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Stratco
4.2 from 2,274 reviews · View Statistics
Listing monitored by Stratco

Reviews

  • Product Quality
    4.6 (1,337)
  • Return Claim MadeYes (33) · No (1,443)
  • Shipping
    4.5 (146)
  • Customer Service
    4.4 (1,478)
  • Timeliness
    4.2 (1,219)
  • Job Satisfaction
    4.3 (701)
  • Rates and Fees
    4.3 (1,072)
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Camilo
CamiloSydney, NSW

stratco huntingwood

published

friendly and quick service , crew has a wide knowledge of products. Easy to locate products, clean, organize setup , neat and tidy. ample parking spot , easy to find the store, has a delivery service in place.

Incentivised Review No
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Great Service!

published

Stephen from the St Marys store went above and beyond for me to get my shed. Nothing was a problem and I genuinely felt he had my best interests at heart.
Well done Stratco for hiring employees like Stephen.

Customer Service
5/5
Timeliness
5/5
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Exemplary service and quality

published

I was amazed at the level of professionalism, service and knowledge when dealing with Stratco Deer Park. Extremely happy with my purchase. Would highly recommend.

Product Quality
5/5
Customer Service
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Caroline, we appreciate you taking the time to tell us about your great customer service experience at Stratco Deer Park. We look forward to your next visit!

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Daniel
DanielGreater Melbourne (Outer), VIC

No customer service

published
Product Quality
3/5
Shipping
3/5
Stratco
Stratco A.StratcoSend a private message

Hi Daniel, thank you for providing your feedback. I am sorry to hear you had this experience with Stratco. Contact will be made shortly to discuss this further. Regards, Annabelle

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Tara Forsyth
Tara ForsythEyre Peninsula, SA

Amazing Service

published

Vanessa Bickley and the Port Augusta Team have been excellent in customer service, following up, friendly and able to answer all questions.

Product Quality
4/5
Customer Service
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Tara, thank you so much for sharing your great customer service experience at Stratco Port Augusta. Your opinion helps us maintain an excellent standard of service!

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Ron
RonSydney, NSW

Great service

published

Rob thanks for your great service and excellent advice. In and out of the store in 15 minutes absolutely awesome.

Product Quality
5/5
Customer Service
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Ron, thank you for sharing your great experience at Stratco Smeaton Grange! We hope to see you again soon.

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Trent
Trent
  • 3 reviews
  • 1 like

Can't get a quote

published

I have been trying to get a quote for outdoor blinds but can never get a response using their online store.

Customer Service
1/5
Timeliness
1/5
Incentivised Review No
Stratco
Stratco A.StratcoSend a private message

Hi Trent, thank you for providing your feedback. I am sorry to hear no contact has been made regarding your quote request. Contact will be made shortly to follow this up. Regards, Annabelle

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Chelsea P.
Chelsea P.South East Queensland, QLD

Amazing customer service

published

Called to check on delivery pricing and product availability. Charelle from stratco kunda Park was super super friendly and helpful. Paid over the phone and had delivery organised within 10 minutes. Can't believe how easy and stress free the whole experience was. Thank you to the team at Kunda Park!

Product Quality
5/5
Customer Service
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Chelsea, we thank you for taking the time to tell us about your great customer service experience at Stratco. Your opinion helps us maintain an excellent standard of service!

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Anne M.
Anne M.Central, SA

Fabulous service from first phone call

published

Great service at Stratco Kadina. New employee Gavin went out of his way to help plus other staff were so friendly to help him learn. Very happy, efficient service!

Customer Service
5/5
Timeliness
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Anne, we appreciate you telling us about your great experience at Stratco Kadina!

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Colin
ColinSouth East Queensland, QLD

Great

published

Great website to navigate but update your pictures please. Great service on the phone and great service at pickup. very happy with the product i purchased.

Product Quality
5/5
Customer Service
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Colin, we thank you for taking the time to tell us about your great experience with Stratco. We look forward to your next visit!

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AirCon cover

published

This pre fab air conditioner cover is perfect. Easy to assemble in 5minutes. Can’t decided if I’m going to paint it or leave it natural. Also, big tick for free delivery to Regional Victoria- thank you Stratco

Product Quality
5/5
Shipping
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Karen, we appreciate you taking the time to share your great experience with Stratco!

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Quicker than expected

published

I ordered colorbond roofing iron. It arrived quicker than expected and was in good condition. I would buy from them again.

Product Quality
5/5
Customer Service
4/5
Stratco
Stratco A.StratcoSend a private message

Hi Tom, we appreciate you taking the time to share your experience with Stratco! We hope to see you again soon.

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exactly what I wanted

published

Easy online ordering, fast delivery, perfect product. Couldn't find a split system air conditioner cover in stores but found it online at Stratco

Product Quality
5/5
Shipping
5/5
Stratco
Stratco A.StratcoSend a private message

Hi Suz, thank you for taking the time to tell us about your great online experience with Stratco!

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Vincent and Aleeza
Vincent and AleezaSydney, NSW
  • 2 reviews

Great experience!

published

We visited Stratco Smeaton Grange on the weekend and were served by Erik! He was an absolute legend, really took the time to answer all our questions and really showed attention to detail when giving us a quote. Very friendly and very professional, we look forward to getting our alfresco and carport made and built by Stratco!

Customer Service
5/5
Timeliness
4/5
Stratco
Stratco A.StratcoSend a private message

Hi Vincent & Aleeza, we appreciate you taking the time to tell us about your great customer service experience at Stratco Smeaton Grange. We look forward to your next visit!

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exceptional service

published

always greeted by friendly staff who are only to happy to help in any way they can and great range of products to choose from

Product Quality
5/5
Customer Service
3/5
Stratco
Stratco A.StratcoSend a private message

Hi Dennis, we appreciate you taking the time to tell us about your great experience at Stratco Port Augusta!

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Questions & Answers

Tracey  S
Tracey Sasked
NSW, Thornton

How much are your kerosene heaters

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi Tracey, thanks for your question. Please find the Kerosene Heater below.
https://www.stratco.com.au/au/lighting--electrical/air-conditioning-fans--heaters/heaters/household-heaters/kerosene-heater-el-4370/
Thanks, Annabelle

Melsou
Melsouasked
Stratco

Is flashing necessary for a Stratco outback flat cooldek classic roof verandah - Also what is the approx cost of supplying and installing a 10 metre x 3 metre Stratco outback flat cooldek classic 75mm verandah with four 100 mm posts and 4 LED lights

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi Melsou, thank you for your question! Please contact us on 1300 165 165 or visit your local store for your enquiry and to request a quote. Thanks, Annabelle

bbnisbet07
bbnisbet07asked
Online Store

Does stratco berri sell mattocks with cutter end wooden handle

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi there, please call us on 1300 165 165 to confirm the stock availability of mattocks. Thanks, Annabelle

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