Braemar Ecostar TQ430

Amazing Unit no Regrets!! – This heater is amazing, compared to the Brivis i had which only lasted 6 years!! very happy with this unit, would never go another brand now!! Had to have my duct work rejigged a tad (existing ducting so nothing to do with the new heater )once the heater was in but all good now. Show details

Rubbish product that keeps failing – Was convinced to install a Braemar TQ430 to replace a 15 year old brivis. The system is on third failure since May 2019. Don’t recommend this brand. I have to lose another working day waiting for a service man to show up. Show details

Until now it is ok – The item was just installed two months and until now it is ok. My house has 12 air outlets and be honest it is very powerful. I heard the magiqtouch has some issues but we are ok. Because we just set the temperature and on and off if we think the house is warm. Will review after this winter.  Show details

Braemar never again! – Where do I start! After having a Brivis unit for 18 years, it finally died. Got talked into buying the Braemar TQ430 Ecostar with MagiQtouch Controller. They told us it was one of the most energy efficient units on the market. I tend to agree as on the coldest month of the year it breaks down & therefore it is efficient because we cannot turn it… Read more

on & it takes weeks for Braemar to come out & fix it. Bought the unit last May & on the day of installation the installer needed to get Braemar out under our warranty to fix it due to fan not working. 2 weeks later fan was so noisy it sounded like a jet plan was taking off each time it turned on. The installer come out again & as the unit was under warranty Braemar need to come out & fix it. How it works is that you initially need to get the installer out to check whether they have installed the unit properly or whether this issue is a manufacturer fault. Installer cannot fix if unit is under warranty. Installer then calls Braemar to get someone out to fix. So you play the waiting game twice. Anyway Braemar came out & yes the fan they had fixed died. August last year unit stopped working again. Installer out first then Braemar & this time the Mother Board had died. Braemar decided to check the controller out while they were there & found the MagiQtouch also had a fault, so changed that too. This is all from a unit that is 3 month old. Fast forward to now August 2017 & we play the waiting game again. The unit heats up to 17dg & decides to turn off & display an error message. I wonder what could be wrong this time. Thankfully we paid the $500 5 year extended warranty.I think we will need it. At the end of warranty I think we will look for another system. Never another Braemar it's been the biggest lemon we have ever bought.

Bad – I had my braemer tq 430 installed on 5 04 2017 only 4 days old it still not working the installer is having problems with the the heater not good it cold in the house money wasted. Would not recommend this product i would be asking for compensation from the company.  Show details