Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2019, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReviews Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
Reviewer Photos & Videos
friendly and quick service , crew has a wide knowledge of products. Easy to locate products, clean, organize setup , neat and tidy. ample parking spot , easy to find the store, has a delivery service in place.
Stephen from the St Marys store went above and beyond for me to get my shed. Nothing was a problem and I genuinely felt he had my best interests at heart.
Well done Stratco for hiring employees like Stephen.
Exemplary service and quality
I was amazed at the level of professionalism, service and knowledge when dealing with Stratco Deer Park. Extremely happy with my purchase. Would highly recommend.
No customer service
Customer service is pis* Poor. Submitted an online quote only to wait 2 weeks with still no quote, called to follow up and was given the quote within hours. Emailed back wanting to make payment only to wait another week to have to call them again to make the payment. Received the shed and started to assemble only to find out they had cut the gable walls to long. Called to find out a solution and was told to send an email with the issue, a week on nothing heard, send an email for an update still nothing heard 2 weeks later called to follow up wi...th no answer, called and called and was escalated everytime with no call back, week 3 still chasing them for an answer but they weren't aware of the multiple issues. Finally had someone come out to look at the issues and gave me a simple answer that could have saved weeks of mucking around, they said they would call me back later that day but still no phone call. Will be going onto week 5 with a shed half build and now I'll have to pay someone out of my pocket to finish the job due to their annoying Poor customer service. Should've went to Bestshed.com now I know for next time.
Vanessa Bickley and the Port Augusta Team have been excellent in customer service, following up, friendly and able to answer all questions.
Rob thanks for your great service and excellent advice. In and out of the store in 15 minutes absolutely awesome.
Can't get a quote
I have been trying to get a quote for outdoor blinds but can never get a response using their online store.
Amazing customer service
Called to check on delivery pricing and product availability. Charelle from stratco kunda Park was super super friendly and helpful. Paid over the phone and had delivery organised within 10 minutes. Can't believe how easy and stress free the whole experience was. Thank you to the team at Kunda Park!
Fabulous service from first phone call
Great service at Stratco Kadina. New employee Gavin went out of his way to help plus other staff were so friendly to help him learn. Very happy, efficient service!
Great website to navigate but update your pictures please. Great service on the phone and great service at pickup. very happy with the product i purchased.
This pre fab air conditioner cover is perfect. Easy to assemble in 5minutes. Can’t decided if I’m going to paint it or leave it natural. Also, big tick for free delivery to Regional Victoria- thank you Stratco
Quicker than expected
I ordered colorbond roofing iron. It arrived quicker than expected and was in good condition. I would buy from them again.
exactly what I wanted
Easy online ordering, fast delivery, perfect product. Couldn't find a split system air conditioner cover in stores but found it online at Stratco
We visited Stratco Smeaton Grange on the weekend and were served by Erik! He was an absolute legend, really took the time to answer all our questions and really showed attention to detail when giving us a quote. Very friendly and very professional, we look forward to getting our alfresco and carport made and built by Stratco!
always greeted by friendly staff who are only to happy to help in any way they can and great range of products to choose from
Questions & Answers
How much are your kerosene heaters
Hi Tracey, thanks for your question. Please find the Kerosene Heater below.
Is flashing necessary for a Stratco outback flat cooldek classic roof verandah - Also what is the approx cost of supplying and installing a 10 metre x 3 metre Stratco outback flat cooldek classic 75mm verandah with four 100 mm posts and 4 LED lights
Hi Melsou, thank you for your question! Please contact us on 1300 165 165 or visit your local store for your enquiry and to request a quote. Thanks, Annabelle
Does stratco berri sell mattocks with cutter end wooden handle
Hi there, please call us on 1300 165 165 to confirm the stock availability of mattocks. Thanks, Annabelle
Get an answer from our members and Stratco representatives
|Category||Home Improvement, Online Shops and Hardware Shops||Home Improvement, Physical Shops and Hardware Shops||Home Improvement, Physical Shops and Hardware Shops||Home Improvement, Physical Shops and Hardware Shops|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.