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Computer Alliance

Computer Alliance

Online store, Physical store (See All)
4.8 from 2,651 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Computer Alliance

Reviews

  • Product Quality
    4.9 (1,461)
  • Return Claim MadeYes (48) · No (1,413)
  • Shipping
    4.8 (1,080)
  • Customer Service
    4.6 (193)
  • Warranty Claim MadeYes (44) · No (1,400)
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Reviewer Photos & Videos

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John
JohnSouth East Queensland, QLD

Great advice, price and service. Highly recommend this company.

published

I found this store online with prices as competitive as I could find anywhere. To my great pleasure their personal service was exceptional also. I dealt with Brett and he helped advise on the best configuration with help offering parts that were similar but best value for an overall system that suited my needs while using a common sense approach to keep it within budget. I have already recommended them to others, as the only store I would shop at now for future computer needs.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
forox924
forox924Melbourne
  • 3 reviews
  • 12 likes

Warranty means nothing, even for faulty parts under 1 year old

published
Product Quality
1/5
Shipping
2/5
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Michael
MichaelSouth East Queensland, QLD
  • 4 reviews
  • 3 likes

Very Highly Recommended

published

Picked up a GPU in store after ordering over the phone. Could not have been easier. They sent a SMS with Purchase Order # and it was ready on arrival. I went there because of the high ratings here on Product Review, and glad I did. Very highly recommended.

Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Nick
NickSouth East Queensland, QLD
  • 2 reviews

Logitech G915 TKL -Logical Choice!

published

I found a useful starting inventory of possible keyboards to buy from online website. I needed a human perspective to sort an optimum choice...I hate the returns & remorse cycle! Bernard was able to help me narrow down to a keyboard purchase that I was really happy & informed about... and it was on special!! That's 5 stars for Computer Alliance ...

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
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Fawäd Mastoi
Fawäd MastoiCentral Highlands and Goldfields, VIC
  • 17 reviews
  • 9 likes

Absolutely rubbish After-sales-service! DO NOT BUY from them!

published
Product Quality
1/5
Customer Service
1/5
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Laurie Barnes
Laurie BarnesSouth East Queensland, QLD
  • 2 reviews

Good selection, great staff

published

The shop is run extremely well. Knowledgeable sales staff, a great repair/service centre, and a good selection of items in stock and on display. This is what IT shops really should be, credit to the team.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Nicholas R.
Nicholas R.South East Queensland, QLD

The comms alliance team always deliver on competitive prices and great products.

published

Very simple and easy website for ordering and payments.
Helpful staff on pickup and purchase of other items.
Products always of top quality.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Paul D
Paul DSouth East Queensland, QLD
  • 2 reviews

Excellent service and product pricing

published

I had a problem with my laptop which I purchased from them 3 yeaRS AGo. Would not connect to Internet. I had spent three hours on phone to HP and Internet service provider. THe man at the service desk fixed it in three minutes. The service quality and pricing are excellent. I would not go anywhere else.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Jason C
Jason CGreater Melbourne (Metropolitan), VIC

Excellent Service and Great Communication

published

Great service and easy buying it off their eBay page. Bought the MSI MPG Z690 CARBON WIFI for my new computer build through their eBay store. They sent me an invoice via the chat and a physical copy when they shipped it. Also free express post the motherboard which is really great. Highly recommended for first time customer. The motherboard have more value than other motherboards and I wanted it to be more future proof which this is a great value MSI product.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Koonabulla
KoonabullaSouth East Queensland, QLD

Exceptional Service

published

Computer Alliance has an extensive range of products, priced to suit any budget. Their service, from ordering, packaging to delivery is exceptional.
Have used Computer Alliance before and would recommend them for all your computer needs.
Supporting local Queensland businesses.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Harry Bate
Harry Bate
  • 2 reviews
  • 1 like

Excellent Service, Great Product

published

I found what I wanted very easily. The price was less than I expected, delivery was prompt and the product is working well. I have no hesitation in recommending this company.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!

Great service

published

Prior my order, I call up the business to ask some questions, and the staff member was very helpful and friendly. Once completed the online order, it arrived quickly as I live in country NSW.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

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Kyle
KyleSouth East Queensland, QLD
  • 2 reviews

Outstanding customer service

published

How easy was it to navigate the store and find what you wanted?

I asked a Bernard for help and got fantastic customer service

How satisfied were you with the range of products available?

Got exactly what I was after

How satisfied were you with the quality of product(s) you bought?

9/10

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

DO NOT BUY HERE!

published

After service is terrible! Did not honour warranty for manufacturing fault!! DO NOT BUY FROM THIS SHOP!! Customer service from Mananger was rude and borderline abusive!

Product Quality
1/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!
Matt B
Matt BSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Great stuff

published

Quick and easy to order online and collect (usually the same day).
Staff are polite and helpful! Good to see they were early adopters for the Covid protocols too.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

alexander290305
alexander290305asked
Online store

Hey, I was wondering what the average time it would take a package to ship to Melbourne, or if there was a way to see estimated time. Ty

1 answer
Computer Alliance
Computer A.Computer Alliance

We try to ship on the same or next business day from when you order by Parcelpost (to a residential address), or Startrack (to a commercial address). Commercial deliveries to Melbourne addresses are taking 2 to 5 days.

If we're sending to a residential address, then we're finding that stuff is quite fast to get to the local distribution centre (so it doesn't seem to matter much where its coming from) but is taking a long time between the local distribution centre and the final address. Australia post is still slow from the lockdown... It will take at least a week, probably 10 days and maybe more. Things are now improving since lockdown has ended.

Tracey H.
Tracey H.asked
Computer Alliance

If I were to buy a motherboard to pick up, how would I ask them to do a BIOS software update? Do I call them after I make the purchase or is there an option on the website?

1 answer
Computer Alliance
Computer A.Computer Alliance

Ring through to Sales and order the mainboard for pickup, they will organize the BIOS update for you and call when completed

Tracey H.
Tracey H.asked
Computer Alliance

Do you guys do BIOS updates for motherboards?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi Tracey, Yes our service technicians do Bios updates on request. Contact us via phone on 34213200 or visit the store

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Computer Alliance

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