PLE Computers

Shipped out on time, packaged very well. I work in logistics and I was impressed with how it was packaged. My biggest worry purchasing the item (GPU) was if it was inadequately packaged and then potentially damage in transit. Show details

Great product and easy to install. Service from the Cockburn store was very quick and easy, too. I've had to order a few parts recently to get my computer temps under control, and the Cockburn team has nailed it each time. Show details

It's been a week since I returned by faulty ram and they still haven't been shipped off to Corsair, they're sitting in a warehouse. I have been given a eta of over a month with staff pushing me to "buy more ram". When I asked what the reason is for the RAM not being shipped I was given a sardonic "how should I know?". Do yourself a favor and just buy it from one of the cheaper online stores, you will get better service and value.

Online store is really good and easy to custom build a computer with the parts you want. I received my custom built computer from Dandenong VIC and shipped to me in Darwin NT in very good condition, and ready to go. I spent 5.5K and I am very happy with my purchase. Show details

Preoduct bought on line, got there greated by the staff who delivered my item, quick and pleasant experience!

Game chair is mint. Im 6'4 and fit well. Quality is sold. Very happy. Show details

Outstanding customer support!! I placed an order online and called next day to confirm the transfer was received. I spoke with John, who was not only located on-site (so refreshing!), but offered incredibly helpful additional advice that went well above and beyond my original request. It is rare to find this level of genuine care and expertise.… Read more

You've earned a loyal customer and vocal advocate. For anyone looking to buy computer hardware - PLE is the absolute best choice you can make!

The BattleBull MODA Cloud Gaming Chair in Sage is the best gaming chair I’ve ever owned. So sturdy, so easy to put together, incredibly comfortable and supportive, and so pretty. I ordered from PLE computers online and the chair was sent from the Dandenong store, there were no issues and no need to contact support and I had email updates with… Read more

tracking links and fast delivery which was amazing considering I also live in regional Australia. 5/5 stars.

I ordered a Samsung 870 EVO SATA III 2.5" SSD - 1TB on 13/08/2026 (Invoice SI-3191484), choosing to collect it from the Bentley store. I had a message by the next day to pick up the purchase. The pickup was handled very efficiently by the staff member I dealt with. The SSID itself was of the high quality you would expect from Samsung. PLE is… Read more

my "go to" store for IT needs. I've dealt with them a few times over the last few years and it has always been a hassle-free process. I highly recommend them.

I realised after my cable arrived that I had ordered the wrong product. I never removed the item from the box. However, I did not realise until my product arrived that PLE Computers allows only three days for change of mind returns, including the time required to post the item back. This policy seems highly unfair, and it essentially made it… Read more

impossible for me to return my item. I will never shop with PLE Computers again and would strongly advise others to avoid them.

Happy with my products but pretty unhappy with my service. The man at the counter who served me seemed to love talking and was very happy to the customer before me. But for whatever reason once I started to talking to him he looked very unhappy and didn't give me the time of day cutting me off when I spoke like it was a inconvenience that I was there. Show details

I'm new to PC's and was very nervous to get this PC. It was a tad bit overwhelming to get this piece of equipment whilst not having much knowledge about but thanks to YouTube and the guidance provided online, I was able to set it up nicely. I would appreciate more support for people who know nothing about computers and are making the effort to learn and educate themselves, though.

I tried to purchase gift cards for Christmas from PLE online, and none of the delivery options were available-they offered Uber, which was refused, and express post mail-refused, when submitting. So I phoned the Perth store, and they told me to come in. I couldn't get there, that's why I was trying to do it online. They helped me make the purchase… Read more

over the phone, but sent me no receipt, just an order confirmation number, and no Express mail notification indicating it had been sent in the following days. Express APO mail is usually 3 days at most. I waited a few more days with a weekend in between and contacted them again by phone. The money had already been taken out of my account, but after a week of no further communication and still no cards, I was concerned. They checked on my order and said it was still at the warehouse after a week-I paid for Express, but they didn't action the order as an Express order. I got the gift cards after 2 weeks. Not Express at all. While the staff on the phone were very nice and helpful, the actual website was rubbish-makes promises and couldn't deliver-literally, and the store, though the staff were nice, the warehouse didn't process for a week and again, didn't take action on the order as an Express item to send it quickly. Come on guys, you can do better.

I’ve been shopping at PLE for many years for computer accessories like mice, external drives, and other peripherals, and I’ve generally been quite satisfied with those purchases. I’ve used Macs for most of my adult working life, but in 2023 I finally had time to get back into gaming and decided to have a custom PC built through PLE Bentley. While… Read more

the build took a bit longer than expected due to parts availability at the time, everything eventually came together neatly.

The staff at PLE Bentley were helpful throughout the process. When I mentioned that I was returning to PC after decades on macOS, they were happy to assist with the transition. My questions (even the more basic ones about using Windows) were answered promptly and without judgement, which I appreciated.

Overall, the hardware quality was solid... mostly. One of my peripherals, a soundbar, failed quite dramatically one day (it literally went up in smoke), but the warranty process through PLE was straightforward and handled well.

However, I did experience an issue with my Gigabyte M32U monitor, purchased as part of my setup. In 2024, the right builtin speaker began intermittently cutting out. I brought the monitor in for testing, and PLE confirmed the issue before sending it off to Gigabyte. I was offered a replacement monitor during this time, which I declined as I had another monitor available.


About a month later, I was told Gigabyte couldn’t replicate the issue and returned the monitor as is. Unfortunately, the problem still occurs in normal use. While a video was provided by Gigabyte, showing the speakers working at full volume, the issue tends to appear at lower, more typical listening levels.
 Like, no one is gonna be using it at full volume all the time, be reasonable~

I still have around six months of warranty remaining, but I’m weighing up whether to pursue it again due to the time and inconvenience involved, rather than a lack of support from PLE. The idea of repacking the monitor and potentially waiting another month just to be told there’s “no fault found” again isn’t particularly appealing.

I also had a baffling experience about two years ago with an online order paid via bank deposit. After purchasing, I received an email stating “order is now ready for collection at your earliest convenience”, complete with a QR code for pickup. When I arrived in store, I was told the email only meant the product was available instore, not that it was actually ready for collection, as the bank transfer hadn’t cleared yet. This wasn’t communicated clearly, and the staff member I spoke to at the time was unexpectedly defensive when I asked why the email instructed me to come collect. I ended up waiting a few days and returning later to collect the order without any follow up confirmation.

That incident aside, and despite the unresolved monitor speaker issue, my overall experience with PLE over the years has been largely positive. Staff have generally been helpful and knowledgeable, purchases have been reliable, and warranty support has been reasonable overall, even if not perfect in every case.

I would still shop with PLE again and feel comfortable recommending them, with the caveat that warranty outcomes can sometimes depend heavily on the manufacturer involved.