7,462 reviews
AI reviews summary
Pros
Verdict
Expert staff and efficient delivery make this a reliable choice for both custom builds and individual components. While some delays occur when parts are out of stock, the overall experience is defined by professional technical support and secure shipping. There are no recurring complaints that meet the frequency threshold for inclusion.
I bought two Keychron K5s from PLE's Osborne Park branch and they are truly terrific! Very easy to use, the keys are slightly larger than usual which is fine for me. Small, light, accurate, the K5 is a fine combination of technology and visual appeal.
I don't bother shopping around anymore, if I want anything computer related, PLE always have the best stuff at the best prices, as well as friendly knowledgeable staff. Show details
Needed an urgent service to my PC which had crashed. Ended up requiring a new liquid cooler. PLE diagnosed the problem and installed the new cooler same day at a very cost effective rate. Fantastic service and I wouldn't go anywhere else.
Reviews with attachments
I ordered a custom PC. The build team was excellent, confirming details, fitments etc. They listened to my requirements and built exactly to my specs. The PC was shipped quickly and securely on a pallet. I definitely recommend their services.
Good service and fast delivery. Great product will buy again
I hunted around for a specific hard to find PC case for almost a year, I tried buying it through multiple vendors only to keep getting stuffed around. I saw it on PLE's site and called up support to double check they had it, they shipped it from one end of the country to the other, to my door in less than a week. 10/10 will buy from them again Show details
Had a custom system idea, staff helped me put the correct components together and had the system built very quickly, has been running flawlessly ever since.
Easy click and collect. Very happy wiht my purchased will shop again.
Excellent service from PLE Cockburn. I had recently purchased a 27-inch monitor but decided I wanted to upgrade to a 32-inch model instead. I contacted the store to see if there was anything they could do, and they were extremely accommodating. They allowed me to return the original monitor as a change-of-mind return and upgrade to the model I… Read more
actually wanted. I was away at work at the time, so they even held the new monitor for me until I was able to come into the store.
The whole process was easy, communication was great and the staff were very helpful. I really appreciated them going out of their way to make the upgrade possible. I'll definitely continue buying my PC gear from PLE Cockburn. Highly recommended.
It's a good deal for this price. The shipment was also quick.
Product was shipped quickly and came early, processes for ordering was very straightforward Show details
First time shopping with this online store, and I couldn’t be happier! I ordered the BattleBull Combat X Gaming Chair and the BattleBull Luxe Cushion Pack, and they arrived in just two days. The quality is fantastic, communication throughout the process was excellent, and the products exceeded my expectations. Everything was exactly as described,… Read more
and the whole experience was smooth from start to finish.
I’ll definitely be purchasing from here again. Highly recommend!
Find out how PLE Computers compares to other Electronics & Computing Shops
Know better, choose better.
The young staff member was super helpful, great recommendations on the monitor, keyboard and mouse combo. The aqua pre built pc we bought has exceeded expectations for the price. Show details
I bought the Battle Bull Crosshair+ chair as my reception chair. It's ridiculously comfortable. The lumbar support is perfect and it looks amazing. Super fast delivery. 100% recommend this chair Show details
quick delivery, best price, clear description of product, best reliable ssd on market at before ram crisis price Show details
PLE Cockburn gave me excellent service, great comms via email and the phone, I ended up with the config that I was happy with. I ordered my PEZZ custom gaming PC and my 32inch 4k monitor. The build was ready and completed in 4 days. I used the online build my custom PC and it included all prices as I changed up the parts and it all went well. This is my 3rd PC I have had built by PLE and will continue to use their service. Show details
Mouse I bought demonstrated signs of degradation after 3 weeks of usage. PLE were quick and responsive to review the issue, confirm the defective status and replace the device on the same day. Show details
I bought a customized gaming PC, it was build in a timely manner without any issues. The last 3 PC's i have owned I purchased from PLE and never had a single issue. I worked in IT for a long time, and I can build my own PC but i cannot be bothered and PLE does such a good job I get great value out of them doing it for me. I cannot recommend them highly enough, any PC parts i can buy from PLE i do. Thanks PLE Show details
Latest follow-ups
Whilst there were a few issues about critical parts availability for my custom specified and built computer, and the impact this would have on pricing and the expected delivery date, PLE held to its original build program, price and delivery. The… Read more
new PC has so far performed to my expectations and I am happy with my choice of contractor and it's customer service.
Follow-up · I am continuing to enjoy my new PLE PC with new features and functions being experienced regularly. In the short while that I have had the new PC, it is performing as expected.
The computer I ordered to about a month to arrive which isnt PLE's fault as most of my build wasnt in stock. Pc came without any damage and only issue I had was with getting wifi and bluetooth to the pc which was a simple fix of updating the motherboard drivers. Ive had it for a month now and its still going strong.
Follow-up · Follow up: Ive had many issues with my build, from stuck pixels on my monitor to a graphics card issue and potential ram and motherboard issues which caused my pc to shut off giving me a red post light. Anyways taking the pc back to get fixed soon.
Great product and easy to install. Service from the Cockburn store was very quick and easy, too. I've had to order a few parts recently to get my computer temps under control, and the Cockburn team has nailed it each time. Show details
Follow-up · After purchasing new fans, the temps were still garbage and the computer shutting down at 93°. Further investigation identified the liquid cooler was also dead, so had one delivered within an hour and swapped that out too. Some fresh thermal paste, 5x new fans and a new liquid cooler and temps back to 25°. Noting my computer is about 8 years old and well overdue for an upgrade, but just needed a quick fix.
Find out how PLE Computers compares to other Electronics & Computing Shops
Know better, choose better.
Positive reviews
I ordered the monitor online and was able to pick it up the next day. It was exactly as stated, so fitted into the limited space I had for it, and was totally compatible with my computer. The picture quality was better than I expected for the price I paid for it. I would definitely recommend PLE and their products. Show details
⭐⭐⭐⭐⭐ Exceptional service from PLB Gaming Dandenong, I can't speak highly enough about John. He was incredibly helpful, answered all my questions patiently, and made sure I got the best deal available Definitely try PLB and ask for John before you go somewhere else. 10/10 experience! Kind regards Lucky
Since I use DaVinci Resolve Studio, it was time to replace my old graphics card as a first step. After various online searches, I opted for this card. At the store, they confirmed it was a good choice in terms of value for money and compatible with my current PC, purchased in 2019 from PLE. In short, while waiting for a complete PC upgrade, I am very satisfied with the card and the service I received there.
Negative reviews
Online purchases for good, in stock items, seem well documented and processed. PLE do have issues when warranty issues occur, due to the online nature, and the difficult location of their warehouse/online return store. The Closure of Physical stores is and will always be a deterent in choosing whom to purchase from (it is like one is being… Read more
abandoned).
The router itself has proven solid and reliable, however if not consistently used, it seems to drop out and as a result loose vital local connections, forcing one to re-boot the router.
I found the sales staff very unhelpful and even dismissive when i asked about the screen and the pricing, and especially when i said i was using it with a macbook. If the item had not have been cheaper than other places I was looking or bot much cheaper I would have gone somewhere else to get it.
Ordering was easy. But after paying express post, the item had not arrived on time. Making a call to the store for an update, the store only an hour away from our residence, we expected it to be there as we got home from being on holiday. As we got… Read more
told then, there was only one item in store and the other had to come from the eastern states. It had not been ordered as yet and were waiting for us to let them know if we wanted it. No correspondence at all to us. If I had not phoned, we would still be waiting. Extremely bad customer service.
Follow-up · No stock notification was given. I called them more than a week later to find out and was told the second item was coming from the eastern states. Only reason I called later as we were on holiday and expected the item to be there for my daughter to pick up. Refund for the second item was fast through PayPal. No Express post refund was given. I had… Read more
Recent reviews
I tried to purchase gift cards for Christmas from PLE online, and none of the delivery options were available-they offered Uber, which was refused, and express post mail-refused, when submitting. So I phoned the Perth store, and they told me to come in. I couldn't get there, that's why I was trying to do it online. They helped me make the purchase… Read more
over the phone, but sent me no receipt, just an order confirmation number, and no Express mail notification indicating it had been sent in the following days. Express APO mail is usually 3 days at most. I waited a few more days with a weekend in between and contacted them again by phone. The money had already been taken out of my account, but after a week of no further communication and still no cards, I was concerned. They checked on my order and said it was still at the warehouse after a week-I paid for Express, but they didn't action the order as an Express order. I got the gift cards after 2 weeks. Not Express at all. While the staff on the phone were very nice and helpful, the actual website was rubbish-makes promises and couldn't deliver-literally, and the store, though the staff were nice, the warehouse didn't process for a week and again, didn't take action on the order as an Express item to send it quickly. Come on guys, you can do better.
This is is my go-to place. The staff really know their stuff and are always happy to answer questions. Recently went in for some laptop components (SSD and some tools) and was served quickly with excellent advice. Highly recommended.