I have ever owned.

I bought two units $200 (Canadian) can each. I have never been able to get them up and running on wifi option for more than a day and the app is brutal. They work fine when paired to a Bluetooth device but it’s only one speaker, you cannot pair both on bluetooth. In my words expensive for mediocre experience, wish I’d never made the investment.

Don’t waste your time, connection can be frustrating as many have already stated. For a top end product it has bottom end usability. The more updates the worst it gets.

Do not buy this product if you expect flawless interface.
The sound is spectacular, but their software is GARBAGE. Constant updates, constantly cannot find speaker. I have highspeed fiber wifi and the system constantly crashes. BOSE should be ashamed to have such a worthless interface to their speaker system, but they REFUSE to correct the problem. There must be a better system out there. Please do you research and buy a product that does not create some many headaches for the end user. I love Bose products (30 plus year customer) and they cannot figure out how to address the connectivity.

I have 3 speakers and they can never all connect at the same time!! One will always drop out of the wifi connecting! It can get frustrating as I am using them across different rooms in a clinic setting.

I had to replace my router and update the WiFi password. I had 15 devices to upgrade. 14 were successful, only 1 failed! The bose soundtouch 10 is impossible to upgrade, their software is appalling. I have been going round in circles. It is going in the bin!!

There are many reviews on this website that don't rate the Bose Soundtouch 10 very highly. After reading most of them I have come to the conclusion that MOST are not setting up the system correctly. I also had a bit of a time setting it up until my son-in-law showed me how to set it up, and it wasn't really that hard. It took about 20 or 30 minutes to set up but in the end, its all smooth sailing. (BTW, I have several Bose equipment in my home working perfectly!!!

Here is the key people, you need to download the App and make sure the system has all the updated downloads. Once that is all done, the system works a breeze.

I highly recommend the Bose Soundtouch 10!!

I already had a Soundtouch 20 and I needed a smaller one for a small pad i was furnishing, once i get it going happy days, the bluetooth is silly easy to get it going and i can play music from my computer and any audio app i got in my phone, also comes with all the audio quality you may excpect from an speaker this size

Trouble from Day One. Setup was fraught, taking many attempts before I established a connection. Frequent dropouts since then, sometimes requiring that i connect this supposedly wireless speaker to my computer via USB and reinstall the driver/software/renew the connection. I thought it was my home wireless that was to blame but a recent new router made no difference. Today the awful thing seems to have died, with all the usual palaver of reconnecting and reinstalling making no difference. I have sent an email to Bose asking for help, but now that I've seen the many awful reviews, I don't have high hopes. Unless I receive a quick and permanent solution, this will be my first and last purchase from Bose.

My wife bought the Bose system coupla years ago..and she happily listens to her radio presets. Figured, hey, I'll run some of my playlists through it via wifi. Six hours later after frigging around getting my ASUS T3 Chi tablet to connect to it, reconfiguring sound files into Windows libraries, finally got some sound!! Configuring your own mp3 files so it recognises them and manipulating playlists is a pain. Top it off that There is no fast forward/reverse on the track progress slide bar. Bose: learn from VLC on how to handle/manipulate playlists, get slidebar capability. If I got a 2 star rating from an UBER driver I would be devastated and ashamed.

After about a year of good service from my sound touch 10 it started randomly stopping to play maybe it's a bad update. Please if this is an update issue someone fix it. It cost to much to be having these problems after only a year of use. I see others having same problem.

I never write reviews, however, I am so incredibly disappointed my Soundtouch 10, I've not been able to hold back. If you're a true music listener, don't buy this.
1) Parts of the music missing, assuming they want you to buy another and run them in stereo. Didn't expect this from buying one.
2) The fade in on every song is beyond frustrating
3) Don't even try listening to your seamless albums, they simply won't play right The speaker puts a gap between each song and fades in the next.

Sales person at JB Hi-Fi Indooroopilly has a lot to answer as I walked in knowing what I wanted and he sold me this INFERIOR product. Well annoyed.

This system will not connect to your wireless system easy. Everything must be by remote control. I was looking a wireless Bose speaker to sync with my Sound Touch and it doesn't sync. Do not purchase this speaker if you are looking wireless and sync to the main system. The distance is only 10 feet, you will need to upgrade your cell phone to 5mg or larger to use. I plan to return the whole system I purchased because it's too difficult and frustrating to navigate with more than one remote. I am not happy with my purchase from Bose. What happen t...

I have had this speaker for a year and it is one of the most difficult and unpredictable devices I have ever used! Unbelievable that this is a Bose product. The device will often not register bluetooth on several attempts. This morning I had had enough and took a hammer to it. It felt really good. Such a waste of money. Bye Bose!