Reviewer Photos & Videos
Very good service! Will buy from them again for sure
Nice price, fast delivery
It was packed very well, the monitor look amazing in my room as well!! Suggested
- Online store
- Verified customer
Super fast delivery and cheap prices!
I bought a z490 high end motherboard from them during the black friday weekend. The item arrived in less than three days and was also the cheapest option from all retailers I found in Aus selling it. First time buying from them but will definetly come back!
quick shipping and awesome quality! Was wrapped really well and kept safe. Thanks guys for the really nice and quick service!
The reviewer stated that an incentive was offered for this review
Extremely fast shipping.
Ordered a 5600x with an expected shipping date of the 3rd of December, and arrived earlier today! Took less than a day to process, a couple of hours for it to dispatch, and received it the next day! If you're looking to buy a 5600x or most likely any other pc part from here, I would highly recommend it.
Quick fast delivery wonderful work guys !
Was easy to navigate with a range of products and I am Very satisfied with the product bought it seems to work very well thanks
Bought a Honeycomb Alpha yoke through their EBAY store, arrived sooner then expected. Will do more business with them in the future that is for sure.
Reliable and on time
Bought a Razer DeathAdder v2 mouse which I didn't wait that long to get, Well packed, the product is sealed perfectly! On-time delivered.
Awesome purchase and company!
Great quality product, I placed this order the day before and the shipped it out the same day and sent it from nsw to Vic, I received the product in under 24hrs! That's better then most retailers a few ks away!
Great work, 100%recommend
- JW Computers
- Verified customer
Order shipped fast, Item as described and good customer server
Item was promptly shipped and delivered on estimated arrival date, item was as described and customer service was very friendly. These guys are worth giving a go.
excellent service!! A++++
promp delivery. call beforehand was great. excellent service. really good price and vale for the case i purchased. well done.
Great fast delivery
Great prices on good quality used computers, found a great Dell laptop for my daughter.
Just what I was looking for, no fuss online platform and prompt advice And delivery.
Excellent communication, convenient tracking and super fast delivery. Bought a ROG laptop that was delivered in a mere 2 days.
Great attentive service
Competitive prices and appreciated phone call from JW querying an incompatible item I ordered allowing me to swap item before my order was posted. Order received in good condition.
Fast and efficient service.
The store has a great selection of products I was looking for at a competitive price range for most items I was after. I'm very satisfied with the buying experience because of the aesthetic and functional aspects of the website, the easy process to purchase, and the speed of delivery. Thanks! Also the MasterMouse is awesome.
thanks, will be back again
Had a better prices and better range than the competition, was hassle free, delivered in a few days, in good order
Easy to see online per-store stock levels, fast to ship goods, quick delivery, received in well packaged parcel in good condition, and everything went together without a problem. Worthy company to add to the list of decent Australian suppliers.
The store was super easy to use and JW computers was the only shop i found to have the exact model of keyboard i was looking for still in stock. Shipping was pretty straightforward but took a little while (likely due to the courier, not JW)
Quick Delivery, good communication
Delivery and tracking were great but it was pricey, good communication via email for updates on the delivery. Will buy here agian
A 'Real' Tech Store Like JW With Real People Is Still The Better Option.
We buy all of our tech needs through JW at Castle Hill. Years ago we decided to have JW our one-stop shop to save any hassles dealing with overseas tech companies or even far-flung Aussie 'online-only' retailers of various quality or commitment to customers - I've seen them all! It has paid off very well for us. Our latest issue with an expensive Corsair keyboard is a good case in point. Rather than deal with Corsair (a logistical nightmare overseas and shipping nightmares) we simply spoke with our local JW store from whom we bought. They took ...care of the claim from start to finish. Andre and Robert were our contacts and I was very happy with the updates, assistance and resolution. I had dealt with Corsair years ago for memory modules/RAM warranty and although they honoured the lifetime warranty just fine, dealing with them overseas by email was unwieldy to say the least. Knowing JW Computers is local and has my back is why I will continue to buy from them. Their prices are quite competitive and they generally have very good stock levels too. Highly recommended!
Easy going and straight forward.
had to change my order. they did a refund straight away and processed my new order with in a couple of days. very happy. will shop here again. thanks
Questions & Answers
I bought a Radeon 5700XT last week from Blacktown store but now have changed my mind to buy a Nvidia 2700 Super instead.
How do i process the return? Do I just take the item to the store or do I need to do it online?
I tried calling the store yesterday and today but no one is picking up.
Andre T.JW Computers
You'd have to return the product in it's original packaging with all contents, undamaged, to the store. From there, upon inspection, the return will be processed with a 15% restocking fee as it is a change of mind return.
Apologies that you weren't able to get through on the phones; we have multiple lines ringing consecutively, and it is difficult to attend to every call whilst the stores are busy. However, we are implementing a new phone system which will assist with this matter.
I would like to purchase a Gigabyte Nvidia GeForce RTX2080ti but prices are all over the place. Of course it has to be new. Can anyone help me out?
Andre T.JW Computers
Sure, we can help out.
At the moment, due to the economic affect, and global supply shortages caused by the COVID-19 pandemic, there have been a few price changes on certain items, though not everything.
We do have RTX2080Ti's in stock.
Send us a PM and we will contact you to discuss.
what happens if shipping is saying the product is delivered but it never showed up??
I would recommend to reach out to the delivery company first and see what information they can provide. Because JW always sends parcels with signature on delivery (see https://www.jw.com.au/faq), someone had to sign for it and they should have this info on file and can help you work out where to look next.
Andre T.JW Computers
That doesn't sound good!
Please PM me with your order number and tracking number, and we will look into this for you straight away.
Thank you and we'll wait to hear from you,
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