Reebelo Australia

I purchased my iPhone 17 from Reebelo, and I was truly satisfied with the quality of the product and the cost. Delivery was swift. I highly recommend Reebelo because every item for purchase comes with various options from 'basic' to 'premium', catering to all budgets. Show details ·  1

Purchased A Samsung watch. Lasted about a month. Put it on charge working perfectly then took it off charge and the screen was white, can't do anything. Google search said it was lost likely a software issue. Sent it back under warranty but Reebelo Said it has physical damage, which is wrong. Watch was physically in the same condition as purchased. Not happy! Show details

Buying process was simple and easy. The bone came very quickly, ordered Saturday and delivered Tuesday morning! Very impressed with the quality of the phone looks brand new. Would recommend to others. Show details ·  1

First time using Reebelo & I was really impressed by the low prices on genuine Apple products, great range, easy website to navigate & to choose my preferred options. I ordered a screen protector & iPhone & then got the first time user discount… Read more ·  1

code, which I had searched for intensely earlier. I cancelled the iPhone, got a full refund on it & re-purchased the same iPhone with the 5% discount applied. I got the phone & refund within 2 x days. Reebelo were so easy to deal with. I like the idea of minimising environmental footprint on electronics so will definitely buy again through them.

Easy to search and find the phone I wanted. The phone condition options give you a choice of basic udget to near new phones.As described, haven't had any issues with the phone so far. Show details ·  1

I’ve bought 4 iPads so far the 10th gen I think they are and they’ve all been working great no issues I would recommend this company to anyone that ask me about getting a new product for them selves Show details ·  1

Phone came on time in good condition and barely any scratches. Could have been packaged more neatly in a bubble wrap or something than just putting it in a box with nothing else. Other than that, good order. Second ordering here and been okay so far Show details ·  1

We purchased a Macbook from Reebelo which ended up not being quite a high enough spec to drive the programs we needed it to - we sent the laptop back for a full refund within 30 days & the team were excellent throughout the whole process, great communication & really helpful with steps to take. So reassuring when you are dealing with a high dollar value purchase that you're a bit nervous about having to return. Highly recommend. Show details ·  1

We have made two purchases from Reebelo in the last 6 months - an iPhone and an Apple Watch - and we could not be happier. Prices are very good, and each time the items have been exactly as stated - in excellent condition. Time between purchase and delivery is roughly a week, and there has been clear communication on delivery status each time. Highly recommend! Show details ·  1

I recently bought a Samsung S24 Ultra 512GB phone which was labelled 'Excellent' grade by them but it turned out to have multiple visible cosmetic defects on each of the 4 edges plus a dent on one corner. Here's Rebelo's Cosmetic Grading Definitions: Premium: Looks and works like new, with a guarantee of 90% or higher battery health. Pristine:… Read more

Essentially flawless, with no visible scratches, similar to a new device. Excellent: Very light, subtle, or minor scratches that are hard to see, but fully functional. Good/Acceptable: Visible signs of wear, such as scratches, chips, or dents, but 100% operational.

Since they do not post pics of the actual phone, as consumers we can only rely on the accuracy and integrity of the vendor on their product grading. Trust once lost is hard to be regained.

I have paid for an 'Excellent' graded product but was delivered a lower grade product. This is clearly unacceptable and I returned the phone for a refund.

So buyers beware and do check your item against their stated grading guidelines.

This is regarding the reebelo warranty process. S22 Ultra Phone screen stopped working although the device still powers on, rings for calls, and produces notification sounds after just over 3 months use since phone was replaced on 22/12/2025. The phone has always been hard cased and extremely well cared for, never dropped or near moisture. I… Read more

Applied for a warranty under their stated 12-month-vendor warranty against all product defects both hardware and software via Reebelo website on Monday 5/4/26, I received an automated reply for a resolution within 2 business days. After 3 business days not hearing any response, I wrote another email asking for any updates. I was responded that a quote of screen repair will be provided once i send the device back at my cost as I have no benefit left on Reebelo care I bought initially when the first phone was purchased then being used for the claim end of last year. I noted my claim this time is under vendor warranty but Reebelo support/escalation team continued deflecting away from my claim. After a week of waiting, I was informed that my current phone is out of vendor warranty. Luckily, I still have the record of response from Reebelo team back in December when I received my replacement phone stating the replacement phone comes with warranty against all product defects. I've sent through a screenshot of their email and still waiting for the reply.

I am writing this email to warn other buyers about my experience with Reebelo warranty/defect claim which has been significantly delayed in responding to customer enquiries and has demonstrated a lack of professionalism, including deflecting responses that appear aimed at avoiding the fulfilment of customer entitlements. So be aware when buying products from this website, it has been an ordeal dealing with them, especially when it comes to phone repairs when you need timely assistance.

The emailing back and forth over the past 8 days could of easily been done within the same day, and the repeated generic responses are so frustrating and just going around in circles with no hint of any effort to resolve the issue and so far between responses which is horrendous as a phone is so important for daily activities ie banking etc. being stuck in limbo so to speak is extremely unprofessional way to treat a repeat customer.

i will update the review as it progresses

Reebelo promised fast delivery for refurbished iPad. The item held by Clipwireless, only shipped after I emailed them on day 6 and finally arrived day 14. Misleading and frustrating experience. I also emailed Reebelo about the delay in shipping and their likely AI generated response was completely off topic. Show details

Very happy with my experience buying through Reebelo. The ordering process was simple and the communication throughout was clear and helpful. Delivery was fast and the MacBook arrived well packaged and exactly as described. The condition of the device exceeded my expectations, it looks and performs like new. Setup was easy and everything has been… Read more ·  1

working perfectly so far.

Overall, a smooth and reliable experience. I would definitely recommend Reebelo to others looking for quality refurbished devices and would happily purchase from them again.