PLE Computers

I go to PLE Osborne Park often - they have good range, friendly & generally knowledgeable staff, but most importantly for me, they take the time to try and help you figure out what you need to solve your challenge. Show details

I've dealt with PLE a few times now. A new build, an upgrade, and now a repair and upgrade. I recently took my computer in to replace the CPU cooler, and add a HDD and second GPU. Zac, John, and the team were able to give me budget friendly options, and delivered the repair and upgrade very quickly. The only thing I would change is my 90km drive each way to their location. But the drive was well worth it. Thank you PLE Dandenong. Show details

Firstly, the time taken to reply to my initial enquiry was excellent. Secondly, the advice and recommendations I was given, was solid and accurate. Thirdly price was good and when compared to the competitors the pc was superior too. The PC's Performance so far has been exceptional to date, and has solved the issues I was having. Show details

Service was quick and recommendation of product was spot on. Show details

Store was fairly easy to navigate, staff helped me find what I needed. Excellent quality. Show details

I tried to purchase gift cards for Christmas from PLE online, and none of the delivery options were available-they offered Uber, which was refused, and express post mail-refused, when submitting. So I phoned the Perth store, and they told me to come in. I couldn't get there, that's why I was trying to do it online. They helped me make the purchase… Read more

over the phone, but sent me no receipt, just an order confirmation number, and no Express mail notification indicating it had been sent in the following days. Express APO mail is usually 3 days at most. I waited a few more days with a weekend in between and contacted them again by phone. The money had already been taken out of my account, but after a week of no further communication and still no cards, I was concerned. They checked on my order and said it was still at the warehouse after a week-I paid for Express, but they didn't action the order as an Express order. I got the gift cards after 2 weeks. Not Express at all. While the staff on the phone were very nice and helpful, the actual website was rubbish-makes promises and couldn't deliver-literally, and the store, though the staff were nice, the warehouse didn't process for a week and again, didn't take action on the order as an Express item to send it quickly. Come on guys, you can do better.

I’ve been shopping at PLE for many years for computer accessories like mice, external drives, and other peripherals, and I’ve generally been quite satisfied with those purchases. I’ve used Macs for most of my adult working life, but in 2023 I finally had time to get back into gaming and decided to have a custom PC built through PLE Bentley. While… Read more

the build took a bit longer than expected due to parts availability at the time, everything eventually came together neatly.

The staff at PLE Bentley were helpful throughout the process. When I mentioned that I was returning to PC after decades on macOS, they were happy to assist with the transition. My questions — even the more basic ones about using Windows — were answered promptly and without judgement, which I appreciated.

Overall, the hardware quality was solid — mostly. One of my peripherals, a soundbar, failed quite dramatically one day (it literally went up in smoke), but the warranty process through PLE was straightforward and handled well.

However, I did experience an issue with my Gigabyte M32U monitor, purchased as part of my setup. In 2024, the right built-in speaker began intermittently cutting out. I brought the monitor in for testing, and PLE confirmed the issue before sending it off to Gigabyte. I was offered a replacement monitor during this time, which I declined as I had another monitor available.


About a month later, I was told Gigabyte couldn’t replicate the issue and returned the monitor as-is. Unfortunately, the problem still occurs in normal use. While a video was provided by Gigabyte, showing the speakers working at full volume, the issue tends to appear at lower, more typical listening levels.


I still have around six months of warranty remaining, but I’m weighing up whether to pursue it again due to the time and inconvenience involved, rather than a lack of support from PLE. The idea of repacking the monitor and potentially waiting another month just to be told there’s “no fault found” again isn’t particularly appealing.

I also had a baffling experience about two years ago with an online order paid via bank deposit. After purchasing, I received an email stating “order is now ready for collection at your earliest convenience”, complete with a QR code for pickup. When I arrived in store, I was told the email only meant the product was available in-store, not that it was actually ready for collection, as the bank transfer hadn’t cleared yet. This wasn’t communicated clearly, and the staff member I spoke to at the time was unexpectedly defensive when I asked why the email instructed me to come collect. I ended up waiting a few days and returning later to collect the order without any follow-up confirmation.

That incident aside, and despite the unresolved monitor speaker issue, my overall experience with PLE over the years has been largely positive. Staff have generally been helpful and knowledgeable, purchases have been reliable, and warranty support has been reasonable overall, even if not perfect in every case.

I would still shop with PLE again and feel comfortable recommending them, with the caveat that warranty outcomes can sometimes depend heavily on the manufacturer involved.

It takes energy to run a good business, –I say this after running a couple of businesses of my own over the years. As an older citizen, a good service provider is needed. I needed work done on our… Read more

computers. My own computer needed to be updated to Windows 11. My wife’s computer was too old, which had Hardware issues, and was not able to be updated to Windows 11. I went to PLE Computers in Bentley, and found their service excellent. I would like to thank them for their help! Their service was carried out promptly. My wife’s computer needed to be renewed. Being on the Australian Age pension, we needed to be careful how much we could afford to spend on a new home office computer. The person who served me, negotiated an affordable price on a new computer. The service I received was excellent, Our computers are up and running. There was a teething problem with Microsoft Office 21, which PLE managed sort out free of charge. Thankyou Guys

Ordered a great hard to acquire PC case (Not many retailers with: Jonsbo D32). I made a mistake with my order and followed up with an email and they changed things no problem for me. Great service and postage was excellent. Show details

Decided to make a purchase with PLE computers and am very pleased with the experience I had. Easy transaction and fair pricing for an item hard to find. Highly recommend them! Show details

Had absolutely no issues with the product, shipping and delivery, pricing, or any element of my purchasing experience at all. Product has been completely functional, was shipped in a few days from their WA facility to Brisbane, with no damage and a competitive price.

Fast delivery. Product exactly as described. Bit of an obscure SSD type at this point in time (2242 2TB) so very pleased it was exactly as described at a fair price. Lenovo doesn't currently provide this capacity in Australia for the X9, and much cheaper to buy and (easily) install for capacities they do offer. Unrelated to the SSD product… Read more

specifically, but reinstalling Windows from the media created on a USB stick was a little fiddly initially to get drivers installed for the Lenovo, but not too bad, and definitely worth it. So my suggestion for Lenovo laptop purchasers is: get the smallest SSD size from the factory, and upgrade to the size you want.

A fantastic experience all around. This was my second major purchase from PLE after buying a high-end desktop in 2016. This time, I upgraded to a new high-end PC and purchased a high-end laptop to replace an older machine purchased from another provider. The PLE shop personnel were excellent, taking the time to advise me on the best machines for… Read more

my specific needs. Fast delivery, high-quality products, and great service. I will definitely shop here again. Keep up the great work!