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Total Tools
4.5 from 7,266 reviews · View Statistics
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Reviews

  • Product Quality
    4.7 (3,486)
  • Return Claim MadeYes (119) · No (3,590)
  • Shipping
    2.7 (106)
  • Customer Service
    4.7 (3,298)
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Stewart
StewartSydney, NSW

Super helpful-Great service

published

Bought an EGO chainsaw, really informative and helpful service from the staff member who served me. Good customer experience & a great product!

Product Quality
Customer Service
Wren
WrenNorth-East, TAS

Excellent service

published

Staff knew exactly what we wanted and what they sold. It was great to deal with people who knew their products!

Product Quality
Customer Service

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0.0
(1,234)

Not to bad

published

Didn’t get helped or welcomed when asked for help was but didn’t go above to help me we looked at a few different things and only got help with one item

Product Quality
Customer Service
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Viksax7
Viksax7Perth, WA

Review Of Store

published

// Good Store Staff Helpful ...Store Layout Good And Products Good ....But Find Some Tools Expensive Otherwise Good ...Would Like To See Automotive Tools !!

Customer Service
Incentivised Review No
Rosemary
RosemaryGreater Melbourne (Outer), VIC
  • 2 reviews

What I wanted

published

A Staff member helped me from start to finish, providing suitable advice on my purchases. This was all spot on.

Product Quality
Customer Service

Very helpful and very pleased people

published

The staff was very friendly and helpful I lonely had to ask once for help I got it straight away

Customer Service
Return Claim MadeNo
Store LocationSunbury
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The reviewer stated that an incentive was offered for this review

Mat
MatHunter Region, NSW

Pleasure to deal with

published

Great range and and knowledge of the salesman was superb.
What wasn’t in stock was not a trouble to order in.

Product Quality
Customer Service
Richard
RichardPerth, WA

Great range

published

The first time into the store ... found what I needed online then purchased in store. Spent most of my time looking at the range for future reference ... very impressed, I overheard some of the sales staff talking 'shop' with clients ... they were very professional

Incentivised Review No

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0.0
(1,234)
Brad
BradGreater Melbourne (Inner), VIC
  • 2 reviews

Stock everything i need

published

Helpful staff quick and easy have all the tools i need for my trade, Good trade prices on most of there tools.

Incentivised Review No
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Chris R.
Chris R.South East Queensland, QLD

Perfect

published

Awesome store awesome service Great friendly costumer service The staff very knowledgeable Store well set out items easy to find

Product Quality
Customer Service
Martin
MartinCentral Highlands and Goldfields, VIC
  • 2 reviews

Great service

published

The staff are great and extremely helpful. have now found my go to place for buying tools.
Will recommend the store to others.

Customer Service
Incentivised Review No
Colin Cook
Colin CookSouth East Queensland, QLD

So helpful!

published

Young guy that only been there a couples of weeks , he went out of his way! Even ducked out the back to get a bigger trolley for the large items. That’s service for a tradie. Helped with rewards and help load into the Ute all while being COVID safe ! Very happy

Product Quality
Customer Service

Dave’s review of Total tools O’ Conner store

published

Good service, good range of tools, well set out, supplied masks during lockdown if you didn’t have one, good specials

Product Quality
Customer Service
Joey
JoeyCentral Queensland, QLD

Good value for money

published

I bought ratchet straps and I thought the price is for 1 strap but scanned the price is for 1 set of 4 straps. Good value. And the cashier is very polite and helpful.

Product Quality
Customer Service
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The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
Chris
ChrisSouth West, WA

Excellent upfront well informed customer service

published

5 stars
Friendly efficient knowledgeable service
Store is well set out with quality gear in all areas
Will visit again soon
Great selection excellent pricing

Product Quality
Customer Service
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Read more reviews - page 2

Questions & Answers

Mary F.
Mary F.asked
SA, Elizabeth

Mini air compressor

No answers
Raymond P.
Raymond P.asked
SA, Elizabeth

Hi do you sell air Operated nibblers

1 answer
Reviewer R.
Reviewer R.

Check the website

Treva U.
Treva U.asked
SA, Lonsdale

Air Compressors

No answers
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Get an answer from our members and Total Tools representatives

Total Tools

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