12,169 reviews
The quality is great and the price is attractive I have recently bought a Macbook Air and an iPhone from Reeblo and the goods arrived in good time and excellent condition
The watch I received was in good working condition, I was a little disappointed with the scratches on the screen, but overall quite happy. the delivery was very quick and fuss free. Show details · 1
Delivery was so quick and my laptop was well packaged but hardly and plastic! My laptop is in great condition, as expected. Easy site to use, would definitely recommend Reebelo! Show details · 1
Reviews with attachments
Bought a refurbished surface pro laptop, great price excellent condition. Why buy new? Came quickly , no fuss Show details · 1
Bought a refurbished iPhone 14 Plus from Reebelo and so far I’m very happy with it. The phone arrived in great condition, battery health is good, and everything works as expected. Delivery was smooth and the device matched the description well. Overall a really good experience and excellent value for money. Would definitely consider buying from Reebelo again. Show details · 1
Amazing! Got my phone delivered from across the country in 2 days. The phone itself barely has any scratches, and has a decent battery health as well. Would definitely recommend to my friends and family. I will also be ordering more products from Reebelo! Show details · 1
- +2
Reebelo, was fast and accurate in its delivery and description of the iPhone Se 3rd gen I bought. I actually dropped this phone the day after I bought and because I bought Reebeloo extend warranty I am hoping they honour it for a screen replacement free of charge though that. Show details · 1
Great experience with Reebelo. So far have purchased two iPhones. Both are great. Current is iPhone 14. Good product and customer service. Show details · 1
Received the phones and they are ready awesome. I’ll definitely consider reebelo in my next purchase. Show details · 1
- +5
I was initially sceptical about the website, as I have been scammed in the past. To ensure it was legitimate, I checked that it used a secure HTTPS connection before proceeding. I found the website easy to navigate, and it was straightforward to locate what I was looking for. The layout was clear, and product categories were well organised, which… Read more · 1
made browsing efficient.
I was satisfied with the range of products available. There was a wide selection to choose from, although I was specifically interested in purchasing a refurbished phone.
I was also satisfied with the pricing, which I found reasonable. I selected an iPhone 14 (128 GB, Midnight) in “good” condition, as I planned to use a case and was not concerned about minor cosmetic imperfections.
After receiving the phone, I was very pleased with the quality. The device arrived in immaculate condition, exceeding my expectations based on the selected grade.
Quick response. Good quality and realisable products. Bought 2 phones, laptop and SP. extremely happy Show details · 1
I have brought my second phone from yours and I've loved them both even though I had a problem with the 2nd one I purchased which I'm 100% sure will be resolved i would definitely recommend this company Show details · 1
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I bought the Lenovo Carbon X1 - i received fast and every thing Perfect - 80% new- good services - Thank you! Show details · 1
Fast shipping, very high-quality item. No complaints with Reeblo – recurring customer, they always deliver the goods Show details · 1
iPad 7th Generation in perfect condition, it is as new. Honestly really minor things. What really surprised me is the condition of the battery as it is better than expected. Show reply
Very happy with my watch! Perfect condition! I actually took this photo on the phone I bought from them 2 years ago lol. Show details · 1
Very good I like a lot wow 10 out of 10 Show reply
Amazing service always, and good products for to re-own for less and less to send to e-waste. Keep up the great work Reebelo Show details · 1
Latest follow-ups
Love love love everything about my iPhone Apple mini 13 purchase. Very easy ordering process, came within a couple of days and new phone runs rings over my XR and great price and value for money. The phone is in perfect condition for its age and I… Read more · 1
am aware I will have to refresh again when it runs out of support in 2 years time.
The size of the phone is amazing. Love the small size - fits on my handbag more easily without losing functionality, actually better. and in great condition, I am able to type without typos more easily. Think the older generation of my previous XR model made it hard to type. Very happy with the purchase. I will be back in 2 years time.
Follow-up · The phone is still working well I would advise to pay for the best battery you can when buying an older phone like this. I put it in power save mode every day and the battery lasts the whole day. The size of the phone is still perfect and nothing else wrong with the phone functionality wise still very happy. I bought it knowing it would be out if support in 2 years time from purchase and don’t regret my decision at all.
This is the third phone we have purchased through Reebelo. Every one has been delivered within 48hrs, as perfectly described and in great condition. I would absolutely recommend purchasing through Reebelo and trust the quality & security of their products. Show details · 1
Follow-up · Everything seems as it should, battery life is pretty good, camera works well, screen is in tact and great condition. It doesn’t tap good all the time but it might be because of the protector I put on it. Overall very satisfied. Thanks.
Very happy I phone 12 – Perfect, worried about refurbished phone, looks and works like new Show details · 1
Follow-up · Still have phone and no problems, battery still last 24 hours
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Positive reviews
Reebelo provide affordable late model phones, perfect for my teenage children, husband and myself. I ordered on Sunday evening and received the phone on Wednesday which I thought was quite fast. Show details · 1
I’ve only just made my second order with Reebelo. But they were great the first time when I bought some refurbished Beats, I got a iPhone and Apple Watch this time around. Show details · 1
amazing prices and really easy website to use, received my phone in great condition except i got the battery in new form and is dying quite fast. not sure if the battery upgrade was worth it if it doesn’t act as a new battery. my phone got lost in the post as well but was potentially a post issue. really love the accessibility to affordable iphones though Show details · 1
Negative reviews
These comments are for the Australian arm of a company based in the US. Impossible to contact by phone - they don't list one - and replies to any mails are standard and do not reflect the sender's queries. Innocent questions, like asking when the article is due to arrive, are simply ignored. The fact their addresses are not shown on their sites… Read more
indicates that they are an internet only company. Avoid - there are many companies much better.
Finally heard from them, giving me a run down of the sending process. That's appreciated, but in future will stick to companies based in Australia with local telephone numbers.
Reebelo sold me a phone that would not connect to a network in Australia, as it was manufactured in the US, and these phones stopped working in Australia around February 2026. After sending it back, they sent me back the exact same phone and said that it was fixed. Nothing was fixed the exact same thing occurred, where it wouldn't connect to a… Read more
network. I asked them what exactly did they fix, and they couldn't tell me. They would have simply turned it on and ignored everything that I'd mentioned in my emails outlining the problem. To this day, I have no phone from them, nor have they refunded my money back to my account.
* The problem was diagnosed by a Telstra technician who contacted Samsung to find out the issue.
BE CAREFUL WHEN PURCHASING FROM REEBELO, AS THEY'LL HAPPILY TAKE YOUR MONEY, BUT IF THERE'S AN ISSUE WITH THE PRODUCT, YOU'LL BE IGNORED AND BE LEFT FIGHTING FOR A REFUND. I STILL HAVE NO PRODUCT BACK AND I'M OUT OF POCKET 100's OF DOLLARS.
Hi Michael, We’re very sorry to hear about… Read more (+2 replies)
I bought a used iPhone and paid extra to get a brand-new battery put inside it. In under three months the battery health had gone from 100% to 84%. I emailed [Name Removed] about this issue and they said the best I can do is send it in and they can look at it, but they were not able to give me a replacement in the meantime. They also said that… Read more
this sort of battery degradation is regular wear and tear. Do yourself a favour and just spend the extra money to buy a brand-new device.
Hi Michael, We sincerely apologize for the… Read more
Recent reviews
- +2
I purchased an iPhone 15 Pro Max in "Excellent" condition from Reebelo, which was fulfilled and shipped by Bloombird Pty Ltd. When the phone arrived, it had a cheap screen protector pre-installed. Knowing this is a common trick used to mask defects, I peeled it off to inspect the raw glass underneath. The bare screen has multiple deep,… Read more
structurally tactile gouges and severe pitting that can be easily felt with the fleshy pad of a thumb. I can feel grooves on the screen multiple times as I scroll through a webpage.
This completely violates Reebelo’s "Excellent" tier criteria. Nobody can claim a phone is excellent when there is so many groves and pits on the screen that you can literally feel them multiple times every single time you scroll a page.
Slapping a screen protector over the top to hide physical glass fractures from a consumer during unboxing is deceptive, dishonest, and a clear breach of Australian Consumer Law guarantees regarding acceptable quality.
Ironically, Bloombird included a card in the box asking me to bumit a review on this site. I am a strong believer of honest reviews, and hence why I acted on their own request for a review with full honesty.
Despite having sent Reebelo detailed photos of the damage, having received a reply acknowledging my return request and seeing a reply to my review on Tustpilot from their communications arm, I am still waiting for a shipping return label and an indication on whether they will provide me with a replacement device that meets the 'excellent' category they sold me or if they will issue a refund.
I want to give Reebelo the benefit of the doubt, and assume this was a deceptive practice by "Bloombird Pty Ltd" (the company that fulfilled the order), but the long process to secure proactive customer care and a resolution is causing me to question whether this is a systemic company wide problem as opposed to an isolated issue involving only Bloombird Pty Ltd.
- +6
Absolutely terrible experience from start to finish. I sent my phone in under warranty with a screen issue and received it back in significantly worse condition than when it was sent. The phone now has scratches across the screen and side panels, visible marks that look like impact/drop damage, and additional faults that were not present… Read more
beforehand. The main screen still does not work and now the front screen is also glitching.
To make matters worse, the communication throughout this entire process has been disgraceful. Delayed responses, vague explanations, no accountability, and no proper resolution despite repeated follow-ups. The warranty rejection explanation provided was weak and failed to properly address the actual issues with the device.
After waiting nearly two weeks for the phone to be returned, I now have a device in worse condition than before it was sent away. At this point I genuinely cannot even confidently say the phone returned to me is in the same condition as the one I originally submitted.
This has been one of the most frustrating and unprofessional customer service experiences I have dealt with. I would strongly recommend anyone considering using this repair service to document everything carefully and think twice before trusting them with their device.
Hi Michael, We would first like to thank you… Read more
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Hi B. Amby, Firstly, we appreciate your choice… Read more