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Butler Plumbing

Butler Plumbing

 Verified
Butler Plumbing
4.9

16 reviews

Positive vs Negative
94%6%
Customer Service
4.7
Timeliness
4.9
Job Satisfaction ?
4.9
Rates and Fees
4.6
16 reviews
Karin
Karin
  Verified

My first time using this company and I am glad I chose them. Callum and Henry arrived on time and did an excellent job. They were also very pleasant to deal with and explained what needed doing. I will be pleased to call on Butler’s Plumbing for my next project.

Meredith Jorgensen
Meredith Jorgensen
 

Always immediate and efficient response. The problem, no matter how complicated, is always resolved as quickly as possible. Plumbers are very professional and know their stuff and excellent to deal with. I cannot recommend Butler Plumbing highly enough.

Gabriel
Gabriel
 

We recently had an urgent plumbing issue and reached out to Butler Plumbing. From the get-go, their service was outstanding—prompt, professional, and efficient. They handled everything with great attention to detail, making sure the job was done to a high standard. A special shoutout to Beau, who went above and beyond to provide an immediate… Read more

solution. His professionalism and expertise made the whole process smooth and stress-free. It’s refreshing to find a company that genuinely cares about its customers and delivers top-quality results.

Highly recommend and wouldn’t hesitate to use them again!

Jane S
Jane SVIC
 

Problem solved – Great to have my lukewarm, weak shower problem solved. Required careful and thorough investigation which I appreciate

Jemma P.
Jemma P.QLD
 

Many Thanks – Thank you to Casey for all of his support with the installation of a bidet. You made the process very quick and easy.

Nina
Nina
 

Professional service – Efficient, punctual and very helpful. Overall a very professional service. Thanks

Michael
Michael3 posts
 
Customer Service
Timeliness
Job Satisfaction

Good plumbers but beware the small print and commercial aggression – Have been the local plumbing 'go-to' for decades, but beware the hidden costs. Got a quote to change over a Stiebel Eltron DHB-E 18 electric hot water unit - should be a simple job as a straight change over from an old to a new unit. Unit is about $1500, quote was $2800. I thought that it was expensive but Butler are professional and will get it… Read more

done without hassles. Thats $1200+ of labour - say 8 hours allowed. I wanted a quote to avoid any issues later. The quote clearly states they will 'Safely disconnect the power supply from the hot water service' and 'Connect the existing power supply' [their words from the allowances in the quote] When the plumber turns up he wants to know where our electrician is - he cant do it. I said its all in the quote and allowed for by Butler. The office calls and warns me that an electrician is needed and that I will have to pay extra for this. I walk through their quote and their words and allowances and get back a 'its just more than our allowance' or something and its 'an estimate not a quote' because they did it from photos. In the end the job takes under 2 hours so they did very well. (I bet its a quote not an estimate now!) I didnt need the aggro or stress. Michael

Alistair W
Alistair W
  Verified
Timeliness
Job Satisfaction
Rates and Fees

Always such friendly prompt service – Experienced an issue with an old toilet. Butler plumbing were quick to come and give advice. Unfortunately too old for parts but Ben quickly measured things up got us a quote and Mitch returned replacing the old with new quickly cleanly and removed the old toilet. Always very happy with the response and work with Butler Plumbing over many years. Thanks.

Russ
Russ
 

Great service – Service provided was processional and friendly. Job was done well and very easy to talk with the team.

Jim
Jim2 posts
 

Excellent – Mitchell was On time, explained everything. Cortius. Quick and efficient work.

Remi
Remi
 

Always excellent service, come on time – Declan was very helpful with a bathroom drainage and storm water pump issue. He came in time, and explained everything clearly, with a good plan for what to do next.

AG MELBOURNE
AG MELBOURNE
 

Returned and did a great job – Missed a booking due to weather but returned the following week and did a terrific job. Very personable. Rob and Tab worked hard and completed everything. Glad to recommend to others.

Rex B.
Rex B.VIC3 posts
 

Aaron was quick, very good at his job and easy to communicate with – Burst pipe late on a cold wet night in block of 12 flats. Aaron arrived promptly, did a great job in no time, great communication. Honest, tidy, fair price, terrific service. No hesitation recommending this business.

Plumbers

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KRZ
KRZVIC
 

Fantastic service! – Great website. Lauren terrific, friendly & clear. Rob arrived spot on time & fixed tap. Very friendly happy man, clean tradesman. Pleasure to deal with. Recommending Butler Plumbing to all! Thank you

Marie
MarieVIC
 

Thank you! – Prompt and clear communication from the outset. Honest assessment of the job requirements - leading to the most reasonable quote received. Excellent service and attention to detail. Will definitely keep using and recommend the team at Butler Plumbing. Thank you.

DOS
DOS
 

Excellent and trustworthy – These guys were fantastic. I had ongoing heater issues. They could have easily done the easy thing of replacing parts and charging me a fortune but they performed some magic with the ignition system and all works beautifully now. Knew what they were doing and trustworthy. Would definitely recommend them.

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