- Verified customer
Was sent faulty product, got abused for wanting it refunded.
We ordered a boxed set of Epson cartridges from this website, they arrived, the box was correct and even the labels said the right model on them but when trying to insert the carts into the printer, they would not fit. After some investigation I discovered that Epson printers have a hard plastic pattern on the cartridge holder as well as the carts themselves, they must match or the cart won't fit. This is to stop the wrong model carts being used.
So obviously I have clearly been provided with the wrong physical cart despite them having the c...orrect model labels on it. I contacted the company and they at first refused to accept the issue so I sent them photos of the problem. After this they accepted that the cart must be faulty somehow and requested that I send it back to them and only then would they offer a refund. So my problem was that they wanted me to pay for postage, which I'd already paid to have them send faulty carts so I disputed this. At this point the service rep, [name removed] became very irate and started to call me all sorts of names. I finally was able to get a word in and I explained that I can't possibly post an ink cartridge with the seal now broken as it will leak everywhere, the service rep told me that was my problem, not his and hung up on me.
Fast delivery, item as described
I have purchased from Cartridge on Sale numerous times, and each time I have received my order as requested, and within a few days.
I have used both genuine and compatible BCI24 cartridges, and have had no problem using either in my Canon printer (compatible cartridges give slightly less quality in colour printing).
I have found them to be courteous, and reliable, and I love that they still can get me cartridges even though they are no longer available at other shops.
- Verified customer
Beware Of Claims That Cartridges Are Compatible.
I ordered 2 Canon 312 cartridges for my Canon LBP3100 printer. I was delivered 2 Canon 325 cartridges. I questioned Cartridge on Sale at the time and was assured they were compatible. I managed with much difficulty to install one of the cartridges. That cartridge worked fine for some months and then caused a short circuit in the printer. Trying to remove the cartridge was very difficult and I fear I have damaged the printer in the process. Do not accept that these cartridges are interchangeable - they are not. Cost me a new printer. Never will I deal with this organization again.
Very Pleased with Toner Refills
Well priced - a few dollars more than the cheapest competition but worth it. (Whereas the OEM version from my local retailer costs almost three times as much!) Free mailing for the quantity I bought. Next day delivery and the toner cartridge works very well. They deserve to get more business in reward for their good service.
Where to go for toner!
I was nervous about purchasing toner online after my last attempt went belly-up. This time I went all out on research and came up with cartridgesale.com.au. Just to be sure, I used PayPal. There was no need. It was a very efficient, well-priced transaction. They were prompt, shipping was free, and they haven't used my email address to contact me with adverstisements. Big ticks all around. I won't bother shopping around next time -- cartridgesale.com.au is in my bookmarks for toner cartridges.
Good price. Prompt shipping. Good communication.
Good Quality Value-for-Money Printer Ink Replacements
Initially, I was unsure of the website as it didn't look the most professional around. But when the order arrived the day after in express post, I was delighted with the prompt processing, as well as the good performance of the replacement ink cartridges. The low price of the replacement ink cartridges makes printing so much more economical!
If you print a lot and use a fair number of ink cartridges, I recommend buying them in bulk from the website. You'd often get free postage thrown in with that.
Low cost, good quality with guarantee, quick delivery
Website could have looked better.
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