4,128 reviews
AI reviews summary
The overall sentiment for Ink Station is overwhelmingly positive, with most users highlighting exceptional delivery speeds and competitive pricing. Many customers have maintained multi-year relationships with the business due to its user-friendly website and reliable order fulfilment. However, a significant segment of negative feedback focuses on rigid return policies and compatibility issues with generic cartridges, particularly for newer printer models.
Pros
Cons
Verdict
Ink Station is a highly efficient choice for consumers seeking fast, affordable printer consumables and 3D printing supplies. While the service is excellent for standard orders, users should be cautious when purchasing generic cartridges for newer "e-series" printers and be aware that the return process for faulty items can be difficult and costly.
Ink station provides an excellent online business service highlighted by fast delivery standards. Having said that My recent purchase of a Simplecom KM420 hub was problematic. The purchase required an additional 2 HDMI cables to make the hub operational. This was not made clear at the time of purchase. Is it the end of the world? -NO! but the… Read more
cables I needed to purchase attracted a freight charge that would have been avoided had this requirement been flagged at the time of initial purchase.
Great service over many years. Very fast despatch and air express. Ordered Tuesday afternoon and had ink next morning, despatched Sydney and delivered ipswich QLD. Always reliable.
Reviews with attachments
- +1
I’ve been buying printing supplies, ink cartridges and just arrived… a weighing scale .. a proper weighing scale. Super fast shipping. Ordered on 14 March and arrived 19 March. Supposed to arrive 17 March but you know how delivery system in Australia is terrible. The box arrived very damaged. I highly recommend ink station to anyone.
I have purchased HP printer ink cartridges from inkStation many times over the past decade and found them good to deal with.
Brilliant to order from. I bought my Creality 3D printer through them and it arrived so quickly that I hadn't yet organised the room to fit it in a bench. I recently bought some filament from them and it was a super quick delivery. I buy my printer inks and toners through them and the service is always fast and well packed. I have never had a bad… Read more
ordering experience. They are easy to contact if you have a question. I recommend this company to everyone who is wanting something they sell as the prices are always great too, compared to many shops.
Live buying my 3D filament from Ink Starion. Always arrives within the next day or two, and I live the reliability of that.
Inkstation gives super quick service – I ordered a few ink cartridges on Tuesday 3rd Dec. They arrived in Denmark at the bottom of WA this morning. Inkstation have supplied us before and the service is very fast. The prices are as good as any on the market and the quality of the products is very good.
Have been ordering from them since 2022. The last two times I’ve ended up with faulty printer cartridges. They fixed the issue the first time but refused to the second time as the cartridge was purchased over a year ago. It hadn’t expired or been opened. So won’t be using their business again after these faulty cartridges and not taking responsibility for the last one.
Have been buying ink for my various printers and required anything ink cartridge for my Samsung CLP 315 printer. I received item a week or so later. I informed them immediately and person on the phone put me on to a 'technician '. He insisted that it was the correct ink for my printer. A few days later I rang again and was put on to the… Read more
technician who then wanted me to video me inserting the cartridge in to my printer. I took a photo of both cartridges and sent it to them, the ink station. After a month of them not accepting what I was on about they requested I send them back the ink cartridge before I could get a refund. So after 6 weeks I received a partial refund and not the postage I was charged for due to their negligence. Never again will I ever buy from this company.
Spent almost $600 and it said it’s free postage over $65 and they charged my almost $40 in postage not a happy customer
Do not buy the HP W2180X-W2183X (218X) compatible high yield toner cartridges from Ink Station. The print quality is extremely poor.
- +1
They supplied a toner cartridge which turned out to have a piece missing and caused damage to the printer and the Dyson to clean it up. Inkstation actually admit the fault in an email (attached) but say they cannot do anything as it is out of the 12 month warranty: "I am very sorry for any disappointment this causes, as I understand how… Read more
frustrating it is when products don't go the distance.". Obviously this will go to Fair Trading. See pictures for missing part and damage caused.
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I have to thank INk Station, because of their bad database maintenance and they delivered an order to the wrong address and would not rectify the problem. I ordered from another supplier, half the price AND exactly the same packaging as Ink Station, SHOP around good people.
bought $80 worth of 'compatible' canon ip100 ink, it all prints greys and blacks as BLUE and unacceptably streaky. completely BOTCHED INK. don't bother with them, they should be banned for getting way with this.
Latest follow-ups
Always TOP service and prompt delivery. Definitely will use again.
Follow-up · Canon Ink, packaging safe and secure, Excellent delivery.
Delivered safe and sound to our home address. Thank you. Show reply
Follow-up · Yes, tracking was always provided but the delivery was quick and safe. I received my order within 2 days. I ordered printer ink for MG5150 (Canon printer).
The ink quality has been excellent and works well when used in my Epson WP4835 printer. The cost of the ink cartridges is very competitive with other brands.
Follow-up · The print speed is Okay for my purposes. Printer is used to print documents, articles and some financial records. I access the printer 2 or 3 times a week. I also make sure to add paper to the 2 cassettes as instructed to avoid paper jamming. The printer was easy to install and set up. Instructions are clear and my previous printer was an Epson… Read more
Positive reviews
Great website. easy to find what you want.great Products always work well and are well priced. Delivery was very quick. I always recommend INKSTATION to my friends.
I have been buying my ink cartridges from Ink Station for many years. Website so easy to navigate and find the model you need. Tracking and delivery service excellent and so prompt.
One of the best businesses we have ever dealt with. Order placed on line, verified immediately and delivered usually the next day! And we live in the country. Always impressive service!
Negative reviews
Just discovered the big sale promotion is anything but. my ink cartridges were 65% the promotion prices at Officeworks. Check it out before you order in autopilot as I almost did.
Find out how Ink Station compares to other Office & Stationery Shops
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Do not buy a Tecoma shredder from these people. The shredder is NOT good quality and when you try and get it replaced their staff (one person in particular) makes it so difficult (have you checked this, have you checked that, ad infinitum) for you to get a replacement for a $64 item. You would think you were asking for a key to Fort Knox. This… Read more
particular staff member who I would sack must be on a bonus for the number of complaints he rejects. Pathetic customer service, pathetic product (their shredders are cr#p), pathetic company. You can get similar shredders from Big W or Officeworks. Ink station are simply not worth dealing with.
Purchased complete set of ink for HP officejet - 955XL. First lot of cartridges did not work - documents printed with either no ink or too much ink. Colours faded. Emailed and asked for replacement. They sent a second lot and the same happened. Waste of time and money. Customer service was good. Unfortunately products no good!
Recent reviews
Recently they changed their delivery provider. Twice the items were taken to an alternative address on a main Sydney thoroughfare where parking is hopeless during normal hours. I had to carry a printer about 300m in the rain to my car which was "marginally" parked in a legal spot. Otherwise the service is immaculate.
Professional user friendly website. Great range and fast delivery. The well priced Tecor cartridges all work in my printer, the print quality and XL versions last as long as the branded cartridges. I highly recommend them.
Price and quality of ink cartriges good quality with seamless to order with prompt dispatch and updates on delivery. Will spread the message re ink station is the way to go for ordering ink products
Another successful purchase. Easy to order online, browsed through their other products while online and WOW their offering certainly has grown from just ink cartridges. Delivery as usual was prompt. Have averaged next or following day delivery over the years that I have purchased. Not bad eh!
It took a few days to arrive (I live about as far away from Ink Station as is physically possibel), but the cartridges were well wrapped, and the prices made it worth the wait.
All response quick & simple. Only problem was with postage, which is no longer left in safe place but at PO, if not home. I understand the reasons why but not always an easy feat for the elderly to manage. Ordering online now not as easy as it used to be
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