- Verified customer
Misleading and Sour
Purchased a Carbatec woodworking front vise online when sales where on. Received a non-branded, generic brand front vice which had a different cast body, mechanical features and colour to the one pictured and detailed on their website. Could have saved money buying similar, if not same vice elsewhere.
Carbatec Product Team saw no problem with their misleading product description or the physical attributes of the vices when compared; Customer Service only offering to refund the amount paid for vice, not the cost of return shipping (until the eleventh hour).
Overall experience has now stopped me from recommending this business to others.
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