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Old one was much better
Sandwiches stick to it, doesn't cut properly and doesn't cook the top sandwich properly before the bottom one burns. My old sandwich maker did a better job. Haven't used it much because not satisfied with it
Purchased in May 2020 at Betta Home Living for $50.00.
Wish I had read these reviews before buying my Breville sandwich maker in January. I had a very, very old one for more than 20, maybe 30 years ( lost in bushfires) so naturally went straight to Breville again when on sale at Woolworths. But it is awful. After just a few uses the non stick fails and the toasted sandwiches stick to the diagonal cutting edge. It adheres to the top and you have to prise it off, ruining your toastie and often losing the filling. It can be quite difficult even to open the machine when ready because of the way the br...ead sticks to the top. The machine then becomes hard to clean because the burnt bread is stuck to the cutting edge. With the old one, I could just wipe it over with a paper towel. Only 4 months old, this machine is headed for the bin.
Purchased in January 2021.
Terrible ... Useless
My kitchen is full of Breville appliances which I am more than happy with so when my old jaffle iron broke I didn't hesitate buying a Breville. I wanted something cheap and simple but what I got was cheap and nasty. This product is dreadful and needs to be recalled. It sticks. Really sticks. Just a little to begin with but then it gets worse with each use. The sandwiches glue themselves to the top diagonal line and there's no way to prise them off and still have something resembling a sandwich. It was a 20-minute clean up after each use....I tried different types of bread etc etc. I coated the bread in loads of butter etc etc. I know what to do. After several weeks of use, with deteriorating results to the point where the sandwiches were so wrecked they couldn't be eaten, I took it back to Woolworths for a refund. That's what everyone should do who is experiencing these issues - return it to the point of purchase for a refund so Breville gets the message that this product is a complete dud.
Purchased in February 2021.
Worse than useless -5stars
I've finally decided to do what I should have done months ago and chuck this useless appliance in the bin where it belongs. I cannot believe a renown company like Breville would market such a unusable product without fully testing it. Non stick, what a joke, just try using one.
Non stick is not non stick
This sandwich maker is terrible. It sticks to the sandwich across the diagonal lines and the sandwich falls to bit when you try to get it out of the toaster. Takes too long to clean sandwich filling off the toaster. My brother-in-law has a much better non stick one bought from Aldi. Do not purchase this product.
Purchased in August 2018 at The Good Guys for $41.00.
Complete and utter rubbish
Bread sticks after first use. Non stick is an out right lie. Waste of food and money.
Crumbly dry in edible mess is what you end up with.
Breville used to provide quality products. Oh how things have changed. Obviously zero quality control, zero care factor and
false advertising. The product does not perform as promised. Very dissatisfied and disappointed.
Shame on you Breville. Over the years you have lost your sole and good reputation.
I will never purchase another Breville product again.
Purchased in October 2020 at Woolworths Physical store for $49.00.
Non-stick is now a term that is apparently open to interpretation
The non-stick coating lasted approximately three uses! This device has become a non-viable food preparation option. The bread bonds so securely to the diagonal cutter that the sandwich is pulled apart when you open the wretched device. We've tried butter, olive oil (but not spray!), margarine etc. before use to mitigate the adhesiveness of the food materials to the surface but to no avail. Making a toastie now involves an unjustifiable investment of time due to the industrial cleaning process needed after each use. It is so new that the dodgy plastic clip at the front hasn't had a chance to snap. Non-stick???....Extra-stick I say. Sadly we can only recommend this product to people we don't like.
Purchased in May 2020 at Woolworths for $50.00.
"You have one job"
Picture tells the story. Everytime. Coated in butter or not. The toast becomes stuck and very hard to get off. Absolute crap. The good old days are no more when it comes to quality.
Purchased in August 2019.
Great at first.....
As per other reviewers, we’d previously owned a Breville sandwich press for YEARS. It finally gave up so went with Breville again. Was terrific......at first. But within a couple of months the sandwiches are now sticking and you can’t remove them without ruining the sandwich. Not only that, but it sticks to the top plate causing the contents of the sandwich to leak out as you try to (unsuccessfully) peel the sandwich away from the plate. I can no longer get the plates clean between meals. To say I’m disappointed is an understatement. It’s clearly an issue that needs to be addressed. Feeling a bit lost as to what to buy now!
Purchased in December 2019 at Big W for $49.00.
Non stick crap
First couple of times it was perfect, then sandwich's started to stick to top cutting edges. On checking non stick surface was pitting and coming away from cutting blades. Persisted for a couple of months but have now thrown it in the bin, as I cannot remove sandwich without pulling it to pieces.
Purchased in February 2020 at The Good Guys for $40.00.
Non-stick coating doesn't stick
Scratches,even with careful use, will happen as the non-stick coating comes off. It seems my issue is the same as many customers. I purchased from jbhifi and within 6mths it was ready for recycling. I also grew up with a jaffle machine that lasted over 6 years. Breville, can you hear us? There is something fault y about your product.
Purchased in December 2018 at JB Hifi Home for $59.00.
Hasn't lasted a year and is unusable
I previously had a Breville toastie maker that lasted over 15 years and was very happy with it. When it came time to replace, I didn't hesitate to go with the same brand. However, this new once hasn't even lasted a year and is pretty much unusable. The black coating started pealing almost immediately, and now sandwiches constantly have the black residue and they get stuck and ripped apart. Even the green light cover fell out. Really disappointed after so many good years with old one.
Purchased in February 2019 at Harris Scarfe Physical Stores for $49.00.
Does not crisp sandwiches like the original. Doesn't cut sandwiches properly. Filling goes everywhere and sandwich sticks to the Teflon coating, which I might add started coming off after a short time of owning this one.
Grew up on the original and it was great. This one a total flop. Looking to change brands.
Purchased in June 2018 at Big W Retail Stores for $49.00.
If you ever see this for sale don't!
I have just thrown out this sandwich maker because it took longer to clean than to eat the sandwiches. The black coating was starting to come off in small spots despite careful cleaning. So I was eating not only the sandwiches but the coating as well, how nice. Finding bread to fit this machine is problematic. Sandwiches come apart when you open up the machine despite buttering the bread properly. I noticed it is a great weight gainer too. I am so disappointed in this purchase. Thanks Breville not.
Coating is terrible
I have it only for maybe 2 month. Upgraded at BigW from the terrible $9. The cutting edges on the middle lost Teflon coating after only a few uses. When you open sandwich maker it will pull the top slice of brad up making just a mess and nothing what would re-assemble sandwich... cleaning this sticky mess is an extra challenge.
Purchased in February 2020 at Big W Retail Stores for $49.00.
Questions & Answers
Why is my brand new toastie maker not working after one use last night? I bought it yesterday, used it once last night, tonight both power and ready lights are on and its not heating :(
why does Breville BTS100SIL Big One Sandwich Maker non stick surface peel off? The coating is said to be harmful This is the second Breville Sandwich Maker that has done this. Makes great sandwiches but as I have grandchildren I am loath to use the machine?
I don't know about the BTS100SIL my product the BTS200SIL has not had a peeling of the non-stick coating, and I have had the sandwich maker since December 7, 2017. Looks like your product the BTS100SIL is faulty.
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