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Toolmart
4.6 from 168 reviews · View Statistics
Listing monitored by Toolmart

Reviews

  • Product Quality
    4.8 (127)
  • Return Claim MadeYes (8) · No (133)
  • Shipping
    4.6 (103)
  • Customer Service
    4.7 (6)
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Outstanding service. Nothing was a problem.

published

Ordered a particular tool and on delivery was not the exact one I wanted. Offer was immediately made to especially source new tool in exchange for original one.

Product Quality
Shipping
Toolmart
Sheahan G.Toolmart
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Review collected in partnership with Toolmart

otto vornegger
otto vorneggerRichmond-Tweed, NSW
  • 3 reviews

it's a Dewalt

published

Dewalt is always a good tool using Dewalt for many years and would like to recommend the brand to anyone

Product Quality
Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with Toolmart

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0.0
(1,234)

Their stupid process gives a bad credit rating

published

I ordered a tool online on a Friday expecting to receive the item on Monday. Several hours after the transaction I received an SMS expecting me to wait three or four days for the transaction to appear on my account and tell them about it. Not being willing to wait days for this to occur I told them to cancel the transaction. They then reported it to my bank as fraud. The fact that these people employ such stupid processes, retaining transaction and bank details, when it is not required, presents a compromising risk. I will no longer purchase online from tin-pot companies - do yourself a favour and use Amazon.

Incentivised Review No
Return Claim MadeYes
Toolmart
Sheahan G.Toolmart
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Great service so far.

published

The guys at Midvale have been very good so far with any questions I have had for them and with purchases made.
Thank you to Toolmart Midvale.

Product Quality
Customer Service
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Review collected in partnership with Toolmart

Extensive Range

published

Easy to use and ordering was hassle free and professional, extensive range of tools available and would use them again.

Product Quality
Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with Toolmart

Alison M
Alison MPerth, WA
  • 2 reviews

great range of products at a good price

published

I purchased a cordless angle grinder - found the information on the website comprehensive enough for me to make a decision on the product

Product Quality
Shipping
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Review collected in partnership with Toolmart

warick f.
warick f.North Western Region, NSW
  • 2 reviews

Great tools

published

Good range of tooling ,very professional and very quick freight .store is easy to navigate around .paying is a breeze

Product Quality
Shipping
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Review collected in partnership with Toolmart

Axe handle purchase

published

Was initially not happy with the original axe handle, that I received. Toolmart swiftly got in contact and sent me a replacement very quickly. They were super fast and handled the order very professionally.

Thanks so much for your service
Roy

Product Quality
Incentivised Review No
Return Claim MadeYes
Roy May
Roy May

The replacement axe handle was supplied promptly and contact from Toolmart was excellent.
The handle was of the highest quality and I would not hesitate in recommending this suppler.
I would give them a 5 STAR RATING!
Thankyou, Toolmart

Toolmart
John C.Toolmart

Thank you for your kind words. We're very happy we could be of service.

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0.0
(1,234)

The price attracted me, the service was great.

published

I searched for the Tool case online, and it was much cheaper to buy it and have it delivered to Victoria than to purchase at any of the shops I could drive to. Including the major franchise stores I bought the HiKOKI tool from.

Product Quality
Shipping
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Excellent communications fast postage.

published

First time shopper. Fast postage from Perth to Proserpine in CQ. Milwaukee stitched me up and placed a 2ah battery in 3ah box (an honest mistake from factory). I called Toolmart the next day and they then sent the right battery in couple of days with a return bag for the incorrect battery. 5 minutes on the phone explaining and there was no dramas. I can’t even get things sent this fast on the east side of Australia this quick. Will definitely buy from Toolmart again.

Product Quality
Shipping
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Review collected in partnership with Toolmart

Making screwdriver

published

Prompt service and delivery. Plus the fact I worked for them in the 80s when Kim Coucher and Peter Nash ran the place.

Product Quality
Shipping
Toolmart
Sheahan G.Toolmart
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Reliable service; prompt delivery and competitively priced.

published

Reliable and prompt service and delivery and so far has what I want on the shelf.
Free delivery on the items I have been ordering is also a bonus, but check the delivery before you pay as sometimes free becomes fee if you add consumables to any tool purchase.

Product Quality
Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with Toolmart

Great service, quick delivery to the other side of the country

published

Great service, quick delivery to the other side of the country. Brought a combination set square. Would by from them again

Incentivised Review No
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Review collected in partnership with Toolmart

Easy to Deal with. Top Product.

published

Toolmart was Easy to correspond with. The Sale went seamlessly. Delivery was Fast. Excellent Product. DeWalt have excelled there. Great Seller.

Incentivised Review No
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Review collected in partnership with Toolmart

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0.0
(1,234)

Great store will use again

published

A Great store will use again. Communication was great and dilivery was affordable. I dont have any thing elce to say.

Product Quality
Shipping
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Review collected in partnership with Toolmart

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