Edisons

First time starting , first pull Pull cord jammed, having warranty issues with Edison’s the supplier and Amazon the seller! Amazon refers you to Edison’s And Edison’s refers you to deal with Amazon. Two months later and still trying to resolve! Why would I buy through Amazon or from Edison’s again?

I recently purchased a Unimac 100lt silent air compressor, it was working fine then it wouldn't kick in the pumps to get it going I had to push and pull the on switch and the pressure swith had a fault, I emailed Edisons about the fault they were great they were very quick to reply at no time did they mess me around, I'm a relief maintenance… Read more ·  1

fitter I sent them a video what it was doing and told them the fault in the pressure switch, Edison sent me a replacement switch with in a few hours I put the new unit on and it fired up no problem at all, So I highly recommend them they don't sell garbage there gear they sell you can be assured they stand by there products, as for the 100lt Unimac silent air compressor they fantastic no problem keeping up with every thing you throw at 1 of the best ones I've had and doesn't annoy your neighbours

I tried now, and is very well made. I recommended this inverter generaror Show reply

Ordering from Edisons was simple & easy! With the sign up voucher, I was able to save more money on an already discounted Unimac Vacuum cleaner! Shipping was incredibly fast with tracking & arrived earlier than expected even around the peak Christmas season! Quality products at better prices than any retailer, I will be purchasing more from Edisons in the near future! Show reply

The process was quite easy. Delivery was on time and I was well informed and kept up to date the mower looks great although I’m a bit doubtful with all the plastic it has how long it will last. Show reply

Very happy with delivery process & product meets expectations. Looks quality! Show reply

They are cheap but DO NOT BUY!!!! I bought a petrol backpack blower from them. The harness broke at the seams after 3 uses. I was sent a replacement harness. It broke too. I was sent a third harness. This broke after two uses. Edisons fix for this? Try a fourth harness which is exactly the same as the rest of them. They refused to give my money… Read more

back until I submitted a 1 star review here and then I was able to resolve the issue with them.

During the mediation, I was incessantly asked to change my review before I had my refund. Non stop asking me to change my review. To add to this, I submitted a 1 star review on the Edison’s website. This went into “review” more than 3 months ago and still doesn’t show on their website. The product still shows 5 stars. I wouldn’t trust their website reviews if this is anything to go by.

I am incredibly frustrated and unhappy with my experience. I ordered a brand-new fridge, and it arrived completely damaged, with a massive dint in the side and a huge, ugly scratch right across the front.When I contacted customer service to get a replacement or a full refund, the nightmare truly started. They have wasted so much of my time with… Read more

endless back-and-forth emails, initially trying to brush me off by claiming that because the damage "doesn’t affect its function," a measly $60 refund should make it okay. I didn't pay full price for a brand-new appliance to receive a heavily battered second-hand-looking unit.The communication from this company is total garbage. To make matters worse, I have now taken TWO separate days off work to stay home for them to come and collect this damaged unit, and both times they completely failed to show up on the scheduled day. They clearly have no respect for their customers' time or money. Avoid this company at all costs unless you want to pay premium prices for damaged goods and awful service. I want my money back and this eye-sore out of my house immediately.

Extremely unhappy with my recent purchase. Stud holding down the chainsaw bar to the body has stripped the threads out of the chainsaw's body after just 3 hours of use. Edisons support rep has placed the blame on me, but this hasn't happened on my SX45 or other 3 chainsaws I own from other better known brands. You've won the lottery when you… Read more

receive a product that works as it should from this company.

If you have issues, you're on your own.

ACCC will receive a complaint unless Edisons come back to me with a solution. ACL states this is a Major Failure and not a product of Acceptable Quality.

I received a jack hammer with no oil no oil supplied cannot use...my many attempts to contact this company with no response no customer support why is this company not helping their customers this is just terrible behaviour.

Delivery was fast. Product is trash. Id rather longer delivery for a better product. Their hopeless with their customer service. My mower handle bars bent, they pull chord loosens, doesnt start sometimes. Buy a good quality and screw Harvey norman

BAUMR-AG Mini Dumper – The BAUMR-AG mini dumper I ordered for our building site was delivered okay, but two of the four tyres did not inflate. (The product was delivered to Perth from Sydney) I contacted Edisons to inform them of the issue and for them to send two tubes… Read more

and two valves so that we can fix the tyres.

Instead of Edisons being proactive, they emailed me asking me to provide photos and a video of the tyres!!

What exactly is that going to do to fix the problem??

Meanwhile the mini dumper can sit around on a building site doing nothing whilst we wait for Edisons to review videos!

Thanks for the response Edison's, but you already have all that information. You are just making it difficult for me to obtain any service whatsoever! You delivered a mini dumper that is not fit for purpose and you cannot even take responsibility for that issue! Its only two flat tyres and you only need to send two new tyres or tubes etc, but you won't even do that as a minimum!

36 hours from order to delivery, only 2 of 3 packages arrived first sent an email and the response was quick and informative. Show reply