Carnival Luminosa

Most of the wait staff were rude/stressed/anxious and short tempered. They looked exhausted and miserable. The ship was overcrowded - jammed in like sardines. There are 2 relatively small pools on the ship and some hot tubs - but its mostly full. I dont understand how anyone would want to go on another cruise with carnival after seeing what its like on board. Genuinely concerned for the staff. Show details

This cruise, regardless of what Carnival say, is all about KIDS and BOOZE. They drink 24/7 in all areas of the ship, including the toilet and lifts. Because of that many groups are loud and out of control. Don't mind people drinking but a time and place for it. So many walk around with a glass of wine that some staff have the job of mopping up… Read more

spillages in walkways. Children EVERYWHERE. Most parents do not control their children so run up and down hallways outside cabins. The only place where there are no kids is about a 20mtr quite area at the rear of the ship. Had to eat breakfast in the dining room to "head shoulders knees and toes" and "I'm a little teapot" and other kid songs over the sound system. There are not enough seating for the amount of people. Couldn't embark at Airlie Beach due to bad weather!!!. The best part was the wonderful staff. Would never do this cruise again.

Carnival luminosa – Really enjoyed travelling the seas on the luminosa great ship very comfortable. Staff work very hard and always greet you with a smile, Gedde our room attendant 10/10 princess our dinning supervisor 10/10 and wanpan the best coffee maker on the ship 10/10 thanks guys and girls. Thankyou to all the other staff as well who played their part in making it a great cruise as well. Show details

Privacy breach! – Never again will I travel with this company… breach of privacy when we found our GoPro having a video of some staff member going into our room let alone going through our things and being captured on video Show details

It was my first time going on Carnival Luminosa, well actually first time going on a cruise ship. Everyone was so nice and welcoming and not only that, There were people who helped me find my way and let me hang out with them since I was by myself. It made the holiday even better. Loved the Stateroom Attendant, always nice and always asks how you… Read more

are going. When I did go to Port Douglas, I could not believe the line, it was huge, it did get to the point I had to sit on the floor because of my foot, it is hard to stand for a long period of time but I know it was out of their control due to I think it was low tides so they could not bring the shuttle boat in. I think it would have been nice to have seats around at least especially for those who cannot stand for a long time. Also I really did enjoy the buffet on Carnival Luminosa but I think there should be more variety of drinks and food. It would also be nice to have some snacks during the day where you get a little peckish like some fruit, finger foods etc. The food was enjoyable. I did not like the lemonade but I did enjoy the iced tea. I still think for my first time, the experience was wonderful and will go on Carnival Luminosa again.

Just got off this lovely boat today, cabin staff were amazing to deal with, entertainment was okay but thats where the positives end unfortunately. The first night we were booked into the restaurant onboard, the free food on the menu wasn't the best, I don't think any of us actually finished our meal... Buffet on level 9 is no better, cold… Read more

tasteless food. I'm not sure if thats why I'm sick after returning home... I believe health regulations state that food must be above 60 degrees when serving? (Especially protein elements). A member of my family was over charged for a couple of items. Adults only pool closes so early, so you have to use the over crowded small one on deck 9. This was my third cruise, first with carnival and it will be the last. Thanks to all the amazing staff, who were incredibly kind to my family while we were on board.

We just came off the Brisbane to cairns cruise 7nights. We had an amazing time and found the staff amazing and so helpful & friendly. The ship was kept clean all the time. The staff were amazing from Michelle the cruise director was great Our cabin crew Aldrin our cabin crew was amazing with his assistance & helpfulness Rosalie & Kristine… Read more

checking us into the Vella Restaurant. The waiter staff Noel Sarah, Lawrence, Aiyan so many of them remember our names even when passing on the ship they make the cruise so much fun and cleaning crew especially Baby Jane who was so friendly & fun while constantly cleaning. The fun club Paris, Raffi & especially Rueben who my grandson loved. I used carnival to book everything through & it was all perfect from check in to saying good bye. We ate breakfast & dinner in the restaurant most of the time and sometimes from buffet we loved the trivia & relaxation. Shore excursions ran fairly smoothly given amount of people to be moved about. We did the anytime dining & just clicked on the app when we were ready for dinner & usually about 10 minute wait. Plenty of water, ice, tea & coffee available free & free ice cream from 11am. I did hurt myself at one point & had to use medical but once again could not fault service or price.

Worst cruise ship I’ve ever travelled on. Food was no good / no shows / very little entertainment we stayed in a suite but there was no benefits Show details

Went on the Luminosa/3-day cruise out of Brisbane (5-8 March 2026) Ship a bit old and needs a good refab, but it was clean! Using the Carnival internal wifi was easy and everything was at your fingertips Staff couldn't be more helpful and friendly Food was good at the restaurant and steak house Buffet was okay, lots of choices, but all over the place Piano bar, nightclub---dance the night away Carnival you always do a nice job Show details

One star is too much. I slipped and fell over before the ship even departed. A five night cruise turned into the holiday from hell, torn muscles galore. I felt like Gilligan's island....3 hour tour into the arms of hell. The fall was caused by staff. I'm out of pocket $8,000. Without insurance (what a fool) Carnival will not compensate me for… Read more

my injuries. When I told them what my bills were thus far, they just ghosted me. I will never every go near them again. Truly awful unethical management.

I purchased items on a cruise (duty free) Harding Brothers have refunded me the approximate difference, (see previous review) sadly it was like pulling teeth to get them to do the right thing, they still wouldn't honour the 6 year warranty that their staff representative on Carnival Luminosa guaranteed us. Here is their terms and conditions of… Read more

sale. Which they never told us about onboard. Be careful. [Name Removed] former MP Queensland, Justice of the Peace Queensland

Recently completed a 7 day cruise with Carnaval and I would be reluctant to do another one on this Cruise line. The good things were; the crew are very helpful and friendly. The food in the main restaurant is good for both breakfast and Dinner. Food in other areas is average. Be very wary of the ways they get you to spend more money. Customer care… Read more

is useless both on the ship and in their main office. They need to change the name because there is no care. I do not recommend purchasing the Cheers Drink Package as its not worth the money unless you are a big drinker who will drink the allowance every day. They have now removed the inclusion of specialty coffee and Teas so its now less economical. In my case I purchased the package because of that inclusion but it was removed without any communication about the change, which in my book is wrong. There were a number of seasoned cruisers on board complaining and vowing not to sail with Carnaval again. Where there is smoke there is fire but its a huge company and its a numbers game to them. Happy travels.

Two weeks ago my party (8 persons) came off a Carnival Lumonisa Cruise to the South Pacific. Was a 11 days cruise which turned into a 14 day cruise because of the cyclone Alfred. No complaints there, nothing the cruise company or captian could have done. We were scheduled to go to Vanuatu but because of the recent earthquake as it was unsafe to… Read more

dock at the port, no problems there. We were also scheduled to visit Port Denarau and Dravuni Island but because of the seas, it was deemed unsafe to be tendered in. I've got my doubts about that, instead were were taken to Lautoka and Suva, which was a let down. The ship itself was good, easy to get around. The cabins were spacious, clean and well attended by the Cabin Steward, Pandu. The food in the dining room was good overall. With some dishes very good to not acceptable. The waiters, George, Wayan and Kingston were exceptional, they looked after our needs very well. Other waiters were not so good. Now, the Marketplace or bistro was another thing. The food best described as well below par. In the evening very few persons ate there. There was one station open and the food was mostly of asian origin and most with spices and chilli. There was no presentation, just slops in the tray. The deli was a little better, but you get sick and tired of eating the same food for lunch and dinner. Breakfast was fine without going overboard. The pizzas were ok (just) the crust was very thin and with the topping was about half a cm thick. The entertainment was good in the theatre with the ships band very good. Else where the entertainment was a little below par. The ships crew were good and pleasant to talk to. Disembarkation was a shambles, no organisation whatsoever, no announcements, leaving people with commitments to disembark early, at the end of the line. Found out later people missed connections and had to make alternative arrangements. At the time of disembarkation it was bucketing down with rain. The crew stood around undercover without assisting with umbrellas etc. Whoever was incharge of disembarkation should be sacked. I have been on about 14 cruisers and this, by far was the worst organised disembarkation I have encountered, absolute shambles. Considering the weather conditions, the crew did nothing to assist people getting off the ship. The roads around the terminal were flooded and detours were inplace. These detours were also flooded and difficult to get through. Maybe Carnival should have not let people to disembark because of the weather conditions.? There was another cruise scheduled to depart later that evening with passengers waiting in the terminal, its all about money with Carnival. About 2 years ago we cruised with P&O, I thought that was below standard, but Carnival Lumonisa topped that. Would I cruise with Carnival again, NO, unless I was given a free cruise with all the bells and whistles. Overs the past years of cruising the standard has deteriated badly with the food at standout. Staff has been cut back and the overall experience of cruising has also deteriated, particularly with Carnival and P&O.

Recently returned from a fiji cruise on carnival luminosa. Returned on the Sunday night of cyclone Alfred. Agree with everything that was written in reviews before mine. Although I praise the captain for bringing us home safely in the middle of a cyclone with zero visibility, also for dodging 2 cyclones near vanuatu and fiji. Didn't get to go to… Read more

the places in fiji that we were supposed to because of cyclone seroo. Was a major upset. No compensation for that but ok cause you can't control the weather. As for the ship was severely disappointed, was much better 2 years ago when I journeyed on it. Unfortunately I am a smoker and the smoking area is extremely dangerous, so many people fell over on this slippery deck with one lady even dislocating her shoulder and having to fly home from vanuatu. Drink packages and pay as you go for drinks are both highly expensive and bar tenders try to push you to have $6 extra double shots each time and seem to get disappointed with you if you don't say yes. Food has also lost it's lustre in every area of the ship, buffet, pizza, tacos and deli. I found in the main dining room if I had a entrees, main and dessert that only one of the servings was OK. We also only had a 2 minute sail away party, don't understand what the heck happened there???. Ship was immaculate in cleanliness and rooms were kept clean, although beds hard as a rock. I bought my own mattress topper because I knew from last time that beds were hard but it did not help much. The deck crew young men in the smokers area worked tirelessly and deserve a pay rise. Such a beautiful ship on the inside, company just need to make some changes like bringing back the bar near smoking area for one, so dangerous to make people walk so far for a drink when bar below deck shuts at 6 and 7.

The worst cruise I have been on – We just did a family cruise on the luminosa and honestly if it was my first cruise I would never go on another one. There was no variety in the food and the hours at different venues to eat at were annoying. The meals were cold when served either dining in or on the lido deck. The cleanliness on the lido deck was disgusting in the whole week we… Read more

never saw another wipe the tables down. Most tables the plates were just collected and that was it , I which I had wipes to wipe the tables before we sat to dine. Plus was probably lucky for the soft serve machine as no one could make a descent custard on board was runny like milk and at times lumpy, Hense soft serve on crumbles etc. the staff in main dining room and for cleanliness of rooms I couldn’t fault and would go out of there way to help which was the best part of the cruise. The entertainment totally sucked as was only two theatre shows during the whole week. We where lucky we took a deck of cards to play with family , we love trivia but not themed trivia as if you don’t watch the golden girls, Harry Potter, dr who you have no hope playing trivia as was only a couple of general knowledge. You also couldn’t hear properly when someone spoke over speakers it was always muffled. Sad to say we were all very happy to be home , which we have never felt before on any other cruise.

Carefree Cruiser – Just came off 8 day cruise Brisbane , Airlie beach, Cairns, Port Douglas, Willis Island Brisbane, Room was spacious and cleaned daily thank you Marlon, food was exceptional in flavour, freshness, staff were always polite and accommodating, entertainment was awesome always something to do or game to play for all ages..highly recommend Luminosa for 2025 Show details

How many people has this happened to? – Our family did back-to back cruises on Carnival Luminosa in November 2024 & were very pleased with the cruises & Carnival until a couple weeks after arriving home. I was sent an email telling me I owed Carnival $10-50. At first thought it was a scam but then we found the account statement that was left outside our cabin on morning of… Read more

disembarkation. Hadn't looked at it then as we were in a hurry to go for breakfast & to leave the ship. We always have cash on our ship accounts & had closed our account after dinner on the last night. There was a small amount of money left on our account & I was given that in cash. We then went to our cabin & then to our daughter's cabin to play cards with our granddaughter. That is where we were when half an hour after I closed our account, someone bought a glass of wine & charged it to my account. After several phone calls & emails to Carnival, to explain why this debt was not mine, Carnival still insisted that I owed them money. I told them I was putting the matter in the hands of Fair Trading. This week, finally the matter is closed. Carnival has said "as a courtesy " they will not proceed with the case. A warning to other people to keep checking your account, to keep any receipts & statements, even after getting home from your cruise. My niece, who was on the same cruises, also got an email saying she owed Carnival $13.