BPC Technology
4 reviews
Bad customer service, Bad sales support – Recanted on an offer on the website. I enquired how much for an additional M2 SSD with a prebuilt pc that was below market price 7800x3d with 4080 super for $2950. They then proceeded to remove the offer 1 hour later (I checked again 24 hours later). And never responded to my email. I feel very dirty about that. The lack of customer service in sales is a strong indicator of what the warranty process would be like. Strongly advise to avoid.
- Warranty Claim Made: No
Liars – Lied about postage times and gave me a tracking number for an item they said had been posted but it hadn't been posted yet. I wasted time checking the number several times and emailing them 24 hours+ later asking why there is no tracking info and what had happened with my $240 ssd. I got no apology and only excuses and disrespect. Quite terrible customer service and I will never buy from BPC ever again. Lying to your customers is the ultimate disrespect.
- Warranty Claim Made: No
- Product Purchased: 4tb ssd
Incorrect hardware – Send the incorrect hardware, Staff where not very helpful dealing with the matter, Awaiting update to then change / uptime this outcome
- Warranty Claim Made: No
- Product Purchased: SG3428XMP
Great store for all your computer systems and parts – Ordered a complete computer system from BPC Technology and was kept informed of progress from building my system to ready for delivery. It arrived in a well protected box and all inside parts were safely protected while in transit. I will certainly use them again in the future for computers or accessories.
- Store Location: Mount Waverley Victoria
- Warranty Claim Made: No
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