12,644 reviews
AI reviews summary
Pros
Verdict
Overall sentiment toward Reebelo Australia is largely positive, with a vast majority of customers expressing satisfaction with the quality of refurbished devices, competitive pricing, and swift delivery times. Many return buyers praise the platform as a reliable and cost-effective alternative to purchasing brand-new electronics. However, a small subset of reviews highlights challenges with after-sales support, warranty claims, and occasional inconsistencies in item grading or third-party fulfillment.
Great service on my 2nd purchase of an Apple Watch for my dad. Very fast postage. Item in excellent condition would definitely purchase from Reebelo again. Thanks so much. Show details
Needing a second phone for work, I didn't want to spend much, but needed something decent and reliable. I was very happy to find that my purchase met both those criteria, and some of my friends even remarked at how good the condition of the phone was, considering it was second-hand. Would definitely recommend over purchasing new! Show details
As Live on the other side of the country postage normally takes a while however in this case the IPAD arrived in 2 days. The item was an older model that was marketed as new and it didn't let me down. IPAD arrived unmarked and battery showed 100%. Just going thru the setting up process and everything is working as expected. Very happy with the whole process. Show reply
Reviews with attachments
I’m Very happy with the IPad. perfect for what I need. Reebelo service and delivery time was excellent. Definitely recommend to others. Show details · 1
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Like new condition, packaged right Delivered with in 4 days of ordering Show details · 1
Excellent to deal with fast and prompt delivery and reasonably priced Show reply
Very good phone I received, in well condition and also it’s really looking brand new. The delivery was smooth and only took 4days from the day of ordering Show details · 1
Had it for 3 weeks now. Works great right out of the box. Good as new at a discounted price. Love it! Show reply
Honestly really impressed with my refurbished iPhone 17 Pro from Reeblo. It literally looks brand new and feels brand new. I couldn’t justify purchasing the phone brand new for an extra $500. I’m super happy with this. Thank you! Show details · 1


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had never bought a PC before and I relied on Reebelo's reviews and prices. I trusted them and I did well. I bought a refurbished MacBook M1 and I did well. I'm happy, thank you, and soon I'll get an iPhone like this too. T Show reply
Awesome product, exactly as described..... Fast service, extremely helpful. Would recommend Show details · 1
Amazing! I watch the video I made. This is insane value. Brand new device with brand new battery, 34% cheaper than retail price. Simply incredible! Show details · 1
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Very fast and easy and efficient go with postage delivery Show details · 1
Brought a Samsung S24 ultra 512gb great condition and great looking would defiantly buy again. Show details · 1
Very happy so far with my like new Samsung S23 looks brand new and have done the diagnostic test all good. Postage was good in bubble wrap and Boxed Show details · 1
"Excellent experience from start to finish. The device arrived quickly, was exactly as described, and was in great condition. The ordering process was simple, communication was clear, and the product quality exceeded my expectations. Very happy with my purchase and would happily recommend Reebelo Australia to others looking for reliable refurbished devices. This is the 3rd device I purchased from Reebelo. Show details · 1
The ease of ordering was great. Delivery was fast. So far the product is working as it should. I'm very impressed and will definitely be buying again in the near future. Show details · 1
Bought a refurbished surface pro laptop, great price excellent condition. Why buy new? Came quickly , no fuss Show details · 1
Latest follow-ups
Amazing company. I ordered my computer Friday afternoon and had it Tuesday morning. So quick! Great product. I'm so happy! Show details · 1
Follow-up · The condition of the laptop I received was perfect! It was packaged so well. Since using it now for a few weeks, I'm convinced I made the right choice. A great re-conditioned laptop, much cheaper than a new one but works perfectly!! I'm so happy!!
The best experience – This is the second time I bought of Reebelo. I had to send my first purchase back and the return went flawless. Very fast response and service. I'm impressed. So I bought the second item of them to and I'm really happy with it. It looks like described and is in excellent condition. I will definitely buy of them again. The postage is very fast too. Show details · 1
Follow-up · So we are 2 years after my initial purchase and I still am using the same phone. No problems at all.
Great MacBook for a Great Price – Ordered MacBook and was delivered to regional Qld almost overnight. Good price. MacBook looks and performs almost like new. Show details · 1
Follow-up · Couple of years later and the MacBook is still faultless. Battery life is still very acceptable and all controls are working well. Very satisfied with this purchase.
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Positive reviews
Product arrived quickly and in very good condition. Competitive price - not the cheapest but appeared to be worth paying a bit more to buy from a reputable supplier. So far, so good. Show details · 1
I ordered for my grandmother in Taree NSW. Delivery was slower than expected, by I credit that to the fact that she lives rurally/regionally. Delivery person was supposed to require a signature, but was left at door. Package was reported to have stickers that were difficult to remove for my elderly, disbaled grandmother, but not such a big problem… Read more · 1
for me. Product looks great, and works well currently. I am yet to check the battery health, but I was informed on purchase that the health would be at least 80%. I am assuming this is accurate and will check myself. I believe a screen protector was included on the ipad, which was not part of the purchase, and a pleasant bonus. Overall, incredibly satisfied with the price, and quality of the product in the few days I have had to set it up and use it. As far as I am aware, I have not recieved the invoice number, and just requested it. Would be great to get the invoice the moment the purchase is made.
What I bought was very well priced. It arrived quite quickly and was exactly what it said it would be. I’m very happy with my purchase and I like reeblo’s refurbished options so I can reduce e-waste. I get a great product for a good price while also minimising the impact on the planet! Show details · 1
Negative reviews
Your product is excellent, but the delivery was disgusting. It arrived in Melbourne was sent three hours away from my house to Dandenong then went to Mulgrave then came back to Melbourne and then delivered to me on 24 August when the schedule date was the 19th which it could’ve made easily Show details
Chose "excellent" quality and received a phone with a small dent in it indicating it had been dropped. Returned it and got another wih scratches but decided just to accept it since I needed a phone. A few months into ownership I started getting the android warnings that my battery health isnt good. Reebelo said I needed to send it back, fully… Read more
formatted but cant offer a loan phone. I need my phone (as everyone does) and didn't have a another's phone to 1) back up all my data/images etc and 2) to use in the meantime. So I havent been in the position to return it without a loan phone. My phone battery doesn't last more than a working day and I have to ensure I charge it while im working. From herein I'll return to purchasing boost refurbished phones
Hi Ess, Thank you for taking the time to share… Read more
Easily the worst customer service experience I’ve had the displeasure of having to participate in. Cannot wait until it is solved so I never have to use this company again. Highly recommend not buying anything of value from these guys. Show details
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Recent reviews
This is the fifth Reebelo purchase I've made for my business; 1 macbook air and 4 phones; I've focused on the near new models and the quality of the items has been exceptional. Highly recommend the service for the cost saving over "unboxed". Delivery and communication has always been 5/5 too! Show reply
So far so good! I did buy another Reebelo phone around 2 months ago, which had some minor display issues that started to become apparent within 30 days. Reebelo refunded this item no questions asked. It was helpful to not need to wait for repairs etc and I was happy to buy the same item again on Reebelo as a quick replacement. I’m happy with my… Read more · 1
recent purchase and there doesn’t seem to be any issues, however I’m confident if there is, Reebelo warranty will support this. Review offer was 1 month additional warranty.
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Hi Andrew, Thank you for taking the time to… Read more