Broadway Gym

A dodgy owner stay well away don't even go there or give them any personal details – Dont go here they will never cancel your membership never they will just keep trying to steal money from peoples account forever with direct debit, the owner is extremely rude and manipulative even when you follow the rules they will keep changing them. you can read all the other bad 1 star reviews there all the same , customers that have been… Read more

ripped off from this owner and his dodgy practices. I suggest everyone close there bank account down , change the account numbers and go to a different gym. I ended up paying about 330 dollars for 1 week use, and even today 3 years later they still try to send me bills and take money out of your account , if you move to another state or country they will say ohh no we cant cancel your membership you have to come here to do it, you make every excuse possible to keep stealing money from your account until you change it at the bank as calling them does nothing. Gyms playing the game pretending you have to cancel your gym in person when you live in another state are pure scams, it takes 5 seconds to cancell a gym membership you have already paid for the past service so why is it so hard why cant they do it on the phone , they can the boss is just trying to steal as much money as he can from people its very unethical ,,,, he also steals 200 dollars from peoples bank account when they open the emergency door to get out at night if there key doesnt work, even when its his fault that the key doesnt work, of course it opening a door doesnt cost any money for a gym. Do yourself a favour and dont sign anything , they dont honour anything in the contract from there end... the price they quote per week is not what you will pay when they start adding in all the extra fees they dont tell you about.. key fee, join fee? join? ohhh you charge somone money just to add there name into the computer 1 min to do ... so greedy

It’s closed!! – I’ve been a member of this gym for many years, during the previous management and the new. I enjoyed the gym with its new equipment and facilities. After this current lockdown finished I expected the gym to reopen - it hasn’t! It remains closed - no emails, no explanations as to why it remains closed. Today - 29 Nov - I managed to find the owner,… Read more

who runs a nutrition shop opposite the gym on Broadway. He was annoyed that I confronted him as to why no one was informed that the gym was closing. He made very vague promises that on an indeterminate date, the gym might reopen, and that current gym memberships would be honoured. I’m certainly not holding my breath, and it’s appalling the way members have been treated…..or was I the last person to know?

This gym is good has long I do some workout no complaints – This gym is good I finish work at 10:30 am and went straight to the gym and do some workout which is not many people in which is good the staff are good I just want to get big strong fit and harder.okay

Good gym – Good equipment, busy at peak times. Good vibe. Some windows broken but most equipment works well. At peak times can be hard to find space, bench press and squat racks

A perfect gym for students – They offer promotion price for students which is not offered by any gyms around Sydney. They also open for 24 hours which makes it convenient for the members to plan the workout.

Terrible gym – Read the terms and conditions prior to joining up. They will do anything to avoid refunding you money you are entitled to. They take extra money from your account despite cancellation. They did not pay anyone money back during Covid, which is illegal. Avoid this place at all costs.

Running a scam, STAY AWAY – DON'T JOIN THIS GYM. TLDR: Its run by a conman, they stole money from me and are doing everything they can to not give it back. Read the other reviews if you don't believe me. This gym charged me during the Covid closure period, which is illegal as they are not offering services. They did not email members asking for support, they left a lazy… Read more

message on their site stating they would still change, then they shut their doors and didn't take calls or emails.

I requested they refund me the money and that they pause my membership on the 8th of July. They sent me an email back saying I would receive "credit" for the covid period (never telling me I would get an actual refund) and that I would have to visit the gym in person to freeze my account.

Freezing an account is doable over the phone, at least it is not mentioned at all in their T&C's found on their site, yet it is mentioned that you have to come into the gym to cancel your membership. I emailed back mentioning that I was away in New Castle and wouldn't be able to make it into the gym, they then ignored multiple emails from me, until I received a call from the receptionist who told me that I would have to pay $5 a fortnight to freeze my account, even though I did it for free last July/August when I went away (so basically they are making up fees as they go).

I settled with them that I would go into the gym to cancel. When I did, the receptionist told me that I could not cancel my account until I had paid them another 2 weeks of membership. Which was absurd, as I had paid the whole 3 months of covid for nothing and also asked to freeze my account long before this point (in July). After an argument, she called another lady who works there and confirmed with me that I would receive a refund for my payments during covid, the payments they had tried to make after the 8th of July would be waived and I would not have to pay any extra money to cancel. I cancelled my account thankfully.

I then a couple of days later sent the cancel form back to them, with an outline of what was to happen next, ie my refund. I received and email back stating (and I'm quoting): "Hi Rory ---, Broadway gym representatives/staff did not agree to waive your charges. Your credit was applied towards outstanding amount. Thank you"

Not sure what they mean by "Your credit was applied towards outstanding amount." but I still have not received a refund.

I've now contacted fair trade as I know the owner is a lying piece of scum.

Stay away from this gym.

Terrible – Zero customer Service ...Rude staff...they dont answe E-mails...they cancel memberships iff you question their business practises...They baulk at freezing memberships during the virus...avoid s At all costs .can not not get any answers.

Please avoid this gym – I had to leave Sydney quickly due to a death of a family member and this gym was an absolute disgrace. I told the gym the situation and they said I had to come into the gym and cancel, otherwise my membership would keep rolling. They then said if that was not possible I had to pay a $50 administration fee and pay for a future 2 week period (even… Read more

though I was not using the gym and in Sydney). When I asked why there was a $50 admin fee, I was threatened with a debt collector if I did not comply.

When I then said I would write a review, the manager sent me abusive emails saying that he would seek legal action for defamation. He signed off his email "see you in court". Keep in mind this is after a death in the family...

Read all negative reviews before signing up (majority of the corkers are on page 3)

Broadway Gym needs to be A Current Affair after reading some of these reviews.. pretty sure Tracy Grimshaw would have a field day.

Great training environment – Recently just signed up really greay atmosphere to train in, alot of machines for variety of exercises. Also the staff are very helpful and courteous. You can do variety of different exercises

Great inner city gym for size and price – Broadway gym is a great size for an inner city gym, with an extremely low price for students and full time workers alike. It could use with maybe 1 more squat rack but definitely enough equipment for someone who goes 5+ days a week

Great atmosphere and anytime! – Positive vibe gym with awesome people with which you can push and progress with your dreams and future achievements of your goals in life! Greatly recommend it to any one!

Good gym – It is pretty good for the prize and it is situated in a good place. I have been training for 6 months and I had a lot of gains Maybe I would put better lighting to show your abs in the Insta pictures, it is not bad though

Good gym – Very good gym It’s clean and full of fresh air. It’s open 24/7 They have a lot of life fitness machines in good conditions. They have free showers and shakers end.

Really good gym! – Very close to my uni and my apartment that I come here almost everyday. The gym has lots of equipment and the staff are very friendly. Most of all, I rate this gym five stars & fully recommend it.

Great Budget Gym! – Really good gym for students! Love coming here everyday, would highly reccomend this gym to anyone looking to get fit on a budget. It’s also really close to central which is super handy.

It’s near central and it’s Comfortable – Comfortable place and good price, 24/7 everyday is quite nice, nice equipments, machines, worth to try. Nice and helpful staffs. They have a huge range of supplements, I will tty

Good place, good price – Quite comfortable to workout here. Place is not packed. The staff is plenty helpful and accomodating. There are lot of equipments in the gym, so I can choose many variations. And lot of cardio stuffs as well.

Always great regardless of the time – Good bang for the buck. Excellent variety of machines and weights. Great location. It's 24/7 so you have no excuse to miss your workout. Friendly and helpful staff. Go get your membership.

Overall a great place to work out – Great gym. Very affordable membership price and on top of that it is a 24/7. All the equipment work well and the staff is very helpful. I have been working out here for one year and so far it's been great.

membership fee – Reasonable membership fee and front desk staff at gym are friendly. They have good facilities and trainers that suits everyone requirement. Also, they membership without trainer as well, this everyone requirement.

This is absolutely perfect – Have been a member for three months now. And working out here has been wonderful. The staff are very helpful. Would definitely recommend my friends to enroll themselves here. Cheers.

One of the best in a great location – The best thing about the gun is its open 24x7. Its got heaps of equipment and classes like you a and kick boxing. The supplement store is amazing as well.

Product review – Good range of products. I always find my stack. Great assistance in selecting products too. Easy to find all the products and it helps to find everything under one roof.

Perfect gym, cheap and well equiped – Perfect gym, cheap and well equiped. All equipment is in good conditions perfect for doing exercise and complete your workout routine. Great staff, shop is nice as well, lot of variety.

Great gym – It is a Great place to work out and very well located. Very Safe for keeping your stuff in the lockers and it has nice equipments. It is also very clean.

Safety – How much ever amazing this gym is, it’s definitely not safe. Every other day the things go missing from the lockers and petty things kept outside of the locker. The staff is all good when you don’t have a problem. When you do, they simply lift up their hands and refuse to help with an absolute disrespect. As a student, it isn’t a nice place to keep coming when you keep losing things.

Amazing gym! – Such a good place to train. Great varieties of equipment and machines. Staff always super friendly which adds to the overall environment of the gym!