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Toolmart
4.6 from 113 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (82)
  • Return Claim MadeYes (5) · No (89)
  • Shipping
    4.6 (65)
  • Customer Service
    4.7 (3)
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Still waiting on items that were meant to be in stock.

published

Had to chase my order as nothing had been sent, first part received, still waiting on items supposedly in stock.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

competitive prices and prompt delivery

published

Found the best price in Australia for a Sidchrome socket set.
Order was dispatched promptly. Product arrived in very good condition.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Toolmart

Easy to view and purchase will definitely be using it again

published

First time buyer from toolmart and will now be a repeat customer. Staff were helpful and pleasent on pick up.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Toolmart

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Good tool shop

published

Very helpful staff and great range of tools good for tradesmen and farmers like us staff are knowledgable prices competitive

Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Toolmart

Craig Cook

Craig CookSydney, NSW

Super fast shipping

published

My local tool shops here in Sydney were out of stock of a few items for several weeks, always promising they'd be back in stock soon. I got fed up of waiting and jumped online. A quick Google search brought me to Toolmart where I subsequently found the items I needed and purchased them. My order arrived super fast, and to be honest that wasn't expected as I knew they were located in Perth. Obviously they picked my order straight away and sent it across the country in no time. Will be buying from them again no doubt. Highly recommended.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

Michael Fry

Michael FryHobart, TAS

Excellent service and price

published

As well as excellent service and price I had prompt delivery for the De Walt planer and table saw. Very happy.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

Dean McEldowney

Dean McEldowneySouth West, WA

Easy to order and select delivery store

published

Local shop had sold out and I didn’t need it straight away so ordered online and picked up later in the week.

Incentivised ReviewNo
Return Claim MadeNo
MichaelH

MichaelHGreater Melbourne (Metropolitan), VIC

Stock Clearance Bargain

published

Great Deal - purchased a 254mm dia. TCT saw blade at a quarter of the cost elsewhere and Toolmart included free postage! Toolmart also responded to a technical query almost instantly, so very impressed. My only criticism is that packaging of the blade could have been a little more protective, but even so, it arrived in perfect condition.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Toolmart

Makita DMP180Z

published

Exactly what I needed. Works fine like the rest of my Makita collection. Received within ten days. Fast to post. Toolmart team easy to work with and know what they are doing.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

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Stephen Arnold

Stephen ArnoldSouthwest, VIC

Great tool supplier

published

Good quality tools at a good price and really good delivery times. From WA to Victoria in 5 days during Covid. How good was that. Item I ordered was as described and I couldn't find it in any other store.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

Eddie Kaan

Eddie KaanGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent Service

published

Item ordered on a Friday, expected delivery was Monday week, however it arrived early on the following Friday instead. Item was as described, all components was in the box. After charging batteries, the product worked perfectly, so far all is working well.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

Luke Smith

Luke SmithPerth, WA

Multimeter broke with in 1 week

published

Purchased a $200 Sidchrome multimeter and it broke with in 1 week, 3 weeks now and still haven’t got my money back and getting a run around as to when

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
See all answers
2 comments
Toolmart
Sheahan G.Toolmart
Luke Smith
Luke Smith
PirelliFan

PirelliFanMELBOURNE

Easy to use website and great prices and service

published

All the tools and accessories in the store are well described which made choosing the right item very easy. All the dimensions were accurately described. The detailed photos of the items helped as well. The prices are great, excellent in fact, and the items were sent next day.

Shipping
Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Toolmart

a good time to shop when everything is close

published

i contact the shop and us for the product .They give me good price and give me
very quick delivery time. The another shops offer me 3 weeks delivery.
My saw arrived in 1 week so I could start my job

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

Great Service

published

Ordered a Milwaukee kit and it arrived a few days later.
Extremely fast postage during Covid.
Will use these guys again when looking at tools i need again.
Highly recommended

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

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cheryl aldridge

cheryl aldridgeThe Mallee, VIC

pleased too do trading

published

what I ordered received in the week will do trading with them again when needed thank you so very much keep up the great work and no dought I will need your services sometime

Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Toolmart

Prophet margin

Prophet marginPerth, WA

  • 2 reviews
  • 1 like

Shop around when possible

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationBelmont WA
See all answers
4 comments
Prophet margin
Prophet margin

The salesman did everything he could for us in respect of ordering the parts we requested
Rang to ask us to change our initial review
Then got someone else to respond who was not party to the events or the overcharging

Toolmart
ToolmartToolmart
Prophet margin
Prophet margin
Lee S.

Lee S.Sydney, NSW

Perfect timing

published

Super responsive and ultra quick. They replied to emails almost immediately and being a customer from NSW I had this product in less than the time if I had ordered it in my state. Well done WA, NSW step your game up

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with Toolmart

Kerrie Spenceley

Kerrie SpenceleyCentral Highlands and Goldfields, VIC

Perfect gift for my Dad

published

Great price, great quality and brand, quick delivery. Gave it to my Dad for farthest day, he loves it. I have one myself gets used a lot and never had a problem

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Toolmart

The reviewer stated that an incentive was offered for this review

David  Turnbull

David TurnbullSydney Surrounds, NSW

Excellent communications

published

Helped me purchase as i purchased on line and picked wrong account type
They were straight onto it
Thankyou for your speedy communications and honesty
Great to see in this day and age

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
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