JW Computers

JW Computers

 Verifiedjw.com.au🏆 2024 Award
JW Computers
4.7

2,634 reviews

PositivevsNegative
94% · 2,470127 · 5%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.8
Shipping
4.7
Customer Service
4.4

Reviews

2,634 reviews
JoeK
JoeKMelbourne3 posts
  Online Store

Professionalism at it's best

Purcasing online from JW Computers is always a pleasure. The website is a breeze to navigate and check out process is simple and straight forward. Product prices are excellent and in many cases the cheapest I could find. Oh and I have to mention the amazingly fast shipping, regular communication, and excellent packaging of the purchased items. The items always arrive in perfect condition. Thanks for the A1 shopping experience. Show details
Rita
RitaDarling Downs, QLD2 posts
  Online Store

Great service, great price and super quick delivery

Great communication, timely dispatch and super quick delivery. Items were as described and excellent quality - very happy. Show details
Deb
DebSouth-Eastern Region, NSW3 posts
  Online Store

Speedy value

Fast, value for money, easy to install and works perfectly Show details
Ambrose
Ambrose
  Online Store

Nice SSD for PS5

It took 1.5 day to arrive, that's impressive! The ssd works nicely and I'm very happy with it X)
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Carl
CarlSouth East Queensland, QLD
  Online Store

Exceptional experience

I’ve ordered a couple of items online from JW Computers. Excellent range of products. The ordering process was easy, the communication around status of order/delivery was outstanding and the delivery was efficient. Exceptional overall experience. Show details
Happy customer
Happy customer2 posts
  Online Store

Great After-Sales Service

I purchased a laptop in store from JW computers Bankstown in 2018 and thought their online prices were very competitive with anything on the market.
Recently I purchased a higher-end HP model online and it arrived sealed from the supplier. When I plugged it in at home the little charging light failed to come on and the machine would not switch on. My initial thought was that it could be either the battery or power supply.
JW sent it back to their warehouse and their tech initialized the battery (HP had no instructions in the box regarding this step).
I am very pleased with the after-sales service from JW!
Ohram M.
Ohram M.
  Online Store

Stoked!

My MacBook arrived swiftly, packaged well and double boxed! After multiple failed attempts at purchasing from other outlets I decided to give JW a try. Couldn’t be happier and will purchase from them again. Good job guys! Show details
Gerard T.
Gerard T.Sydney, NSW2 posts
  Online Store

Excellent

Received the first package ; waiting for the second one ! Would be in a few days I been told!!
Nellie
NellieSouth-Eastern Region, NSW2 posts
  Online Store

Great Experience Online Shopping

1st Class Service. Instant freight. This is my second purchase from JW Computers and seriously they have been faultless. Thank you heaps. Pleasure to buy online from you Show details
homie100968
homie100968Far North Queensland, QLD4 posts
  Online Store

I had a good experience, i will certainlybuy from them again

Quick postage and good communication, Emailed me to let me know that my parcel was on the way. Item I wanted was stocked. Show details
Jun C.
Jun C.2 posts
  Online Store

Almost perfect

Item was the cheapest but I will give 4/5 because my order was dispatched after 5 business days instead of 1-2 days as stated on website.
bacicat2000
bacicat20002 posts
  Online Store

Quick delivery, great updates, easy purchase

Pricing was good, order was processed and dispatched very quickly and arrived just as fast. Updates received every step of the way - very happy and JW will now be my go-to store for all things computer related. Show details
Sara
SaraNorth Queensland, QLD
  Online Store

Very happy with product and service

Very quick service and delivery, very professional and easy to deal with. Show details
Paul W
Paul W2 posts
  Online Store

Almost 5

Almost gave you 5 !. Just one minor issue. Order took over a week to arrive. I checked my order on your website which indicated it was being processed. No other detail was visible, so I rang and spoke to someone about it. It seems the products had to be delivered to them from another warehouse. No worries , I understand , but it would have been nice to see this on the website when I checked on my order. Once the goods were in transit I was informed on every stage of its journey ! So guys...go for 5 Stars next time as I will be ordering again shortly ! Show details
Product Quality
Shipping
Mario-G
Mario-GAU9 posts
  Verified Online Store

Purchase with confidence

Quick responses to questions. Excellent price. Delivery within the expected timeframe Show details

Questions & Answers

Erica G.
Erica G. · Online Store

Hi!
I think I bought a Canon Printer From you through Kogan. But I have not received it and the e-mail says it arrived yesterday. Tracking: [Number Removed]
My name is:
[Personal Details Removed]

JW Computers
JW Computers   DM   
ckchang1010
ckchang1010 · JW Computers

Do you replace a PC Power Supply to a new one?

JW Computers
JW Computers   DM   
Rashed A.
Rashed A. · JW Computers

Hi

I bought a Radeon 5700XT last week from Blacktown store but now have changed my mind to buy a Nvidia 2700 Super instead.

How do i process the return? Do I just take the item to the store or do I need to do it online?

I tried calling the store yesterday and today but no one is picking up.

Thanks

JW Computers
JW Computers   DM   
Oz D.
Oz D.  

Just to be clear, a 15% restocking fee is $450 for these $3000+ video cards. That is excessive.

See all JW Computers questions

Details

Compare all JW Computers listings
JW Computers Online Store
  • 🏆 2024 Award
JW Computers Online Store4.7 
JW Computers Physical Store
  • 🏆 2024 Award
JW Computers Physical Store4.5 
CategoryOnline Shops and Electronics & Computing ShopsPhysical Shops and Electronics & Computing Shops
Offers Free Standard Shipping NoNo
Awards 20242024
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Contact info for JW Computers

  • ABN: 27145167719

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