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Computer Alliance

Computer Alliance

Online store, Physical store
4.7 from 1,540 reviews

See the Best Electronics & Computing Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
1,348
4 star
76
3 star
31
2 star
20
1 star
65

Craig M

Craig MAU

  • 2 reviews

Awesome MSI Infinite S RTX 2060 PC great product, fantastic price and A1 service at Computer Alliance

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
See all answers

The reviewer stated that an incentive was offered for this review


John NSW

John NSWMid North Coast, NSW

  • 4 reviews

Happy Customer

published

Ordered an ASUS Zenbook via their eBay store with a 20% discount. Great price and so far very happy with the laptop. Delivery was one week which is reasonable. Happy customer at this point!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Sam R.

Sam R.Illawarra, NSW

Hades Canyon NUC

published

My father and i purchased the intel hades nuc from Computer Alliance on ebay, with the 20% discount.

Both packages arrive within a week and have no complaints. Computer is super fast and works excellent for all situations.
Definitely recommend shopping with computer alliance for you pc needs

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedIntel NUC Kit NUC8i7HVK
See all answers
Jeremy

Jeremy

  • 2 reviews

2 Bay Synology DS218+ NAS

published

I bought a 2 Bay Synology DS218+ NAS from Computer Alliance on their eBay store when they had the 20% discount which brought the price down to $383.00 (normally at other stores it ranges from $430 - $480). It was delivered by courier within exactly 1 week. The NAS has been working great since.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

JJY

JJYSydney, NSW

Great laptop and quick delivery

published

Item was easy to purchase online. Arrived within the week, happy with the quick delivery. It arrived in good condition and was packaged well. The laptop is currently serving it's purposes well and so far no issues.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP Spectre X360
See all answers

Tracie T.

Tracie T.

  • 2 reviews

Great Service

published

the website was easy to navigate and over the phone Alex was most helpful in helping me choose the right MSI desktop gaming computer for my requirements. Thank you, very satisfied

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


1rcrhino3

1rcrhino3Queensland

Best computer store in QLD

published

All pc parts are transported fast and cheap. It was easy to get the products i need and they all work perfectly fine. All the products were packaged very well and was assured that there would be no damage to them.

Product Quality
Warranty Claim MadeNo

Providing Invaluable Service

published

This is one of the few places that I can shop with confidence knowing that the quality of the product you are purchasing is guaranteed. In an era where it is getting increasingly difficult to find anything in a shop, I appreciate the service CA provides.

The only gripe I have is the way you have to queue just to let them know what you want. This means that if there are many customers, you could wait for 30 mins only to be told what you want isnt available which would be a colossal waste of time.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
See all answers
MLB

MLBSouth East Queensland, QLD

Great service and advice

published

Great customer service and good advice for us as first time buyers. Explained the differences between the products well and helped us make the best choice. Easy pick up service and excellent after sales help over the phone. Good range of MSI products to choose from and an excellent Black Friday deal! Thanks.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance Mt Gravatt
Warranty Claim MadeNo
Product PurchasedMSi Trident 3 9SA-433AU
See all answers

The reviewer stated that an incentive was offered for this review

1sydneymum1

1sydneymum1Sydney, NSW

  • 2 reviews

MSI Trident 3 9SA-433AU

published

This computer met all expectations and exceeded some. I wanted good graphics - they are great, i wanted a lightweight compact model- its really small! I also wanted good value- and this is wonderful! Did not expect the bonus keyboard which lights up- cool. Took a bit of fiddling to work out how to use the included stand- but got there in the end. Quality feels good. Cables are braided not exposed- nice touch

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMSi Trident 3 9SA-433AU
See all answers

The reviewer stated that an incentive was offered for this review


SMS

SMSSouth East Queensland, QLD

New to gaming

published

Good advice as to what to buy as a first time gamer. Looks cool.
Looking forward to opening it for Christmas.
Helpful staff, although very busy this time of year.
See you next time

Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Great PC

published

An amazing pc build from them and I couldn't find a fault with it, it was much worth the money and would define you build another pc with them. Great company

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMy Gravatt on Logan road
Warranty Claim MadeNo
See all answers

JesseD

JesseDMetropolitan Adelaide, SA

MSI Infinite A 9SC-683AU super smooth

published

Delivered really quickly and set up was very simple. Just plugged it in a was ready to go.
The computer itself runs very smoothly and extremely quick.
Very happy with this purchase and would recommend to others.

The reviewer stated that an incentive was offered for this review


MattyP

MattyPMetropolitan Adelaide, SA

Great service and communication

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

HAPPY CUSTOMER

published

Thanks Jay for your patience and taking the time to show me different models and compare prices. My new MSI stealth is a pretty awesome machine and I'm so far a very happy customer. I'm not local to the store but will be back when I need to upgrade.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
darren f.

darren f.South East Queensland, QLD

MSI Infinite S 9SC-004AU RTX Gaming Pc

published

Purchased for my sons 13th birthday - a store visit with exceptional customer service from Computer Alliance followed by an online purchase and collection. All very prompt with great communication.

My son is very happy with his MSI Infinite S 9SC-004AU RTX Gaming Pc. Will support store and brand as his gaming journey continues.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
See all answers

The reviewer stated that an incentive was offered for this review


Khowden

KhowdenMetropolitan Adelaide, SA

MSI Gaming Desktop!

published
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
See all answers

The reviewer stated that an incentive was offered for this review


tofu

tofuBrisbane

  • 3 reviews

Good prices

published

good to have a store that has demo models out to view and feel before purchasing.

these guys always have deals on so you never really need to pay full

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMount Gravatt
Warranty Claim MadeNo
See all answers

Jason

JasonQueensland

Great Product and service!

published

Great service for going through the trouble of understanding what I am really need and offer me solutions of IT product. Bernard even go through the effort of comparing the difference of product and we came to conclusion of MSI Trident 9SE-073 AU for my use. I can't wait to put it in use at work to see it's full potential!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Quick responsive service

published

Had a faulty item and got it returned quickly for free. Hopefully the replacement will come quick.


Page 1 of 77

Questions & Answers

Lee

Leeasked

Does the company have finance options?

1 answer
Computer Alliance
Computer A.Computer Alliance

Computer Alliance offers Smartway as a means of customer finance. To check if Smartway is viable for you visit https://www.smartway.com.au/how-it-works

The CA Team


Canis Major

Canis Majorasked

could i get some tips or know how to burn/copy cd/dvd/photos as i just bought this tower 30/7/18 and i would
like some tips or help! please....

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi

Please phone customer service, 07 3421 3200, and our technicians will be able to give you some pointers and get you heading in the right direction

Alternatively Google is always your friend


Brian

Brianasked

So I've lost the USB for the wireless headset, Razer Man O'War. Is the warranty still valid if purchased on the 5/11/16? I also still have the reciept?

2 answers
Computer Alliance
Computer A.Computer Alliance

Hi Brian,

From what I can see the Razer Man O'War headsets had a 1 year warranty on them, as you purchased them over 18 months ago it is not within warranty anymore.

Craig.

Computer Alliance
Computer A.Computer Alliance

Hi Brian

I have reviewed you question and our original response and would ask that you contact me directly so that we can resolve the issue with your Razor product

07 34213200

Ian


Get an answer from our members and Computer Alliance representatives

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