PLE Computers

The team at PLE were absolutely great to deal with, helping me order an out of stock item to their Perth warehouse and then shipping it directly to me across country in Victoria Show details

Every time I’ve been to the Bentley PLE, they’ve been nothing but awesome. Took my PC there originally to have them finish building it after I had to deal with RGB issues. They were super helpful and understanding, and weren’t even the slightest bit condescending. Said it would be potentially a 4 day wait for pickup, but it was actually ready two… Read more

days after I dropped it off, which was awesome. Very professionally built, looks absolutely awesome, has had no issues at all whatsoever, and made no changes to my storage. Have been back to Bentley a few times since to buy a few things, and has always been good, with short wait times even while busy. Super stoked with the service, and couldn’t be happier. Love that they’re local too, not easy to find a legitimate computer shop open in Perth, especially on weekends. Thank you heaps :)

Not good. I went in to have a new hard drive replaced and asked all my files are accessable from the previous drivers and yet No this didnt happen and files sit there without the linbk to access them. Now I look for help yet not sure where to go that Will get the job done professionally. Show details

I bought the MSI GeForce RTX 5090 Suprim SOC on February 6th and had trouble getting Paypal to work while trying to buy on the PC despite troubleshooting the issue. I contacted the store with stock and got a reply soon to help me out with the… Read more

payment issue, providing me a link I could use on my phone instead and it worked. The card was sent the next day as mentioned. I'm happy with this beast of a card!

Front desk people are helpful and work fast. They were nice and patient even when a troublesome issue with a product (prebuilt gaming PC) required it to be taken into the store several times, and completely solved it in the end. Show details

I tried to purchase gift cards for Christmas from PLE online, and none of the delivery options were available-they offered Uber, which was refused, and express post mail-refused, when submitting. So I phoned the Perth store, and they told me to come in. I couldn't get there, that's why I was trying to do it online. They helped me make the purchase… Read more

over the phone, but sent me no receipt, just an order confirmation number, and no Express mail notification indicating it had been sent in the following days. Express APO mail is usually 3 days at most. I waited a few more days with a weekend in between and contacted them again by phone. The money had already been taken out of my account, but after a week of no further communication and still no cards, I was concerned. They checked on my order and said it was still at the warehouse after a week-I paid for Express, but they didn't action the order as an Express order. I got the gift cards after 2 weeks. Not Express at all. While the staff on the phone were very nice and helpful, the actual website was rubbish-makes promises and couldn't deliver-literally, and the store, though the staff were nice, the warehouse didn't process for a week and again, didn't take action on the order as an Express item to send it quickly. Come on guys, you can do better.

I’ve been shopping at PLE for many years for computer accessories like mice, external drives, and other peripherals, and I’ve generally been quite satisfied with those purchases. I’ve used Macs for most of my adult working life, but in 2023 I finally had time to get back into gaming and decided to have a custom PC built through PLE Bentley. While… Read more

the build took a bit longer than expected due to parts availability at the time, everything eventually came together neatly.

The staff at PLE Bentley were helpful throughout the process. When I mentioned that I was returning to PC after decades on macOS, they were happy to assist with the transition. My questions — even the more basic ones about using Windows — were answered promptly and without judgement, which I appreciated.

Overall, the hardware quality was solid — mostly. One of my peripherals, a soundbar, failed quite dramatically one day (it literally went up in smoke), but the warranty process through PLE was straightforward and handled well.

However, I did experience an issue with my Gigabyte M32U monitor, purchased as part of my setup. In 2024, the right built-in speaker began intermittently cutting out. I brought the monitor in for testing, and PLE confirmed the issue before sending it off to Gigabyte. I was offered a replacement monitor during this time, which I declined as I had another monitor available.


About a month later, I was told Gigabyte couldn’t replicate the issue and returned the monitor as-is. Unfortunately, the problem still occurs in normal use. While a video was provided by Gigabyte, showing the speakers working at full volume, the issue tends to appear at lower, more typical listening levels.


I still have around six months of warranty remaining, but I’m weighing up whether to pursue it again due to the time and inconvenience involved, rather than a lack of support from PLE. The idea of repacking the monitor and potentially waiting another month just to be told there’s “no fault found” again isn’t particularly appealing.

I also had a baffling experience about two years ago with an online order paid via bank deposit. After purchasing, I received an email stating “order is now ready for collection at your earliest convenience”, complete with a QR code for pickup. When I arrived in store, I was told the email only meant the product was available in-store, not that it was actually ready for collection, as the bank transfer hadn’t cleared yet. This wasn’t communicated clearly, and the staff member I spoke to at the time was unexpectedly defensive when I asked why the email instructed me to come collect. I ended up waiting a few days and returning later to collect the order without any follow-up confirmation.

That incident aside, and despite the unresolved monitor speaker issue, my overall experience with PLE over the years has been largely positive. Staff have generally been helpful and knowledgeable, purchases have been reliable, and warranty support has been reasonable overall, even if not perfect in every case.

I would still shop with PLE again and feel comfortable recommending them, with the caveat that warranty outcomes can sometimes depend heavily on the manufacturer involved.

It takes energy to run a good business, –I say this after running a couple of businesses of my own over the years. As an older citizen, a good service provider is needed. I needed work done on our… Read more

computers. My own computer needed to be updated to Windows 11. My wife’s computer was too old, which had Hardware issues, and was not able to be updated to Windows 11. I went to PLE Computers in Bentley, and found their service excellent. I would like to thank them for their help! Their service was carried out promptly. My wife’s computer needed to be renewed. Being on the Australian Age pension, we needed to be careful how much we could afford to spend on a new home office computer. The person who served me, negotiated an affordable price on a new computer. The service I received was excellent, Our computers are up and running. There was a teething problem with Microsoft Office 21, which PLE managed sort out free of charge. Thankyou Guys

Consistently the best ITN technology company in Perth. The staff always know what they're talking about and the prices are consistently stronger than anywhere else. I've been using them for more than 15 years now and couldn't be happier Show details

We recently purchased a high-end $6000 PC from PLE Computers for our daughter, and the experience was outstanding from start to finish. The staff were incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. They took the time to explain all the components and options clearly, making sure we felt confident in the… Read more

build and that it suited exactly what she needed. What really stood out was the level of customer service — nothing felt rushed, and every question was answered with professionalism and enthusiasm. It’s clear the team knows their products inside and out and genuinely cares about matching customers with the right system rather than just making a sale. Our daughter is absolutely thrilled with her new computer, and we couldn’t be happier with the quality, performance, and support we received. We highly recommend PLE Computers to anyone seeking expert advice, great service, and a premium PC-buying experience.

Very happy with PLE Osborne Park. Walked in with a general idea what I wanted but open to experienced suggestions, the man at the counter was very polite and patient and after going through options available for my needs I walked out a happy customer with a product I felt fit perfect for my family and budget. Thank you. Show details

Very cool and helpful, the people there seem to love what they do and they make PCs very well, very friendly and nice to talk to! The PCS that are custom built are in perfect quality and built with love and care. It is quite expensive but you get full quality of what you buy. Show details

The people who work at PLE Wangara are always very helpful, knowledgeable, and cheerful when dealing with me. I always look forward to purchasing equipment from that store. Show details